BMW R 1200 GS Complaints (2013)

12 consumer complaints on file.

#11771183October 14, 2026
SERVICE BRAKES
The contact owns a 2013 BMW R 1200 GS. The contact stated that while riding the motorcycle at 5 MPH, the brake clutch was engaged; however, the motorcycle failed to stop intendedly. The contact stated that the motorcycle jerked forward. The manufacturer was notified of the failure and informed the contact that NHTSA had not associated the contact's VIN with Technical Service Bulletin Number: 21 001 13 (021). The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622437October 29, 2024
FUEL/PROPULSION SYSTEM
Riding at freeway speeds fuel system is spilling out fuel down both sides of the engine. I smelled strong fuel smell while riding but was unable to stop until almost home. At home inspected bike and discovered leak even while at idle but have not dug in to identify exact leak location. having it trailered into BWM repair facility when appointment available. I do not see a recall for my make year and model of 1200 GS but it does fall in the years listed as a concern?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603471July 19, 2024
POWER TRAIN
The contact owns a 2013 BMW R 1200 GS Motorcycle. The contact stated while riding at 70 MPH, there was an abnormal clanking sound coming from the motorcycle. There was no warning light illuminated. The contact immediately pulled over to inspect the motorcycle but could not determine the cause of the failure. The contact started to slowly exit the highway, the drive shaft, rear drive, and swing arm failed and fractured apart with the rear wheel locking up. Due to the failure, the contact had the motorcycle towed to a dealer where the failure was confirmed. The contact was provided an estimate for the repair. The manufacturer was not notified of the failure. The vehicle remained in the possession of the dealer. The failure mileage was approximately 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455569March 7, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2013 BMW R 1200. The contact received a notification for NHTSA Campaign Number: 21V060000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that while driving at 60 MPH, the fuel pump failed and leaked fuel all over the motorcycle and onto the contact. The contact was able pull the motorcycle off the highway and with the assistance of his son; the motorcycle was loaded onto a trailer and taken to a dealer. The dealer was notified about the failure and confirmed that parts were not yet available. The contact was informed that he would be notified when parts became available. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 33,169. Parts distribution disconnect. The contact stated that the part needed was finally available and was replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331074June 26, 2020
POWER TRAIN
DEALER NOTIFIED ME THAT A "FLOATING SHAFT" EXISTS IN THE GEARBOX, MEANING THE SHAFT MOVES BACK AND FORTH AXIALLY, AS OPPOSED TO RADIALLY. THIS IS TYPICALLY CAUSED BY INCORRECT TORQUE PROCEDURES OR A DESIGN FLAW TO THE NUT HOLDING THE CLUTCH BASKET ON THE SHAFT. THE NUT WOULD LOOSEN, AND CAUSES THE SHAFT TO START MOVING BACK AND FORTH. CATASTROPHIC FAILURE COULD RESULT IN DEATH OR SERIOUS INJURY AS IT CAN LOCK THE REAR WHEEL DURING HIGHWAY SPEEDS IN TRAFFIC. THE "FLOATING SHAFT" ISSUE IS DUE TO NO FAULT OF THE RIDER/OWNER. APPARENTLY, THIS SAME ISSUE HAS OCCURRED ON MANY OTHER MODELS OF BMW MOTORCYCLES BELOW 30K MILES, AND BMW MOTORRAD USA ON MANY OCCASIONS HAVE NOT PROVIDED A NEW GEARBOX FOR OTHER OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331078June 26, 2020
SUSPENSION
