Buick Park Avenue Complaints (1998)

246 consumer complaints on file.

#10003165January 22, 2003
ENGINE AND ENGINE COOLING:ENGINE
TURNED ON IGNIION KEY OF 1998 BUICK PARK AVENUE TO START AND HEARD LOUD BANG AND THEN NOTICED GREY SMOKE AT REAR OF HOOD AREA. TURNED OFF KEY, GOT OUT AND CLOSED DOOR, PROCEEDED TO HOUSE TO CALL 911 AND GOT KITCHEN FIRE EXTINGUISHER. I WENT BACK TO BURNING CAR, OPENED HOOD, OBSERVED FIRE AT SIDE OF ENGINE NEXT TO FIREWALL. I USED FIRE EXTINGUISHER TO GET MOST OF FIRE OUT. THERE WAS SOME FIRE UNDER ENGINE ON GROUND WHICH THE EXTINGUISHER DID NOT GET OUT. THE EXTINGUISHER WAS NOW EMPTY SO I WENT BACK TO HOUSE AND GOT BAKING SODA FROM KITCHEN AND THREW IT UNDER ENGINE TO EXTENGUISH THE FIRE UNDER THE ENGINE. FIRE DEPARTMENT CAME BUT I HAD FIRE OUT BY THEN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10002445January 9, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE RIGHT REAR PASSENGER DOOR FAILS TO UNLOCK BY USING ELECTRONIC LOCKING BUTTON OR MANUALLY PULLING ON THE DOOR LOCK. THE CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. PLEASE DESCRIBE DETAILS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000670January 1, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE STALLS AND WATER IN CYLINDERS. WATER IN CYLINDERS WAS CORRECTED WITH A NEW PLETIUM. THE ENGINE STALL PROBLEM WAS A KNOWN PROBLEM WHEN THE VEHICLE WAS PURCHASED. I WAS ASSURED THAT THE PROBLEM WOULD BE CORRECTED. TO DATE IT HAS NOT BEEN CORRECTED.I GAVE UP ON WILKENS BUICK (ON THE 2ND RETURN OF VEHICLE) WHEN THEY TOLD ME THAT I WOULD NOT BE GIVEN A RENTAL BUT WOULD HAVE TO PAY FOR IT MYSELF. AGIAN THIS WAS A KNOWN PROBLEM TO THEM, THEY ARE THE ONE'S THAT MADE ME AWARE OF IT. CAR STALLS EVEYTIME THAT YOU ARE COMING TO A STOP AND ON OCCASION GOING DOWN A HILL AND JUST LETTING UP ON GAS PEDAL. THIS IS A VERY HEAVY VEHICLE AND AT THIS POINT EXTREMELY DANGEROUS TO BE ON THE HIGHWAY, DUE TO INABILITY TO PROPERLY CONTROL THE STEERING WHEN THE ENGINE DIES.I CURRENTLY HAVE HAD THE VEHICLE AT 3 DIFFERENT REPAIR FACILITIES SINCE 12/13/2002, AND AGAIN TO DATE THE PROBLEM STILL PRESIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024217December 11, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN CONSUMER TURNED THE KEYS IN THE IGNITION, THERE WAS A POPPING NOISE, THEN VEHICLE CAUGHT ON FIRE. PLEASE PROVIDE MORE DETAILS. MR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#770688December 10, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
INTAKE MANIFOLD DEVELOPED A CRACK OR HOLE. COOLANT LEAKED INTO CYLINDERS AND OIL CAUSING ENGINE NOT TO RUN. REPAIR COST $966.23. FUEL REGULATOR FAILED CAUSING ENGINE TO BACK FIRE AND BLOW VACCUM HOSES OFF OF ENGINE. REPLACEMENT OF SAME COST $114.94. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770627December 9, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE FIRST INCIDENT OF THIS PROBLEM OCCURRED IN 2001 AT 48,000 MILES. TO CORRECT THE COOLANT LOSS THE UPPER INTAKE MANIFOLD HAD TO BE REPLACED AT A COST OF APPROX. $500.00. THE SECOND OCCURANCE WAS AT 103,000 MILES, THIS TIME GM HAD ISSUED A TECHNICAL BULLETIN NO. 01-06-01-007A DESCRIBING THE PROBLEM AND INDICATING THAT NOW BOTH THE UPPER AND LOWER INTAKE MANIFOLDS NEED TOBE REPLACED TO CORRECT THE PROBLEM, COST $750.00. IT IS MY FEELING THAT SINCE GM KNOWS THE PROBLEM IS ONE OF FAULTY MATERIAL THEY SHOULD COVER AT LEAST THE COST OF THE PARTS, WHICH THEY HAVE FAILED TO DO. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023663December 4, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THE MOTOR "LOCKED UP" WHILE DRIVING AT HIGHWAY SPEEDS. MECHANIC DIAGNOSED THAT ANTIFREEZE IS LEAKING INTO ENGINE CYLINDERS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023243November 25, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
