Buick Rendezvous Complaints (2002)

486 consumer complaints on file.

#10703190April 1, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESTART UNTIL AFTER APPROXIMATELY EIGHT HOURS. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS NOT DIAGNOSED. THE IGNITION SWITCH WAS REPLACED; HOWEVER, THE ACCESSORIES, WARNING LIGHTS, AND GAUGES FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 181,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701637March 25, 2015
SERVICE BRAKES
MY 2002 RENDEZVOUS ALMOST HAD A CRASH BECAUSE OF INSTANT BRAKE FAILURE DUE TO A RAPTURE OF THE ORIGINAL BRAKE-LINE. I HAD THE BRAKE LINE REPAIRED IMMEDIATELY AND WAS TOLD ALL MY ORIGINAL BRAKE LINES ARE CORRODED AND NEED TO BE REPLACED. I CONTACTED GM WITH THIS ISSUE , GOT A CASE NUMBER [XXX], AND WAS TOLD BY [XXX]( THE HIGHEST RANKED RESOLUTION OFFICER ) GM DOES NOT CONSIDER THIS A LATENT DEFECT ISSUE AND WILL NOT CORRECT THE BRAKE LINE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671142January 8, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, A STRONG SMELL OF FUEL EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK INLET WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000. ..UPDATED 02/24/15*BF UPDATED 9/13/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654311November 12, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE PARKED, THE CONTACT NOTICED FUEL LEAKING ON THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN INSPECTED THE VEHICLE BUT WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE MANUFACTURER ADVISED THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650631October 28, 2014
STEERING
STEERING WHEEL FLUID WAS EMPTYING OUT RAPIDLY, IT WAS REPLACED. START DRVING ON THE HIGHWAY THE CAR STEERINF FROZE I COULD NOT STEER IT. MADE IT OFF THE ROAD MECHANIC PUT IT ON THE LIFT HE TOLD ME THAT THE RACK AND PION WAS GONE ON BOTH SIDES WHICH IS VERY DANGEROUS AND VERY EXPENSIVE JOB. I HEARD NOTHING ABOUT A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650200October 27, 2014
AIR BAGS, SERVICE BRAKES
CAR STOPPED IN FRONT OF ME, WAS ROOM TO STOP IN TIME, HOWEVER ABS SYSTEM KICKED IN & PREVENTED VEHICLE FROM STOPPING - IT ONLY SLOWED IT DOWN. ROAD WAS CLEAR & DRY, NO NEED FOR ABS BRAKES. BRAKE PADS & REAR ROTORS WERE LESS THAN 3 WEEKS OLD & FRONT TIRES WERE ONLY 3 DAYS OLD AT TIME OF ACCIDENT. TESTED BRAKES BY REMOVING ABS FUSE & CAR STOPS GREAT - FAULT IN ABS SYSTEM. ALSO, AIR BAGS DID NOT DEPLOY, BUT AIR BAG WARNING LIGHT ON DASH CAME ON SOLID RED & STAYS ON AT ALL TIMES NOW. ACCIDENT WAS CAUSED BY ABS SYSTEM IMPROPER SETUP OR MANUFACTURER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10648863October 20, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE PASSENGER'S SIDE AIR BAG DEPLOYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON THE DRIVER'S SIDE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630454September 3, 2014
ENGINE
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE OVERHEATED CAUSING THE CHECK ENGINE WARNING TO ILLUMINATE AND THE TEMPERATURE GAUGE TO RISE. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED A LEAK COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MANIFOLD INTAKE GASKET NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT BEEN NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626920August 20, 2014
ENGINE AND ENGINE COOLING
I HAVE REPLACED THE AIR CONDITIONING MOTOR MULTIPLE TIMES AND NO MATTER WHAT I DO IT CONTINUES TO BLOW AND FALL OFF. THIS MEANS THERE IS SOME TYPE OF MALFUNCTION WITH THIS VEHICLE. I'VE SEEN MULTIPLE OTHER COMPLAINTS ONLINE FROM OTHERS WITH THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625941August 18, 2014
FUEL SYSTEM, GASOLINE
