Buick LaCrosse Complaints (2010)

189 consumer complaints on file.

#10614554July 18, 2014
AIR BAGS
WHEN PASSENGER SEAT WAS OCCUPIED, AIR BAG LIGHT SHOWED "OFF". THIS OCCURRED ABOUT 95% OF THE TIME. PASSENGER WEIGHT IS APPROXIMATELY 150 LBS. I HAD THE LOCAL DEALERSHIP CHECK THIS AND THEY FOUND NO PROBLEM. (APPROXIMATE DATE 4/1/14). I TOOK THE CAR BACK TO THE DEALERSHIP AROUND 4/10 AND HAD THE SERVICE MANAGER SIT IN THE PASSENGER SEAT AND THE PASSENGER AIR BAG LIGHT INDICATED THAT THE AIR BAG WAS "OFF". TO REPAIR THIS PROBLEM, THEY REPLACED THE PASSENGER SEAT (INSTALLED 20861568 N-MODULE KIT (14865-B) AND REPLACED PASSENGER PRESENCE MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598218June 19, 2014
ELECTRICAL SYSTEM, ENGINE
2010 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO "MALFUNCTION INDICATOR LAMP" CAME ON WHILE DRIVING THEN ENGINE CUT OFF. *SMD THE CONSUMER STATED SHE WAS ABLE TO COAST INTO THE RIGHT LANE, AND EVENTUALLY MADE IT INTO A PARKING LOT. THE CONSUMER WAS ABLE TO RE-START THE VEHICLE, AND WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER. THE VEHICLE WAS AT THE DEALER FOR FIVE DAYS, WHERE IT WAS DIAGNOSED AS AN INTERNAL MODE SWITCH SHORT. THE DEALER REPLACED THE MODE SWITCH. THE CONSUMER STATED SHE EXPERIENCED THE SAME PROBLEM A YEAR PRIOR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594464May 28, 2014
SERVICE BRAKES
I HAVEN'T HAD AND ACCIDENT, BUT I NOTICE WHEN I PUT ON BRAKES GOING DOWN HILL THE FRONT END WAS SHAKING, JUST HAD CAR SERVICE AND CHECK OUT AND I WAS INFORM THAT EVERYTHING WAS A OKAY THEIR DID A FRONT END ALIGNMENT IS THERE A RECALL ON BRAKES PROBLEMS? THIS IS NOT THE FIRST TIME THIS HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588720May 15, 2014
POWER TRAIN
THE TRANSMISSION DOES FORCEFUL JERKING WHILE GOING 30-35 MPH. ALSO WAS TOLD THAT IT WAS NORMAL AS GM DESIGNED THE TRANSMISSION THIS WAY. I FIND THAT HARD TO BELIEVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587117May 7, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
THE FIRST TIME I TOOK CAR IN A SOECHTING MOTORS BUICK DEALER FOR STABILITRAC CAME UP AND THEN THE CHECK ENGINE LIGHT CAME ON. THE REPLACED LT FT SPEED SENSOR AND TOLD ME THAT THEY COULD NOT FINE WHY THE ENGINE LIGHT WAS ON. LAST WEEK I'M GETTING SAME PROBLEM WITH THE STABILITRAC AND YELLOW/ORANGE SLIPPERY LIGHT CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565932February 26, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ABS BRAKING AND STABILITRAC SERVICE LIGHTS CAME ON AND BOTH SYSTEMS FAILED ON ICE COVERED ROAD. VEHICLE SLID OFF ROAD INTO SNOW PILE. NO INJURIES OR DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565430February 22, 2014
ENGINE, ELECTRICAL SYSTEM
