Buick LeSabre Complaints (2002)
310 consumer complaints on file.
- #10303267January 29, 2010VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD TO PLACE 3 WINDOW REGULATORS IN THE PAST YEAR. I HAVE BEEN TOLD THAT SOME PLASTIC PIECE ON THE REGULATOR IS FAILING. I'VE RESEARCHED AND SEEN THAT MANY OTHERS HAVE HAD THE SAME PROBLEMS. ALSO I'VE BEEN TOLD BY THE PREVIOUS OWNER THAT THEY HAD THE SAME PROBLEMS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10299409January 8, 2010VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE
LTR ADDRESSED TO THE POTUS RE DEFECTIVE PARTS ON HIS 2002 BUICK LESABRE CUSTOM, INQUIRING WHAT CAN THE GOVERNMENT DO THROUGH GM TO PROPERLY COMPENSATE HIM; FOR THE ADMINISTRATORS SIGNATURE. *KB ALL FOUR OF THE WINDOW REGULATORS HAD TO BE REPLACED, THE SEALANT HOLDING THE COVER TO THE DASHBOARD CAME APART, WHICH CAUSED A LARGE GAP NEAR THE BASE OF THE WINDSHIELD ON THE DRIVERS SIDE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10297497December 30, 2009VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. SHE NOTICED THAT BOTH REAR WINDOWS HAD FALLEN INSIDE OF THE DOOR. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR INSPECTION. THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER-SIDE WINDOW. THE CURRENT AND FAILURE MILEAGES WERE 42000. UPDATED 1/28/10 *CN THE FUEL PRESSURE REGULATOR WAS LEAKING. THE MANIFOLD WAS CRACKED AND HAD TO BE REPLACED AS WELL AS THE CRANKSHAFT SENSOR. UPDATED 02/03/10.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10295629December 14, 2009VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY
REGARDING MY 2002 BUICK LA SABRE, LIMITED EDITION I AM IN OTTAWA CANADA - THE WINDOW REGULATORS ON THIS CAR ARE ALL FAULTY AND I HAVE HEARD THIS SAME COMPLAINT FROM COUNTLESS OTHER OWNERS OF THIS MODEL. I BOUGHT THIS CAR AUGUST 2002 IN GOOD FAITH AND DID NOT EXPECT THIS KIND OF TROUBLE. WHEN I FIRST BOUGHT THIS CAR THE FRONT AND BACK WINDOWS STARTED HAVING ISSUES IN PUTTING THE WINDOWS BACK UP AFTER BEING OPENED. AFTER MANY INVESTIGATIONS IN OLEANS , CANADA THE DEALER CAME TO THE CONCLUSION THAT IT WAS THE WINDOW REGULATORS AND IT WOULD COST ME $400 TO REPLACE JUST ONE WINDOW REGULATOR ALONE THIS COMPLAINT HAS BEEN GOING ON EVER SINCE I BOUGHT THIS CAR AND IT IS WELL KNOW IN THE CAR INDUSTRY THAT THIS PARTICULAR 2002 BUICK LA SABRE, LTD EDITION HAS HAD A LOT OF PROBLEMS MAINLY IN THIS AREA (REGULATORS) BUT GM IS AVOIDING ANY RECALLS ON THIS AND TO ME THIS IS TOTALLY IRRESPONSIBLE ON GM'S PART NOT TO DO A RECALL ON THESE REGULATORS, IT IS ACTUALLY A COMPLETE AVOIDANCE OF THERE RESPONSIBLE, THEY HAVE JUST BEEN TOTALLY DERELICT IN THEIR DUTY AS A MANUFACTURER AND JUST LETTING THE CUSTOMER TAKE THE FULL FINANCIAL BRUNT OF GMS INEPTNESS TO SUPPLY QUALITY PARTS IN THEIR WINDOW MECHANISMS,,,,,,,,,,, NAMELY THE CHEAP REGULATORS! WILL ANYONE DO ANYTHING ABOUT THIS IRRESPONSIBLE AND TROUBLESOME SAFETY ISSUE??????????????????? