Cadillac Escalade Service Bulletins (2017)

1,446 manufacturer communications on file.

• October 9, 2018•Document ID: 10147362

  Service Bulletin/Repair Instructions
  STRUCTURE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIP5491A

  Date Added:

  November 13, 2018

  Manufacturer:

  GMC

  Summary

  This Preliminary information communicates to the technician when diagnosing intermittent circuit concerns to look at the connector for missing weather pack seals that could allow water intrusion into the connector and lead to corrosion on the terminals.

  Associated Products (40)

  2019 Cadillac Escalade2019 Chevrolet Colorado2019 Chevrolet Silverado2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Canyon2019 GMC Sierra2019 GMC Yukon XL2018 Cadillac Escalade2018 Chevrolet Colorado2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Canyon2018 GMC Sierra2018 GMC Yukon2017 Cadillac Escalade2017 Chevrolet Colorado2017 Chevrolet Silverado2017 Chevrolet Suburban+ 20 more
  Associated Documents

  • DownloadMC-10147362-0001.pdf↗
• October 4, 2018•Document ID: 10147352

  Service Bulletin/Repair Instructions
  STEERING:GEAR BOX:SHAFT SECTOR; STEERING:GEAR BOX:SHAFT PITMAN

  Mfr Comm. #:

  PIP5570A

  Date Added:

  November 13, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates to the dealer a conditionwhere a tick noise may be present inside a vehicle while driving. This may be the result of a deformed or improperly seated steering shaft seal allowing engine compartment sounds into the vehicle. Dealers are instructed to replace or reinstall the boot as needed and are informed the condition is being reviewed by engineering.

  Associated Products (18)

  2019 Cadillac Escalade2019 Chevrolet Silverado2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Sierra2019 GMC Yukon XL2018 Cadillac Escalade2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon
  Associated Documents

  • DownloadMC-10147352-0001.pdf↗
• October 3, 2018•Document ID: 10147348

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP; FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

  Mfr Comm. #:

  PIP5596

  Date Added:

  November 13, 2018

  Manufacturer:

  GMC

  Summary

  This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

  Associated Products (353)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Aveo2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox+ 333 more
  Associated Documents

  • DownloadMC-10147348-0001.pdf↗
• October 1, 2018•Document ID: 10147342

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:HATCHBACK/LIFTGATE; STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT

  Mfr Comm. #:

  PIT5604A

  Date Added:

  November 13, 2018

  Manufacturer:

  GMC

  Summary

  This Preliminary information communicates if the liftglass will not open using keyless entry to verify Valet Mode is not enabled.

  Associated Products (15)

  2019 Cadillac Escalade2019 Chevrolet Tahoe2019 GMC Yukon XL2018 Cadillac Escalade2018 Chevrolet Tahoe2018 GMC Yukon2017 Cadillac Escalade2017 Chevrolet Tahoe2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Tahoe2016 GMC Yukon2015 Cadillac Escalade2015 Chevrolet Tahoe2015 GMC Yukon
  Associated Documents

  • DownloadMC-10147342-0001.pdf↗
• September 19, 2018•Document ID: 10145501

  Service Bulletin/Repair Instructions
  POWER TRAIN:MANUAL TRANSMISSION; POWER TRAIN

  Mfr Comm. #:

  PIP5576

  Date Added:

  October 15, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicatesSES lamp, setting DTC P0333 when shifting the Transmissionfrom park.DTC P0333 cansetdue to voltage from the Transmission park/neutral signal 1circuit bleeding into the knock sensor system circuits.If SI does not isolate the concern inspect the K20 ECM connector X2 looking for debris, connectorand or terminal concerns.

  Associated Products (36)

  2019 Chevrolet Corvette2018 Cadillac CTS2018 Cadillac Escalade2018 Chevrolet Camaro2018 Chevrolet Corvette2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2017 Cadillac CTS2017 Cadillac Escalade2017 Chevrolet Camaro2017 Chevrolet Corvette2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac CTS+ 16 more
  Associated Documents

  • DownloadMC-10145501-0001.pdf↗
• September 19, 2018•Document ID: 10145500

  Service Bulletin/Repair Instructions
  ELECTRONIC STABILITY CONTROL (ESC)

  Mfr Comm. #:

  PIT4322J

  Date Added:

  October 15, 2018

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnostic Trouble Code C0710. Technician should inspect for vehicles modifications before any in-depth diagnostics are performed.