THE FUEL FILLER NECK INTO THE FUEL TANK LEAKS FUEL. I'VE SEEN ON YOUR SITE WHERE THE IS AN ISSUE WITH THIS VEHICLE, NHTSA ACTION NUMBER EA07006, AND NHTSA RECALL CAMPAIGN NUMBER 07V349000. I CONTACTED GM TODAY AND SPOKE WITH A TECH, A SUPERVISOR AND AN EXECUTIVE ASSISTANT, NONE COULD HELP ME, ALL I GOT WAS THERE IS NO RECALL ON MY VEHICLE. THE EXECUTIVE ASSISTANT, SAID SHE WOULD GET BACK WITH ON 08/20/14, BUT I DON'T FEEL GM WILL PROVIDE ANY FIX. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622388August 14, 2014
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED AROUND THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621463August 11, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING 40 MPH, THE ACCELERATION DECREASED AND THE ENGINE REVVED. AN INDEPENDENT MECHANIC STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609560July 10, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A PUDDLE OF FUEL ON THE GROUND NEAR THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL LEAK WAS DUE TO THE FUEL TANK BEING FRACTURED WHERE THE FUEL FILL TUBE CONNECTED. AS A RESULT, THE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,333.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604593June 19, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT GASOLINE FUMES WERE EMITTED AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THERE WAS A FUEL LEAK AND AS A RESULT OF THE FAILURE, THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID 07V349000 (FUEL SYSTEM, GASOLINE). HOWEVER, THE MANUFACTURER INDICATED THAT IT WAS NEVER A RECALL BUT ONLY A SPECIAL COVERAGE BUT THE STATUTE OF LIMITATIONS HAD PASSED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595659June 2, 2014
SERVICE BRAKES
WE BOUGHT THE CAR FROM A USED DEALERSHIP IN OCT. 2013. JUST OVER A MONTH LATER WE ARE HAVING PROBLEMS WITH THE VEHICLE. THE LIGHT CAME ON, THE DASH SAYING ABS DISABLED. AS THIS COMES IF YOU ARE SLOWING DOWN YOU LITERALLY HAVE TO PUMP THE BRAKE TO STOP. THIS IS SCARY ESPECIALLY WHEN YOU ARE TRYING TO COME TO A STOP BEHIND SOMEONE AND YOU ARE NOT SURE IF YOU ARE GOING TO HAVE ENOUGH DISTANCE TO COME TO A COMPLETE STOP BEFORE HITTING THE CAR IN FRONT OF YOU. THIS LIGHT LIKES TO COME ON WHILE WE ARE DRIVING ROUGHLY 65 ON THE INTERSTATE AS WELL, NOT REALLY EFFECTING DRIVING JUST STOPPING. WE HAVE ALREADY PAID TO HAVE IT FIXED IN DECEMBER OF 2013 WAS TOLD IT WAS A BAD ABS SENSOR ON THE FRONT WHEEL. WELL HERE WE ARE ONLY A FEW MONTH LATER AND ITS HAPPENING ALL OVER AGAIN. WE FIGURED WE WOULD LOOK INTO RECALLS BEFORE WE GO AND PAY TO HAVE IT FIXED AGAIN BECAUSE IT'S LOOKING LIKE IT'S GOING TO BE A RECURRING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593918May 24, 2014
AIR BAGS
I SHUT MY DRIVER SIDE DOOR AND THE DRIVERS SIDE AIR BAG IN THE DRIVERS SEAT DEPLOYED. I AM A ASE MASTER TECH WITH 8 YEARS EXPERIENCE AT A GM DEALER. I DON'T BELIEVE THIS SHOULD OF HAPPENED. MY WIFE AND 2 KIDS WERE IN THE CAR AT THE TIME OF DEPLOYMENT. THANKFULLY THERE WERE NO INJURIES. IM VERY WORRIED ABOUT HAVING THE SYSTEM REPAIRED BECAUSE IM AFRAID THERE WILL BE ANOTHER FALSE DEPLOYMENT. IM WORRIED WE WONT BE SO LUCKY NEXT TIME AND IF WILL BE A FRONTAL DEPLOYMENT INTO OUR FACES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588886May 16, 2014
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THERE WAS A GASOLINE ODOR INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT DISCOVERED FUEL LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FAILURE WAS CAUSED BY A FRACTURED PLASTIC WELD ON THE FUEL TANK INLET VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588341May 14, 2014
SERVICE BRAKES
