Buick LaCrosse Complaints (2008)

251 consumer complaints on file.

#10882908July 6, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883159July 6, 2016
AIR BAGS
AIR BAG WARNING INDICATOR ILLUMINATES ERRATICALLY. SOMETIMES IT IS ILLUMINATED WHEN STARTING THE ENGINE, SOMETIMES IT ILLUMINATES WHEN THE VEHICLE IS MOVING DOWN THE ROAD AT VARIOUS SPEEDS (NO REAL PATTERN). SOMETIMES THE WARNING LIGHT GOES OUT WHILE DRIVING AND OTHER TIMES IT STAYS ON UNTIL THE CAR IS PARKED AND TURNED OFF. IT SEEMS TO BE RELATED TO WARMER WEATHER BECAUSE THE SYMPTOMS WENT AWAY WHEN IT GOT COLD IN SEPTEMBER 2015 AND CAME BACK WHEN IT GOT WARMER IN JUNE 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881491June 29, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNED A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A LEFT TURN, THE POWER STEERING AND BRAKES SEIZED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO A CONCRETE POLE, GAS METER, AND TREE; HOWEVER, THE ENGINE CONTINUED TO REV. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO TURN OFF THE VEHICLE. THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED AND TOWED. THE DRIVER RECEIVED FACIAL AND HAND INJURIES AND THE PASSENGER RECEIVED STOMACH INJURIES. MEDICAL ATTENTION WAS REQUIRED FOR THE PASSENGER. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT'S INSURANCE COMPANY BELIEVED THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 90,696.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10876760June 27, 2016
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE ACCELERATOR PEDAL DEPRESSED INDEPENDENTLY AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL HAD TO BE DEPRESSED WITH EXTREME FORCE IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED AND THE ECU NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875596June 21, 2016
ELECTRICAL SYSTEM
ALL FOUR DOOR LOCK LATCHES FAILED AT AROUND 70,000 MILES. THE LOCAL BUICK DEALERSHIP STATED THAT ALL 4 SENSORS WERE BAD AND REPAIR THEM FOR $1,600. BUICK HAS A PARTS QUALITY ISSUE OR A DESIGN PROBLEM. POSES A SAFETY ISSUE IF IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864966May 15, 2016
ELECTRICAL SYSTEM
AUTOMATIC DOOR LOCKS SOMETIMES LOCK SOMETIMES THEY DO NOT LOCK WHEN I PUT CAR INTO DRIVE THE DOORS DO NOT LOCK HAVE TO MANUALLY LOCK THEM THE FOB WILL NOT LOCK THEM EITHER THEN DAYS WEEKS LATER THEY WORK! THIS STARTED WITH 40K MILES I NOW HAVE 56K MILES ON THE CAR! CAR IS PUT INTO STORAGE EACH WINTER NEVER DRIVEN IN WINTER MONTHS I HAVE READ MANY COMPLAINTS OF THIS PROBLEM ON YOUR SIGHT THIS IS VERY UPSETTING NOTHING BEING DONE HOW COME? BEING AN ELECTRICIAN FOR OVER 30YRS. I AM NOT LETTING A SERVICE MAN EXPERIMENT ON WHAT COULD BE! CAN NOT RECALL LAST TIME AUTO LOCKS HAVE BEEN THIS BAD! GRANDCHILDREN RIDE IN A CAR THAT DOES NOT LOCK! WHAT IS BEING DONE? WEATHER STATIONARY OR IN MOTION NO MATTER WHAT THERE IS A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864741May 13, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEAD LIGHTS FAILED AS THE HEAD LIGHTS RECOMMENDED LIGHT APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLAMP RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED USING A TEMPORARY HEAD LIGHT RELAY HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,351. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864541May 12, 2016
AIR BAGS, ELECTRICAL SYSTEM
2008 BUICK LACROSSE - AIRBAG LIGHT WILL COME ON NEAR THE SPEEDOMETER WHILE DRIVING DOWN THE ROAD. IT WILL STAY ON FOR A COUPLE MINUTES THEN SHUT OFF. THERE ARE 74,000 MILES ON THE VEHICLE AND I JUST BOUGHT IT USED FROM A BUICK DEALERSHIP. I'M ASSUMING THE PROBLEM WAS THERE WITH PREVIOUS OWNERS AS WELL SINCE IT HAPPENED FOR THE FIRST TIME AS I WAS DRIVING THE CAR HOME AFTER PURCHASING. THIS HAPPENS EVEN IF THERE ISN'T ANYONE IN THE PASSENGER SEAT AT ALL. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS ONLINE AS WHEN THAT LIGHT IS ON THE AIRBAG WILL NOT DEPLOY IN AN ACCIDENT. THERE ARE MANY STORIES OF MODULES AND OTHER THINGS BEING REPLACED BUT IT NOT FIXING THE PROBLEM. THIS IS CLEARLY A SAFETY ISSUE THAT CONCERNS ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861652April 27, 2016
