Buick Century Complaints (2001)

145 consumer complaints on file.

#10101994December 2, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES FAILED WHEN DEPRESSED AT 40 MPH. THE PEDAL WENT TO THE FLOOR. THIS RESULTED IN THE VEHICLE SKIDDING ON DRY PAVEMENT. CONSUMER PUMPED THE BRAKE PEDAL AND VEHICLE STOPPED AN ONE FOOT SHORT OF REAR ENDING ANOTHER VEHICLE. ENGINE LIGHT CAME ON AND STAYED ON FOUR DAYS PRIOR TO BRAKE FAILURE. VEHICLE WILL BE TOWED TO THE DEALERSHIP TO HAVE THE BRAKES INSPECTED.*AK. WILKINS BUICK-MAZDA PROVIDED CONSUMER WITH ONE COMPLIMENTARY BRAKE INSPECTION NOT TO EXCEED $200.00. DEALER WAS UNABLE TO DUPLICATE THE BRAKE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099798November 10, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WHILE PULLING OUT OF A DRIVEWAY A LOUD CLANKING NOISE WAS HEARD COMING FROM THE FRONT. ALSO, DASHBOARD LIGHT FLASHED ON AND OFF INTERMITTENTLY . CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE BEARING SHEARED OFF THE TRANSMISSION. BATTERY AND TRANSMISSION NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093357September 30, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
BUICK CENTURY 2001 DEALER/REPAIR TOLD ME THAT I NEEDED TO REPLACE THE EBCM AND CONTROL ARMS AFTER I COMPLAINED ABOUT THE SLIGHT SHIMMY ON THE RIGHT SIDE AT 55. THEY ALSO SAID THAT THEY HAD RECEIVED NOTICE ABOUT THIS DEFECT FROM THE COMPANY, BUT NO RECALL. I'M NOT CLEAR WHY I SHOULD HAVE TO PAY A BILL OF $1222. FOR A DEFECT REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093344September 29, 2004
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TRUNK DOOR ASSIST ARMS FAILED. TRUNK CAME CRASHING ON MY BACK AND HIT ME, CAUSING BLACK AND BLUE MARKS/TRIP TO EMERGENCY DOCTOR. UNKNOWN (AT THE MOMENT) IF THEY WILL PAY FEE. BUICK AGREED TO PROVIDE PART AT NO CHARGE, CUSTOMER I TO PAY FOR INSTALLATION . *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10090095September 29, 2004
TIRES
WHILE DRIVING 65 MPH, THE REAR PASSENGER TIRE BEGAN TO PRODUCE A THUMPING NOISE. LATER, THE CONSUMER DISCOVERED THAT THE TIRE HAD SEPARATED. *AK THE PROBLEM LEAD TO A UNNECESSARY REPAIR OF THE RIGHT FRONT WHEEL BEARING. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083710July 29, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING VEHICLE STOPPED ACCELERATING. THEN, STARTED SHAKING. VEHICLE WAS TOWED TO THE DEALERSHIP. THE BEARING BETWEEN THE SUN GEAR FAILED, AND CAUSED SUN GEARS TO STRIP, CREATING METAL CONTAMINATION THROUGH OUT THE TRANSMISSION. THE SUN GEAR ASSEMBLY AND TRANSMISSION WERE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071801July 15, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CRUISE CONTROL FAILED CONTINUOUSLY, WHICH RESULTED IN THE VEHICLE ACCELERATING TO HIGH SPEEDS. THE DEALERSHIP REPLACED THE LEVER, BUT THE FAILURE RECURRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081372July 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING UPHILL TRANSMISSION DOWN SHIFTED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078749June 24, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
OUR WELL MAINTAINED 2001 BUICK CENTURY WITH A 3.1 L V6 HAS DEVELOPED AN INTAKE MANIOLD LEAK AT UNDER 75,000 MILES. THE CAR HAS BEEN WONDERFUL SINCE PURCHASED NEW - UNTIL NOW. INTERNET RESEARCH HAS REVEALED THAT GM USED A "PLASTIC" INTAKE MANIFOLD AND IT HAS BEEN PROBLEMATIC. IT WAS ALSO REVEALED THROUGH RESEARCH INTO GASKET MANUFACTURERS THAT THE 100,000 COOLANT IS MORE CORROSIVE THAT GM ANTICIPATED. NOW, WHERE DOES THE RESPONSIBILITY LIE FOR THE MANUFACTURER (BUICK DIV) TO TAKE OWNERSHIP AS A RESPONSIBLE CORPORATE CITIZEN AND PROVIDE SOME REPLACEMENT COST RELIEF TO THE CUSTOMER? I CURRENTLY OWN 3 GENERAL MOTORS VEHICLES, HOWEVER ONLY 1 WITH THE PROBLEMATIC INTAKE MANIFOLD DESIGN. I LOOK FORWARD TO HEARING FROM SOMEONE SOON. AS A MARKETING MANAGER FOR A MAJOR COMPANY, I CAN ASSURE GM THAT CUSTOMER LOYALTY IS WHAT DRIVES MY BUSINESS SUCCESS. IN ORDER FOR ME TO SELECT GM FOR MY NEXT VEHICLE, I WOULD LIKE THEM TO TELL ME WHAT THEY WILL DO TO REMEDY THIS DESIGN FLAW PROBLEM OF INTAKE MANIFOLD GASKET FAILURE. THANKS, ART PANDARU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061603April 20, 2004