1ST OCCASION (3/11/11): I WAS DRIVING EAST BOUND ON A FREEWAY, IN THE RIGHT LANE, AND AT A SPEED OF APPROXIMATELY 45 MILES PER HOUR. I ALSO HAD MY TWO YOUNG BOYS (AGES 4 AND 7) IN THE CAR WITH ME. I HAD TO BRAKE SUDDENLY WHEN TRAFFIC BACKED UP UNEXPECTEDLY AND IT WAS AT THAT MOMENT MY BRAKES FAILED AND I HAD TO VEER OFF THE RIGHT SHOULDER AND UP ONTO THE EMBANKMENT AND FORTUNATELY DID NOT CRASH INTO ANOTHER CAR. I HAD MINIMAL BRAKE POWER. MY REGULAR REPAIR SHOP WAS ABOUT 3 MILES AWAY AND WAS ABLE TO VERY SLOWLY DRIVE MY CAR THERE. THE BRAKE LINE ON ABS PUMP TO RIGHT WHEEL HAD TO BE REPLACED. 2ND OCCASION (2/28/13): I WAS DRIVING EAST BOUND IN THE RIGHT LANE OF A BUSY ROAD DURING RUSH HOUR TRAFFIC. I WAS GOING ABOUT 30 MILES PER HOUR. I HAD TO BRAKE HARD FOR TRAFFIC BACKED UP AT AN INTERSECTION. AGAIN, MY BRAKES FAILED AND FORTUNATELY THERE WAS ENOUGH DISTANCE FOR ME STOP BEFORE HITTING THE CAR IN FRONT OF ME. I HAD MINIMAL BRAKE POWER. AT THE INTERSECTION I TURNED RIGHT, HEADING SOUTH BOUND AND THEN WAS ABLE TO SAFELY PULL INTO A PARKING LOT AND PARK MY CAR. THIS TIME I HAD TO BE TOWED TO MY REPAIR SHOP. THE SAME BRAKE LINE FAILED ' THE BRAKE LINE ON THE ABS PUMP TO RIGHT WHEEL HAD TO BE REPLACED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587343May 8, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
5 MINUTES AFTER BEING ON THE HIGHWAY AT 70 MILES PER HOUR THE VEHICLE STARTED DROPPING SPEED AND MESSAGE CENTER STARTED SHOWING LOW BATTERY, LIGHTS PROBLEM, SERVICE ENGINE SOON, BRAKE FLUID LOW, WINDSHIELD WIPER FLUID LOW, LOW TIRE PRESSURE, SECURITY SERVICE. ALSO, WHEN I COME TO A STOP THE ENGINE SHUTS OFF BY ITSELF AS A LOW POWER, FEW MINUTES LATER, STARTS BACK UP AND CAN KEEP DRIVING BUT HITTING THE GAS PEDAL AND RELEASING IT AFTER A FEW SECONDS AT A TIME TO RECHARGE THE BATTERY SO IT WOULD NOT SHUT OFF AGAIN. ALSO, AFTER THIS HAPPENED THE EMERGENCY LIGHTS BEGAN TO COME ON AND OFF BY THEMSELVES. TOOK TO A MECHANIC TO HAVE IT SERVICED THEY SAID TO REPLACE THE BATTERY AND ALTERNATOR AND IF PROBLEMS CONTINUED THE STARTER. FEW MONTHS LATER AFTER REPLACING THESE PARTS, IT STARTED GIVING ME PROBLEMS WITH LOW FAN AS IF THE RELAYS WERE BAD BUT THEY ARE IN GOOD CONDITION, LOW BATTERY FUEL AND HAD TO BE CHANGED AGAIN BECAUSE THE BATTERY WAS NOT RETAINING CHARGE. THE VEHICLE STILL HAS ALL THE MESSAGES IN THE MESSAGE CENTER, THEY NEVER WENT AWAY. THEN WITHIN THE LAST MONTH I WANTED TO HAVE THE RADIO REPLACED, BUT I FOUND OUT THE SPEAKERS HAVE POWER COMING STRAIGHT FROM THE BATTERY TO THE RADIO THAT CAUSES IT TO OVERHEAT AND MAKES STATIC WHEN THE RADIO IS ON WHILE DRIVING. ALSO, THE NEUTRAL SAFETY SWITCH FOR THE IGNITION KEY GOT BURNED SO NOW IT IS NOT WORKING BUT STILL HAS ALLOWED FOR THE CAR TO TURN ON AND OFF AND DRY. A WEEK AGO, 04/28/14 THE VEHICLE HAS BEEN SHOWING AN ERROR MESSAGE IN THE MESSAGE CENTER, EVERY LIGHT POSSIBLE IN THE MESSAGE CENTER ABOUT THE SERVICES THAT NEED TO BE DONE COME ON, WHICH I ASSUME NOW IS THE BODY CONTROL MODULE THAT HAS GONE BAD. MOST FREQUENT MESSAGE IS SECURITY. GAS GAUGE GOES UP AND DOWN AND NEVER GIVES AN ACCURATE READING OF HOW MUCH IS IN THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582994April 15, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HAD BATTERY REPLACED DURING ROUTINE MAINTENANCE. AFTER TWO DAYS THE CAR WOULD NOT START BATTERY WAS DEAD. AFTER THE 3RD BATTERY WE TOOK THE CAT TO THE DEALER. THET CHECKED EVERYTHING SAID IT WAS THE BATTERY AGAIN!!! SO WE HAD IT REPLACED AT THAT TIME. WE ALSO HAD THEM FIX THE ABS FOR THE 3RD TIME IN 5 YEARS. THE CAR WAS AT HOME TWO DAYS LATER WOULD NOT START! HAD IT CHECKED THIS TIME IT WAS A MODULE AND THEN THE DASH CLUSTER WNET OUT WHILE THEY WERE FIXING THE CAR. STILL SAME PROBLEMS TOOK THE CAR OUT AGAIN THIS TIME AFTER GM CALLED US. THEY KEPT THE CAR FOR THREE WEEKS, SAID IT WAS A SHORT IN THE STEREO. NOW 1 WEEK LATER CAR IS DEAD AGAIN!!!!! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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