AIR BAGS
AIRBAG SENSOR IN PASSENGER SEAT FAILED. THAT ALSO EFFECTED THE SEAT BELT WARNING LIGHT. FAILURE WAS INTERMITTENT AND OCCURRED WITH ENGINE RUNNING CAR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860602April 20, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853962April 7, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/11/16*LJ THE LOW BEAM HEAD LIGHTS REACH A VERY SHORT DISTANCE FROM THE VEHICLE. UPDATED 05/16/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852263March 29, 2016
AIR BAGS
SEAT BELT MODULE FAILURE, INTERMITTENT. OCCURS EITHER WHILE DRIVING OR UPON START-UP. AIR BAGS ARE INOPERABLE WHEN INDICATOR LIGHT IS ON. NOT RELATED TO ANY KNOWN INCIDENT. THIS VEHICLE HAS ONLY 60,00 MILES ON IT. PROBLEM APPEARED AT ABOUT 50,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840326March 7, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG MODULE FAILED. THE VEHICLE WAS REPAIRED AND THE FRONT PASSENGER SIDE AIR BAG MODULE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 58,000. UPDATED 05/03/16*LJ THE CONSUMER STATED THE VEHICLE SHOULD HAVE BEEN INCLUDED IN A RECALL. UPDATED 11/29/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839682March 3, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPING NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PART NOT AVAILABLE. UPDATED 06/29/16*LJ THE CONSUMER STATED AFTER 17 MONTHS, HE FINALLY RECEIVED A CALL FROM THE DEALER, SAYING THE PART WAS IN STOCK. UPDATED 07/07/16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836174February 3, 2016
EXTERIOR LIGHTING
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO HEADLAMP DRIVER MODULE RECALL NOTICE REIMBURSEMENT ISSUES. *SMD THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818218January 5, 2016
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING MALFUNCTIONED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816522December 28, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 50 MPH, THE HEADLIGHTS AND BRAKE LIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 03-10-16 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811304December 20, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON DEC. 18TH MY WIFE AND I WERE DRIVING AT NIGHT GOING TO A CHRISTMAS PARTY WHEN THE LOW BEAM HEADLIGHTS WENT OUT WITHOUT WARNING.I SWITCHED TO THE HIGH BEAMS AS THEY WERE STILL FUNCTIONING. WE WENT THE LAST MILE TO OUR DESTINATION ON THE HIGH BEAMS. I TURNED OFF THE CAR TO SEE IF THAT WOULD RE;SET THE LIGHTS, IT DID NOT. WE WENT TO THE PARTY AND CAME BACK TO THE CAR APX. 3 HOURS LATER. I STARTED THE CAR AND THE LOW BEAMS CAME ON..AFTER ABOUT 1/2 MILE THEY WENT OUT AGAIN..SO I PULLED OVER AND SHUT OFF THE CAR TO SEE IF THEY WOULD COME ON UPON RE-START,THEY DID NOT,SO WE CONTINUED ON WITH HIGH BEAMS. AFTER ABOUT 10 MINUTES THE LOW BEAMS CAME ON FOR THE REST OF OUR TRIP HOME. THE NEXT DAY I RESEARCHED THE ISSUE ON-LINE AND DISCOVERED A RECALL HAD BEEN ISSUED FOR THIS PROBLEM I CONTACTED THE LOCAL BUICK DEALER AND WAS TOLD THEY WERE OF THE PROBLEM BUT HAD NO DIRECTION ON HOW TO FIX IT FROM G.M. MY WIFE CALLED ANOTHER AREA BUICK DEALER AND RECIEVED THE SAME REPLY..SHE WAS ABLE TO GET A HOLD OF G.M. AND WAS TOLD THEY WERE AWARE OF THE ISSUE AND WOULD GET BACK TO US.. WE NEVER R GOT ANY RECALL NOTICE FROM G.M. I HAD TO PRINT ALL THE FORMS FROM THE NHTSA WEB SITE.. SEEMS TO ME THAT THIS A MULTI MILLION DOLLAR LAW SUIT WAITING TO HAPPEN AFTER SOMETHING REALLY BAD HAPPENS (IT IS ONLY A MATTER OF TIME). THIS PROBLEM IS NOT JUST WITH TE BUICK LACROSSE THERE ARE OTHER MODELS INVOLVED.. SO WHAT CAN BE DONE TO GET G.M. AND THEIR DEALERS TO FIX THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809707December 11, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BULB FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,866. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806165November 23, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADSLIGHTS WOULD SUDDENLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) WAS RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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