Buick Rendezvous Complaints (2002)

486 consumer complaints on file.

#10238082August 13, 2008
ELECTRICAL SYSTEM
2002 BUICK RENDEZVOUS GAS GAUGE / SENDING UNIT FAILURE GAUGE SHOWS TANK FULL WHEN FULL BUT ALSO REGISTERS FULL WHEN TANK IS NEAR EMPTY. RAN OUT OF FUEL IN HEAVY TRAFFIC BUT HAD NO COLLISION. GM HAS NO FIX FOR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237649August 11, 2008
ENGINE AND ENGINE COOLING
MY AIR CONDITIONER IN MY 02 RENDEZVOUS QUIT WORKING RECENTLY. (MY VEHICLE HAS ONLY 85,000 ON IT.) IT WAS DETERMINED THAT THE A/C CONDENSER HAS A MAJOR LEAK. IN THE PROCESS THEY ALSO FOUND A SMALL LEAK IN MY RADIATOR. $860 LATER IT WILL BE FIXED BY THE END OF THE DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236782August 3, 2008
ENGINE AND ENGINE COOLING:ENGINE
WE HAVE HAD TO REPLACE MANIFOLD GASKET TWICE,NOW WATERPUMP AND CRACKED HEAD GASKETS RESULTING IN NEED FOR NEW ENGINE AT 81,000 MILES ON 2002 BUICK RENDEZVOUS. FROM READING SEEMS LIKE COMMON FAULT AND YET NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236496July 31, 2008
ENGINE AND ENGINE COOLING, SUSPENSION:REAR
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WHEN HE USED THE AIR CONDITIONER. HE TOOK VEHICLE TO DEALER BUT BECAUSE OF THE COSTS, HE DECIDED TO HAVE A FRIEND REPAIR IT. HOWEVER, THE ISSUE STILL OCCURRED. THE OTHER ISSUE WITH THE VEHICLE WAS THAT IT DID NOT GET THE FUEL MILEAGE THAT IT WAS SUPPOSED. HE ALSO NOTICED THAT THE REAR END OF THE VEHICLE WAS MAKING NOISE, A GRUMBLING NOISE TO BE EXACT. HE CHANGED REAR END FLUID BUT COULD STILL HEAR NOISE. THE NOISE WOULD BE HEARD WHEN HE TURNED RIGHT OR LEFT. HE RECEIVED RECALL NOTICES FOR HIS VEHICLE (02V222000, 07V349000, 07E021000) BUT WHEN HE CONSULTED THE DEALER AND MANUFACTURER, HE WAS TOLD VERY CONFLICTING STORIES ABOUT WHETHER THE RECALLS ON HIS VEHICLE EXISTED AND IF THEY HAD BEEN PREVIOUSLY PERFORMED. AT THIS TIME, THE CONTACT DID NOT KNOW IF THE RECALLS COULD AFFECT HIS VEHICLE AND HOW TO GET THE ISSUES REMEDIED. THE CURRENT MILEAGE WAS 112,000 AND FAILURE MILEAGE WAS 107,000. UPDATED 09/10/08. *LJ UPDATED 09/11/08*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236019July 28, 2008
SERVICE BRAKES, HYDRAULIC
I HAVE BEEN HAVING INTERMITTENT PROBLEMS WITH THE ABS BRAKE SYSTEM WHEREBY WHEN I APPLY THE BRAKES AT A SLOW SPEED OF ABOUT 5-MPH THE VEHICLE FEELS LIKE I AM STOPPING ON A GRAVEL ROAD WHEN I AM DRIVING ON CLEAN DRY PAVEMENT, ALSO WHEN THIS HAPPENS THE VEHICLE DOESN'T STOP LIKE IT SHOULD AND IT SLIDES TO A HALT. ALSO SOMETIMES WHEN YOU APPLY THE BRAKES WHILE DRIVING UNDER 35 MPH AND APPLY THE BRAKES THE VEHICLE SHUTTERS AND DOESN'T STOP PROPERLY. I SOMETIMES GET THE ANTI-LOCK INDICATOR LIGHT AND SOMETIMES I DON'T. I ALSO WILL GET A WARNING LIGHT THAT STATES; "SERVICE TRACTION SYSTEM". I HAVE TAKEN THE VEHICLE IN TO HAVE IT SERVICED AND I AM TOLD THAT THEY CAN NOT DUPLICATE THE PROBLEM AND THAT THEY DON'T KNOW WHAT COULD BE CAUSING IT. THEY SAID TO CONTINUE TO DRIVE THE VEHICLE AND AS FAR AS THEY CAN TELL IT IS SAFE TO DRIVE. THE MILEAGE ON THE ODOMETER WAS APPROXIMATELY 85,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236127July 28, 2008
