Buick LaCrosse Complaints (2010)

189 consumer complaints on file.

#10724456June 9, 2015
ENGINE
MY CAR CURRENTLY IS PARKED IN MY GARAGE AND THERE IS A FAN BLOWING. IT HAS BEEN BLOWING THE PAST HOUR. I READ ON THE INTERNET THAT OTHER CARS ARE HAVING A SIMILAR ISSUES. THEY STATE THE CAUSE IS THE WATER PUMP. I PLAN ON TAKING MY CAR TO THE SHOP TOMORROW FOR A EVALUATION. I HOPE THAT I DON'T WAKE UP TOMORROW AND THE ENGINE FAN IS STILL RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722323May 29, 2015
SUSPENSION
I STARTED MY CAR AND THE ALERT CAME UP SERVICE SUSPENSION. I CARRIED IT TO THE DEALER AND OF COURSE THE LIGHT HAD GONE OUT BY THEN. I TRIED RESTARTING TO SEE WHAT WOULD HAPPEN. THE SERVICE GUY SAID HE HAD NOT HEARD OF THAT HAPPENING. ABOUT 2 WEEKS LATER IT HAPPENS AGAIN, WENT BACK TO THE DEALER SAME SITUATION. THE ALERT STILL COMES ON FROM TIME TO TIME. IT HAS NOT CAUSED ANY ACCIDENTS OR ANY DAMAGE AS FAR AS I KNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703762April 5, 2015
ELECTRICAL SYSTEM, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
TOOK MY CAR IN FOR REGULAR SERVICE, MY WIFE DROVE IT HOME, THE CAR DIED AFTER 8 MILES. SHE SLOWED FOR STOP LIGHT, CAR SUDDENLY DIED. ELECTRICAL SYSTEM WENT CRAZY, CAR LOST POWER, DIED. I BACKTRACKED TO HELP,. I TRIED STARTING THE CAR BUT DIDN'T HAVE ANY COMPRESSION. I CALLED DEALER, THEY SENT TOLL TRUCK. ACCORDING TO THEM, THEY CHECKED IT, DROVE IT A FEW TIMES, SAID COULDN'T FIND ANYTHING WRONG, CALLED GM FOR HELP. THE DEALER'S SERVICE REP SAID GM TOLD THEM HEARD OF SIMILAR INCIDENTS IN LACROSSE. GM RECOMMENDED THEY APPLY LUBRICANT CABLES CONNECTING TO ECM. DID SO. HAD 3 PEOPLE TEST DRIVE CAR, SAID OPERATING FINE. RECEIVED CALL FROM DEALER STATING PROBLEM CORRECTED,CAR GOOD TO GO. PICKED UP CAR IN COMPANY MECHANIC FRIEND. REP EXPLAINED WHAT THEY DID, CHECKED ALL ELECTRICAL CIRCUITS, BREAKERS, CONNECTIONS, ETC AND EVERYTHING APPEARED TO BE WORKING FINE. TOLD HIM THAT MY WIFE DIDN'T FEEL SAFE DRIVING THE CAR NOW BECAUSE OF INCIDENT AND HE SAID CAR SHOULD BE FINE FOR AT LEAST 5 YEARS. I ASKED WHAT IF FIX IDIDN'T WORK? HE SAID THAT IT WOULD PROBABLY REQUIRE A NEW ECM. WELL, CAR DIED AGAIN YESTERDAY, APRIL 4, ABOUT 1:30 PM WHILE DRIVING WITH MY WIFE TO OUR SON'S HOUSE. WAS GOING ABOUT 40 MILES/HR AFTER EXITING HIGHWAY, CAR STARTING STALLING, JERKING AND ALL OF THE CONSOLE LIGHTS WERE GOING CRAZY. CHECK ENGINE LIGHT WENT ON, A SERVICE STABILITY TRACK WARNING AND THE KEY SYMBOL APPEARED ON CENTER CONSOLE, IT DIED COMPLETELY. TRIED RESTARTING IT BUT IT WOULDN'T. WAITED FOR TRAFFIC TO PASS, THEN I ROLLED CAR BACKWARDS TOWARD THE CURB TO GET OUT OF TRAFFIC LANES. I WAITED A FEW MINUTES AND THEN STARTED THE CART AGAIN. I WENT A FEW HUNDRED FEET, THEN IT DIED AGAIN. I DID THIS 3 MORE TIMES UNTIL GETTING TO MY SON'S HOUSE WHERE I WAS ABLE TO PARK IT. I CALLED THE DEALERSHIP ABOUT 20 MINUTES LATER, THE SERVICE DEPARTMENT HAD ALREADY CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701780March 25, 2015
ENGINE, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
