Cadillac Escalade Service Bulletins (2017)

1,446 manufacturer communications on file.

• September 5, 2017•Document ID: 10156989

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  PIP5501B

  Date Added:

  April 8, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates Vehicles may be setting DTC P2101 falsely. In 2017 the K2XX introduced a “ Driver Door Open Prime ” (DDOP) feature that improves cold startability. The engineering investigation has determined that an intermittent pulse on the ECM RUN/CRANK input (during vehicle door unlock), initializes the Electronic Throttle Control (ETC) diagnostics that falsely sets P2101 when the DDOP occurs as the customer opens the driver door. Many of the reported P2101 failures show that the vehicle battery was in a reduced charge state (new dealer stock or extended radio operation with the engine off). Run the engine for 1 minute, soak the vehicle for 5 hours (required to re-initialize the DDOP) and verify that the P2101 does not reset. Return the vehicle to the customer

  Associated Products (8)

  2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL
  Associated Documents

  • DownloadMC-10156989-0001.pdf↗
• August 31, 2017•Document ID: 10140293

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  00-06-01-026J

  Date Added:

  June 11, 2018

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides information on Intake Manifold Inspection/Replacement After Severe Internal Engine Damage.

  Associated Products (353)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Express+ 333 more
  Associated Documents

  • DownloadMC-10140293-0001.pdf↗
• August 30, 2017•Document ID: 10140298

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  13-08-116-001C

  Date Added:

  June 11, 2018

  Manufacturer:

  GMC

  Summary

  The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

  Associated Products (517)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Express+ 497 more
  Associated Documents

  • DownloadMC-10140298-0001.pdf↗
• August 29, 2017•Document ID: 10137747

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; EQUIPMENT

  Mfr Comm. #:

  PIC6296A

  Date Added:

  May 21, 2018

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician that when scanning a vehicle for Diagnostic Trouble Codes, may find a temporary loss of Human Machine Interface communication with Global Diagnostic System 2. Technician should not replace the Human Machine Interface for this concern, power cycling of the Human Machine Interface fuse should restore communication. Technician should be advised that the Human Machine Interface and Global Diagnostic System 2 interaction concern has been reported to engineering for root cause and correction.

  Associated Products (64)

  2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac CT62018 Cadillac Escalade2018 Cadillac XT52018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Equinox2018 Chevrolet Impala2018 Chevrolet Malibu2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Acadia2018 GMC Canyon2018 GMC Sierra2018 GMC Yukon+ 44 more
  Associated Documents

  • DownloadMC-10137747-0001.pdf↗
• August 24, 2017•Document ID: 10140300

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN

  Mfr Comm. #:

  16-NA-175

  Date Added:

  June 11, 2018

  Manufacturer:

  GMC

  Summary

  This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or shudder during a light throttle acceleration between 40 and 128 KM/H (25 and 80 MPH) at a steady state.

  Associated Products (37)

  2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Silverado2017 GMC Canyon2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Camaro2016 Chevrolet Colorado+ 17 more
  Associated Documents

  • DownloadMC-10140300-0001.pdf↗
• August 23, 2017•Document ID: 10140406

  Service Bulletin/Repair Instructions
  EQUIPMENT; STRUCTURE

  Mfr Comm. #:

  99-08-51-001D

  Date Added:

  June 11, 2018

  Manufacturer:

  CHEVROLET

  Summary

  Thins informational bulletin provides information on Paint-less Dent Repair Process.

  Associated Products (353)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Express+ 333 more
  Associated Documents

  • DownloadMC-10140406-0001.pdf↗
• August 23, 2017•Document ID: 10137737

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIT5301B

  Date Added:

  May 21, 2018

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication advises the technician that Diagnostic Trouble Code B127E in the Human Machine Interface with Regular Production Option Code U42 or UWG will be current when playing a DVD or Blu-Ray on the Integrated Center Stack display. When the disc is ejected the Diagnostic Trouble Code will be history. If the Diagnostic Trouble Code B127E remains current after ejecting the disc follow Service Information diagnostic procedure instructions for B127E with Regular Production Option Code U42 or UWG.

  Associated Products (31)

  2017 Buick LaCrosse2017 Cadillac Escalade2017 Cadillac XTS2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Buick LaCrosse2016 Cadillac Escalade2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Buick LaCrosse2015 Cadillac Escalade2015 Cadillac SRX+ 11 more
  Associated Documents

  • DownloadMC-10137737-0001.pdf↗
• August 22, 2017•Document ID: 10140295

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  03-08-46-004T

  Date Added:

  June 11, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information on OnStar® VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.

  Associated Products (82)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Express+ 62 more
  Associated Documents

  • DownloadMC-10140295-0001.pdf↗
• August 22, 2017•Document ID: 10137733

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIT5411H

  Date Added:

  May 21, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

  Associated Products (60)

  2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Impala2018 Chevrolet Malibu2018 Chevrolet Silverado+ 40 more
  Associated Documents

  • DownloadMC-10137733-0001.pdf↗
• August 21, 2017•Document ID: 10137731

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

  Mfr Comm. #:

  PIP5335A

  Date Added:

  May 21, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Codes P0340 and P0341 setting at times. Technician should use normal published Service Information diagnostics. If normal Service Information diagnostics does not isolate the concern, inspect for corrosion in connector X154 located on the front cover next to the vacuum pump.