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10295259December 10, 2009VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I LOWERED THE WINDOWS AND WHEN I WENT TO RAISE THE REAR-PASSENGER THERE WAS A "CRACK" NOISE AND IT WOULD NOT GO BACK UP. THE PLASTIC PART, AT THE TOP OF THE WINDOW REGULATOR, HAD BROKEN - CAUSING THE WIRE, WHICH RUNS THROUGH THE REGULATOR, MOVING THE WINDOW UP AND DOWN, TO JUST COIL UP INSIDE THE DOOR PANEL. I WENT TO A DEALERSHIP TO HAVE THEM QUOTE ME THE COST OF REPAIRING AND WAS EVENTUALLY TOLD THE REPAIR WOULD RUN ME ~$700. I WAS TOLD THAT THE PART ALONE WAS ~$400. I DIDN'T HAVE THEM FIX IT... BECAUSE I WAS EXPECTING A ~$75 REPAIR... NOT ~$700! I TAPED UP THE WINDOW (WHICH I HATE BEING "THAT CAR") AND DECIDED TO GET ANOTHER QUOTE. AT THE TIME I WAS INCREDIBLY BUSY WITH WORK AND DIDN'T GET AROUND TO IT THOUGH. ROUGHLY A MONTH LATER THE EXACT SAME THING HAPPENED TO MY FRONT-PASSENGER WINDOW. I NOW HAVE BOTH PASSENGER SIDE WINDOWS HELD UP BY TAPE. I CANNOT BELIEVE THERE IS NO RECALL FOR THIS. I HAVE TRIED LOOKING FOR A PLACE TO SUBMIT PROBLEMS WITH CARS TO BUICK DIRECTLY, BUT HAVE BEEN TOLD TO ONLY GO TO A DEALERSHIP AND TELL THEM.... AND I'VE ALREADY BEEN TO A DEALERSHIP WITH THIS PROBLEM AND NO LUCK. I HAVE TAKEN MY DOOR PANEL OFF TO TRY AND FIX MYSELF AND WAS VERY SURPRISED THAT THE PROBLEM WAS JUST THAT THE TOP PART OF THE REGULATOR, WHICH IS BASICALLY JUST A TRACK FOR THE WIRE TO RUN IN AS THE WINDOW GOES UP AND DOWN, WAS CHEAP PLASTIC. THE REST OF THE REGULATOR IS STEAL, AND THE PART THAT HAS ALL THE TENSION FROM THE WIRE RUNNING OVER IT, IS PLASTIC. RIDICULOUS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10291591November 9, 2009VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATORS ARE VERY PRONE TO FAIL. THREE HAVE FAILED ON MY CAR, AND ONE HAS BEEN REPLACED TWICE. THIS IS A VERY COMMON PROBLEM ON SEVERAL GM CARS. THE WINDOW CAN FALL OPEN AND WILL NOT CLOSE WHICH COULD BE DANGEROUS IN INCLEMENT WEATHER. THIS IS ALSO EXPENSIVE AND A FINANCIAL HARDSHIP ON OWNERS AND SHOULD HAVE BEEN ADDRESSED SOME TIME AGO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10286907October 9, 2009VISIBILITY, EQUIPMENT:MECHANICAL
I BOUGHT THIS CAR IN FEB 2008. IN NOVEMBER 2008, THE DRIVER SIDE FRONT WINDOW STARTED HAVING ISSUES GOING BACK UP AFTER BEING OPENED. IT WOULD GO ABOUT 1/2 WAY UP AND GET STUCK. I WOULD THEN HAVE TO PULL OVER AND FORCE THE WINDOW CLOSED. THIS HAPPENED MULTIPLE TIMES THROUGHOUT THE ENTIRE WINTER. THEN MORE RECENTLY(10/8/09), AS WEATHER STARTED GETTING COLD AGAIN, THE SAME THING STARTED HAPPENING. EXCEPT THIS TIME, THE WINDOW DOESN'T GO BACK UP AT ALL. THIS IS VERY FRUSTRATING AND CAN BE DISTRACTING WHEN YOU'RE TRYING TO PAY ATTENTION TO THE ROAD. MY MAIN CONCERN IS GOING THROUGH TOLL BOOTHS IN MID WINTER, 20 DEGREE WEATHER AND NOT BEING ABLE TO CLOSE MY WINDOW. THIS HAPPENED LAST WINTER AND I NEARLY GOT INTO AN ACCIDENT BECAUSE OF IT. I WAS QUOTED THAT THE WINDOW REGULATOR WOULD COST $600 TO REPLACE. I DON'T HAVE THAT KIND OF MONEY AND THEREFORE CAN'T AFFORD TO REPLACE THIS COMPONENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10280768August 17, 2009VISIBILITY