I MOVED MY CAR OUT OF THE DRIVEWAY SO MY NEIGHBOR COULD PLOW. HE SAID HE SMELLED SOMETHING WHILE I WAS IN MY CAR ACROSS FROM OUR DRIVEWAY. I PUT THE VEHICLE IN PARK, PUSHED SHUT OFF/TURN OFF BUTTON, VEHICLE INSTANTANEOUSLY FILLED WITH DARK ROLLS OF SMOKE COMING FROM THE PASSENGER SIDE FROM THE FRONT OF THE VEHICLE UNDER THE HOOD. I GRABBED THE DOOR HANDLE JUMPED OUT. MY NEIGHBOR CAME RUNNING TELLING ME TO DISENGAGE THE HOOD, I COMPLIED. FLAMES SHOT UP AND OUT FROM UNDER THE HOOD AS IT WAS BEING RELEASED. HE THREW A LOT OF SNOW ON THE FIRE EXTINGUISHING IT. WE INHALED THE MOST OBNOXIOUS FUMES FROM ANY AUTOMOBILE I HAVE HAD THE DISPLEASURE OF HAVING IN MY COMPANY. CAR WILL NOT START. AFTER THIS, MY HUSBAND CAME OUT TO SEE WHAT ALL THE YELLING WAS ABOUT. MY NEIGHBOR EXPLAINED IT TO HIM AND HE UNHOOKED THE BATTERY. THE CAR IS STILL PARKED AT THE SCENE OF THE FIRE. TODAY IS 2/22/2014 AND NO INSURANCE ADJUSTER HAS BEEN HERE YET. OUR TOWN FIRE DEPARTMENT WAS CALLED AND THE FIRE CHIEF ASSISTANT CAME THE VERY DAY INCIDENT OCCURRED AND FILLED OUT A FORM, I CONTACTED BUICK AND I HAVE A CLAIM NUMBER AND AM AWAITING FURTHER CONTACT FROM THEM. OUR TOWN HIGHWAY DEPARTMENT PLACED CONES AROUND MY VEHICLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10564439February 15, 2014
ELECTRICAL SYSTEM
THIS VEHICLE HAS BEEN IN THE SHOP AT MCKINNEY BUICK GMC, AND GATEWAY BUICK GMC. THE BATTERY WAS THE FIRST THING TO GO, IT WAS REPLACED UNDER WARRANTY. THE SECOND ITEM TO GO WAS THE ALTERNATOR, IT WAS REPLACED UNDER WARRANTY. THE WINDSHIELD WASHER TANK CRACKED, WAS A RECALL, IT WAS REPLACED. THE STEERING COLUMN WENT OUT TOTALLY, BECAUSE OF THE TILT LEVER, IT WAS REPLACED UNDER WARRANTY. THE REAR WHEEL HUBS WENT OUT, THEY WERE REPLACED UNDER WARRANTY. THE A/C COMPRESSOR WENT OUT THIS LAST SUMMER 2013, IT WAS REPLACE UNDER EXTENDED WARRANTY, I PURCHASED. NOW THE HEATER CONTROL SWITCH, OR SOMETHING JUST WENT OUT WITH THE SYSTEM, BECAUSE THE FAN HAS QUIT WORKING. SO NOW I'LL HAVE TO SPEND ANOTHER 300.00 DOLLARS ARE SO TO GET THE VEHICLE FIXED. THIS CAR HAS BEEN A LEMON, I BOUGHT IT CERTIFIED USED, FROM LONE STAR BUICK GMC, WHEN THEY WERE IN TRANSITION TO MCKINNEY BUICK GMC, I HAVE HAD NOTHING BUT PROBLEMS WITH THIS MODEL. OWNED TWO BUICK CENTURY'S PRIOR TO THIS VEHICLE, VERY RELIABLE, REPLACED A BLOWER MOTOR IN MY 1999 BUICK C, AND A BATTERY IN MY 2004 BUICK C. UNLIKE THIS PIECE OF CRAP 2010 BUICK LEMON NIGHTMARE. COULD YOU POSSIBLY HELP ME OUT WITH THIS PROBLEM. THIS VEHICLE SHOWED VIA CAR FAX REPORT TO HAVE BEEN IN THE SHOP SIX TIMES PRIOR MY PURCHASE. IT ONLY HAD ABOUT 16500 MILES ON IT, WHEN I PURCHASED IT IN MAY OF 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564458February 15, 2014
ELECTRICAL SYSTEM, ENGINE
I MOVED MY CAR OUT OF THE DRIVEWAY SO MY NEIGHBOR COULD PLOW OUR DRIVEWAY. HE SAID HE SMELLED SOMETHING. I PARKED THE CAR ACROSS FROM OUR DRIVEWAY PUT IT IN PARK, PUSHED THE BUTTON TO SHUT THE CAR OFF, AS MY VEHICLE FILLED WITH SMOKE, I GRABBED THE DOOR HANDLE AND JUMPED OUT. MY NEIGHBOR RAN TO MY VEHICLE TELLING ME TO DISENGAGE THE HOOD, I COMPLIED. FLAMES JUMPED UP AND OUT FROM THE PASSENGER SIDE OF THE CAR UNDER THE HOOD. HE THREW A LOT OF SNOW ON THE FIRE TO EXTINGUISH THE FLAME. WE INHALED FUMES. CAR WILL NOT START. AFTER THIS, MY HUSBAND CAME OUT AND MY NEIGHBOR EXPLAINED AND MY HUSBAND UNHOOKED BATTERY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10564184February 13, 2014
