Buick Regal Complaints (2011)

280 consumer complaints on file.

#10889371July 28, 2016
ENGINE, STEERING, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE LOST POWER, STALLED, AND THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. ..UPDATED 08/23/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888792July 26, 2016
SERVICE BRAKES
I HAVE BEEN HAVING A PROBLEM WITH THE BRAKES STICKING ON MY 2011 BUICK REGAL FOR A COUPLE OF YEARS NOW. THE PROBLEM OCCURS WHEN THE WEATHER IS HOT, IN THE MIDDLE 80'S AND ABOVE AND MY CAR HAS BEEN SITTING CLOSED UP IN THE PARKING LOT AT WORK ALL DAY. I CAN RECREATE THE PROBLEM BY LEAVING IT OUT OF THE GARAGE IN THE SUN FOR SEVERAL HOURS. THIS IS EXTREMELY DANGEROUS AND IS GETTING WORSE. AT FIRST IT CAUSED A DRAG ON THE BRAKES AND THE PEDAL WOULD NOT RETURN FULLY TO ITS PROPER POSITION. I HAVE TO USE MY LEFT FOOT TO PULL THE PEDAL BACK UP. NOW THE PEDAL REFUSES TO COME BACK UP AT ALL WHEN I TAKE MY FOOT OFF OF IT AFTER STARTING THE CAR AND THE BRAKE WARNING LIGHT ON THE DASH HAS COME ON A COUPLE OF TIMES. I AM EXTREMELY UNCOMFORTABLE DRIVING IT LIKE THIS. I HAVE TO PULL THE PEDAL BACK UP EVERY TIME I USE THE BRAKES ON THE WAY HOME. THE BRAKES WILL RETURN TO 'NORMAL' AFTER ABOUT 15 MINUTES BY WHICH TIME I AM ALMOST HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887561July 21, 2016
ENGINE
I FIRST GOT MY CAR WITH 20K MILES ON IT. DROVE IT FOR A MONTH AND THE STABILITY CONTROL WARNING CAME ON. THE CAR STALLED AND I HAD TO RESTART IT, ONLY FOR IT TO DO IT A COUPLE MORE TIMES. VERY SCARY!!! THIS NEEDS TO BE TAKEN CARE OF, AS I BOUGHT A LEMON! TOOK IT TO THE DEALERSHIP AS IT WAS UNDER WARRANTY AND THEY SAID THEY FIXED IT. HAPPENED AGAIN A FEW MONTHS LATER! APPARENTLY THEY DIDN'T FIX IT. GM NEEDS TO IDENTIFY THE PROBLEM AND RECALL THIS, AS I SEE MORE AND MORE COMPLAINTS OF THE SAME THING! CLASS ACTION NEEDS TO BE FILED OTHERWISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885002July 15, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE GEAR LEVER WAS SHIFTED INTO THE REVERSE AND DRIVE POSITIONS, BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION WAS REBUILT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 08/30/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881677June 30, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876289June 23, 2016
SERVICE BRAKES, ENGINE
MY BRAKE PEDAL IS STICKING CAUSING MY CAR TO STALL AND MY CRUISE CONTROL NOT TO WORK, I HAVE TO MANUALLY PULL MY BREAK PEDAL BACK UP AFTER I USE MY BRAKES WHILE DRIVING. MY CAR IS ALSO JUST DYING WITH NO WARNING, WHILE DRIVING DOWN THE INTERSTATE. MY LIGHTS, AND RADIO WILL STAY ON WHEN THIS HAPPENS, BUT MY AIR CONDITIONER AND ENGINE WILL CUT OFF. IT HAS HAPPENED OVER A HANDFUL OF TIMES IN THE LAST 3 WEEKS, IT'S GOTTEN TO THE POINT THAT I AM SCARED TO DRIVE IT ANYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862361April 30, 2016
ENGINE
