BMW R 1200 RT Complaints (2016)

1 consumer complaint on file.

• #11478959August 12, 2022
  POWER TRAIN

  The drive shaft on my 2016 BMW R1200 RTW failed while I was on I 69 northbound at speed of 75 mph. I am in possession of the failed components. The back wheel locked with no warning and the bike fishtailed dangerously while I was in heavy traffic. The local BMW dealership has replaced the driveshaft and connected universal joints.There was zero warning . The director of service at the dealership revealed that a needle bearing in the assembly failed. No one official has inspected the bike or failed components except the dealership that sold me the bike and has performed 100% of the required maintenance. According to the director of service at the dealership there is not any maintenance suggested or required in the manufacturers manual or dealer instruction for the component/assembly that failed. The dealership has informed me twice that I will be reimbursed for the repair order by the manufacturer. I have not been reimbursed to date 8/12/2022. I was riding that day with two engineers (degreed) and our belief after reviewing my components and other reports via the internet of similar drive train failures for this model bike is that this is a component/assembly with multiple failure modes

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0