Buick LaCrosse Complaints (2007)

250 consumer complaints on file.

#10372257December 23, 2010
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVING A DISTANCE OF THREE MILES CAR STALLED FIVE TIMES. STARTED AGAIN EACH TIME DEALERSHIP SOLD ME A NEW BATTERY THREE DAYS LATER--ACCELERATION QUIT, GOING DOWN THE ROAD IN HEAVY TRAFFIC. I ENGAGED THE ACCELERATOR WITH NO RESPONSE. ABLE TO PULL OVER AND TURN OFF KEY AND THEN START AGAIN AND PROCEED. DEALERSHIP TOLD ME THAT THE COMPUTER SHOWED NO PROBLEM WITH THE CAR. TWO DAYS LATER THE CAR STALLED IN MY MOBILE HOME PARK, STARTED THEN STALLED AND WOULDN'T START. WHEN I TRIED TO START THE CAR IT WOULDN'T. THEN WHEN I TRIED TO START AGAIN AND RELEASED THE KEY, THE STARTER GRABBED THE KEY AND KEPT GRINDING MOMENTARILY. THEN WHEN I TRIED TO START IT THE STARTER CLICKED AS IF IT WERE GONE. I PARKED IT FOR THE NIGHT AND CALLED AAA IN THE MORNING. THE CAR STARTED RIGHT UP AND WAS DRIVEN ON TO THE TRUCK.. I WAS TOLD I NEEDED TWO PARTS A STARTER AND SOMETHING ELSE. THAT WAS ON MONDAY. IT'S THURSDAY NOW AND I'M WAITING FOR ANOTHER PART. I WAS TOLD THE DIMMER SWITCH HAD SHORTED OUT AND HAD BEEN AFFECTING THE WHOLE SYSTEM. IT IS NOW THURSDAY AFTERNOON AND MY PART HAS BEEN SNOWED IN . THERE IS NONE TO BER HAD IN THE WHOLE CITY OF TAMPA FLORIDA! I AM A SNOW BIRD AND AM THANKFUL I WASN'T ON THE ROAD TO MICHIGAN WHEN THIS HAPPENED. LOSING ACCELERATION AND/OR STALLING IN HEAVY TRAFFIC IS A VERY DANGEROUS SITUATION. BY THE WAY I DIDN'T TRUST THE CENTURY BUICK DEALERSHIP I HAD THE AAA GARAGE WORK ON IT THIS TIME. IT COST ME $300. THE FIRST TIME ) THE SECOND $0.BUT WITH NO RESULTS. NOW I'M IN IT FOR MORE THAT $400.00. MERRY CHRISTMAS. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365810November 15, 2010
VISIBILITY
WINDSHIELD WIPER MECHANISM FAILED AND THE WIPERS DO NOT OPERATE AT ALL. THE WIPERS HAVE ALL TOGETHER STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364229November 5, 2010
EXTERIOR LIGHTING
WHILE I WAS DRIVING AT NIGHT MY LOW HEADLIGHTS WENT OUT. THE HIGHBEAMS WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361358October 20, 2010
FUEL SYSTEM, GASOLINE
07 BUICK LACROSSE WITH 35K MILES FAILED 5TIMES AND COULD HAVE BEEN REAR ENDED. FAILED 4/10 FL,FUEL PUMP CORRECTED FAILED JERSEY 4 TIMES TOWED TO DEALER TWICE WHO DID NOTHING BUT TIGHTEND WIRE VERY ILL WIFE MADE A NEW CAR NECESSARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354587September 8, 2010
TIRES
DRIVING 70 MPH ON INTERSTATE AND HAD BLOWOUT DUE TO SPLITTING OF GOODYEAR EAGLE LS 2 TIRE WITH ONLY 28000 MILES. TIRES PURCHASED ON NEW 2007 BUICK LACROSSE WITH 0 MILES. COULD HAVE CAUSED WRECK AND POSSIBLY DEATH. THIS HAPPENED AGAIN ON 9-6-20210 SAME SITUATION ON A SECOND TIRE. GOODYEAR WOULD NOT REPLACE ALL 4 TIRES EVEN THOUGH 2 BLEW OUT DUE TO SPLITTING OF TIRE. GOODYEAR ONLY PRO RATED THE TWO THAT WERE BLOWN AND I WOULD HAVE TO WAIT UNTIL OTHERS BLOW. THIS IS TOO DANGEROUS AND GOODYEAR NEEDS TO BE RESPONSIBLE. IF THE OTHERS BLOW AND THERE IS WRECK OR INJURY THERE WILL BE A LAWSUIT AND WANT IT NOTED THAT I HAVE REPORTED AND TRIED TO DO SOMETHING ABOUT BAD TIRES. ONLY HAVE THE DOT # FOR THE SECOND TIRE ONLY BECAUSE GOODYEAR DEALER KEPT THE FIRST BLOWN OUT TIRE. I HAVE NOT LET THEM HAVE THE SECOND TIRE YET. I AM TRYING TO WORK WITH GM TO GET SOME HELP WITH GETTING ALL TIRES REPLACED. GM FIRST TOLD ME TO GO TO GOODYEAR BUT NOW WITH THE SECOND TIRE A MONTH LATER I AM REALLY CONCERNED FOR MY AND OTHERS SAFETY. THE CONSUMER STATED THE DEALER AND GM DECIDED TO REPLACE THE REMAINING THREE TIRES AS A CUSTOMER SATISFACTION GESTURE. UPDATED IVOQ 10/13/10*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347413August 5, 2010
AIR BAGS
