Buick LeSabre Complaints (2002)

310 consumer complaints on file.

#10438535December 5, 2011
ELECTRICAL SYSTEM, VISIBILITY
I WAS DRIVING ON THE HIGHWAY A FEW DAYS BEFORE DECEMBER 3, 2011, AND I HEARD A LOUD "POP" SOUND FROM THE BACK SEAT OF MY CAR. ON THE 3RD, I WAS DRIVING ALONG AND STARTED HEARING THE SOUND OF AN OPEN WINDOW IN THE BACK SEAT. I TRIED TO CLOSE THE BACK-RIGHT WINDOW WITH THE POWER WINDOW CONTROL ON THE DRIVER'S DOOR, BUT IT DIDN'T MOVE THE WINDOW (I HEARD THE MOTOR RUNNING, THOUGH). I THEN PARKED THE CAR AND GOT OUT TO TRY TO PULL/PUSH THE WINDOW SHUT, BUT IT WOULD NOT STAY ALL THE WAY UP. IT HAD STARTED WITH JUST AN INCH OR SO BEING OPEN, BUT EVENTUALLY IT SLID DOWN SO IT WAS ONLY ABOUT HALFWAY UP. FROM WHAT I'VE READ ONLINE ( HTTP://WWW.CARCOMPLAINTS.COM/BUICK/LESABRE/2002/WINDOWS_WINDSHIELD/WINDOW_REGULATOR_BROKE.SHTML ), THIS IS A FAIRLY COMMON PROBLEM WITH THIS MODEL OF CAR, BUT BUICK IS SAYING THAT THERE'S NOT ENOUGH REPORTS OF THIS ISSUE TO DECLARE A RECALL NOTICE FOR THE WINDOW REGULATOR. I DISAGREE. FROM WHAT I'VE READ, REPAIRING A SINGLE WINDOW WITH THIS PROBLEM CAN COST UP TO $300 PLUS LABOR, AND USUALLY WHEN ONE WINDOW GOES BAD, THE OTHERS ARE SOON TO FOLLOW. I DON'T REALLY FEEL LIKE PAYING $1200 FOR WINDOWS IN A CAR I ONLY PAID $5000 FOR USED... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429978October 12, 2011
STRUCTURE
THE DASH BOARD IS BUCKLING UP, WE ARE AFRAID IT MAY CAUSE THE AIR BAGS TO ACTIVATE CAUSING INJURY OR DEATH IF IT CAUSES AN WRECK. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424627September 11, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AT APPROXIMATELY 25,000 MILES, MY 2002 BUICK LESABRE'S REAR DRIVER'S SIDE WINDOW REGULATOR WENT OUT IN THE MIDDLE OF THE WINTER WHILE A CHILD WAS IN THE BACK SEAT. IT JUST FELL DOWN, AND BARELY MISSED HARMING THE CHILD. THREE DAYS LATER, I REPLACED THE PART. FOUR DAYS AFTER THAT, THE REAR PASSENGER SIDE WINDOW DID THE EXACT SAME THING. I REPLACED THE PART. TWO MONTHS AFTER THAT, BOTH THE FRONT WINDOW REGULATORS WENT OUT. THOSE PARTS WERE REPLACED. FOUR MONTHS LATER, THE FRONT PASSENGER SIDE WENT OUT AGAIN. WITHIN TWO WEEKS, ALL FOUR WINDOW REGULATORS HAD GONE OUT FOR A SECOND TIME. THEY WERE ALL REPLACED AT THE SAME TIME. SIX MONTHS LATER, AND NOW THREE OF THE FOUR ARE OUT AGAIN. (ONLY THE DRIVER'S WINDOW REMAINS WORKING AT THIS POINT.) I HAVE SPENT OVER $1,500 IN JUST OVER A YEAR, GETTING PARTS REPLACED FOR THE WINDOWS AND STILL THE PROBLEM PERSISTS. I HAVE SPENT $98.50 ON DIFFERENT TYPES OF TAPE TO TRY TO FIND ONE THAT WILL HOLD THE WINDOWS UP, SO THEY DO NOT BREAK WHILE DRIVING. I HAVE HAD NO LUCK FINDING ONE THAT HOLDS FOR MORE THAN A DAY OR TWO. THIS IS AN EXTREME DANGER TO EVERYONE IN MY CAR, ALONG WITH OTHERS ON THE ROAD, BECAUSE I HAVE TO USE SO MUCH TAPE TO HOLD THEM UP THAT I CANNOT SEE MY MIRRORS PROPERLY. I HAVE TO TRAVEL WITH SMALL CHILDREN IN MY CAR WITH CHILD SAFETY SEATS, BUT I CANNOT TRUST THE WINDOWS TO STAY UP AND AM TIRED OF CONSTANTLY BEING SCARED THAT ONE WILL COME DOWN AND BREAK NEAR THE CHILDREN, BUT HAVE ALREADY SPENT SO MUCH TRYING TO FIX IT THAT I CANNOT POSSIBLY SINK ANY MORE MONEY INTO 'FIXING' SOMETHING THAT IS NOW APPARENT WILL NEVER BE 'FIXED'. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424575September 10, 2011
STRUCTURE
