Buick LeSabre Complaints (2002)

310 consumer complaints on file.

#10253309December 30, 2008
VISIBILITY
DRIVERS SIDE BACK WINDOW, FELL DOWN. TO GET REPAIRED WOULD BE $458. SO WINDOW WAS BLOCKED UP WITH 4 PIECES OF WOOD BY THE DEALERSHIP. THIS IS A COUPLE IN THEIR LATE 70'S & 80. IN THE WINTERTIME. ALOT OF COMPLAINTS ON LINE OF THIS SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251747December 14, 2008
VISIBILITY
I ALSO HAVE EXPERIENCED WINDOW REGULATOR FAILURE, PASSENGER FRONT SIDE WENT DOWN AND THAT?S WHERE IT STAYED. A SEARCH ON THE INTERNET HAS PROVEN OUT THAT THIS IS A MAJOR PROBLEM ON BUICKS OF THIS ERA AS WELL AS OTHER MODELS USING THE REGULATOR MECHANISMS FROM THE SUPPLIER TO GM. MY BILL ENDED UP OVER 500 DOLLARS FOR REPAIR AT A GM DEALERSHIP. THIS IS A MAJOR PROBLEM, VERIFIED BY ONE OF THEIR MECHANICS. I CALLED GM CUSTOMER SATISFACTION DEPARTMENT AND SPOKE WITH A GENTLEMAN WHO ALSO VERIFIED IT IS A MAJOR PROBLEM, BUT GM WILL NOT STAND BEHIND THEM AFTER EXPIRATION OF THE WARRANTY. I LOVE THIS CAR BUT AM SERIOUSLY CONSIDERING TRADING AS I AM FEARFUL OF WHAT THE FUTURE HOLDS WITH THE OTHER WINDOWS AFTER RESEARCHING THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250218November 30, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THREE OF MY WINDOWS ON MY 2002 BUICK LASABRE LIMITED HAVE ALL FAILED. THE WINDOW HAS DETACHED FROM THE MOTOR, IT SEEMS. APPARENTLY THIS IS A COMMON PROBLEM WITH THESE CARS, YET NO RECALL TO FIX IT IS OFFERED. I CANNOT OPEN THESE WINDOWS BECAUSE I WOULD BE DRIVING AROUND WITHOUT BEING ABLE TO GET THEM BACK UP. THE COST TO FIX THIS IS ABOUT $200 - $400. NOT ONLY SHOULD I NOT HAVE TO PAY TO FIX AN OBVIOUS PROBLEM, BUT I DO NOT HAVE THE MONEY TO DO SO. I AM AMAZED THAT THERE IS NO RECALL FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249408November 20, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN MAR, 2008 THE RIGHT FRONT POWER WINDOW REGULATOR FAILED AND THE WINDOW WAS STUCK IN THE OPEN POSITION AT 47,827 MILES; I HAD THE REGULATOR REPLACED AT A COST TO ME OF $373.00; THEN IN OCTOBER, 2008 THE RIGHT REAR WINDOW FAILED AND WAS STUCK IN THE OPEN POSITION, AT 53,612 MILES. DUE TO THE COST OF THE REGULATOR I HAD IT SKETCHED IN THE CLOSED POSITION WHICH COST ME $78.53; THEN IN NOV.2008 THE LEFT REAR WINDOW STUCK IN THE OPEN POSITION AT 54,054 MILES. I ALSO HAD IT SCOTCHED SHUT AT A COST TO ME OF $75.25. I AM FILING A COMPLAINT WITH GENERAL MOTORS, BUICK DIVISION TODAY. THIS IS AN OBVIOUS DEFECT AND SHOULD BE REPAIRED AND CORRECTED BY GENERAL MOTORS/ BUICK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249174November 18, 2008
VISIBILITY
