Buick Regal Complaints (2011)

280 consumer complaints on file.

#11014181August 10, 2017
SERVICE BRAKES, ENGINE, STEERING
VEHICLE WAS BEING DRIVEN OFF OF MAIN HIGHWAY INTO A SHOPPING CENTER PARKING LOT WHEN THE ENGINE SHUT OFF CAUSING THE VEHICLE TO LOSE POWER STEERING AND BRAKES. VEHICLE WOULD NOT RESTART AND NEEDED TO BE TOWED TO LESTER GLENN BUICK THAT NIGHT. THE NEXT DAY AFTER SITTING IN THE DEALERSHIP PARKING LOT, THE VEHICLE WAS ABLE TO START AND THE DEALERSHIP STATED THEY WERE"UNABLE TO DUPLICATE THE PROBLEM" AND FOUND NOTHING WRONG WITH THE VEHICLE. I PRESENTLY OWN TWO(2) 2011 BUICK REGAL AND BOTH HAVE EXPERIENCED THIS SAME PROBLEM WITH LOSS OF STEERING AND BRAKING. I HAVE CONTACTED G M NUMEROUS TIMES AND HAVE RECEIVED NO CALLS BACK FROM THEIR "SENIOR " ADVISER. HAVE ALSO READ ABOUT SIMILAR COMPLAINTS ON THE INTERNET WITH THESE VEHICLES. HOPEFULLY G M WILL ADDRESS THIS SERIOUS SAFETY ISSUE BEFORE SOMEONE GETS SERIOUSLY HURT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013965August 9, 2017
SERVICE BRAKES, ENGINE, STEERING
VEHICLE HAS 69,579 MILES. WHILE TURNING ONTO SIDE STREET OFF OF MAIN ROAD, ENGINE SHUT OFF CAUSING LOSS OF POWER STEERING AND BRAKES. VEHICLE WAS ABLE TO BE RESTARTED AFTER A MINUTE AND DRIVEN HOME. VEHICLE WAS TAKEN TO LESTER GLENN BUICK DEALERSHIP FOR THIS PROBLEM . THE DEALERSHIP WAS "UNABLE TO DUPLICATE THE PROBLEM" AND THERE WERE NO CODES SHOWING A PROBLEM. I WAS TOLD THAT THE ISSUE WAS THAT THE VEHICLE WAS 100 MILES OVERDUE FOR AND OIL CHANGE AND WAS A LITTLE LOW ON OIL. WHEN I QUESTIONED THIS I WAS TOLD IT IS A "SAFETY FEATURE" TO PROTECT THE ENGINE FROM DAMAGE BECAUSE OF LOW OIL. I ASKED IF IT WAS A "SAFETY FEATURE" THAN WHY WAS MY SON ABLE TO RESTART THE VEHICLE WITHIN A MINUTE. STILL HAVE NOT RECEIVED AN ANSWER. I HAVE MADE NUMEROUS CALLS TO G M ABOUT THIS ISSUE BUT ALL I HAVE GOTTEN WERE TWO CALLS TO MY HOUSE PHONE WHEN I WAS NOT HOME WHEN I SPECIFICALLY LEFT MY CELL PHONE NUMBER TO BE CALLED. I HAVE CALLED AN ADDITIONAL THREE TIMES AND LEFT A MESSAGE FOR A SENIOR ADJUSTER TO CALL ME BACK AND STILL HAVE NOT RECEIVED A RESPONSE. AS LUCK WOULD HAVE IT, I OWN TWO 2011 BUICK REGALS AND MY DAUGHTERS CAR IS EXPERIENCING THE SAME ISSUES, BUT THAT WILL BE LISTED AS ANOTHER COMPLAINT . APPEARS TO BE MULTIPLE ISSUES ON THE INTERNET WITH THIS SAME CONCERN, BUT NOTHING SEEMS TO GET DONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918273July 19, 2017
ELECTRICAL SYSTEM
2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO BATTERY CABLE WIRES INSULATION DAMAGES CAUSED ELECTRICAL SHORT FROM FUSE BOX . CONSUMER SEEKS REIMBURSEMENT FOR POWER SEATS WIRING HARNESS RECALL NOTICE REPAIRS. *SMD UPDATED 7/19/17*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006364July 19, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE'S SHIFTER WAS NOT FUNCTIONAL. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE'S WAS TOWED TO A LOCAL BUICK DEALER WHERE THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004992July 13, 2017