I WAS DRIVING ON THE FREEWAY THIS MORNING DOING ABOUT 60MPH IN TRAFFIC AND ALL OF A SUDDEN MY CAR LOST POWER. THE DASH OR THE DIC WENT COMPLETELY BLANK, BUT NOT BEFORE ALL OF THE CHIMES, AND THE CAUTION ALERTS APPEARING AND THEN I STARTED TO LOOSE SPEED. FORTUNATELY I WAS ABLE TO PULL OFF TO THE SIDE OF THE FREEWAY. AT THAT POINT I PUT THE CAR IN PARK AFTER A MINUTE I RESTARTED IT AND CONTINUED TO DRIVE TO WORK. THIS SAME INCIDENT OCCURRED BACK IN NOVEMBER OF 2014. COINCIDENTLY I WAS ON THE FREEWAY THEN TOO. BUT WHEN I CALLED THE DEALERSHIP BACK IN NOVEMBER WHEN THIS FIRST HAPPENED THEY INFORMED ME THAT THERE WAS NOTHING THAT THEY COULD DO UNLESS I WAS ABLE TO RECREATE THE ISSUE. BUT OF COURSE I CAN'T RECREATE THE ISSUE AND NOW FOUR MONTHS LATER IT'S HAPPENING AGAIN. I DON'T UNDERSTAND WHY THERE HAS NOT BEEN A RECALL FOR THIS. ESPECIALLY CONSIDERING I HAVE READ OTHER COMPLAINTS FOR THE SAME REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681453February 5, 2015
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THIS IS A REOCCURRING ISSUE WITH THE CAR SHUTTING OFF COMPLETLY WHILE DRIVING OR LOSS OF ENGINE POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661669December 24, 2014
ELECTRICAL SYSTEM
2010 BUICK LUCERNE REAR FUSE BLOCK MALFUNCTIONED AND CAUGHT FIRE *CN
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10663157December 9, 2014
ENGINE, STEERING, SERVICE BRAKES
ENGINE QUIT CAUSING BRAKES AND STEERING TO BECOME INOPERATIVE. THIS IS THE 5TH TIME THIS HAS HAPPENED. I HAVE PREVIOUSLY REPORTED THIS TO NHTSA AND GENERAL MOTORS.I NEVER RECEIVED A RESPONSE FROM GM. I TOOK THE VEHICLE TO MY DEALER AND THE ONLY THING THEY DID WAS REPROGRAM THE VEHICLE BUT APPARENTLY IT DID NO GOOD. I THINK THE PROBLEM IS IN THE IGNITION SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662706December 8, 2014
EXTERIOR LIGHTING
WE HAVE HAD THE VEHICLE SINCE 10/16/2012 AND JUST RECENTLY NOTICED THE PROBLEM. OUR LEFT HEADLIGHT WILL GO OUT. THE ONLY WAY WE NOTICED THIS WAS WHEN WE DROVE UP TO A STORE AND NOTICED THE REFLECTION IN THE GLASS. WE HAD THE 2010 BUICK SERVICED LAST WEEK AND MENTIONED IT TO THE SERVICEMAN; HE SAID HE FOUND NOTHING.. I HEARD APPROX 2 WEEKS AGO ON T.V. THAT THE (---?--2009) BUICK LACROSSE HEAD LIGHT OR LIGHTS WOULD GO OUT. SHOULD THIS INCLUDE 2010 ALSO.SINCE OUR LIGHTS ARE ON CONTINUOUSLY, THIS HAPPENS DAY OR NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661818December 2, 2014
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE THERMOSTAT FAILED CAUSING THE VEHICLE TO EMIT SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,076.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10661193November 28, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED OR IN MOTION, ALL OF THE WINDOWS FROSTED OVER. NO WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED MONTHLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 01/07/14*LJ UPDATED 9/7/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661099November 26, 2014
SERVICE BRAKES
3/28/14: TOOK CAR TO DEALERSHIP AS MY BRAKE PEDAL WAS APPX. ONE INCH FROM THE FLOOR WHEN DEPRESSED WHILE STOPPING CAR. WAS TOLD BRAKE PADS, CALIPERS & BRAKE FLUID WERE ALL OKAY. I WAS ADVISED TO MONITOR...THAT "CONDITION WAS DUE TO BRAKE PADS WEARING & WHEN BRAKE PADS WEAR, THE PEDAL WILL MOVE FURTHER DOWN BECAUSE PADS HAVE TO TRAVEL FARTHER IN TO PRESS AGAINST THE ROTORS". 5/28/14:RETURNED CAR TO DEALERSHIP AS BRAKE PEDAL WAS ALMOST TOUCHING THE FLOOR WHEN DEPRESSED. THEY DETERMINED THAT MY MASTER CYLINDER HAD FAILED...WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659225November 19, 2014
SERVICE BRAKES, WHEELS
PREMATURE FAILURE OF THE ANTILOCK BRAKING SYSTEM DUE TO DEFECTIVE HUB BEARING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654682November 13, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE FRONT WINDSHIELD. THE CONTACT ALSO STATED THAT THE ENTIRE INSTRUMENT PANEL CONTINUOUSLY ILLUMINATED. IN ADDITION, THE HEATER CONTROL KNOB FAILED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654283November 11, 2014