ELECTRIC WINDOW MECHANISM HAS FAILED ON BOTH REAR WINDOWS. FAILURE OCCURED WHILE LOWERING THE WINDOW WITH THE UP/DOWN SWITCH LOCATED ON THE DOOR. BOTH WINDOWS FAILED WHEN THEY WERE APROXIATELY 3/4 OF THE WAY DOWN. THE WINDOWS WERE EACH OPERATED ONLY A COUPLE OF TIMES BEFORE FAILURE. THE RIGHT REAR WAS THE FIRST TO FAIL. WAS REPAIRED AT OFFICIAL BUICK DEALERSHIP BY REPLACING ENTIRE MECHANISM AT A COST OF $666.00. LEFT REAR FAILED NEXT, AND HAS NOT YET BEEN REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247870November 6, 2008
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONSUMER NOTICED THE DASHBOARD WAS COMING APART. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT EXCESSIVE DIRECT SUNLIGHT CAUSED THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 71,000. UPDATED 12-02-08 *BF UPDATED 12/002/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246066October 20, 2008
VISIBILITY
I BOUGHT A 2002 BUICK LESABRE LIMITED EARLY IN 2007, BY SUMMERTIME THE PASSENGER WINDOW, AND BOTH REAR WINDOWS FELL WITHOUT BEING USED, I BOUGHT A REPLACEMENT WINDOW MOTOR AND NOW THEY ARE WORKING OK, THE FRONT DRIVER SIDE WINDOW HAS DIFFICULTY GOING UP AND DOWN, I REPLACED THE WINDOW MOTOR AND IT IS STILL HAVING DIFFICULTY, THOUGH THIS TIME IT IS DUE TO THE WINDOW TRACK BEING DRY. THIS WINDOW PROBLEM SHOULD BE RECALLED, MANY OTHER LESABRE OWNERS EXPERIENCE THE SAME PROBLEM. ALL 4 WINDOW MOTORS HAVE BEEN REPLACED IN 2008 AND FOR OVER A YEAR I WAS DRIVING A CAR WITH NO WORKING WINDOWS, THIS MAY NOT APPEAR LIKE A PROBLEM THAT WOULD LEAD TO DEATH OR INJURY, BUT WHAT WOULD HAPPEN IF SOMEHOW THERE IS A FIRE IN THE CAR AND YOU NEED TO PULL DOWN YOUR WINDOWS, OR DURING THE WINTER YOUR WINDOW GETS FOGGY AND YOU NEED TO PULL IT DOWN TO BE ABLE TO SEE, WHILE I UNDERSTAND THAT YOU CAN WARM UP THE CAR BEFORE DRIVING, A WINDOW CAN GET FOGGY VERY QUICKLY WHEN THE TEMPERATURE IS BELOW 40 DEGREES AND PULLING DOWN A WINDOW TO BE ABLE TO SEE TO MAKE A TURN SAFELY COULD BE A LIFE SAVING EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245766October 17, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
GENERAL MOTORS 2002 BUICK LESABRE WINDOW MOTORS. I HAVE HAD THE CAR 5 YEARS AND I HAVE REPLACED 2 WINDOW MOTORS. TWO WERE COVERED BY WARRANTY. TWO I WAS FORCED TO REPLACE AND NOW THE LAST WINDOW THAT HAS NOT BEEN REPLACED HAS FAILED. THERE IS AN OBVIOUS PROBLEM IN THE DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244719October 8, 2008
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT NOTICED THAT THE DASHBOARD WAS DETACHING FROM THE PANEL. THERE WAS NO WARNING PRIOR TO THIS FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE DEFECT WAS CAUSED BY THE HEAT FROM DIRECT SUNLIGHT. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244671October 7, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE MOTOR IN THE WINDOW WAS FAILING. AS A RESULT, THE WINDOWS DO NOT ROLL UP OR DOWN OCCASIONALLY. THE FAILURE HAS BEEN OCCURRING FOR A YEAR AND A HALF. THE VEHICLE HAS NEVER BEEN TAKEN IN FOR SERVICE. THE CONTACT STATED THAT THIS WAS A SAFETY ISSUE BECAUSE IT COULD LEAD TO THEFT OR HER CHILDREN COULD CRAWL OUT OF THE WINDOW. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242291September 15, 2008