  Associated Products (85)

  2019 Cadillac Escalade2019 Chevrolet Silverado2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Sierra2019 GMC Yukon XL2018 Cadillac Escalade2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Silverado+ 65 more
  Associated Documents

  • DownloadMC-10145500-0001.pdf↗
• September 14, 2018•Document ID: 10145486

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  PIT5403E

  Date Added:

  October 15, 2018

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician with the steps to diagnosis and repair vehicles with various handling, vehicle dynamics concerns, noises from the suspension or underbody, or issues related to damaged suspension components. Before any in-depth diagnostics are performed, be aware that various issues could occur if the vehicle has been modified and inform the customer the conditions noted may not be covered under warranty. Technician will inspect for installed aftermarket suspension components. Also inspect for improperly adjusted torsion bars.

  Associated Products (85)

  2019 Cadillac Escalade2019 Chevrolet Silverado2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Sierra2019 GMC Yukon2018 Cadillac Escalade2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Silverado+ 65 more
  Associated Documents

  • DownloadMC-10145486-0001.pdf↗
• September 14, 2018•Document ID: 10145485

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  PIT5276D

  Date Added:

  October 15, 2018

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication advises the technician to install the front wheel opening push pins during the pre-delivery inspection.

  Associated Products (5)

  2019 Cadillac Escalade2018 Cadillac Escalade2017 Cadillac Escalade2016 Cadillac Escalade2015 Cadillac Escalade
  Associated Documents

  • DownloadMC-10145485-0001.pdf↗
• September 14, 2018•Document ID: 10145483

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  PIT5576B

  Date Added:

  October 15, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates and issue with the hood ajar message being displayed when the hood is not ajar. Inspect the body ground strap to insure it is connected in the proper locations and the strap eyelets are tight and do not rotate.

  Associated Products (31)

  2019 Cadillac Escalade2019 Chevrolet Silverado2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Sierra2018 Cadillac Escalade2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Silverado2016 Chevrolet Suburban+ 11 more
  Associated Documents

  • DownloadMC-10145483-0001.pdf↗
• September 13, 2018•Document ID: 10145479

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  PIT5361D

  Date Added:

  October 15, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have issues were the customer will need increased effort to depress the brake pedal. Technician may find fluid in the brake booster and/or the booster vacuum line. Technician will need to replace Vacuum Pump, Brake Booster, Master Cylinder, Vacuum Pump Belt and the Vacuum Line between the booster and the pump.

  Associated Products (32)

  2019 Cadillac Escalade2019 Chevrolet Silverado2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Sierra2019 GMC Yukon XL2018 Cadillac Escalade2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Silverado+ 12 more
  Associated Documents

  • DownloadMC-10145479-0001.pdf↗
• September 10, 2018•Document ID: 10145470

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  PIT5448D

  Date Added:

  October 15, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without Regular Production Option Code AVF. If the vehicle was built with regular production code BTM and AVF only has a 1 hour idle time.

  Associated Products (20)

  2019 Cadillac Escalade2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Yukon XL2018 Cadillac Escalade2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Yukon2017 Cadillac Escalade2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Yukon2015 Cadillac Escalade2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Yukon
  Associated Documents

  • DownloadMC-10145470-0001.pdf↗
• September 10, 2018•Document ID: 10145469

  Service Bulletin/Repair Instructions
  TRAILER HITCHES

  Mfr Comm. #:

  PIT5241F

  Date Added:

  October 15, 2018

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.