ENGINE
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560044January 15, 2014
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE STABILITY LIGHT COMES ON. CAR MADE A SLIGHT GRINDING NOISE WHEN TURNING RIGHT SECONDS BEFORE WARNING LIGHT CAME ON THIS HAS HAPPENED MORE THAN ONE TIME. SERVICE STABILITY WARNING STAYS ON UNTIL CAR IS TURNED OFF. TALKED WITH SERVICE MANAGER AT DEALERSHIP. HE SAYS IT COULD BE A NUMBER OF THINGS. I AM UNSURE IF IT IS SAFE TO CONTINUE TO DRIVE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559393January 10, 2014
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE FAILURE OCCURRED THREE TIMES OVER A TWO YEAR PERIOD. THE MECHANIC DIAGNOSED THAT THE COMPUTER MODULE HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES FOR THE IDENTICAL FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,591. UPDATED 1/29/14*CN VEHICLE CONTINUES TO HAVE A FEEL OF LOSING POWER VIA GAS PEDAL, BUT SO FAR, HASN'T STOPPED AGAIN, BUT DOES SLOW DOWN WHEN THIS HAPPENS. ALL OTHER INFO ON FORM IS GOOD. UPDATED 01/29/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545554September 26, 2013
VEHICLE SPEED CONTROL
I BELIEVE THE VEHICLE HAS SOMETHING THAT MAY OR MAY NOT EVER BE FOUND BY A TEST DRIVE AT DEALER BY SERVICE MECHANIC. I ALSO BELIEVE THIS STARTED BEFORE THE POSTED MILEAGE ABOVE BUT I DO NOT HAVE ALL PAPERWORK FROM DEALERSHIP THAT SERVICED IT. VEHICLE WILL BOG DOWN AFTER YOU START TO ACCELERATE ON HILLS, AROUND CURVES, AT TAKE OFF. SOMETIMES THIS ENABLES TRACTION CONTROL LIGHT BUT NOT ALWAYS. I WILL HAVE NO ACCELERATION FOR SECONDS AND IS VERY UNSAFE AS THE LAST TIME IT DID IT I WAS COMING AROUND A DANGEROUS CURVE WITH A DUMP TRUCK BEHIND ME AND COULDN'T SPEED UP BECAUSE HAD NO POWER WHEN PUSHING THE GAS PEDAL. I ALSO HAD IT HAPPEN AS I WAS PASSING ANOTHER VEHICLE AND IT ALL BUT STOPPED BESIDE THE VEHICLE I WAS ATTEMPTING TO PASS. NO ACCELERATION CAN LEAD TO SEVERE INJURY OR DEATH DEPENDING ON CIRCUMSTANCES AT TIME OF INCIDENT. I HAVE TAKE TO DEALER MORE THAN 3 TIMES FOR SAME ISSUE TO BE TOLD ITS NOTHING AND THEY CANT DUPLICATE THE PROBLEM. EVEN I KNOW THAT SOME CARS HAVE ISSUES THAT ARE NEVER FIXED OR FOUND! I HAVE CONTACTED GM TO GET THE RUN AROUND FOR WEEKS THEN FINALLY BE TOLD NOTHING CAN BE DONE BECAUSE THEY AREN'T PREPARED TO DROP THE ENGINE BECAUSE IT MAY COST $4000. IF I GET HURT IN THIS VEHICLE IT IS GOING TO COST A WHOLE HECK OF A LOT MORE THAN THAT! I DO NOT WANT THE ENGINE DROPPED I AM FILING A LEMON LAW COMPLAINT AND WILL CONSIDER A DEALER BUY BACK BUT I AM NOT DROPPING THIS BECAUSE I AM NOT IMAGINING THIS AS THE DEALER SAID... I HAVE READ SAME ISSUES ONLINE SO I KNOW I AM NOT THE FIRST WITH THE BUICK PROBLEM. THE CAR IS UNSAFE SO WE WILL JUST LET THE ATTORNEYS HASH THIS OUT! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542217September 6, 2013