AIR BAGS:FRONTAL
CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE WHILE DRIVING AT 50 MPH. FRONT END PUSHD THE ENGINE BACK 2 - 3 INCHES. MOST OF THE DAMAGE OCCURRED ON THE PASSENGER SIDE. UPON IMPACT,NONE OF THE FRONTAL AIR BAGS DEPLOYED. DRIVER AND PASSENGER SUSTAINED SERIOUS INJURIES.*AK *LA
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10066806April 8, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHILE DRIVING, THE CONSUMER WOULD SMELL SULFUR INSIDE THE VEHICLE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069407January 15, 2004
STEERING
GRINDING NOISE IN RIGHT FRONT WHEEL WHILE TURNING TO THE RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069535January 15, 2004
POWER TRAIN
THE TRANSMISSION HAD TO BE TOTALLY REBUILT DUE TO A FAILURE OF THE TARRINGTON BEARING WHICH IN TURN CAUSED THE WHOLE INSIDE OF THE TRANSMISSION TO GET CHEWED UP AND ALL THE INTERNAL PARTS HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049736December 15, 2003
TIRES:SIDEWALL, TIRES:TREAD/BELT
TIRES PURCHASED 7/25/03 WAL-MART, KERNERSVILLE, NC MTS P205/70R15 DOUGLAS XTRA-TRAC. SIDEWALL OF TIRE DISCENGRATED FROM TREAD. WAS TOLD BY HIGHWAY PATROLMAN, HAD THE TIRE BEEN ON THE FRONT, I WOULD HAVE HAD AN ACCIDENT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10042413October 7, 2003
STRUCTURE
WHILE DRIVING IN RAINY WEATHER SUN ROOF DOES NOT CLOSE. CONSUMER STATES IT'S VERY DIFFICULT TO SEE WHEN THE RAIN IS COMING INTO THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041870September 29, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER NOTICED ABS LIGHT FLASHING WHILE TRAVELING, INDICATION THAT ABS SYSTEM WAS NOT WORKING. MANUFACTURER HAD BEEN CONTACTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038504September 9, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
HAD THE SPEED CONTROL FUNCTION ON WHILE DRIVING 65 MPH. VEHICLE SUDDENLY ACCELERATED TO 90 MPH. BRAKES WERE APPLIED TO DECELERATE VEHICLE, WHICH DEACTIVATED THE CRUISE CONTROL. HAD TAKEN VEHICLE TO DEALERSHIP, WHERE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032149September 4, 2003
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
WHILE CHANGING A FLAT TIRE THE JACK COLLAPSED WHICH RESULTING IN BODY DAMAGE TO THE VEHICLE. THE DEALER WAS NOTIFIED. THE DEALER GAVE THE CONSUMER A NEW REPLACEMENT JACK FREE BUT REFUSED TO REPAIR THE BODY DAMAGE. THIS FAILURE WAS REPORTED TO THE BUICK CUSTOMER SERVICE REPRESENTED FOR RESOLUTION. *AK *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032034August 4, 2003
ELECTRICAL SYSTEM, INTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER HAD HER AUTOMOBILE FOR A SHORT PERIOD OF TIME, AND A LOT OF THINGS HAD GONE WRONG. ELECTRICAL SYSTEM MALFUNCTIONED/ VISOR LIGHT STAYED ON ALL THE TIME/ BACK WINDOWS WOULD NOT GO/ BRAKE CALIPER WAS NOT SEALING/ FRONT BRAKE ROTORS WERE PITTED, THAT WAS WHAT THE MECHANIC TOLD HER, AND THE SUSPENSION SYSTEM HAD TO BE REPLACED. SHE STATED ALL OF THE ABOVE HAVE HAPPENED TO VEHICLE WHICH HAD A LOW MILEAGE. BUT ALL OF THESE THINGS WERE REPAIRED. BUT SHE WAS NOT WORRIED, WHAT ELSE WAS GOING WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021892July 3, 2003
STRUCTURE
DESIGN OF THE DASHBOARD CASTS A REFLECTION ONTO THE FRONT WINDSHIELD, CAUSING REDUCED VISIBILITY DURING THE DAY WHILE DRIVING. THE CONSUMER CHECKED OTHER BUICK CENTURY'S AND LASABRE'S AND NOTICED THAT THEY HAD THE SAME PROBLEM. *AK *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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