BMW X5 Service Bulletins (2014)
396 manufacturer communications on file.
- September 1, 2017•Document ID: 10146769Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- B650414
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary"AIRBAG WARNING LIGHT: ACSM FC 930A60 OR 930A1C SEAT OCCUPANCY DETECTION. According to the customer, the airbag warning light was on, but it may not be on when the vehicle arrives in the workshop. 1. ACSM fault code ""930A60 - Seat occupancy detection, front passenger; malfunction"" is stored. The fault may or may not currently be present. Or 2. ACSM fault code ""930A1C - Front passenger seat occupancy detection transmitting fault (moisture)"" is stored. The fault may or may not currently be present. The front passenger seat occupancy mat consists of a seat occupancy mat with a capacitive sensor system. This means a front passenger is detected by measuring the resistance of the human body. The fault is set when moisture is detected on the mat itself."
Associated Products (154)Associated Documents - September 1, 2017•Document ID: 10146764Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- B611915
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
SummaryGrating or Scraping Noise When Turning Steering Wheel. There is a grating or scraping noise when the steering wheel is turned. The noise comes from the steering column switch cluster (SZL), coil spring or steering wheel. When the steering wheel is turned, the connection between the steering wheel and the steering column switch cluster causes torsional stress, which creates a noise in the coil spring cassette.
Associated Products (24)Associated Documents - September 1, 2017•Document ID: 10146759Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Mfr Comm. #:
- B511614
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary"Door Opens to First Stage While Driving. The door opens to the first stage and the ""Door Open"" indicator (pictogram) will indicate the door affected. This can affect any door. Automatic soft-close drive (Bowden cable lock). Soft-Close Automatic drive (SCA) locking levers are slow to respond to lock request."
Associated Products (5)Associated Documents - June 1, 2017•Document ID: 10146719Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- B840214
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
SummaryConnectedDrive/BMW Assist System Diagnosis Information This Service Information bulletin replaces SI B84 02 14 dated July 2014 What's New: Model - Removed models which no longer support BMW Assist functionality and added new models. Procedure - Add step requesting print out of ConnectedDrive Service Cockpit page Information - Add SI for ConnectedDrive Service Cockpit; updated the hyperlinks and email address for CD support team; deleted scenario for old CDMA unit which are no longer supported. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
Associated Products (253)Associated Documents - May 1, 2017•Document ID: 10149257Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- B612617
- Date Added:
- November 26, 2018
- Manufacturer:
- BMW
SummaryCharging of the high voltage battery is interrupted and will not complete. A change in the job structure in ISTA causes the BDC to open the 30B relay unexpectedly.
Associated Products (39)Associated Documents - May 1, 2017•Document ID: 10149227Service Bulletin/Repair InstructionsPOWER TRAIN; ENGINE
- Mfr Comm. #:
- B120817
- Date Added:
- November 26, 2018
- Manufacturer:
- BMW
SummaryPOWERTRAIN FAULTS DUE TO CHAFING OF ENGINE WIRING HARNESS. One or more of the following fault codes are stored in the DDE: 29FB00 - DeNOx system, warning and switching off scenario: Warning level 1 280D00 - NOx-Sensor upstream DeNOx-catalytic converter, signal NOx: NOx-Signal invalid for too long 280F00 - NOx-Sensor downstream DeNOx-catalytic converter, signal NOx: NOx-signal invalid for too long 29FC00 - DeNOx-system, warning and switch-off scenario: Warning level 2 CD840A - FA-CAN bus: Control unit switched off from bus (Bus off) CD94C7 - Message (RQ_PWR_EL_EPS, 234.0.2, FX): Messaging from EPS failed CD951C - Message (AVL_STMOM_DV_ACT_AVL_FORC_GRD, 49.0.2, FX):Messaging from EPS failed CD9536 - Message (DIAG_OBD_SCR, 0x3EE, FA): Messaging from SCR control unit failed CD953A - Message (ST_FFLV_SCRA, 0x40B, FA): Messaging from SCR control unit failed CD953C - Message (ST_RESO_SCRA, 0x8A, FA): Messaging from SCR control unit failed CD942B - Message (DT_GRDT, 0x1AF, A): Messaging from transmission control unit failed CD946B - Message (ST_GRB_ECU, 0x39A, FA): Messaging from transmission control unit failed CD9487 - Message (RQ_TORQ_CRSH_GRB, 0xB0, A): Messaging from transmission control unit failed CD94B9 - Message (DISP_RPM_ENG_DYNS, 0xF8, A): Signal(s) in message invalid CD94BA - Message (DISP_RPM_ENG_DYNS, 0xF8, A): Messaging from transmission control unit failed CD94C3 - Message (DIAG_OBD_GRB, 0x396, FA): Messaging from transmission control unit failed CD94DC - Transmission control unit, communication: Transmission communication via A- CAN and FACAN failed CD94ED - Message (DT_DISP_GRDT, 0x3FD, FA): Messaging from transmission control unit failed CD950D - Message (RQ_TORQ_CRSH_GRB_2, 0xA0, A): Signal(s) in message invalid ? CD950F - Message (RQ_TORQ_CRSH_GRB_2, 0xA0, A): Messaging from transmission control unit failed ? CD9549 - Message (DIENSTE-ID2=19 request MSA function, 0x598, FA): Message from transmitter control unit (EGS_EL) failed.