LEAKS DETECTED ON BOTH LEFT AND RIGHT FORKS/SUSPENSION. REQUIRES REPLACING THE FORK SEALS AND REBUILDING THE FORKS WHEN THE MOTORCYCLE HAS LESS THAN 26,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269361October 18, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 BMW R1200 GS. WHILE THE VEHICLE WAS PARKED OUTSIDE A FUEL STATION, THE CONTACT NOTICED A FUEL LEAK ON THE FUEL PUMP. THE CONTACT ALSO SMELLED A FUEL ODOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V617000 (FUEL SYSTEM, GASOLINE). THE MOTORCYCLE WAS TAKEN TO BMW MOTORCYCLES OF ESCONDIDO (LOCATED AT 499 N HALE AVE, ESCONDIDO, CA 92029, (760) 520-1288) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MOTORCYCLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. *LN*JB*CW*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242615August 8, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 BMW R 1200 GS. WHILE DRIVING 35 MPH, THE CONTACT SMELLED FUEL AND NOTICED THAT THE FUEL TANK WAS LEAKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND ADVISED THE CONTACT TO TAKE IT TO A BMW DEALER. BMW MOTORCYCLES OF UTAH (339 9000 S, SANDY, UT 84070, (801) 618-2700) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 1-15753758911. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V617000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217318June 1, 2019
STRUCTURE
MY 2013 BMW R1200GS HAD A FRAME FAILURE WHERE THE FRONT SUSPENSION/HANDLE BARS ARE MOUNTED TO. FRAME TORE AT THE TRIPLE TREE MOUNT ON A BIKE USED AS A COMMUTER FOR 54K. THE BIKE WAS AT IDLE ON THE DRIVEWAY AND FELL. THE ONLY POINT OF CONTACT WAS THE ENGINE GUARD. THE FORCE OF ME PICKING UP THE BIKE BY THE HANDLE BARS WAS THE LAST AMOUNT NEEDED TO TEAR THE ALREADY FATIGUED FRAME. I WAS FORTUNATE IT DID FALL THAT DAY, HAD IT NOT AND I RODE IT I WOULDN'T BE HEAR TODAY TO WRITE THIS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099088May 31, 2018
VEHICLE SPEED CONTROL
THE VEHICLE SPEEDOMETER MALFUNCTIONED AND RECORDS A SPEED 20 MPH BELOW ACTUAL SPEED. THIS LED TO BOTH A SAFETY RISK DUE TO EXCESSIVE SPEED AND AN INABILITY TO ACCURATELY COMPLY WITH THE SPEED LIMIT. EXCESSIVE SPEED IS THE #1 CAUSE OF MOTORCYCLE ACCIDENTS. I NEARLY EXPERIENCE AN ACCIDENT DUE TO INACCURATE SPEEDOMETER READING ON A CURVY ROAD. I CALLED BMW AND COMPLAINED ABOUT THIS SAFETY RISK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654615November 12, 2014
FUEL/PROPULSION SYSTEM
IN JUNE 2014 MY MOTORCYCLE WOULDN'T START. I TOWED THE MOTORCYCLE TO THE LOCAL BMW DEALERSHIP. THEY HAD INFORMED ME THAT MY GASOLINE WAS STALE. I HAD NOT RIDDEN THE MOTORCYCLE FOR ABOUT 3 MONTHS. THEY REPLACED THE FUEL PUMP UNDER WARRANTY. THEY SUGGESTED THAT I PURCHASE FUEL STABILIZER IF I DO NOT INTEND TO RIDE IT REGULARLY. I PURCHASED THE FUEL STABILIZER AND THEN RODE THE BIKE MONTHLY FOR THE NEXT FEW MONTHS. LAST WEEKEND IT WOULD NOT START AGAIN. I TOWED THE BIKE TO THE DEALER WHERE THEY AGAIN CLAIMED THE BIKE HAD STALE GASOLINE. THEY CLAIMED THAT SINCE THEY REPLACED THE FUEL PUMP LAST TIME, THEY WOULD NOT REPLACE IT AGAIN AND I WOULD HAVE TO PAY OUT OF POCKET. I EXPLAINED THAT THIS TIME, I HAD RIDDEN MY BIKE MORE OFTEN AND HAD USED FUEL STABILIZERS AND THAT IT WAS IMPOSSIBLE FOR THE GASOLINE TO BE STALE. MORE LIKELY THERE IS SOME SORT OF DEFECT IN THE FUEL SYSTEM. THEY ARE CLAIMING ITS MY RESPONSIBILITY AND REFUSING TO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555171December 7, 2013
FUEL/PROPULSION SYSTEM
AFTER ABOUT 20-30 MINUTES OF RIDING THE BIKE AT HIGHWAY SPEEDS, THIS MOTORCYCLE'S FUEL SYSTEM STARTS TO HAVE TROUBLE IDLING. FOR EXAMPLE, AFTER THE ENGINE IS HOT THE BIKE SEEMS HAVE PROBLEMS IDLING PROPERLY. FOR EXAMPLE, WHILE SLOWING FOR LIGHTS AND TRAFFIC CONTROL SYSTEMS, THE BIKE HAS A TENANCY TO STALL. THIS MOTORCYCLE INTERMITTENTLY STALLS WHEN THE MOTOR IS WARM AND THE WHILE BREAKING AFTER DOWN-SHIFTING QUICKLY. IT HAPPENED OVER 20 TIMES IN THE LAST YEAR. THE BIKE STALLS IN BOTH COLD WEATHER AND IN HOT WEATHER. HOWEVER, IT APPEARS TO STALL MORE IN HOT WEATHER. NORMALLY, THE BIKE STALLS WHILE DECELERATING AT TRAFFIC SIGNALS. THE BIKE HAS 9000 MILES ON IT NOW. STALLS PUT THE RIDER AT RISK OF BEING RUN OVER FROM BEHIND AT TRAFFIC CONTROL DEVICES. HERE IS A VIDEO OF THE LAST TIME I HAD IT HAPPENED: HTTP://WWW.YOUTUBE.COM/WATCH?V=HIT1MG351LI&FEATURE=C4-OVERVIEW&LIST=UUP6Q_DHA0JUK5WA9VRDY5ZW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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