2007 BUICK LA CROSSE, 45, 544 MILES. INTERMITTENT OPERATION AND FAILURE OF AIR BAG PASSIVE RESTRAINT SYSTEM INDICATOR SYSTEM AND INDICATOR LIGHTS. INITIALLY, PASSENGER SEAT LIGHT AND FAILURE LIGHT WORK INTERMITTENTLY INDICATING EITHER SYSTEM FAILURE OR TROUBLE AND OR PROBLEM WHEN PASSENGER SEAT IS OCCUPIED OR VACANT. BOTH DASH INDICATOR LIGHTS WILL CYCLE ON AND OFF FOR OCCUPIED OR VACANT PASSENGER SEAT. CURRENTLY THE DASH INDICATOR LIGHT IS STAYING LIT RED INDICATING A SYSTEM FAULT OR FAILURE. USER ACCESSIBLE CONNECTIONS AND HARNESSES VERIFIED TO BE CONNECTED. NO VEHICLE COLLISIONS OR INCIDENTS. WILL REQUEST DIAGNOSTICS FROM BUICK DEALERSHIP WHERE PURCHASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334834June 2, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2007 BUICK LACROSSE SEDAN. CONSUMER STATES MAJOR SAFETY DEFECT. CONSUMER REPORTS WHILE DRIVING THE ENGINE SHUT DOWN 3 TIMES FOR NO APPARENT REASON *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323191April 9, 2010
STEERING
2007 BUICK LACROSSE. CONSUMER EXPRESSES DISCONTENT REGARDING RECALL REPAIRS AND SERVICE. *TGW THE CONSUMER STATED IT TOOK THREE TRIPS TO THE DEALER FOR THEM TO COMPLETE THE REPAIRS. ALSO, THE VEHICLE DEVELOPED A NOISE IN THE POWER STEERING. THE POWER STEERING PUMP AND RESERVOIR HAD TO BE REPLACED, BECAUSE IT HAD NO FLUID IN IT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284516September 18, 2009
EXTERIOR LIGHTING
IN THE PAST SIX MONTHS, THE HEADLIGHTS ON MY 2007 BUICK LACROSSE HAVE TURNED OFF ON THEIR OWN SEVERAL TIMES. TWICE THIS HAS OCCURRED AT NIGHT AND TWICE DURING TWILIGHT. ADJUSTING THE HEADLIGHT SWITCH DOES NOTHING TO AFFECT THE LIGHTS. THIS PROBLEM AFFECTS THE LOW BEAM LIGHTS ONLY. THE CAR HAS BEEN TAKEN TO THE DEALER WITH THIS REPORTED PROBLEM 3 TIMES. THEY REPORT THAT NO PROBLEM WAS FOUND, BUT THEY DID REPLACE A PART ONCE THAT HAS HAD NOT REMEDIED THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275479July 1, 2009
UNKNOWN OR OTHER
TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. WHEN THE CONTACT STARTED THE VEHICLE, HE SMELLED A ROTTEN ODOR INSIDE THE PASSENGER COMPARTMENT. THE ODOR OF THE ROTTEN FUMES IS CURRENTLY MAKING THE CONTACT ILL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DETERMINE THE ORIGIN OF THE ODOR. THE VENTILATION SYSTEM WAS CLEANED AND AN ANTI MOLD CLEANER WAS PLACED IN THE VEHICLE; HOWEVER, THE SMELL STILL PERSISTS. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 27,000. UPDATED 08/21/09. *LJ A TECHNICAN STATED THE ODOR WAS COMING FROM THE LEATHER SEATS. UPDATED 08/26/09 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272452May 31, 2009
STEERING, EQUIPMENT:MECHANICAL
I OWN A BUICK LACROSSE, 2007 CXS MODEL AUTOMOBILE. THE HIGH PRESSURE FITTING TO THE POWER STEERING HAS NOW FAILED 2X IN 6 MONTHS. PART NUMBER IS GM88861206. FITTING FAILED AT THE POWER STEERING UNIT. CAUSED POWER STEERING LEAK AND LOSS OF POWER STEERING. DEALER HAS REPAIRED EXACT SAME PART NOW 2X IN 6 MONTHS. DEALER IS CLASSIC BUICK-PONTIAC IN PAINESVILLE OHIO 44077. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263337March 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 BUICK LACROSSE TOTALEDIN TRANSIT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10256324January 26, 2009
ENGINE AND ENGINE COOLING
UNABLE TO READ DASH INFORMATION AT DUSK IN THE AM,THE DASH LIGHT DISPLAY WILL TAKE ANYWHERE FROM 15 SECONDS TO 30 MINUTES TO READ. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255426January 17, 2009
STEERING, EQUIPMENT
STEERING CLUNK DEALER FOUND NOISY INTERMEDIATE STEERING SHAFT. REPLACED INTERMEDIATE STEERING SHAFT.. TOOK 2 HRS CLAIMED DEFECTIVE PART... PARTY NEXT TO ME IN WAITING ROOM HAD SOME PROBLEM WAS IT PART, POOR MECHANIC OR OR BAD DESIGN VERY UNEASY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253025December 29, 2008