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STABILITY WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT POWERED OFF THE ENGINE AND ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY FOR APPROXIMATELY 5 MILES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT A HARNESS AND SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT BEFORE THE CONTACT LEFT THE DEALER, THE FAILURE RECURRED. THE DEALER THEN STATED THAT A MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542123September 5, 2013
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STABILITY CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STABILITY CONTROL SENSOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE TECHNICIAN THEN STATED THAT THE STABILITY CONTROL MODULE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521155June 21, 2013
SUSPENSION, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON A TWO-LANE COUNTRY ROAD. TO AVOID A DEAD ANIMAL IN THE ROAD (POSSIBLY WOODCHUCK), I SWERVED HARD LEFT AT WHICH TIME THE VEHICLE BEGAN TO SHAKE VIOLENTLY, SO MUCH SO I THOUGHT IT WOULD ROLL OVER. THE CAR BOUNCES AT EVERY LITTLE BUMP, PULLS SHARPLY RIGHT WHEN BRAKING, WOBBLES AT THE SLIGHTEST EXCUSE, AND IS VERY UNSTABLE. THERE IS A KERPLUNK NOISE AT THE SMALLEST ROAD INDENTATION (WHICH MAY BE BECAUSE AN ODD TIRE WAS PUT ON THE CAR). IT IS VERY HARD TO SEE VEHICLES PASSING ON THE RIGHT BECAUSE OF THE LARGE HEADRESTS, HUGE MIRROR AND POST BETWEEN DOORS. NOT A SAFE CAR! PLEASE AVOID THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504784March 28, 2013
EQUIPMENT ADAPTIVE/MOBILITY, STEERING
DESCRIBE WHAT HAPPENED VEHICLE PULLS LEFT CONTINUOUSLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503945March 21, 2013
AIR BAGS
WHILE TRAVELLING AT HIGHWAY SPEEDS THE SIDE (DRIVER AND PASSENGER SIDE ROOF RAIL AND HEADREST) AIRBAGS DEPLOYED. NO ACCIDENT OR ROAD HAZARD TRIGGERED DEPLOYMENT. THERE WAS A WARNING ("SERVICE AIRBAG") MESSAGE THAT CAME UP IN THE DRIVER INFORMATION DISPLAY MOMENTS BEFORE THE AIRBAGS DEPLOYED. THE DRIVER WAS STRUCK BY THE AIRBAG BUT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. VEHICLE CONTINUED TO OPERATE, DRIVER WAS ABLE TO GET THE VEHICLE TO SAFETY WHERE THE VEHICLE WAS THEN TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501101March 3, 2013
SERVICE BRAKES
WHILE DRIVING SEVERAL TIMES THE ELECTRONIC STABILITRAK CONTROL SYSTEM ENGAGE UNEXPECTEDLY - WHILE DRIVING AT DIFFERENT SPEEDS THE BRAKES ENGAGED, THE ENGINE SOUNDED DIFFERENT AND TRAFFIC BEHIND ME HAD TO QUICKLY BRAKE, PRIOR TO THESE INCIDENTS THE SERVICE STABILITRAK - SO I TOOK IT TO THE DEALER AND THEY SAID THEY COULDN'T FIND ANYTHING GAVE IT BACK TO ME AND HOUR LATER IT OCCURRED AGAIN RETURNED IT TO DEALER AGAIN GAVE BACK TO ME TOOK IT TO ANOTHER DEALER - IT'S IN THE SHOP NOW SINCE 2/28/13 AND I HAVE RENTAL THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496576February 6, 2013
AIR BAGS
THE PASSENGER FRONT AIR-BAG"ON-LIGHT" WILL NOT ALWAYS COME ON. IF MY WIFE SITS IN THE PASSENGER SEAT,IT WILL NOT COME ON (SHE WEIGHS 120 LBS.) IF I SIT THERE IT DOES COME ON. ( I WEIGH 185 LBS.). I TOOK THE CAR TO THE BUICK DEALER. THEY KEPT IT FOR THREE DAYS. THEY COULD NOT DUPLICATE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Buick LaCrosse