POWER TRAIN
WHILE MERGING ONTO A BUSY HIGHWAY, THE TRANSMISSION WOULD NOT SHIFT INTO 3RD GEAR. IT LOST POWER AND ALMOST CAUSED AN ACCIDENT. THERE WAS NO PREVIOUS WARNING OF A TRANSMISSION PROBLEM. THE TRAFFIC WAS HEAVY BECAUSE OF THE HOLIDAY WEEKEND. WITH LITTLE ROOM TO MERGE, I ATTEMPTED TO SPEED UP WITH TRAFFIC WHEN IT FAILED. I WAS FORCED TO PULL OVER AND LIMP ALONG THE SIDE OF THE ROAD IN SECOND GEAR UNTIL THE NEXT EXIT WITH CARS FLYING BY AT 70-80 MPH. THIS WAS CAUSED BY THE "WAVE PLATE" IN THE TRANSMISSION COMING APART ACCORDING TO THE TRANSMISSION SHOP. THEY ALSO SAID THIS IS A VERY COMMON PROBLEM WITH THESE TRANSMISSIONS. BUICK KNOWS ABOUT THIS PROBLEM AS LISTED IN 2007-2009 RECALLS BUT DOES NOT DO ANYTHING FOR 2011 MODELS. THERE IS ALSO A PIA BULLETIN PI0780A FOR THIS EXACT SAME PROBLEM AND MODEL YEAR. GM REFUSED TO TAKE RESPONSIBILITY FOR IT. THERE ARE SEVERAL FORUMS WITH THE SAME PROBLEM. IT IT GOING TO GET SOMEONE KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004842July 12, 2017
ELECTRICAL SYSTEM, ENGINE
LAST NITE, 9:30 PM WE CAME OUT OF PUBLIX PARKING LOT DOING AN EASY LEFT. THE ENGINE SHUT OFF, ALL LIGHTS LIT UP ON DASH AND CENTER CONSOLE LIT UP SAYING "LOWER DRIVER WINDOW.." FOLLOWED BY "LOWER PASSENGER WINDOW"!! WE COASTED TO SIDE OF ROAD, PUT IT IN PARK THEN IT STARTED AND WE GOT HOME. THIS MORNING, A EASY RIGHT ONTO HIGHWAY AND LOCKS OPENED AND CLOSED BY THEMSELVES AT ABOUT 30 MPH! DURING THE HWY DRIVE, AT 75MPH CAR STUTTERS, ENGINE WHINES THEN CATCHES ITSELF, ALL DASH LIGHTS COME ON AND THE ENGINE LIGHT BLINKS 3 TIMES THEN GOES OUT! WHAT THE HE**.. COULD HAVE DIED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003418July 6, 2017
ENGINE
ONLY 64,000 MILES ON THE CAR AND THE ENGINE LIGHT CAME ON AND THE TIMING CHAIN WAS BAD. I BELIEVE IT IS A DEFECTIVE TIMING CHAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003423July 6, 2017
ENGINE, POWER TRAIN
BUICK REGAL 2011 IS CURRENTLY AT 67K, THE VEHICLE HAD TRANSMISSION REPLACED AT 63K. THE AUTOMOBILE CONTINUES TO STALL AS THERE SEEMS TO BE CONCERNS RELATED TO THE ACCELERATION/POWER OF THE CAR AT TIMES, VEHICLE DOESN'T DISPLAY THE POWER IT SHOULD BE DRIVING WITH. IN ADDITION AUTOMOBILE IS MAKING A SQUEAKING NOISE FROM THE WATER PUMP OR BELT WHEN VEHICLE AIR CONDITIONING IS RAN (EITHER IN MOTION OR STATIONARY).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000223June 20, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED OVERHEATING AND STALLING. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO WRIGHT CHEVROLET BUICK WHERE IT WAS DIAGNOSED THAT THE BALANCED CHAIN WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND EXPLAINED THAT THE REMEDY WOULD BE AT THE CONTACT'S EXPENSE. IF A RECALL OCCURRED, THE CONTACT WOULD BE REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993978June 8, 2017