CONSUMER STATED THAT AFTER THE VEHICLE WAS PARK THE VEHICLE BATTERY FELL FROM ITS POST. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8021979October 31, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE SLOWING DOWN VEHICLE TO PULL INTO A GAS STATION, CONSUMER STATES THERE WAS A BIG EXPLOSION UNDER HOOD, POPPED HOOD AND SAW FLAMES, WENT FOR HELP. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768965October 27, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CAR WAS PARKED FOR 6 DAYS. WEATHER WAS SLIGHT DRIZZLE, WITH TEMPERATURE ABOUT 50 DEGREES. AT APPROXIMATELY 8:30 PM ON 10/25/2002, I PLACED THE KEY IN THE IGNITION AND TURNED IT. I HEARD A LOT POP FROM THE ENGINE. THE POP WAS SO LOUD THAT NEIGHBORS APPROXIMATELY 100 FEET DOWN THE STREET CAME OUT OF THEIR CLOSED HOUSES TO DISCOVER WHAT HAPPENED. SMOKE BEGIN TO POUR FROM THE ENGINE COMPARTMENT AND THEN FLAMES APPEARED. FIRE DEPARTMENT CAME TO EXTINGUISHED THE FLAMES. CAR WILL PROBABLY BE TOTALLED. DT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8021073October 17, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
CONSUMER STATES THAT THE INTAKE MANIFOLD IS MADE OFF PLASTIC, AND OVER A PERIOD OF TIME THE PLASTIC MELTS AND MAKES A HOLE, AND SUCKS THE COOLANT INTO THE ENGINE, WHICH FLOODS THE ENGINE. AND CAUSE THE VEHICLE STALLS OUT. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8019869September 30, 2002
SUSPENSION
CONSUMER STATES OF HAVING A STRONG VIBRATION STEERING WHEEL AND ABOVE 50 MPH.DEALER WAS NOT NOTIFIED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766722September 4, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
ENGINE COOLANT DEX COOL LEAKED INTO ENGINE THROUGH DEFECT IN UPPER MANIFOLD, DESTROYING ENTIRE ENGINE, REQUIRING COMPLETE NEW ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8017824September 3, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HAS STALLED 9 TIMES WITHIN LAST TWO MONTHS. CAR CHECKED BY FIRST DEALER WHO COULD NOT DETERMINE PROBLEM ORIGIN. CONSUMER HAD VEHICLE CHECKED BY 2ND DEALER WHO REPLACED COMPUTER AND ELECTRONIC CONTROL MODULE. VEHICLE CONTINUED TO STALL INTERMITTENTLY. CONSUMER VERY CONCERNED ABOUT SAFETY OF VEHICLE ON ROAD WITH STALLING PROBLEMS. *AK CONSUMER STATED THAT HE HAD THE VEHICLE TOWED TO MACK BROWN (BUICK DEALER), BUT THEY COULDN'T FIND ANYTING WRONG. THE VEHICLE HAD STOPPED SEVERAL TIMES. THE CONSUMER HAD DRIVEN 150 MILES AND IT STOPPED AGAIN, AND AT 200 MILES THE VEHICLE WAS TAKEN BACK TO TOM BROOKS (DEALER). THE PROBLEM STILL MAY NOT BE SOLVED. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567298August 30, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
CONSUMER STATES IN COLD WEATHER, WHEN TURING THE STEERING WHEEL THERE IS A CHATTERING NOISE AND THE WHEEL SKAKES, THE PRESSURE HOSE WAS REPLACED, HOWEVER THE PROBLEM WAS NOT RESOLVED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766460August 30, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
UPON START-UP ATTEMPT - LOUD CLICKING NOISES, ALL INSTRUMENT GAUGES PEG , DIC RESETS ALL COUNTERS TO ZERO, DIC DISPLAYS "DRIVER UNKNOWN" WARNING - CAR STARTS. THIS CAN NOT BE A GOOD THING!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766403August 29, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ELECTRICAL SYSTEM:IGNITION
ENGINE WOULD NOT START. CAR HAD TO BE TOWED TO DEALERSHIP FOR REPAIR. R&R UPPER INTAKE, CLEAN WATER OF OF INTAKE, REPLACE PLUGS, MANIFOLD, COOLANT. OWNER NOTICED A DECREASE IN POWER WHILE DRIVING ON INTERSTATE HIGHWAY AT 70MPH. EXITED INTERSTATE AND DROVE HOME (APROX. 1/4 MILE OR LESS). VEHICLE PARKED IN OWNER'S GARAGE. OWNER TRIED TO RESTART CAR AND ENGINE WOULD NOT TURN OVER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016395August 15, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE REVERSING POWER STEERING UNIT SHEDDED BOLTS, AND THE BOLTS FELL OFF, RESULTING IN LOSS OF STEERING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#765475August 10, 2002
STEERING:RACK AND PINION:RACK
WHILE DRIVING ON I-95 AT 65 MPH STEERING RACK BROKE AND I WAS UNABLE TO CONTROL THE STEERIG OF THE CAR UNLESS I SLOWED DOWN AND CONTINUED TO CORRECT THE RANDOM DIRECTION CAR WAS TAKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567033August 8, 2002
VEHICLE SPEED CONTROL, AIR BAGS:FRONTAL
WITH BRAKES APPLIED, VEHICLE LUNGED FORWARD AT A HIGH RATE OF SPEED, JUMPED THE CURB, INJURING THREE PEOPLE WHO WERE SITTING IN A RESTAURANT BOOTH. THE BRAKES WERE APPLIED THE ENTIRE TIME. THE VEHICLE FINALLY STOPPED, AND VEHICLE DIED OUT AND THE AIR BAGS DID NOT DEPLOY. *TT
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0

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