STRUCTURE
THE DASH OF OUR 2002 LASABRE BETWEEN THE STEERING WHEEL AND THE WINDSHIELD HAS PULLED APART AND IS BECOMING AN OBSTRUCTION TO OUR VIEW. THE SEPARATION IS ABOUT AN INCH AND IS BEGINNING TO LIFT UP. ALSO THE DRIVERS SIDE DASH WHERE THE AIR BAG IS LOCATED IS STARTING TO BULGE FROM THE DASH AND COULD BE PRESENTING A SAFETY HAZARD IF IT CONTINUES TO EXTEND OUT FARTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238327August 14, 2008
STRUCTURE:FRAME AND MEMBERS
THE DASHBOARD COVER SEPARATED FROM THE DASHBOARD ON MY 2002 BUICK LESABRE LIMITED. EVENTUALLY, THE COVER WILL SEPARATE ENOUGH TO BLOCK THE DRIVER'S VIEW FROM THE DRIVER'S SEAT. THIS HAS THE POTENTIAL TO RESULT IN A SERIOUS AUTOMOBILE CRASH THAT COULD RESULT IN DEATH OR INJURY TO THE DRIVER AND PASSENGERS AND THE DRIVER AND PASSENGERS IN THE VEHICLE THAT IS STRUCK IN AN INCIDENT. A SAFETY RECALL IS NEEDED SO THAT BUICK WILL RECALL MODELS THAT ARE EFFECTED AND THUS AVOID A SERIOUS CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237606August 10, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN WE FIRST BOUGHT MY BUICK BACK IN 2002 WE HAVE HAD TRANNY PROBLEMS WITH NOISES AND HESITATION. WE TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE VALVEBODY. THAT DIDN'T HELP THE NOISE BUT IT HELPED THE HESITATION. THE NOISE IS A WHINING NOISE IN FIRST AND SECOND GEAR BUT WHEN YOU GET IN THIRD IT GOES AWAY. THAT IS DUE TO A BAD SUN GEAR. WHICH ULTIMATELY LED TO THE DESTRUCTION OF MY TRANSMISSION. WE TRIED TO GET THE DEALERSHIP TO HELP US BUT THEY JUST SAID IT WAS DUE TO NORMAL WEAR AND TEAR (TYPICAL DEALER DOESN'T WANT TO TAKE RESPONSIBILITY). AFTER $3200 AND 4 DAYS WE HAD A NEW TRANNY. I DROVE IT FOR 3 DAYS AND THE WHINING NOISE CAME BACK. I AM GOING TO TAKE IT BACK AND TELL THE TO FIX IT BECAUSE I DON'T FEEL LIKE PAYING $3200 FOR ANOTHER TRANNY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237467August 8, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT TOOK HER VEHICLE TO A CAR WASH AND WAS INFORMED THAT IT COULD NOT BE WASHED BECAUSE THE TWO REAR WINDOWS HAD DROPPED DOWN INTO THE DOOR AND WOULD NOT ROLL BACK UP. THE DEALER STATED THAT THE REGULATOR CABLE GUIDES WERE CRACKED AND TWISTED. THE CABLES WERE REPLACED AT THE COST OF $250 AND THE DEALER WAS REIMBURSED BY GM. ON AUGUST 6, 2008, THE FAILURE RECURRED WITH THE FRONT DRIVER'S SIDE WINDOW. THE DIAGNOSIS WAS A FAILED REGULATOR AND IT WAS REPAIRED AT THE COST OF $674.04. THE CURRENT MILEAGE WAS 27,283 AND FAILURE MILEAGE WAS 20,135.