BMW X7 Complaints (2024)

62 consumer complaints on file.

• #11532046July 13, 2023
  UNKNOWN OR OTHER

  Break Failure on NJ Garden State Parkway.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11521899May 14, 2023
  FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

  I purchased a 2024 BMW X7 xDrive40i VIN: xxxxx on May 1, 2023. I am pleased with the vehicle except for a serious flaw that in addition to compromising convenience creates a potential safety hazard. The problem resides in the Driving Assistant Professional Package which deviates from the somewhat industry standard practice of allowing the driver to select a mode where the vehicle reads speed signs and/or refers to a location speed limit map. If the option is chosen, software can select the posted speed with a driver programmed offset. As an example, if the vehicle enters a 55 mph zone from a different posted speed with a driver programmed offset of -5 mph, the vehicle will automatically begin traveling at 50 mph. During my vehicle selection process, I drove an early 2023 X7 at a dealer that operated as described above. The 2024 X7 I purchased does not follow the above functionality and if the speed limit changes the driver must push a Set Switch to enable the new posted speed. As an example, if the speed limit changes from 55 mph with a driver programmed +5 mph offset, to 40 mph the vehicle will continue to travel at 60 mph in the 40 mph zone until the driver pushes the "Set" button. If the driver missed the 40 mph sign, a safety hazard could ensue as well as a speeding ticket. Virtually all other manufacturers that offer a similar option allow a mode where a new posted speed limit is adopted automatically without the need to push a switch thereby eliminating the above hazard. I would appreciate an assessment and critique of my above concerns along with any corrective action(s) deemed appropriate. Thank you for your consideration of this matter and please let me know your conclusions. I have contacted BMW several times and no explanations or the opportunity to discuss the concern has been allowed. I can provide the many emails I have sent to BMW if desired.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0