Buick LaCrosse Complaints (2008)

251 consumer complaints on file.

#10722744June 1, 2015
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE INSTRUMENT PANEL REMAINED DIM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL WAS WORKING FINE. THE NEXT DAY, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721473May 26, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLAMPS AND DAYTIME RUNNING LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEADLAMP DRIVER MODULE OVERHEATED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 53,289. UPDATED 7/21/15*CN UPDATED 10/17/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717749May 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AT A LOW SPEED, THE HEAD LAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE LOW AND HIGH BEAM HEAD LAMP BULBS AND MULTIPLE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,697.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716036May 12, 2015
ELECTRICAL SYSTEM, AIR BAGS, SEAT BELTS
THE AIR BAG INDICATOR LIGHT ON THE DASH KEEPS GOING ON AND OFF, INDICATING THE AIR BAGS ARE OFF, THEN ON. IT DOESN'T MATTER IF SOMEONE IS IN THE PASSENGER SEAT OR NOT. WHEN SOMEONE IS IN THE PASSENGER SEAT, MORE TIMES THAN NOT IT INDICATES THE AIR BAG IS OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716048May 12, 2015
ENGINE
AFTER HAVING A GM DEALER (ROBERTS-ROBINSON BUICK GMC - EXCELSIOR SPRINGS, MO.) REPAIR THE FACTORY RECALL KEY ISSUE. THE CAR STILL STALLS AT HIWAY SPEEDS. WAS TOLD IT WAS THE "POWERTRAIN CONTROL MODULE", FINALLY, AFTER 3 VISITS TO THE DEALER. I'VE READ HUNDREDS AND HUNDREDS OF COMPLAINTS ON-LINE WITH OWNERS OF BUICK PRODUCTS SIMILAR OR THE SAME HAVING THE SAME ISSUE. THIS WOULD SEEM TO BE A VERY SERIOUS HEALTH HAZZARD. ALTHOUGH MY DEALER HAS DONE ALL THEY COULD AND HAVE BEEN VERY ACCOMODATING, IT WOULD BE BENEFICIAL TO ALL THAT IS HAVING OR HAS HAD THIS PROBLEM TO GET HELP FROM GM SINCE THIS SEEMS TO BE A VERY WIDE-SPREAD & COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715659May 11, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 7/16/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714297May 4, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVING ALONG WHEN ALL OF A SUDDEN WARNING CAME ON, AND CAR SLOWED ALMOST TO A STOP, GOT MESSAGE ON DASH THAT TRACTION STABILITY WAS A PROBLEM. PROBLEM WENT AWAY AND SEVERAL MONTHS LATER, CAR SLOWED DOWN ON THE GARDEN STATE PARKWAY, HAD TO LEAVE THE ROAD , THE PROBLEM BECAME MORE OF A PROBLEM AS THE MONTHS WENT BY, TOOK TO THE DEALER HAD TO REPLACE THE SENSOR, IT MAY HAVE BEEN RELATED TO THE KEY PROBLEM, WHICH WAS CORRECTED BY THE DEALER SO FAR SO GOOD. NOW THE DOOR LOCKS ARE FAILING, REAR PASSENGER WAS THE FIRST TO GO, NOW FRONT LOCKS NOT WORKING PROPERLY, WHAT IS WRONG WITH THIS BUICK I ONLY HAVE A LITTLE OVER 50,0000 MILES ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713596April 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE TRAVELING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE IGNITION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. UPDATED 8/10/15*CN UPDATED 10/11/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713282April 28, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) IN JANUARY OF 2015; HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712058April 21, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AT NIGHT AT APPROXIMATELY 70 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS MANEUVERED TO A SAFE LOCATION. THE FAILURE RECURRED INTERMITTENTLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705710April 14, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE EXTERIOR LIGHTING FAILED TO ILLUMINATE. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701087March 23, 2015
EXTERIOR LIGHTING