ELECTRONIC STABILITY CONTROL (ESC)
I HAD JUST LEFT THE HIGHWAY AND WAS COASTING AROUND 35 MPH WHEN MY CHECK ENGINE LIGHT CAME ON AND MY PARKING ASSIST LIGHT FLASHED AND THE CAR SLOWED TO ALMOST A COMPLETE STOP. I WAS ABLE TO PULL TO THE SIDE AND RESTART IT. I ATTEMPTED TO BRING IT IN TO 2 DIFFERENT DEALERSHIPS BUT I WAS TOLD THEY WERE BOOKED SOLID (STATIONED IN HAWAII). APPARENTLY IT WAS NOT A BIG ENOUGH DEAL FOR THEM TO TAKE A LOOK BEFORE NEXT WEEK. I HAVE READ SO MANY COMPLAINTS ABOUT THE SAME THING, WHY ISN'T A RECALL OUT YET? SOMEONE COULD DIE. WHAT DOES IT TAKE TO GET A LAWSUIT GOING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650966October 29, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,630.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641730October 6, 2014
SERVICE BRAKES, SUSPENSION
WENT TO GET MY CAR SERVICED BECAUSE I KEPT HEARING A WHIRRING NOISE DURING ACCELERATION IN THE REAR OF MY VEHICLE. BOTH REAR HUB ASSEMBLIES WENT, ABSOLUTELY RIDICULOUS EXPENSE FOR A 2010 BUICK LACROSSE AT THE "STEALERSHIP" FOR $850.00, WOW!! CRAZY BECAUSE MY FRIEND HAS THE SAME EXACT CAR AND HAS THE SAME EXACT ISSUE. SHOULDN'T THIS BE ON RECALL ALREADY?? WOULD LIKE A RESPONSE.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627203August 21, 2014
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS HAPHAZARDLY DEPRESSED AS THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL. THE CONTACT MENTIONED THAT THE BRAKE PEDAL AND THE ACCELERATOR PEDAL WERE TOO CLOSE IN PROXIMITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621693August 12, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND THE ELECTRICAL SYSTEM FAILED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL OPERATION WHEN IT WAS RESTARTED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616389July 25, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS, THE SERVICE PARKING ASSIST WARNING LIGHT FLASHED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. UPDATED 8/28/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614892July 21, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WAS TRAVELING ON THE HIGHWAY AT 5:30AM WITH MINIMAL TRAFFIC. WHILE TRAVELING AT 66MPH, I PUT THE CAR INTO CRUISE CONTROL. THEN I PULLED MY FOOT OFF THE GAS PEDAL THAT PLACED IT FLAT FOOTED WITH ME LEG TOWARDS THE SEAT. I AM A SHORT PERSON. I HAVE 3 HOUSE KEYS ON A RING ATTACHED TO THE CAR KEY. I FELT MY KNEE TOUCH THE DANGLING KEYS. AT THAT MOMENT, THE ELECTRICAL SYSTEM AND CAR SHUT DOWN. I HAD NO POWER BRAKES OR NO POWER STEERING, ETC. I WAS IN THE LANE CLOSEST TO THE BREAKDOWN LANE. I WAS ABLE GET THE CAR INTO THE BREAKDOWN LANE AND COST TO A STOP. (FORTUNATELY NO TRAFFIC PASSED ME UNTIL I FINALLY STOPPED.) THE IGNITION KEY AND SWITCH WAS IN THE ON POSITION WHEN I STOPPED. I WAS ABLE TO RESTART THE CAR BY PLACING THE CAR IN PARK AND RESTARTING THE CAR. I BROUGHT THE CAR TO THE DEALERSHIP. THEY LOOKED AT THE CAR AND FOUND NO ERROR CODES. THEY COULD NOT DUPLICATE MY PROBLEM. THEY TOLD ME I MUST HAVE SHUT OFF THE IGNITION SWITCH WITH MY KNEE. I ATTEMPTED TO DO THIS AN CANNOT TURN THE KEY OFF WITH MY KNEE. I ADDITION, MY KNEE DOES NOT REACH THE SWITCH WITHOUT LIFTING IT UP AT LEAST A COUPLE INCHES. I ONLY BRUSHED THE BOTTOM OF THE DANGLING HOUSE KEYS. 2010 SHOULD BE INCLUDED IN THE RECALL!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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