  Associated Products (32)

  2019 Cadillac Escalade2019 Chevrolet Silverado2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Sierra2019 GMC Yukon XL2018 Cadillac Escalade2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Silverado+ 12 more
  Associated Documents

  • DownloadMC-10145469-0001.pdf↗
• August 28, 2018•Document ID: 10144476

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  PIP4902K

  Date Added:

  September 17, 2018

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

  Associated Products (353)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Aveo2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox+ 333 more
  Associated Documents

  • DownloadMC-10144476-0001.pdf↗
• August 27, 2018•Document ID: 10144472

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ENGINE

  Mfr Comm. #:

  PIT5586B

  Date Added:

  September 17, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates a customer concern ofIPC gauges inoperative or fluctuate, No Start,No Crank,SIR Light / Service Airbag Message, Service Suspension Message,Radio display blank, Steering Wheel Controls (SWC) not illuminated, Turn Signal no audible feedback,HVAC controls inoperative. During diagnostics a technician may find any of the following DTC's: B1011, B1370, B3980, U0020, U0029, U007D, U0073, U0078, U0100, U0101, U0102, U0104, U0140, U0151, U0155, U0164,U0184, U0186, U0198, U0422. Dealer is instructed to check Serial Data Gateway Module X2 connector for terminal concerns and repair as needed.

  Associated Products (17)

  2019 Cadillac Escalade2019 Chevrolet Silverado2019 Chevrolet Suburban2019 Chevrolet Tahoe2019 GMC Yukon2018 Cadillac Escalade2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon
  Associated Documents

  • DownloadMC-10144472-0001.pdf↗
• August 20, 2018•Document ID: 10144463

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5473E

  Date Added:

  September 17, 2018

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician should consider environmental factors, repair, collision, aftermarket parts, and radar alignment factors. For Cadillac Escalades model years 2015-2017 in a barren environment, technician will need to update the Long Range Radar module with the latest software available in Tis-2-Web.

  Associated Products (5)

  2019 Cadillac Escalade2018 Cadillac Escalade2017 Cadillac Escalade2016 Cadillac Escalade2015 Cadillac Escalade
  Associated Documents

  • DownloadMC-10144463-0001.pdf↗
• August 14, 2018•Document ID: 10144458

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIP5304B

  Date Added:

  September 17, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a “Service 4WD Message” displayed in the Driver Information Center. Technician may find Diagnostic Trouble Codes C0392 or C0396. Technician should check the terminal tension on the Transfer Case Control Module X1 connector. Technician should repair any terminal that have poor terminal tension.

  Associated Products (26)

  2018 Cadillac Escalade2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade2015 Chevrolet Silverado+ 6 more
  Associated Documents

  • DownloadMC-10144458-0001.pdf↗
• August 8, 2018•Document ID: 10187431

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  18NA156

  Date Added:

  February 22, 2021

  Manufacturer:

  GMC

  Summary

  This technical bulletin provides a procedure to replace the dehydrator to correct the condition of A/C Inoperative and/or Insufficient Cooling due to the seals going bad within the part.

  Associated Products (46)

  2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2018 GMC Yukon XL2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban+ 26 more
  Associated Documents

  • DownloadMC-10187431-0001.pdf↗
• August 8, 2018•Document ID: 10186122

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  18NA156

  Date Added:

  February 1, 2021

  Manufacturer:

  GMC

  Summary

  This technical bulletin provides a procedure to replace the dehydrator to correct the condition of A/C Inoperative and/or Insufficient Cooling due to the seals going bad within the part.

  Associated Products (46)

  2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2018 GMC Yukon XL2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban+ 26 more
  Associated Documents

  • DownloadMC-10186122-0001.pdf↗
• August 8, 2018•Document ID: 10145171

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  17336-04

  Date Added:

  October 9, 2018

  Manufacturer:

  CADILLAC

  Summary

  17336 04 - Special Coverage (Warranty Information Revised). On some vehicles, may have a condition where thermal cycling on the combination transmission fluid/oil and AC condenser cooler creates a crack that may allow refrigerant to escape. This condition consequently may deactivate the AC system which may cause potential customer annoyance. Dealers are to inspect the air conditioning condenser and replace if necessary. The repairs will be made at no charge to the customer.

  Associated Products (18)

  2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Yukon2015 GMC Yukon XL
  Associated Documents

  • DownloadMC-10145171-0001.pdf↗
• August 8, 2018•Document ID: 10144451

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5163D

  Date Added:

  September 17, 2018

  Manufacturer:

  PONTIAC

  Summary

  This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

  Associated Products (799)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Aveo2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox+ 779 more
  Associated Documents

  • DownloadMC-10144451-0001.pdf↗