Cadillac ATS Service Bulletins (2017)

1,322 manufacturer communications on file.

• March 3, 2017•Document ID: 10138039

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  17-NA-025

  Date Added:

  May 21, 2018

  Manufacturer:

  GMC

  Summary

  This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display Resets, Volume Control Inoperative.

  Associated Products (50)

  2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe+ 30 more
  Associated Documents

  • DownloadMC-10138039-0001.pdf↗
• February 28, 2017•Document ID: 10116609

  Service Bulletin/Repair Instructions
  WHEELS; WHEELS:LUGS/NUTS/BOLTS/STUDS

  Mfr Comm. #:

  16-NA-399

  Date Added:

  August 31, 2017

  Manufacturer:

  CADILLAC

  Summary

  This bulletin advises the Service Technician of new longer bolts and lock washers required to be installed during repairs that require the half shaft bolts to be removed or replaced.

  Associated Products (7)

  2017 Cadillac ATS2017 Cadillac CTS2017 Chevrolet Camaro2016 Cadillac ATS2016 Cadillac CTS2016 Chevrolet Camaro2015 Cadillac CTS
  Associated Documents

  • DownloadMC-10116609-0001.pdf↗
• February 28, 2017•Document ID: 10116590

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  12-09-41-002D

  Date Added:

  August 31, 2017

  Manufacturer:

  BUICK

  Summary

  This informational bulletin explains not to put anything metal or conductive on the passenger seat or it may set the reminder chime off.

  Associated Products (87)

  2017 Buick Enclave2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CTS2017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Caprice2017 Chevrolet Cruze2017 Chevrolet Equinox2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Traverse2017 Chevrolet Volt2017 GMC Acadia2017 GMC Terrain2016 Buick Enclave2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano+ 67 more
  Associated Documents

  • DownloadMC-10116590-0001.pdf↗
• February 28, 2017•Document ID: 10116589

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  10-00-89-006F

  Date Added:

  August 31, 2017

  Manufacturer:

  BUICK

  Summary

  This informational bulletin provides information for dealers how to submit a product information report.

  Associated Products (697)

  2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 677 more
  Associated Documents

  • DownloadMC-10116589-0001.pdf↗
• February 28, 2017•Document ID: 10113464

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL:CRUISE CONTROL

  Mfr Comm. #:

  PIC6013D

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a "ADAPTIVE CRUISE TEMPORARILY UNAVAILABLE" message on the Driver Information Center when attempting to activate the cruise. Technician will need to perform a Multi Axis Sensor yaw rate sensor learn procedure. If needed, also perform the Long Range Radar Learn called-out in the Radar Sensor Module - Long Range Programming and Setup procedure in Service Information.

  Associated Products (18)

  2017 Cadillac ATS2017 Cadillac CTS2017 Cadillac XTS2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac SRX2016 Cadillac XTS2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac SRX2015 Cadillac XTS2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac SRX2014 Cadillac XTS2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10113464-0001.pdf↗
• February 28, 2017•Document ID: 10113461

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC5733B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles with a Diagnostic Trouble Code B2625 Symptom Code 02. Technician should not replace the Body Control Module for this concern. Technician should disconnect the battery negative terminal for 30 seconds. Technician can now reconnect the battery. The Diagnostic Trouble Code will be stored as history and you will now be able to use the clear Diagnostic Trouble Code command to erase the Diagnostic Trouble Code.

  Associated Products (5)

  2017 Cadillac ATS2016 Cadillac ATS2015 Cadillac ATS2014 Cadillac ATS2013 Cadillac ATS
  Associated Documents

  • DownloadMC-10113461-0001.pdf↗
• February 28, 2017•Document ID: 10113460

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIC6137C

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 1 - 2.5 hours depending on model year. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 1 - 2.5 hours depending on model year. If the fob is located, the timer will reset an additional 1 - 2.5 hours depending on model year.

  Associated Products (14)

  2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac XTS2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac XTS2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac XTS2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac XTS
  Associated Documents

  • DownloadMC-10113460-0001.pdf↗
• February 28, 2017•Document ID: 10113456

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIT5389C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113456-0001.pdf↗
• February 27, 2017•Document ID: 10116600

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  16-NA-175

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin provides a procedure to flush and drain fluids for the transmission to eliminate a shake and/or shudder during a light throttle acceleration between 48 and 104 KM/H (30 and 65 MPH) at a steady state.