WHILE APPROACHING AN INTERSECTION AT APPROXIMATELY 35 MPH MY 2011 BUICK REGAL WITH LESS THAN 48,000 COMPLETELY STALLED OUT. NO WARNING AT ALL. ALL THE LIGHTS WERE ON IN THE DASH INCLUDING A STABILI TRAC. LIGHT AND A MESSAGE THAT READ ENGINE POWER REDUCED. I THEN BLARED MY HORN AND CRUISED THRU THE INTERSECTION ON A RED LIGHT THANKFUL IT JUST TURNED RED AND OPPOSING TRAFFIC HADN'T STARTED ACROSS YET. I WAS FINALLY ABLE TO STOP THE CAR THAT HAD ABSOLUTELY NO POWER STEERING AND ABS WAS TURNED OFF AND SHUT THE CAR OFF. I WAITED A FEW MINUTES UNTIL MY NERVES CALMED DOWN AND RESTARTED THE CAR ALL THE LIGHTS WERE OFF EXCEPT THE ENGINE LIGHT. DROVE THE CAR HOME AND CALLED THE DEALERSHIP, WHO THEN HAD IT TOWED TO THEM. BY THAT TIME THE COMPUTER RESTARTED ITSELF AND NO CHECK ENGINE LIGHT WAS ON, WITH THAT NO READING AS TO WHAT THE PROBLEM WAS AT THE DEALERSHIP AND I WAS LEFT BEING LOOKED AT AS IF I DIDN'T KNOW WHAT I WAS TALKING ABOUT. THIS HAPPENED APPROXIMATELY 3 MONTHS AGO AND I HAVE HAD THE SAME PROBLEM A TOTAL OF 3 TIMES SINCE THEN. WHEN IS BUICK GOING TO STEP UP TO THE PLATE AND FINALLY DO SOMETHING ABOUT THIS? ARE THEY WAITING FOR SOMEONE TO BE KILLED FIRST? I'VE READ THIS SAME PROBLEM WITH THE SAME CAR NUMEROUS TIMES ON NUMEROUS SITES...WHERE IS OUR HELP???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854820April 11, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER SIDE HEADLAMP DID NOT FUNCTION PROPERLY. THE CONTACT NOTICED THAT THE HEADLAMP BULB SOCKET WAS MELTED. IN ADDITION, THE DRIVER SIDE LOW BEAM HEADLAMP DID NOT FUNCTION AT ALL. THE DEALER DIAGNOSED THAT THE HEADLAMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840350March 7, 2016
ENGINE
CAR STALLS WHILE DRIVING ON THE HIGHWAY, TREMENDOUSLY DANGEROUS TO MY FAMILY AND OTHER DRIVERS. THIS HAPPENS WITHOUT WARNING AND NO CHECK ENGINE LIGHTS, THE CAR BECOMES COMPLETELY UNRESPONSIVE BUT ALL THE LIGHTS ARE STILL ON. THIS SCENARIO IS HAZARDOUS TO THE TRAVELING PUBLIC ON ALL ROADWAYS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838989February 29, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
I HAVE OWNED MY REGAL SINCE 2011. AS I ACCELERATE THE CAR WOULD SHUDDER AND SHAKE, THEN I WOULD GET A SERVICE STABILLI TRAC MESSAGE FOLLOWED BY A MESSAGE STATING THAT THE ENGINE POWER HAS BEEN REDUCED. AFTER I HAVE THE ISSUE IT WILL RESET ITSELF AFTER RESTARTING AND THEN WILL RUN FINE FOR A WHILE. I CALLED ON STAR ON SEVERAL OCCASIONS AND THEY TOLD ME THAT IT HAS AN ENGINE MISFIRE OR THE STABILITY TRAC NEEDS TO BE SERVICED OR THE ELECTRONIC THROTTLE BODY IS MALFUNCTIONING. I HAVE TAKEN THE CAR TO THE DEALER AND THEY TRIED TO FIX WITHOUT ANY LUCK. I THINK PART OF THE TROUBLE WITH FIXING IT IS THE FACT THAT THE COMPUTER RESETS ITSELF AND THEREFORE THEY CAN'T FIND A CODE. THE OTHER ISSUE WITH TRYING TO FIX IS THE FACT THAT THE CAR ONLY HAS THE ISSUE WHEN IT IS 35-40 DEGREES OUTSIDE AND BELOW. OTHER ISSUES I HAVE HAD, DRIVER'S SEAT HEATER NOT WORKING, OUTSIDE TRUNK RELEASE NOT WORKING, PASSENGER SIDE SEAT BELT DOES NOT CONNECT PROPERLY AND OF COURSE THE RECALLS FOR THE DRIVER'S SEAT BOLT AND EXTERIOR TURN SIGNALS. NOW FOR THE BAD NEWS FOR MYSELF IS THAT THE CAR IS OUT OF WARRANTY. GIVEN THE FACT THAT I HAVE READ MANY SIMILAR COMPLAINTS AND MOST OF THEM NOT BEING RESOLVED, I FIND IT VERY HARD TO BRING MYSELF TO TAKE IT TO THE DEALER AND HAVE THEM GUESS TO WHAT THE FIX MAY BE AT MY EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838663February 26, 2016