THE DASHBOARD IS COMING UP RIGHT BEHIND THE STEERING WHEEL COLUMN. IT IS STARTING TO GO ACROSS TO THE PASSENGER SIDE. A QUICK INTERNET SEARCH REVEALS THIS TO BE A WIDESPREAD PROBLEM WITH THIS MODEL VEHICLE. THE SITUATION REQUIRES ATTENTION DUE TO THE FACT THAT IT COULD DEPLOY THE PASSENGER SIDE AIRBAG. LOOKING FOR GM TO TAKE RESPONSIBILITY ON A NOW KNOWN DEFECT AND SAFETY SITUATION. ALSO NOTED THAT VISIBILITY IS REDUCED TO THE DRIVER WITH THE DASH COMING UP AND RISING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423266September 5, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE REAR WINDOW DRIVERS SIDE JUST FELL DOWN, WON'T GO BACK UP. HAVE BEEN TOLD THUS IS COMMON AND IS FROM GM BAD PARTS FOR WINDOW REGULATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422953September 1, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THE DASHBOARD EXHIBITED A LARGE FRACTURE TOWARD THE PASSENGER SIDE AIR BAG. THE CONTACT DID NOT TAKE THE VEHICLE TO THE MANUFACTURER OR DEALER. THE CONTACT WAS CONCERNED OF THE POSSIBILITY OF THE AIR BAG DEPLOYING BECAUSE OF THE DASHBOARD FRACTURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419532August 15, 2011
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2002 BUICK LESABRE EQUIPPED WITH MICHELIN HARMONY TIRES, TIRE SIZE P225/60R/16. THE CONTACT STATED THE SIDEWALLS ON THE DRIVERS REAR AND FRONT PASSENGER SIDE WERE BREAKING AWAY FROM THE TIRE. DURING A STATE INSPECTION, THE INSPECTOR CONFIRMED THAT THE TIRES WERE SEPARATING. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 108,331. UPDATED 09/07/11 *BF THE CONSUMER STATED THE TREAD ON THE TIRE IS 7/32", BUT WHEN IT WAS FIRST PURCHASED, THE TREAD WAS 9/32". UPDATED 09/09/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419361August 14, 2011
AIR BAGS:FRONTAL, STRUCTURE
DASH BOARD SEPARATION FROM LEFT TO RIGHT TOWARDS PASSENGER SIDE AIRBAG. DEALER & AUTO BODY SHOP OFFER NO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416957August 3, 2011
AIR BAGS, STRUCTURE
MY 2002 BUICK LE SABRE DASHBOARD IS PEELING UP & OUT ALONG INSIDE FRONT WINDOW, ALSO UNDER RADIO AND AIR BAG, NO DEALER CAN FIX IT OR AUTO REPAIR SHOP. AFRAID AIR BAG IS GOING TO OPEN UP ON PASSENGER SIDE...DASH IS OPENING UNDER IT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404983June 2, 2011
UNKNOWN OR OTHER
THE DASHBOARD IS SEPARATING OR PEELING APART. IT STARTED A YEAR AGO, IT WAS ABOUT 12 INCHES WIDE, NOW IT HAS SEPARATED ALL THE WAY TO THE PASSENGER SIDE OF THE DASH AND SICKS UP INTO MY VIEW ABOUT 5-6 INCHES. IT IS MY UNDERSTANDING THAT THIS CAN CAUSE THE AIRBAG TO DEPLOY FOR NO REASON ON THE PASSENGER SIDE. THIS PROBLEM IS CAUSING MY CAR TO BE UNSAFE TO DRIVE. IT IS OBSTRUCTING MY VIEW AND COULD BE LETHAL TO THE PASSENGER. IT IS AN OBVIOUS DEFECT DUE TO POOR ENGINEERING AND SHOULD BE RECALLED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399880May 10, 2011
AIR BAGS:FRONTAL, STRUCTURE
DASHMAT ON 2002 BUICK LASABRE BUCKLING ABOVE STREERING WHEEL WHERE DASHMAT MEETS WINDOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399719May 9, 2011
STRUCTURE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DASH PAD COMING LOOSE, BOWING UP IN FRONT OF DRIVER, BECOMING DETACHED IN CRUCIAL AREA AT PASSENGER SIDE AIRBAG. TO REPAIR WILL COST AROUND $950 PARTS AND LABOR. ALSO WINDOW REGULATORS HAVE BEEN REPLACED IN WINDOWS THAT ARE USED THE LEAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399288May 6, 2011
STRUCTURE
THE DASH IS STARTING TO RISE. I HAVE NOT MADE ANY REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399054May 2, 2011
UNKNOWN OR OTHER