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE INSTRUMENT PANEL INDICATORS AND HEADLIGHTS DIMMED TWICE. THE SECOND TIME THE FAILURE OCCURRED WAS WHILE DRIVING 70 MPH. WHEN THE CONTACT MOVED THE DIMMER BUTTON, THE INSTRUMENT PANEL INDICATORS ILLUMINATED AGAIN, BUT THE HIGH BEAM HEADLIGHTS ILLUMINATED INSTEAD OF THE NORMAL BEAMS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY FOUND NO FAILURES; HOWEVER, THEY REPLACED A PART. THE CONTACT WAS UNSURE OF WHICH PART WAS REPLACED; HOWEVER, IT DID NOT CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 49,000 AND CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238651August 18, 2008
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE VEHICLE HAS GOODYEAR TIRES, SIZE P/225/60/R16 (NA). THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIRE WOULD SPORADICALLY LOSE PRESSURE. AS A RESULT, SHE EXPERIENCED EXCESSIVE SHAKING IN THE WHEEL WHILE DRIVING AT VARIOUS SPEEDS. SHE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND THEY ROTATED, INSPECTED, AND BALANCED THE TIRES. AS OF AUGUST 18, 2008, THE DEALERS HAVE BEEN UNSUCCESSFUL IN REMEDYING THE FAILURE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE MILEAGE WAS 18,210.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237639August 11, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. IN FOUR DIFFERENT SITUATIONS, WHILE DRIVING 40 MPH, THE VEHICLE WOULD RANDOMLY STALL. THE CONTACT HEARD CLANKING NOISES IMMEDIATELY BEFORE THE VEHICLE BEGAN TO HESITATE AND EVENTUALLY STALL. IN TWO OF THE INCIDENTS, THE VEHICLE WAS ABLE TO BE RESTARTED AFTER A FEW ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY WERE ABLE TO DIAGNOSE THE CAUSE OF THE FAILURE AND PRODUCE AN ERROR CODE BOTH TIMES. THEY REPROGRAMMED THE ENGINE, WHICH REPAIRED THE FAILURE FOR APPROXIMATELY TWO OR THREE DAYS. DURING ONE OF THE VISITS, THE DEALER REPLACED A TRANSMITTER AND A THROTTLE BODY. THE REPAIRS WOULD LAST FOR APPROXIMATELY 3 OR 4 DAYS. THE VEHICLE STALLED AGAIN WHILE DRIVING 40 MPH. THE VEHICLE WAS UNABLE TO BE RESTARTED AND THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE HAS NOT BEEN REPAIRED AND REMAINS AT THE DEALER. THE FAILURE MILEAGE WAS 16,755 AND CURRENT MILEAGE WAS 17,334.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221226March 14, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
COMPUTER TIRE PRESSURE READS INCORRECT TIRE POSITIONS ON READ OUT ON DISPLAY ON VEHICLE DASH BOARD. RIGHT REAR READS THE LEFT FRONT TIRE HAS BEEN TO DEALER TWICE STILL NOT CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215935January 24, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. HE STATED THAT THE INSTRUMENT PANEL LIGHTS WOULD NOT ILLUMINATE WHEN THE DAYTIME RUNNING LIMPS ACTIVATED. THE DEALER INSPECTED THE VEHICLE HOWEVER THEY WERE UNABLE TO REPAIR BECAUSE THE VEHICLE WAS DESIGNED THAT WAY. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 8,000. THE VIN AND ENGINE SIZE WERE UNAVAILABLE. UPDATED02-14-08 *BF UPDATED 02/14/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214535January 11, 2008
SUSPENSION
I OWN A 2007 BUICK LACROSSE CXL. IT HAS HAD A VIBRATION IN IT SINCE IT WAS DELIVERED. I DROVE IT UNTIL IT HAD 2,300 MILES ON IT TO SEE IF THE TIRES WOULD EVEN OUT, BUT THEY DID NOT, SO I TOOK THE CAR IN AND THE DEALER BALANCED THE WHEELS . THE VIBRATION WAS LESSENED, BUT STILL THERE. I ADDED AIR TO ALL THE TIRES TO A PRESSURE OF 30PSI COLD AND THIS HELPED BUT DID NOT ELIMINATE THE VIBRATION WHICH SEEMS TO BE IN THE REAR TIRES. I PUT MY CONCERNS ON THE DEALER PERFORMANCE FORM AND WAS CONTACTED BY A BUICK REPRESENTATIVE WHO ASSIGNED ME A CONFIRMATION NUMBER AND SAID THE CONCERN WOULD BE LOOKED AT BY BUICK, BUT HE COULD OFFER LITTLE IN THE WAY OF REMEDY. I CURRENTLY HAVE 2,900 MILES ON THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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