ENGINE
WHILE DRIVING DOWN THE ROAD YESTERDAY, AT AROUND 50 MILES PER HOUR, OUR 2011 BUICK REGAL, WITH ONLY 56,000 MILES ON IT, LOST POWER OUT OF THE BLUE AND WOULD NOT DRIVE OVER 30 MILES PER HOUR. IT APPARENTLY WAS IN REDUCED POWER MODE DUE TO A FAULTY THROTTLE BODY. THANKFULLY WE WERE NOT ON THE EXPRESSWAY, AS THIS WOULD HAVE BEEN A VERY DANGEROUS SITUATION GIVEN THE ROADS WERE VERY ICY YESTERDAY. APPARENTLY, MANY 2010 - 2012 BUICK REGALS ARE COVERED FOR THIS WITH A SPECIAL COVERAGE ADJUSTMENT SO IT IS A KNOWN PROBLEM. WE BELIEVE OUR VEHICLE SHOULD BE INCLUDED IN THIS ADJUSTMENT AS WELL. AS I MENTIONED EARLIER, THIS COULD BE A VERY DANGEROUS SITUATION AND WE BELIEVE IT NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825089February 9, 2016
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING THE CAR, IT STALLED AND CUT OFF WHILE IN THE MIDST OF MAKING A RIGHT HAND TURN. ALL POWER WAS ON TEMPORARILY BUT THE ENGINE WAS UNABLE TO TURN OVER AFTER CUTTING OUT. THE DEALERSHIP IS UNABLE TO DIAGNOSE THE ISSUE, AND APPARENTLY THE ISSUE HAS OCCURRED BEFORE TO THE PREVIOUS OWNER. THE CAR IS STILL UNDER A 5 YEAR 100,000 POWERTRAIN WARRANTY. IT APPEARS NO PROPER DIAGNOSIS HAS OCCURRED AND THIS ISSUE HAS BEEN OCCURRING ON THE CAR SINCE APPROX. 52,000 MILES CURRENT MILLAGE IS 75,900. I HAVE REFERENCED PREVIOUS TSB NHTSA ID 10037218 TO THE DEALERSHIP AND HAVE RECEIVED NO RESPONSE AS OF YET AS TO THE UNDERLYING ISSUE. I HAVE DISCOVERED OTHER OWNERS HAVING SIMILAR ISSUES ON WEBSITES SUCH AS CARCOMPLAINTS.COM AND VARIOUS BUICK REGAL FORUMS. THIS APPEARS TO ME AS A MAJOR SAFETY ISSUE AS WHEN THE CAR SHUTS OFF IT DOES NOT POWER BACK ON, AND IT CUTS SEEMINGLY RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824134February 4, 2016
EXTERIOR LIGHTING
PASSENGERS SIDE HEAD LIGHT AND WIRE CONNECTED TO IT MELTED THERE WAS SMOKE IN THE HEADLIGHT HOUSING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821339January 20, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
53000 MILES. WHEN CAR IS IN MOTION. CAR GOES TO LOW POWER MORE AND CHECK STABILI-TRACK MESSAGE COMES ON. CAR SHAKES BAD AT IDLE, IDLES TOO HIGH,(ALMOST TO A POINT WHERE BRAKES WON'T HOLD AT A STOP). SHUT DOWN AND RESTART CAR GOES BACK TO NORMAL CONDITIONS FOR SHORT PUERILE OF TIME. CHECK ENGINE LIGHT COMES ON AND CODE FOR THROTTLE BODY MALFUNCTION IS DETECTED. CALLED BUICK SERVICE NUMBER AND WAS TOLD IT WOULD BE UNDER WARRANTY. MADE APPOINTMENT WITH DEALERSHIP CHECKED CODE AND DETERMINED SAME CODE ISSUE AND IT WAS NOT COVERED UNDER WARRANTY. DID. NOT HAVE THEM FIX IT YET. COST IS EXCESSIVE AND WAS TOLD UNDER WARRANTY BY MANUFACTURER. WAITING ON CUSTOMER SERVICE CALL BACK. CAR IS UNSAFE TO DRIVE. HAVE SEEN MANY SIMILAR COMPLAINTS BUT HAVE SEEN NOTHING DONE BY BUICK OR NTSB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820126January 14, 2016