  Associated Products (37)

  2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Silverado2017 GMC Canyon2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Camaro2016 Chevrolet Colorado+ 17 more
  Associated Documents

  • DownloadMC-10116600-0001.pdf↗
• February 24, 2017•Document ID: 10113478

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  PIC6218B

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that when adjusting the Heater-Vent-Air Conditioning controls the Heater-Vent-Air Conditioning display is blank and/or various selections missing from radio Settings menu intermittently. Technicians will find the Heater-Vent-Air Conditioning does change but the lower radio display is blank. Technician will need to update the radio using Service Programming System with the latest software.

  Associated Products (23)

  2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Cruze2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Volt2017 GMC Acadia2017 GMC Canyon+ 3 more
  Associated Documents

  • DownloadMC-10113478-0001.pdf↗
• February 24, 2017•Document ID: 10113454

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC4935F

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113454-0001.pdf↗
• February 24, 2017•Document ID: 10113388

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:LABELS

  Mfr Comm. #:

  GCUS-3-856

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  16119 - Customer Satisfaction. General Motors has discovered an inadvertent error in the Parts Content Information portion of the window label on certain vehicles, which displays US/Canadian Parts Content for the vehicle, and Country of Origin (COO) information for the engine and transmission on these vehicles. As a result, the label displayed incorrect parts content percentages and COO information for the engines and transmissions on these vehicles. GM will contact involved owners of the affected to notify them of the situation. This label error has no effect on the safety or operation of the vehicles. Dealers are to affix a corrected new replacement label to the vehicle.

  Associated Products (10)

  2017 Cadillac ATS2017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Corvette2017 Chevrolet Cruze2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Sonic2017 GMC Sierra
  Associated Documents

  • DownloadMC-10113388-0001.pdf↗
• February 23, 2017•Document ID: 10116637

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  17-NA-052

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Informational bulletin outlines the recommendations for aluminum and chrome wheel refinishing.

  Associated Products (254)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 234 more
  Associated Documents

  • DownloadMC-10116637-0001.pdf↗
• February 22, 2017•Document ID: 10116603

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  16-NA-246

  Date Added:

  August 31, 2017

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides an upate for Cause information on Airbag Warning Lamp Illumination Condition.

  Associated Products (23)

  2017 Buick LaCrosse2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Impala2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 Chevrolet Volt2017 GMC Acadia2017 GMC Canyon2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac CT6+ 3 more
  Associated Documents

  • DownloadMC-10116603-0001.pdf↗
• February 22, 2017•Document ID: 10113443

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIP4723B

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

  Associated Products (914)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 894 more
  Associated Documents

  • DownloadMC-10113443-0001.pdf↗
• February 21, 2017•Document ID: 10116605

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  16-NA-338

  Date Added:

  August 31, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

  Associated Products (276)

  2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 256 more
  Associated Documents

  • DownloadMC-10116605-0001.pdf↗
• February 20, 2017•Document ID: 10113474

  Service Bulletin/Repair Instructions
  WHEELS; EQUIPMENT

  Mfr Comm. #:

  PIP5375C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician rear wheel drive manual transmissions have been placed on restriction. Dealer will need to contact General Motors Product Quality Center for further assistance.

  Associated Products (17)

  2017 Cadillac ATS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 GMC Canyon2016 Cadillac ATS2016 Chevrolet Camaro2016 Chevrolet Colorado2016 Chevrolet Corvette2016 GMC Canyon2015 Cadillac ATS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 GMC Canyon2014 Cadillac ATS2014 Chevrolet Corvette2013 Cadillac ATS
  Associated Documents

  • DownloadMC-10113474-0001.pdf↗
• February 20, 2017•Document ID: 10113438

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIC5959C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.

  Associated Products (300)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 280 more
  Associated Documents

  • DownloadMC-10113438-0001.pdf↗
• February 20, 2017•Document ID: 10113437

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC4801H

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113437-0001.pdf↗
• February 20, 2017•Document ID: 10113436

  Service Bulletin/Repair Instructions
  STEERING; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC3278G

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113436-0001.pdf↗