DRIVER'S SIDE CAR WINDOW WILL NOT GO UP AND DOWN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10280507August 15, 2009VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATORS NOT WORKING. I HAVE 3 WINDOWS TO DROP DOWN, REPAIRED ONE AT DEALER FOR $450, DISCONNECTED THE OTHER 2 AND BLOCKED THEM UP. THE 1ST HAPPENED ABOUT 3 YRS AGO, THE 2ND HAPPENED ABOUT 1 YR. AGO AND THE 3RD THIS AUG 2009. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10278650July 29, 2009VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE THE CONTACT WAS EXAMINING HER VEHICLE, THE REAR DRIVER'S SIDE WINDOW SUDDENLY FELL INSIDE OF THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE WINDOW REGULATOR NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, SHE REPLACED BOTH WINDOWS TWICE FOR THE SAME FAILURE. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 45,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10278332July 26, 2009STRUCTURE
THE DASH IN MY 2002 BUICK LESABRE IS COMING UP AND I AM AFRAID THAT ONE DAY I WILL BE GOING SOMEWHERE AND BE IN EVEN A LITTLE FENDER BENDER OR MAYBE NOT NOTHING AT ALL AND IT WILL COME ON OFF .IT IS LIKE THE GLUE THEY USED TO MOLD IT DOWN HAS COME UNDONE OR SOMETHING LIKE THAT .I BOUGHT THE CAR USED LAST JUNE THIS STARTED LIKE RIGHT AFTER I BOUGHT IT AND IT JUST KEEPS GETTING WORSE ALL THE TIME AND NOW I AM GETTING REALLY WORRIED SOMEONE WILL GET HURT IF IT CONTINUES TO COME A LOOSE .SO IT COULD CAUSE SERIOUS INJURY OR MAYBE EVEN DEATH TO SOMEONE WITH THE EXTRA PIECES COMING UP LIKE THAT .THE CORNER DOWN NEXT TO THE GLOVE COMPARTMENT IS ALSO STARTING TO STICK SOME ALSO SO IT WOULD PROBABLE NOT BE A GOOD IDEA FOR SOMEONE TO LET THEIR SMALL CHILDREN OR MAYBE EVEN AN ADULT TO SIT IN THE FRONT SEAT ON THE PASSENGER SIDE OF THE VEHICLE I THINK THAT THE DASH COULD BE HARMFUL TO ANYONE EVEN THE DRIVER IF ANYONE ELSES STARTS TO STICK UP LIKE MINE DOES .THE THOUGHT THAT IT COULD BE SOMETHING THAT MIGHT NEED TO BE INVESTIGATED SO HOPEFUL NOBODY WILL NOT LOSE THEIR LIFE IN AN ACCIDENT. BUICK LESABRE 2002 MODEL . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10278250July 24, 2009VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
RIGHT SIDE PASSENGER WINDOW REGULATOR BROKE ON 24JUN09 AND LEFT SIDE BACK PASSENGER WINDOW REGULATOR BROKE ON 13JUL09. BOTH WINDOWS FIXED IN UP POSITION AT LOCAL REPAIR SHOP. REPAIR FOR EACH WINDOW IS OVER $400. MECHANICS STATES THAT THIS IS A KNOWN DEFECT IN THIS MODEL AND EXPECT THE OTHER TWO WINDOW REGULATORS TO FAIL. CONTACTED GM/BUICK AND THEY SAID THEY HAVE NOT HAD ENOUGH COMPLAINTS TO WARRANT A RECALL AND FIX OF THIS PROBLEM. I FEEL THIS COMPANY SHOULD BE HELD ACCOUNTABLE FOR THIS DEFECT. PART IS MADE OF METAL AND PLASTIC (METAL CHAIN THAT GOES OVER A PLASTIC WHEEL). RESEARCHED INTERNET FOR CUSTOMER FEEDBACK ON THIS PROBLEM AND FOUND MANY CUSTOMER COMPLAINTS ABOUT THIS MECHANISM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10278259July 24, 2009VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE POWER WINDOWS ON MY 2002 BUICK LESABRE KEEP BREAKING. BOTH BACK WINDOWS HAVE FAILED AND THE DRIVER'S SIDE WINDOW RECENTLY FAILED. A REGULATOR IN THE POWER WINDOW FAILS AND THE WINDOW RETRACTS/SLAMS INTO THE DOOR PERMANANTLY. THIS IS VERY STARTLING WHEN IT HAPPENS ON THE ROAD AND NEARLY CAUSED ME TO WRECK THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10276965July 16, 2009VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOWS FALL. THREE OF FOUR WINDOWS SO FAR FALL INTO THE DOOR AFTER THE POWER WINDOW MECHANISM AND BE HEARD TO SNAP INSIDE THE DOOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10276322July 10, 2009AIR BAGS