Associated Products (4)Associated Documents - May 1, 2017•Document ID: 10136745Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B840214
- Date Added:
- May 14, 2018
- Manufacturer:
- BMW
SummaryConnectedDrive/BMW Assist System Diagnosis Information
Associated Products (242)Associated Documents - April 1, 2017•Document ID: 10146658Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- B840311
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary"?Telematics Device Spares Replacement Part Activation via DCSnet for BMW Assist What's New: ? Model: All models added along with 6AC option code ? Situation: All information added ? Information: Deleted CDMA related information and added activation of Wi-Fi control unit ? Procedure: Added "Note" regarding ConnectedDrive support hotline information . A replacement telematics control unit must only be activated for vehicles with an active BMW Assist subscription. Note: 2G CDMA and 2G GSM telematics control units cannot be activated because they are no longer supported and the supporting network(s) have been decommissioned. INFORMATION The following changes have taken place: All Telematics control unit replacements must be activated by Part managers via the DCSnet application. New steps included in the procedure for activating Telematics control unit replacements for vehicles equipped with Wi-Fi Hotspot (6WD)."
Associated Products (244)Associated Documents - April 1, 2017•Document ID: 10146652Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B613014
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary"?BMW Maintenance Program: 12-Volt Battery Replacement Measure What's new: ? "Models" updated: Model Year 2017 vehicles added ? "Models" updated: Model Year G12 (7 Series) excluded from program ? "Procedure" updated: N63R engine added to 2016 Model Year G12 (7 Series) ? Attachment updated with G12 (7 Series) production date range for 2016 Model Year. INFORMATION This bulletin outlines a customer satisfaction measure that has been designed exclusively for the BMW vehicles listed above. It involves the replacement of the 12-volt battery as a preventive maintenance measure. This 12-volt battery replacement measure is: Effective for repairs dated on or after January 1, 2015. Applicable to vehicles that are still covered by the BMW Maintenance Program. This program is valid for 4 years or 50,000 miles, whichever occurs first. The calculation is based on the current date of repair. It is "applicable" when the 12volt battery was not replaced within the last 12 months. You can then perform the battery replacement as outlined below. Please check the warranty claim history for the specific vehicle in the DCSnet Warranty Vehicle Inquiry to confirm the battery was not already replaced within the previous 12 months."
Associated Products (70)Associated Documents - April 1, 2017•Document ID: 10146647Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B611217
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary"HV CHARGING INTERMITTENTLY NOT POSSIBLE. HV charging is intermittently not possible. When charging problem occurs, a CCM 804 "Charging Not Possible" will be displayed. Affected vehicles may begin to charge if the charger plug is rapidly plugged/unplugged several times. Charging problem may be noticed consistently at same charging location, but not at others. KLE Software."
Associated Products (4)Associated Documents - April 1, 2017•Document ID: 10146644Service Bulletin/Repair InstructionsVEHICLE SPEED CONTROL
- Mfr Comm. #:
- B610417
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
SummarySLIGHT SHUDDERING UNDER ACCELERATION FROM 40-60MPH. When initiating gradual acceleration at between 40mph to 60mph, customer may experience some minor shuddering under acceleration. Some situations that may lead to this experience would be: Gradual depressing of the accelerator pedal Change in load (increase in road grade) Acceleration request by cruise control The following conditions must be present for this situation to occur: "Auto eDrive" driving mode selected Engine speed of approximately 1500 rpm Transmission in Drive, running in 7th or 8th gear, Low State of Charge (SOC) of high voltage battery. No fault codes are stored as a result of this performance issue. Stacking of tolerances in the driveline.