HEADLIGHTS GO OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689355March 19, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO CUSTOMER REIMBURSEMENT REQUEST FORM FOR IGNITION RECALL. *SMD THE CONSUMER STATED THE HEADLIGHTS WOULD GO OUT WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694398March 15, 2015
AIR BAGS
WHILE DRIVING ON A MAJOR ROAD IN FLORIDA, THE AIRBAG LIGHT CAME ON, THE INSTRUMENT PANEL OF MY 2008 BUICK LACROSSE. THERE WAS A PASSENGER IN THE SEAT AT THE TIME & HAD THEIR SEAT BELT FASTENED. THIS OCCURS EVEN IF NO ONE IS SITTING IN THE PASSENGER SEAT. THE AIRBAG LIGHT WILL GO ON AND OFF INTERMITTENTLY AT ANY SPEED, EVEN WHEN SITTING STILL AT A LIGHT, WHETHER THERE IS A PASSENGER IN THE SEAT OR NOT. I BELIEVE THIS TO BE A MAJOR SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692953March 9, 2015
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAMS FAILED TO WORK WITH NO WARNING. THE CONTACT MENTIONED THAT AS THE FAILURE PROGRESSED, THE CONTACT HAD TO APPLY THE HIGH BEAMS AS AN INTERIM FIX DUE TO THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE PART WAS NOT AVAILABLE AND WAS STILL UNDER DEVELOPMENT. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691547March 2, 2015
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE LOW-BEAM LIGHTS FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. UPDATED 04/07/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683351February 13, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE LOW BEAM HEADLIGHTS WERE ENGAGED AND BECAME INOPERABLE. THE FAILURE DISTORTED THE CONTACT'S VISIBILITY AND THE HIGH BEAM HEADLIGHTS WERE ACTIVATED IN ORDER TO CONTINUE DRIVING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE REMEDY WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 4/6/15*CN...UPDATED 04/08/15 *BF UPDATED 04/14/15*JB UPDATED 9/22/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682810February 11, 2015
ELECTRICAL SYSTEM
I TURNED THE KEY IN THE IGNITION TO START THE CAR. IMMEDIATELY, A VERY LARGE ROAR ( LIKE AN AIRPLANE) OCCURRED JUST AS THE ENGINE STARTED. I TURNED OFF THE IGNITION FEARFUL OF DAMAGE TO THE ENGINE, NOT KNOWING WHAT MIGHT HAPPEN. IT WOULD NOT RESTART. IT WAS TOWED TO THE DEALERSHIP TO HAVE IT REPAIRED. THE IGNITION COIL HAD RUPTURED, IGNITION MODULE WAS KNOCKED OUT. THE COST FOR REPAIR: $800+. TWO WEEKS LATER, THE ENGINE LIGHT LIT UP ON THE DASH BOARD DISPLAY. I RETURNED TO THE DEALERSHIP FOR INVESTIGATION. THE SECOND REPAIR DIAGNOSIS REPAIR REQUIRED THE REPLACEMENT OF THE FUEL PUMP, THE OIL PRESSURE SENDER PUMP AND THE AIR INJECTOR PUMP ( NO CHARGE FOR THIS). COST: $1004.81. WHEN I TRIED TO DRIVE IT HOME, THE ENGINE LIGHT LIT UP AGAIN SO I RETURNED TO THE DEALERSHIP. THIS TIME THERE WAS A NEED TO REPLACE A EMISSION VALVE.( NO CHARGE). FIVE DAYS LATER, THE ENGINE LIGHT LIT UP AGAIN. DIAGNOSIS: CODE PO411, AIR INJECTOR PUMP MALFUNCTION. WILL SCHEDULE REPAIR NEXT WEEK ( FEBRUARY 14-21) THIS IGNITION COIL MALFUNCTION CAUSED ELECTRICAL FAILURES TO ELECTRONIC MODULE, THE FUEL PUMP, THE AIR INJECTOR PUMP, THE OIL PRESSURE PUMP AND THE EMISSION VALVE SO FAR, AT GREAT COST TO THE CONSUMER. MORE IMPORTANTLY, THE FEAR IS THAT THE IGNITION COIL RUPTURE AND RESULTING FAILURE COULD HAVE CAUSED AN ENGINE FIRE. THE SOUND WAS DEAFENING AND FELT LIKE AN EXPLOSION. I HAVE NEVER EXPERIENCED THIS KIND OF PROBLEM WITH ANY OTHER OF MY AUTOMOBILES. IT WAS A FRIGHTENING EXPERIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681086February 4, 2015
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE KEY FOB FAILED TO OPERATE THE DOOR LOCKS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT ALL DOOR LOCKS AND THE KEYLESS ENTRY MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679767January 29, 2015
AIR BAGS, VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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