  Associated Products (18)

  2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Silverado2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade2015 Chevrolet Silverado2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2014 Chevrolet Silverado2014 GMC Sierra2014 GMC Yukon XL
  Associated Documents

  • DownloadMC-10137731-0001.pdf↗
• August 21, 2017•Document ID: 10137730

  Service Bulletin/Repair Instructions
  STEERING: STEERING WHEEL/HANDLE BAR; STEERING:COLUMN

  Mfr Comm. #:

  PIT5452B

  Date Added:

  May 21, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a pop, click, tick, snap, or itch type noise in the steering column or steering wheel when turning left or right during low speeds or parking maneuvers. Technician will need to inspect for mis-routed airbag module wiring harness for contacting vibration damper plate in steering wheel, orreplace the column upper bearing inner race, spring, and seat.

  Associated Products (12)

  2017 Cadillac Escalade2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Yukon2015 Cadillac Escalade2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Yukon
  Associated Documents

  • DownloadMC-10137730-0001.pdf↗
• August 21, 2017•Document ID: 10137727

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5163C

  Date Added:

  May 21, 2018

  Manufacturer:

  OLDSMOBILE

  Summary

  This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

  Associated Products (799)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Express+ 779 more
  Associated Documents

  • DownloadMC-10137727-0001.pdf↗
• August 18, 2017•Document ID: 10137725

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIC6055C

  Date Added:

  May 21, 2018

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a radio screen appears bubbled or is delaminating. Technician should replace the Integrated Center Stack with the latest part number out of the parts catalog.

  Associated Products (27)

  2017 Cadillac ATS2017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac SRX2017 Cadillac XTS2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac SRX2016 Cadillac XTS2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac SRX2015 Cadillac XTS2014 Cadillac ATS2014 Cadillac CTS+ 7 more
  Associated Documents

  • DownloadMC-10137725-0001.pdf↗
• August 16, 2017•Document ID: 10137723

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

  Mfr Comm. #:

  PIP5427A

  Date Added:

  May 21, 2018

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicle that may have a Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P2635, U0074 and or U18A2. Technician will need to follow published diagnostics for Diagnostic Trouble Codes U0074 would take priority over U18A2 if both set before addressing DTC P2635.

  Associated Products (30)

  2018 Cadillac Escalade2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2018 GMC Yukon XL2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon+ 10 more
  Associated Documents

  • DownloadMC-10137723-0001.pdf↗
• August 11, 2017•Document ID: 10140414

  Service Bulletin/Repair Instructions
  STEERING: STEERING WHEEL/HANDLE BAR

  Mfr Comm. #:

  PIE0428

  Date Added:

  June 11, 2018

  Manufacturer:

  CADILLAC

  Summary

  This engineering informational bulletin is requesting information from the field on vehicles that have the condition of the steering wheel jerks, whips or kicks back when turning.

  Associated Products (16)

  2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL
  Associated Documents

  • DownloadMC-10140414-0001.pdf↗
• August 10, 2017•Document ID: 10137707

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  PIP5248D

  Date Added:

  May 21, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that “mating” surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped.

  Associated Products (38)

  2018 Cadillac CTS2018 Cadillac Escalade2018 Chevrolet Camaro2018 Chevrolet Corvette2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2017 Cadillac CTS2017 Cadillac Escalade2017 Chevrolet Camaro2017 Chevrolet Corvette2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac CTS2016 Cadillac Escalade+ 18 more
  Associated Documents

  • DownloadMC-10137707-0001.pdf↗
• August 9, 2017•Document ID: 10137705

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIC5932B

  Date Added:

  May 21, 2018

  Manufacturer:

  HUMMER

  Summary

  This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Technician should use the Preliminary Information to gather information from the customer on their Bluetooth device and the concern they are having before calling General Motors Technical Assistance Center.

  Associated Products (544)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Express+ 524 more
  Associated Documents

  • DownloadMC-10137705-0001.pdf↗
• August 8, 2017•Document ID: 10137704

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  PIP5498B

  Date Added:

  May 21, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicatesA vehicle may have a concern ofDTCP050D settingalongwith a P0300 after a cold start up. White smoke and/or coolant odor may come from exhaust for an extended period of time at cold start as well. CauseCoolant getting into the cylinders, and provides direction for the repair.

  Associated Products (26)

  2017 Cadillac CTS2017 Cadillac Escalade2017 Chevrolet Camaro2017 Chevrolet Corvette2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac CTS2016 Cadillac Escalade2016 Chevrolet Camaro2016 Chevrolet Corvette2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade2015 Chevrolet Silverado+ 6 more
  Associated Documents

  • DownloadMC-10137704-0001.pdf↗
• August 7, 2017•Document ID: 10140296

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  04-00-89-015Q

  Date Added:

  June 11, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This warranty administration bulletin provide policy information on required operating procedures.

  Associated Products (522)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Express+ 502 more
  Associated Documents

  • DownloadMC-10140296-0001.pdf↗
• August 3, 2017•Document ID: 10140299

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  16-NA-111

  Date Added:

  June 11, 2018

  Manufacturer:

  GMC

  Summary

  This technical bulletin provides a procedure to perform diagnosis before just replacing the battery sensor module.

  Associated Products (45)

  2018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Chevrolet Camaro2018 Chevrolet Corvette2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2018 GMC Yukon XL2017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Camaro2017 Chevrolet Corvette2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra+ 25 more
  Associated Documents

  • DownloadMC-10140299-0001.pdf↗