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237410August 7, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2002 BUICK LE SABRE WINDOW REGULATOR BROKE AND REPLACED BOTH REAR WINDOWS AND DRIVERS SIDE WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235656July 24, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE INSTRUMENT CONTROL PANEL HAS SEPARATED INTO TWO PARTS. THE FAILURE ORIGINALLY BEGAN NEAR THE DRIVER'S SIDE AND CURRENTLY EXTENDS 20 INCHES TO THE PASSENGER SIDE OF THE PANEL. THE DEALER STATED THAT THE FAILURE COULD BE REPAIRED, BUT THEY COULD NOT IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE AND THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT HAS PICTURES OF THE FAILED COMPONENT. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE WAS 71,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235663July 24, 2008
VISIBILITY
I HAVE 2002 BUCK LASABRE, CUSTOM; ONLY 22,000 MILES. ONLY I USE THE CAR , IT LOOKS LIKE NEW. ASKING DIRECTION, I OPENED RIGHT FRONT WINDOW. BUT I WAS UNABLE TO CLOSE IT. I OPEN FRONT WINDOWS ONLY IN RARE CASES - TO ASK SOMETHING; MAYBE 10-15 TIMES SINCE 2002. DURING THE NIGHT THE CAR REMAINED OPEN AND SOMEONE TOOK SPORTIVE SHOES AND ABOUT $12 THAT I FORGOT TO TAKE HOME. NEXT DAY I CAME TO BUICK AUTO SHOP (THE DEALERSHIP WHERE I BOUGHT THE CAR IN 2002) AND I WAS TOLD THAT THIS WAS WINDOW REGULATOR AND IT WOULD COST $760. I AM A RETIREE AND CAN'T PAY SUCH AMOUNT. I OPEN A PART OF THE DOOR AND FOUND OUT THAT THE REASON WAS A DEFECTED CAM. I NEEDED 3 SMALL PARTS ( AN UPPER FRONT CAM, WHEEL (BOTH FROM PLASTIC) AND A GUIDE (FROM METAL) THAT FIX THE CAM AND WHEEL TO THE FRAME. ALL THESE PARTS SHOULD COST ONLY SEVERAL DOLLARS BUT NOBODY GAVE ME THEIR NUMBERS. I WAS TOLD THAT IT IS IMPOSSIBLE TO ORDER THEM. ON THE INTERNET I FOUND MANY SIMILAR COMPLAINTS. AS IF THE COMPANY DELIBERATELY PUT DEFECTED PARTS THAT CAN BE EASILY CHANGED BUT ONLY BY GM EMPLOYEES ( A CUSTOMER LEAVES UNNECESSARY DEFECTED UNIT) AND SOLD AGAIN AS NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235540July 23, 2008
VISIBILITY:GLASS, SIDE/REAR
WHILE DRIVING WINDOW PASSENGER SIDE FELL DOWN AND COULD NOT BE BROUGHT UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232414June 26, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BROKEN REAR DRIVER WINDOW REGULATOR ON 2002 LESABRE BUICK. 72,000 MILES. LOWERING WINDOWS AND WINDOW STOPPED WORKING IN DOWN POSITION. $400 TO FIX AND 3-5 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231971June 22, 2008
WHEELS
2002 BUICK LASABRE LIMITED HAS ALUMINUM ALLOY WHEELS THAT ARE SERIOUSLY CORRODING AT THE SEALING RIM CAUSING A SERIOUS LOSS OF TIRE AIR PRESSURE. WE HAD TO PAY OUR BUICK DEALER TO CLEAN AND EPOXY COAT THE WHEELS TO STOP THE LEAKING. IT FAILED TO RESOLVE THE PROBLEM. WE HAVE TO CHECK THE TIRE AIR PRESSURE EVERY DAY OR 150 MILES OR THE TIRES CAN BECOME SO DEFLATED THAT THEY ARE UNSAFE. THIS ISSUE IS JUST AS SERIOUS AS THE FORD EXPLORER/FIRESTONE TIRE ISSUE AND NO ONE AT BUICK OR GM WILL ADMIT THEY HAVE A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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