UNKNOWN OR OTHER
I RECEIVED A LETTER DATED NOVEMBER 2015 THAT THERE COULD BE A DEFECT IN MY THROTTLE POSITION SENSOR. THE SYMPTOMS WERE THAT THE CAR RAN ROUGH, REDUCED POWER, ENGINE LIGHT, ETC. AS SOON AS I RECEIVED THIS LETTER, AND WHILE MY CAR WAS STILL UNDER FACTORY WARRANTY, I TOOK THE CAR IN TO THE DEALER AND THEY SAID THERE WAS NOTHING WRONG WITH MY VEHICLE. THERE WAS BUT I CONTINUED TO DRIVE. I THEN MADE SEVERAL OTHER CALLS TO GM UNTIL FINALLY THE CAR BEGAN TO REALLY SHOW SINGS OF A MALFUNCTION. IT IS STALLING WHILE DRIVING DOWN THE ROAD. IT LUNGES FORWARD WITH GREAT FORCE NEARLY SENDING MY DAUGHTER AND I THROUGH A STORE FRONT WINDOW. THEN IT JUST STARTED STALLING EVERY COUPLE FEET. ALL OF THE SYMPTOMS POINTED TO THE THROTTLE POSITION SENSOR. I WENT TO AUTO ZONE AND O'REILLEYS AND THEY BOTH CAME UP WITH THE SAME CODES P0420 AND P0301 WHICH LEADS TO THE THROTTLE POSITION SENSOR BUT THE DEALERSHIP SAID IF A SPECIFIC CODE DIDN'T COME UP, THEN IT WOULDN'T BE COVERED. OF COURSE THEY SAID THE CODE DIDN'T COME UP AND THAT I WOULD OWE THEM FOR THE DIAGNOSTIC PLUS THEY TOLD ME IT WAS LUNGING FORWARD BECAUSE OF THE OIL LEVEL. NOW I'M NOT A MECHANIC NOR A BRAIN SURGEON BUT I CERTAINLY DO KNOW THAT LOW OIL LEVELS WILL NOT CAUSE A CAR TO LUNGE FORWARD. I ASKED THE MANAGER AT BALLAS IF HE WAS "JUST GOING TO LET ME WALK OUT OF THERE WITH A DANGEROUS VEHICLE" AND HE SAID "THERE IS NOTHING I CAN DO". I'VE SEEN OTHER COMPLAINTS ON LINE WITH THE SAME PROBLEM. I PAID $144 FOR THEM TO DO ABSOLUTELY NOTHING TO MY CAR. IF IT WERE LOW ON OIL, WHY DIDN'T THEY JUST ADD OIL. NO, THEY PERFORMED A WHOLE OIL CHANGE WHICH I JUST HAD DONE LESS THAN A MONTH AGO. THEY KEPT SAYING "WELL, YOU DIDN'T BRING IT HERE, YOU WENT SOMEWHERE ELSE" SO? GM NEEDS TO RECALL THIS PART AND MAKE THEIR DEALERSHIPS REPLACE IT NO QUESTIONS ASKED BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991178May 23, 2017
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
TAKATA RECALL - MY REGAL IS 2011. I HAVE NOT HAD ANY PROBLEMS PRIOR TO THIS. MY SERVICE STABILITRAK LIGH BEGAN COMING ON ALONG WITH ABS LIGHT. I ALSO EXPLAINED THE CHECK ENGINE LIGHT WOULD COME ON AFTER FILLING THE TANK AND IT REDUCED TO 3/4 OF TANK. LAST WEEK ALL LIGHTS CAME IN ON CAR AS I WAS PARKING. TOOK THE CAR INTO TO BE SERVICED. THE DEALER COMPLETED A DIAGNOSIS ADVISING I HAD A LEAK FROM MY FUEL PUMP. NEEDED NEW FUEL PUMP, FUEL INJECTORS. FOR THE ABS PROBLEM NEEDED NEW BEARINGS AND SENSORS. I DROVE