SUSPENSION, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM
MULTIPLE ISSUES WITH REGARD TO 2002 BUICK RENDEZVOUS: WITH LESS THAN 50,000 MILES, I HAVE HAD TO REPLACE THE ONBOARD COMPUTER ($900), LEFT FRONT HUB ASSEMBLY ($1100) AND A/C CONDENSER ($1300). AMONG OTHER ISSUES RELATED TO DESIGN DEFECTS, THE ODOMETER IS LOCATED INSIDE THE ONBOARD COMPUTER, SO THE VEHICLE WAS IN THE REPAIR SHOP FOR 5 DAYS WHILE THE PART WAS SHIPPED TO CALIFORNIA (FROM VIRGINIA) FOR REPAIR. RECALLS HAVE NOT BEEN ISSUED FOR THESE PARTS, THOUGH THERE ARE NUMEROUS COMPLAINTS ON WEB FORUMS (RECOMMEND INITIATING GOOGLE SEARCH FOR "2002 BUICK RENDEZVOUS COMPLAINT"). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235895July 27, 2008
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
WE HAVE A BUICK RENDEZVOUS. THE CAR'S INTERIOR LIGHTS GO OFF WITHOUT WARNING, AND IT BECOMES IMPOSSIBLE TO SEE DASHBOARD LIGHTS, INCLUDING SPEEDOMETER, AT NIGHT. OTHER TIMES, HORN WILL START BLARING FOR SEVERAL MINUTES WITH NO WARNING...ALMOST CAUSED AN ACCIDENT YESTERDAY...IT STARTLES ANYONE AROUND. NOW, WHEN WE TURN OFF THE CAR, THE HEADLIGHTS WON'T GO OFF AT ALL, NO MATTER WHAT WE TRY. WILL HAVE A DEAD BATTERY NEXT TIME WE GO TO DRIVE THE CAR (TOMORROW MORNING). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234909July 19, 2008
ELECTRICAL SYSTEM, POWER TRAIN:MANUAL TRANSMISSION
MANIFOLD LEAK/ ELECTRICAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234056July 12, 2008
EQUIPMENT
AIR CONDITIONER CONDENSER REPLACED ON A 2002 BUICK RENDEZVOUS. COST $1200. I WILL NEVER BUY AN AMERICAN CAR AGAIN AND I WILL TALK TO MY FRIENDS TO BUY OTHER THAN BUICK PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232607June 28, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SUSPENSION:FRONT
WE HAVE A 2002 BUICK RENDEZVOUS AND HAD TO REPLACE THE WHEEL BEARINGS AT ONLY 86K MILES AND NOW THE AIR CONDITIONING CONDENSER HAS FAILED. THESE ARE EXPENSIVE REPAIRS AND THERE SEEM TO BE MANY OF THE SAME COMPLAINTS ON THIS VEHICLE ... BUICK SHOULD FIX THESE AS THEY ARE A COMMON OCCURRENCE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231461June 18, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE HAS BEEN OVERHEATING. SHE ALSO NOTICED SOMETHING IN HER DRIVEWAY AND COULD SMELL GASOLINE FUMES INTERMITTENTLY. A LOCAL MECHANIC INSPECTED THE VEHICLE AND STATED THAT THERE MAY BE A RECALL RELATED TO THE FAILURES. THROUGH ONLINE RESEARCH, THE CONTACT LOCATED A TSB RELATING TO THE FAILURE; HOWEVER, THE DEALER STATED THAT NO RECALLS WERE AVAILABLE. SHE THEN PROVIDED THE DEALER WITH THE INFORMATION FOR TSB NUMBER 07203A AND THEY ACKNOWLEDGED THAT THERE WAS A SERVICE BULLETIN. THE DEALER STATED THAT IF THEY COULD NOT LOCATE A LEAK IN THE FUEL TANK, THEY WOULD NOT MAKE ANY REPAIRS TO THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 48,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231406June 17, 2008
ELECTRICAL SYSTEM