THE DASHBOARD COVER HAS COME LOOSE AND HAS LEFT A 3 INCH GAP NEAR THE CENTER OF THE WINDSHIELD. AN INTERNET SEARCH REVEALS THAT THERE ARE HUNDREDS OF BUICK LE SABRES WITH THE SAME DEFECT. I SAW 3 SIMILAR DEFECTS IN MY OWN RETIREMENT COMMUNITY ON SIMILAR CARS. THIS DEFECT COULD ALSO CAUSE A RELEASE OF THE AIR BAG WHICH PRESENTS A SERIOUS SAFETY HAZARD. BUICK SHOULD BE REQUIRED TO RECALL MY CAR AND REPLACE THE COVER. THIS IS CLEARLY A PRODUCT DEFECT. I HAVE BEEN DRIVING MORE THAN 60 YEARS AND HAVE NEVER SEEN A DASHBOARD COVER COME LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398194April 29, 2011
EQUIPMENT, STRUCTURE
I HAVE A 2002 BUICK LESABRE. THE DASHBOARD HAS COME UNGLUED. THE PART OF THE DASHBOARD COVERING THE AIRBAG LOOKS VERY LOOSE. I'M SCARED IT WILL DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395356April 9, 2011
STRUCTURE
THE DASH-COVER HAS BUBBLED UP IN THE FRONT, CAUSING A SLIGHT VISIBILITY PROBLEM BUT WHAT I'M MORE WORRIED ABOUT IS THAT AS THIS SPREADS THE AIRBAGS MAY DEPLOY. IT IS ALSO A VERY NOTICEABLE APPEARANCE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373884January 3, 2011
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VISIBILITY
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STARTED THE IGNITION AND THE FRONT PASSENGER WINDOW ABRUPTLY RELEASED IN A DOWNWARD POSITION WITHOUT ASSISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE WINDOW REGULATOR WAS REPLACED. RECENTLY, THE REAR DRIVER WINDOW EXHIBITED THE SIMILAR FAILURE AS THE FRONT PASSENGER WINDOW. THE CONTACT NOTIFIED THE DEALER AND SCHEDULED AN APPOINTMENT FOR REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 02/23/11 *BF UPDATED 02/28/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372309December 24, 2010
STRUCTURE
THE DASHPAD ON MY 2002 BUICK LESABRE HAS PULLED LOOSE AT THE BASE AND IS BUNCHED UP IN FRONT OF THE STEERING WHEEL. I HAVE TRIED WITHOUT SUCCESS TO GLUE THE PAD BACK DOWN MYSELF BECAUSE OF THE ANGLE OF THE WINDSHIELD. I HAVE READ BLOG POSTS FROM SEVERAL 2000-2005 LESABRE OWNERS WHO ARE EXPERIENCING THE SAME PROBLEM, SO I NOW REALIZE THAT THIS IS NOT THE ISOLATED PROBLEM I HAD THOUGHT IT WAS. I AM CONCERNED THAT IF THE DASHPAD CONTINUES TO PULL LOOSE, THE AIRBAG SENSORS COULD BE TRIGGERED AND CAUSE THE AIRBAGS TO INFLATE WHILE THE CAR IS BEING DRIVEN. MY WIFE DRIVES THIS CAR MOST OF THE TIME, AND SINCE SHE IS ONLY 5 FEET TALL, SHE MUST MOVE THE SEAT UP ALMOST AS FAR AS IT WILL GO. MY TEENAGE DAUGHTER RIDES IN THE FRONT PASSENGER SEAT WHEN MY WIFE TAKES HER TO SCHOOL. I AM CONCERNED FOR THEIR SAFETY SHOULD THE AIRBAGS ACCIDENTALLY DEPLOY DUE TO THE DASHPAD COMING LOOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10371826December 20, 2010
VISIBILITY
TL*THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE DRIVERS SIDE AND THE REAR PASSENGER WINDOWS HAVE FALLEN INTO THE DOOR AND SHE WAS UNABLE TO CLOSE THEM. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HER THAT SHE NEEDED TO REPLACE THE WINDOW REGULATORS. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE OCCURRED INTERMITTENTLY AND HAD CONTINUED TO OCCUR AFTER THE LAST REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370634December 14, 2010
VISIBILITY
TL* THE CONTACT OWNS A 2002 BUICK LESABRE. THE CONTACT STATED THAT THE WINDOW MOTORS WERE DEFECTIVE AND CAUSING THE WINDOWS TO REMAIN STUCK. THE DEALER MADE FOUR ATTEMPTS TO DIAGNOSE AND REPAIR THE FAILURE. THE MANUFACTURE WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED BY AN AUTHORIZED DEALER. THE CURRENT MILEAGE WAS APPROXIMATELY 90,000. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick LeSabre