AWAY FOR SECOND OPINION. THE NEXT DAY WHILE DRIVING SLOWED FOR A TRAFFIC LIGHT AND PRESSED GAS TO TAKE OFF THE CAR WOULD NOT ACCELERATE. THE ENGINE WAS RUNNING. I HAD TO TURN CAR ON AND BACK OFF TO GET TO MOVE TO THE CENTER OF THE ROAD DURING RUSH HOUR. I SAT THERE FOR A MIN. WAS ABLE CRACK AND GET TO A SAFE PLACE OFF THE MAJOR ROAD. I GOT A SECOND OPINION HAVING THE CAR TOWED TO FIRESTONE. THEY ALSO SAW A FUEL PUMP CODE AND MENTIONED THE TIMING CHAIN. I HAD CAR TOWED TO THE DEALER. THEY REPLACED THE FUEL PUMP ON MY WAY HOME ON THE INTERSTATE. I SLOWED FOR THE EXIT AND HIT THE GAS. THE CAR STALLED AGAIN. I WAS AFRAID AT THAT POINT. THE DEALER CANNOT TELL ME WHAT THE EXACT ISSUE IS WITH THE CAR. IT IS STILL THERE FOR DIAGNOSTIC NOW. THEY HAD TO ESCALATE AND STILL NO ANSWER. THEY ARE USING TRIAL AND ERROR TO RESOLVE THE ISSUE WHICH IS A DANGEROUS AND EXPENSIVE JOKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986191May 17, 2017
ENGINE
ENGINE CONSUMING OIL WITH NO LEAKS. TECH SAID THAT OIL IS PASSING THROUGH RINGS AND BURNING DURING COMBUSTION. MY CAR HAS 174000 MILES AND HAS BEEN WELL CARED FOR. I AM VERY UPSET THAT THE REMEDY FOR THIS IS TO OVERHAUL OR REPLACE THE ENGINE. ALSO, A/C DOESN'T WORK ANYMORE. TECH SAYS COMPRESSOR HAS FAILED. PLEASE REMEDY. LAST AMERICAN CAR I BUY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986129May 17, 2017
ENGINE
MY CAR STALLED WHILE DRIVING HOME FROM WORK ON THE FREEWAY, ALMOST CAUSING ME TO GET HIT BY THE CAR BEHIND ME. THE CAR HAD BEEN RUNNING FINE, THERE WERE NO INDICATOR/WARNING LIGHTS FLASHING ON MY DASH PRIOR TO THIS. I AND IT TOWED TO A MECHANIC CLOSE BY AND HE TOLD ME IT LOOKS LIKE THE TIMING CHAIN HAD BROKE. I BOUGHT THIS AS A CERTIFIED CAR AND HAVE ALWAYS HAD THE OIL CHANGED AS SOON AS THE VEHICLE INFORMATION LAMP INDICATED IT WAS DUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971348May 3, 2017
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO FAULTY DIRECT IGNITION HIGH PRESSURE FUEL PUMP. *LD THE CONSUMER STATED HE WAS ADVISED THAT HIS VEHICLE HAD THE SAME IGNITION HIGH PRESSURE FUEL PUMP THAT RESULTED IN A RECALL FOR GMC VEHICLES. THE CONSUMER BELIEVED HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. UPDATED 05/03/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979641April 20, 2017
ELECTRICAL SYSTEM, ENGINE
REPLACED ENGINE A 2.4L LAF AND TRANSMISSION A 6T-50 WITH BAD TRANS @ 149K MILES ON 2011 BUICK REGAL. REPLACEMENT IS 2011 2.4L LAF ENGINE AND 6T-50 TRANS W/ 17K MILES. CAR NOW HAS P0089 AND P228D CODES AND WHINE FROM HIGH PRESSURE FUEL PUMP AS DESCRIBED IN #PIP5203A. TURNS OUT ORIGINAL ENGINE IS A 2010 ENGINE WITH ALL THE CAM CHAIN ISSUES SEEN IN OTHER NHTSA COMPLAINTS. TO ADD INSULT TO INJURY MY DEALER TELLS ME ECM CAN NOT BE REPROGRAMMED