ALARM GOES OFF ANY TIME YOU LOCK DOORS, CAN'T OPEN LOCKS WITHOUT USING KEYS SO CAN'T OPEN REAR DOORS TO GET MY KIDS OUT. LIGHT WILL NOT SHUT OFF, EXTERIOR THERMOSTAT IS INACCURATE, A/C DOES NOT WORK AT ALL TIMES. DOOR UNLOCK BUTTONS DO NOT WORK ALL THE TIME. CAR GOES INTO SECURITY MODE, SO NO A/C, NO CLOCK, NO STEREO. TRUNK POPS OPEN BY ITSELF. THE INTERIOR DOOR ALARM WON'T GO OFF EVEN WHEN DOOR IS CLOSED. NEED TO DISCONNECT BATTERIES AT TIMES TO SHUT OFF LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231413June 17, 2008
VISIBILITY
WAS INFORMED BY A FRIEND OF AN NTMVSA-RELATED RECALL (NUMBER 07273) ON THEIR 2003 PONTIAC VIBE FOR A PROBLEM THAT HAS BEEN HAPPENING ON BOTH OF OUR 2002 AND 2003 BUICK RENDEZVOUS. WINDOW HARDWARE DETERIORATES, RESULTING IN THE SNAPPING OF WINDOW SUPPORT HARDWARE. IN MOST CASES WINDOW GLASS DROPS TOTALLY INSIDE THE DOOR AND IS IRRETRIEVABLE UNLESS TAKEN TO THE DEALER, WHO CHARGES FOR A REPAIR. THIS HAS HAPPENED TWICE ABOUT A WEEK APART IN OUR 2002 RENDEZVOUS. ALSO, THE CHARACTERISTIC "POPPING OR CLICKING SOUND" LISTED IN THE RECALL IS HAPPENING ON THE DRIVER'S SIDE WINDOW IN BOTH OUR 2002 AND 2003 MODEL RENDEZVOUS, SIGNALING THAT THE WINDOW HARDWARE IS FAILING AGAIN. THIS RESULTS IN A HAZARD SITUATION IN EITHER EXTREMELY HOT OR EXTREMELY COLD WEATHER, REGARDLESS OF GLASS BREAKAGE (WHICH DIDN'T HAPPEN IN OUR CASE). SINCE I DO NOT HAVE A GM FACTORY CUSTOM WARRANTY ON MY 2002 RENDEZVOUS, REPAIRS HAVE COST ME APPROXIMATELY $250 DOLLARS OUT-OF-POCKET. I WAS ABLE TO SECURE A COVERAGE LETTER FROM GM IF THIS HAPPENS AGAIN, BUT I AM READING MANY ACCOUNTS OF A SIMILAR FAILURE FROM MANY RENDEZVOUS OWNERS ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229109May 28, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. ON AT LEAST 50 OCCASIONS, THE VEHICLE JUST COMPLETELY SHUT DOWN AND LOST POWER WITHOUT WARNING. WHILE DRIVING 30 MPH, THE VEHICLE WOULD "BUCK" AND STALL AS IF IT WERE OUT OF GAS. WITHIN THE LAST SIX MONTHS, THE VEHICLE WOULD NOT START FOR APPROXIMATELY THIRTY MINUTES, EVEN AFTER REFUELING. WHEN THE VEHICLE WOULD COMPLETELY SHUT OFF, THE CONTACT WOULD HAVE TO WAIT BETWEEN THIRTY MINUTES AND TWO HOURS BEFORE IT WOULD RESTART. HE ALSO NOTICED THAT THE AMOUNT OF TIME IT WOULD TAKE THE VEHICLE TO RESTART WOULD COINCIDE WITH HOW HOT IT WAS OUTSIDE. MANY TIMES WHEN THE VEHICLE SHUT OFF, THE AIR CONDITIONING WAS ACTIVATED. BOTH THE DEALER AND A LOCAL GARAGE WERE UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000 AND FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229030May 27, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. WHILE DRIVING APPROXIMATELY 70 MPH ON THE HIGHWAY AT NIGHT, ALL OF THE WARNING LIGHTS ON THE DASHBOARD STARTED FLICKERING. SUDDENLY, ALL OF THE WARNING LIGHTS, HEADLIGHTS AND SPEED ODOMETER SHUT OFF. SHE EXPERIENCED DIFFICULTY DRIVING WITHOUT HEADLIGHTS AND WAS UNAWARE OF THE SPEED. THE DASHBOARD LIGHTS CONTINUED TO FLICKER ON AND OFF. THE FOLLOWING DAY, AN INDEPENDENT MECHANIC DIAGNOSED THE FAILURE AND STATED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE COST OF REPAIRS WERE $926.00. THE MANUFACTURER REIMBURSED HER FOR $383.56 SINCE THE VEHICLE WAS NOT REPAIRED AT AN AUTHORIZED DEALER. SHE WAS UNABLE TO AFFORD THE COST TO REPAIR THE VEHICLE AT THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 54,000. UPDATED 06/25/08. *LJ THE CONSUMER STATED THE PROBLEM HAS RETURNED. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228856May 25, 2008