UNKNOWN OR OTHER
THERE WAS A RECALL OF THE KEY AND "FOB" FOR 2010-2014 CHEVY CAMAROS BECAUSE THE KEY COULD BE BUMPED BY SOMEONE'S KNEE OR SOME SIMILAR ISSUE. THE KEY OF MY 2011 BUICK REGAL BROKE, AND I BELIEVE IT HAS THE SAME CONSTRUCTION AS THE CAMARO. BY BROKE I MEAN THAT THE METAL PART THE FLIPS THE KEY IN AND OUT THE FOB (WHEN YOU PRESS A BUTTON) ACTUALLY BROKE, LUCKILY WHILE MY WIFE WAS TURNING OFF THE IGNITION. I THEREFORE SUSPECT THAT SINCE THE CAMARO AND BUICK ARE BUILT BY GM AND PROBABLY SHARE THE SAME KEY/FOB DESIGN, I'M EXPERIENCING THE SAME PROBLEM AS THE DRIVERS OF THE RECALLED CAMAROS, AND THE KEY/FOB OF THE 2011 BUICK REGALS SHOULD ALSO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789208November 9, 2015
PARKING BRAKE
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE PARKING BRAKE INDEPENDENTLY ENGAGED, WHICH RESULTED IN THE VEHICLE STOPPING OR SLOWING DOWN WHILE DRIVING AT ANY SPEED. THE PARKING BRAKE LIGHT ILLUMINATED. THE FAILURE OCCURRED TEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787038October 29, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DRIVER SIDE LIGHT BULB & CONNECTOR MELTED. BULB CAN NOT BE REPLACED BECAUSE HOUSING IS DAMAGED. CONTACTED THE DEALER AND I WAS TOLD THIS IS NOT COVERED BY ANY RECALLS. I WOULD BE RESPONSIBLE FOR ANY PARTS. THIS IS DEFINITELY A FACTORY DEFECT AND CAR IS NOT SAFE TO DRIVE. THE ONLY WAY TO FIX THIS PER THE DEALER IS TO REPLACE COMPLETE HEADLAMP ASSEMBLY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10785040October 21, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD NOISE IN THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE BRAKE PAD WAS COMPLETELY ERODED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765195September 18, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER SIDE TAIL LIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 12V484000 (EXTERIOR LIGHTING), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE REAR DRIVER SIDE TURNING SIGNAL FAILED SOON AFTER THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR TAIL LIGHT BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 50,419.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764224September 16, 2015
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE CHECK/SERVICE ENGINE LIGHT COMES ON. AFTER A FEW DAYS IT GOES AWAY. I HAVE HAD THE CODES READ AND THE ISSUE CANNOT BE DETERMINED. SOMETIMES THE ACCELERATION FROM STOP DOES NOT RESPOND TIMELY. IT MAKES IT DIFFICULT WHEN MERGING ON FREEWAYS. I WAS ALMOST INVOLVED IN A CAR ACCIDENT WHEN THE FIRST INCIDENT OCCURRED DUE TO SLOW RESPONSE OF ACCELERATION. MAF HAS BEEN CLEAN. THE A NEW MAF WAS INSTALLED. NOTHING HAS CHANGED. ALSO I AM NOT SURE IF THIS IS RELATED BUT I CANNOT RUN MY AIR CONDITIONER UNTIL THE CAR HAS BEEN RUNNING FOR A FEW MILES. IF I DO THE COMPRESSOR WILL MAKE AN AWFUL NOISE. AN ODOR HAS STARTED TO COME FROM THE VENTS WHEN THE AIR IS NOT RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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