TO 2011 BECAUSE PROGRAMMING IS DRIVEN BY THE VIN# ONLY. MY ONLY CHOICE IS TO BUY THE PARTS FROM GM (ABOUT $1000) TO TURN MY ENGINE BACK INTO A 2010 ENGINE OR PAY A DEALER SEVERAL THOUSAND DOLLARS TO DO THE WORK. I`M IN A POSITION OF PAYING SEVERAL THOUSAND DOLLARS MORE FOR THE CAR THEN IT IS WORTH. THIS WAS TO BE MY RETIREMENT GIFT TO MYSELF, GUESS I WILL BE DRIVING MY 1997 PONTIAC GRAND AM UNTIL I DROP DEAD. THANKS GM, MY BRAND LOYALTY SURE PAYS OFF. MY ADVICE TO FUTURE CAR BUYERS, BUY ANOTHER BRAND!! P.S. I HOPE THIS CONSTITUTES SOME EMISSION VIOLATION AND THE EPA HITS GM WITH A MULTI MILLION DOLLAR FINE. P.S.S. IT DIES ON THE ROAD TO. WHERE IS MARRY B. WHEN YOU HER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967241March 20, 2017
SEATS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966428March 17, 2017
POWER TRAIN, UNKNOWN OR OTHER
MY VEHICLE ISSUE IS THAT THE EXHAUST VALVES WERE BENT DUE TO A VALVE COVER BOLT THAT RELEASED AND DAMAGED HEAD VALVES AND HEAD ON MOTOR. THIS IS A FACTORY ISSUE DUE TO THE BOLT RELEASING. I AM BEING HELD RESPONSIBLE FOR VEHICLE AND ONLY OWNED VEHICLE FOR LESS THEN 2 YEARS. FOR REPLACEMENT HEAD COST AND OR REPLACING THE MOTOR ITSELF IS A COSTLY SITUATION. MY VEHICLE WAS PARKED IN CITY LIMITS AND WHEN ATTEMPTING TO START,WOULD TRY TO TURN OVER BUT JUST KEEP SPINNING WITHOUT FULL CRANK. I SHOULDN'T BE REPLACING THE MOTOR ON VEHICLE THAT IS STILL WELL UNDER 100,000 MILES AND NO MAJOR ISSUE PRIOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959613March 8, 2017
EXTERIOR LIGHTING
POLICE STOPPED ME DUE TO MISSING PASSENGER HEADLAMP. AS I WAS REPLACING SAID HEADLIGHT, UPON CLOSER INSPECTION, I NOTICED THAT THE BULB WIRE HARNESS WERE BURNT BLACK. THE SMELL OF BURNING WAS DETECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959056March 7, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE TIMING CHAIN WAS STRETCHED, WHICH CAUSED A KNOCKING AND TICKING NOISE FROM THE ENGINE. THE CONTACT WAS INFORMED THAT THERE WAS A SERVICE BULLETIN ASSOCIATED WITH THE ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH NHTSA TO SEE IF THE VEHICLE COULD BE REPAIRED PER A TECHNICAL SERVICE BULLETIN. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958766March 6, 2017
SERVICE BRAKES
WHEN DRIVING THE VEHICLE, THE BRAKES BECOME SO HOT THAT THE ROTORS WILL GLOW RED. THIS WOULD NORMALLY BE A HUNG UP CALLIPER BUT IT SEEMS TO MOVE TO DIFFERENT SIDES OF THE CAR AND DIFFERENT WHEELS. UPON LETTING THE VEHICLE SIT FOR LONG PERIODS OF TIME, THE ROTOR WILL COOL OFF. THE ONLY PROBLEM IS THAT YOU NEVER KNOW WHEN OR WHERE THE ROTORS WILL GET THAT HOT AND THE CARS DRIVING AND BRAKING ARE ADVERSELY AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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