Associated Products (4)Associated Documents - April 1, 2017•Document ID: 10146642Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- B520716
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
SummaryLOSS OF SEAT ADJUSTMENT CONTROL. What is new? Procedure section updated with video link as a repair hint. Front seat electric adjustment controls do not function. Electrostatic discharge damage the seat module.
Associated Products (7)Associated Documents - April 1, 2017•Document ID: 10146632Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- B130315
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary?N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Identifying the injector type using the ISTA test plan ? Determining the injector part number using the new the parts table. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
Associated Products (214)Associated Documents - March 1, 2017•Document ID: 10146604Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- B650617
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary?SATELLITE RADIO DETERIORATION IN RECEPTION QUALITY DUE TO NEW CELLULAR FREQUENCIES . INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. BMW is currently working with the wireless mobile providers in order to improve the quality of reception and help alleviate the issues that are caused by the wireless mobile expanded frequencies. Once we have more information about this situation this service information bulletin will be updated. Currently Satellite Radio is provided by SiriusXM for BMW customers via geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. Due to this angle, buildings, hills, trees, highway sound blocking walls or other obstacles might block the satellite signal coming from reaching the vehicle receiver antenna and might cause audio cut outs, unless the wireless provider has installed terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets smaller. Also adverse weather conditions might affect reception. At this time, in the event of a customer complaint or inquiry on interference noise: Do not replace any parts Do not program or carry out other work on the vehicle Explain to customer about the new Wireless Communications Service (WCS) signals When investigating Satellite Radio cutouts or a temporary loss of reception: Please compare to a similarly equipped vehicle. Keep in mind the roofline of the vehicle, size of the antenna (sharkfin) and location of the antenna on the vehicle will all affect the strength of the reception. Do not compare a Sport Activity Vehicle (SAV) with a high roofline mounted antenna to a different vehicle such as a coupe or convertible with a much lower mounting point of the antenna. Replace no parts Do not prog
Associated Products (99)Associated Documents - March 1, 2017•Document ID: 10146603Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- B650616
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary?NBT HEAD UNIT ABORTS IMPORT OF CD Whats New: ? G12 (7 Series) removed ? I01 (i3) removed ? Warranty Section updated for removal of G12 and I01 . While importing a CD to the internal music collection of an NBT head unit the process aborts. You will see 'import error' on the radio display when this occurs. NBT Head Unit software
Associated Products (160)Associated Documents - March 1, 2017•Document ID: 10146580Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- B510517
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
SummaryTHUMP AT END OF REAR WINDOW TRAVEL . When opening, a loud thump is heard as the rear window reaches the bottom of its movement. Window guide.
Associated Products (4)Associated Documents - March 1, 2017•Document ID: 10146573Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- B130315
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
SummaryN20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error What's New: ? Procedure change: indentifying injector type using an ISTA test plan. . The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
Associated Products (220)Associated Documents - March 1, 2017•Document ID: 10136361Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- B651312
- Date Added:
- May 7, 2018
- Manufacturer:
- BMW
SummaryHEADUNIT NAVIGATION MAPS (HU-H HU-H2 HU-B): The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (7/2012+).
Associated Products (146)Associated Documents - February 1, 2017•Document ID: 10146544Service Bulletin/Repair InstructionsSTRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- B512716
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary?RATTLE/ POPPING FROM REAR HATCH AREA . There are two related but separate issues (only one may be present at a time) during driving, especially on uneven surfaces: A. Clicking noises or squeaking noises from the area of the rear hatch. Or B. A popping sound coming from the area of the rear hatch. Bump stop height: A. Situation A - settling of the bump stops over time allows vibration, rattle of the hatch. B. Situation B - the bump stops may be adjusted too high, putting torsional stress on the hatch, causing flexing (popping) noises.
Associated Products (17)Associated Documents - February 1, 2017•Document ID: 10146536Service Bulletin/Repair InstructionsPOWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- B240117
- Date Added:
- November 5, 2018
- Manufacturer:
- BMW
Summary"?AUTOMATIC TRANSMISSION DRIVEABILITY COMPLAINTS . Hesitant drive off, sluggish driving behavior. The Automatic Transmission (AT) switches into emergency mode and operates only in first gear, Manual shifting (+/-) in Sport Program (using both gear selector and/or shift paddles) is not possible. 44E257 - ""N6 speed sensor: Direction of rotation invalid"" is stored in transmission control module Transmission Control Unit (GKEG3HY) software"
Associated Products (8)Associated Documents