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING AT ANY SPEED, THE AIR BAG LIGHT FLASHES ON AND OFF REPEATEDLY. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 107,000. UPDATED 08/04/09 *BF THE DEALER WAS UNABLE TO FIND THE CAUSE OF THE PROBLEM. THE AIR BAG LIGHT WOULD COME ON AND STAY ON. UPDATED 08/06/09.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10272849June 4, 2009VISIBILITY
REAR PASSENGER WINDOW DROPPED DOWN BY ITSELF FOR NO REASON WHILE DRIVING. IT HAD NOT BEEN USED SINCE THE DRIVER SIDE WINDOW ALSO DROPPED DOWN AND WAS REPAIRED 2 YEARS AGO. WE HAD NOT USED THE REAR WINDOWS ON PURPOSE BECAUSE IT IS A KNOWN WINDOW REGULATOR DEFECT WHICH NO ONE HAS RECALLED. HOWEVER, THE WINDOW FELL BY ITSELF ANYWAY. THE 3 OR 4 INCH GAP OF OPEN SPACE IS NOW TAPED OVER, BUT IT IS UNSECURED AND COULD EASILY BREAK. I AM NOT GOING TO PAY THE $500 IT TAKES TO GET IT FIXED. NHTSA SHOULD FORCE A RECALL FOR THIS COMMON RECURRING DEFECT WHICH IS UNSAFE AND EXPENSIVE TO REPAIR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10270047May 27, 2009SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING 30 MPH, THE CONTACT HEARD A CHUNKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE BRAKE PADS WERE HARD AND CAUSED RIDGES IN THE ROTORS. THE ROTORS AND BRAKE PADS WERE REPAIRED AT THE COST OF $620. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 68,330 AND CURRENT MILEAGE WAS 68,400.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10260374March 1, 2009VISIBILITY:REAR WINDOW WIPER/WASHER
THE REAR DRIVER SIDE WINDOW MADE A GRINDING NOISE AND DROPPED DOWN. THE WINDOW HAD BECOME INOPERATIVE. THIS IS THE SECOND WINDOW TO BECOME INOPERATIVE. PREVIOUSLY, THE FRONT PASSENGER WINDOW REGULATOR BECAME DEFECTIVE AND INOPERATIVE. THE WINDOW REGULATOR IS GOING OUT ONE AT A TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10256111January 23, 2009VISIBILITY
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW HAS FAILED TWICE. BOTH REAR WINDOWS ALSO FAILED. THE FRONT PASSENGER SIDE WINDOW REGULATOR WAS REPLACED IN SEPTEMBER OF 2008. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIR BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 22,000 AND CURRENT MILEAGE WAS 26,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253259December 30, 2008STEERING
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE CONTACT HEARD A LOUD CRUNCHING NOISE COMING FROM THE STEERING COLUMN. HE WAS ABLE TO SAFELY DRIVE THE VEHICLE TO HIS DESTINATION. THE VEHICLE HAS NOT BEEN INSPECTED AND NO REPAIRS HAVE BEEN MADE. THE MANUFACTURER STATED THAT THERE WERE NO CURRENT RECALLS AND ADVISED HIM TO REGISTER HIS COMPLAINT ON THEIR WEBSITE. THE FAILURE MILEAGE WAS 79,000 AND CURRENT MILEAGE WAS 86,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0