FUEL SYSTEM, GASOLINE
FUEL LEAK AT POINT WHERE FILL TUBE JOINS GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226284April 30, 2008
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2002 BUICK RENDEZVOUS ALL THE LIGHTS TURN OFF AND TURN BACK ON- THERE IS NOT A LOSS OF ENGINE POWER. THIS HAS HAPPENED OVER 50-60 TIMES IN THE LAST YEAR. LOST COUNT ON THE PREVIOUS YEARS BEFORE THAT. WE'VE BEEN TO THE DEALER TWICE AND THEY STATE THEY CAN NOT GET THE PROBLEM TO HAPPEN (WHILE IN THE SHOP), AND WITHOUT IT HAPPENING AT THE PRECISE TIME, THEY CAN NOT FIX THE ISSUE. IT'S ONLY A MATTER OF TIME UNTIL SOMETHING REALLY BAD HAPPENS. WE WANT TO SELL THIS VEHICLE, BUT I CAN'T SELL IT MYSELF KNOWING THIS WILL HAPPEN TO THE BUYER. DEALER WILL NOT GIVE US EVEN CLOSE TO A TRADE IN VALUE (PRICING OBTAINED FROM THREE SEPARATE SOURCES) STATING THE VEHICLE IS PLAGUED WITH ELECTRICAL PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222980March 31, 2008
ENGINE AND ENGINE COOLING, SUSPENSION:FRONT:HUB
GENERAL MOTORS 3.4 LITER ENGINE FAILURE AT 83,000 MILES. FRONT HUB ASSEMBLY FAILURE DRIVER AND PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222339March 26, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER
ON MY 2002 BUICK RENDEZVOUS THE A/C WOULD NOT COOL. WENT TO MECHANIC. ADDED COOLANT AND TEST DYE FOR LEAKS. FOUND A/C CONDENSER TO HAVE A LEAK. BOUGHT NEW CONDENSER AND INSTALLED IT. UPON FURTHER INVESTIGATION ON THE INTERNET IT WAS SUGGESTED THAT A COMPLAINT BE FILED HERE DUE TO THE OVERLY EXCESSIVE INCIDENTS INVOLVING THE A/C CONDENSER ON THE MODEL VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222345March 26, 2008
ELECTRICAL SYSTEM:IGNITION:MODULE, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
STARTING SOMETIME AT THE END OF OCTOBER 2007 INTO NOVEMBER OF 2007 MY 2002 BUICK RENDEZVOUS STARTED HAVING STARTING PROBLEMS ASSOCIATED WITH THE SECURITY SYSTEM. VEHICLE WOULD INTERMITTENTLY NOT WOULD BE HARD TO START OR NOT START AT ALL. IF JUMPED OFF THE ALARM SYSTEM WOULD GO OFF. SOMETIMES THE RADIO WOULD NOT COME ON, A/C WOULD NOT COME ON, LIGHTS WOULD FLASH, ETC. IN LATE NOVEMBER THE VEHICLE FINALLY WENT HAYWIRE AND STARTED BLOWING THE HORN, LIGHTS BLINKING AND LIGHTS NOT GOING OFF AFTER VEHICLE WAS TURNED OFF. DISCONNECTED BATTERY REPEATEDLY TO RESET UNTIL THAT WOULD NO LONGER WORK. TOOK IT TO THE DEALER TO HAVE IT CHECKED. WAS TOLD IT WAS THE BCM. HAD BCM REPLACED AND REPROGRAMMED. ON MARCH 14, 2008, VEHICLE STARTED DOING THE SAME THINGS THAT LEAD UP TO THIS PART BEING REPLACED. AM TAKING IT IN AGAIN THIS WEEK IF I CAN KEEP IT STARTED. DOING THIS COMPLAINT BECAUSE AFTER READING VARIOUS INTERNET BLOGS, FORUMS AND CHATS THIS PROBLEM SEEMS TO BE A RECURRING PROBLEM FOR MANY 2002 BUICK RENDEZVOUS'. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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