BMW 528i Complaints (2010)

65 consumer complaints on file.

#11101117June 11, 2018
ENGINE
WHEN YOU CRANK THE CAR SMOKE COMES FROM UNDER THE HOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093988May 15, 2018
UNKNOWN OR OTHER
IN DECEMBER, 2017, BMW SENT A RECALL NOTICE, RETAIL CAMPAIGN NO. 17V-683: PCV VALVE HEATER. WHEN WILL BMW FIX THIS ISSUE, WHICH COULD LEAD TO A FIRE IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083409April 5, 2018
ENGINE
TL* THE CONTACT OWNS A 2010 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS (BMW OF BAYSIDE, 21427 NORTHERN BLVD, BAYSIDE, NY 11361 AND BRAMAN BMW WEST PALM BEACH, 2901 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409). THE CONTACT WAS INFORMED BY BOTH DEALERS THAT THE PARTS WERE NOT AVAILABLE AND THAT HE WOULD BE NOTIFIED WHEN THEY ARRIVE. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073419February 17, 2018
ENGINE
VEHICLE STALLED TWICE ON THE INTERSTATE WHILE DRIVING 70 MPH; THE ENGINE SHUT OFF WHILE DRIVING IN TRAFFIC AND WAS NEARLY REAR ENDED BOTH TIMES. ANOTHER TIME IT STALLED WHILE APPROACHING A RED LIGHT. MY VEHICLE HAS BEEN AT THE BMW IN BATON ROUGE FOR ALMOST TWO MONTHS NOW AND THEY ARE TELLING ME THERE IS NOT YET A FIX FROM BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072473February 13, 2018
ENGINE
EACH TIME I STARTED THE ENGINE , THERE WOULD BE A LOT OF SMOKE COMING FROM UNDER THE HOOD, I BROUGHT THE CAR TO THE MECHANIC, AND WAS TOLD THAT ENGINE OIL WAS LEAKING FROM SOMEWHERE. THERE IS CURRENTLY A RECALL ON THE VEHICLE, INVOLVING THE PCV VALVE, WHICH ALSO RELATES TO LEAKAGE OF ENGINE OIL. THE RECALL POSES A FIRE RISK . I'VE CONTACTED BMW, THEY STATED "UNFORTUNATELY, THE PARTS AND PROCEDURES AREN'T AVAILABLE TO ANY DEALER YET. BMW IS CURRENTLY WORKING ON PRODUCING THE PARTS FOR THIS RECALL. " I HAVEN'T BEEN GIVEN A SPECIFIC TIME FRAME TO WHICH THEY WILL FIX THE PROBLEM , THERE HAVE BEEN MANY REPORTS ON THE NEWS OF BMW CARS THAT HAVE CAUGHT ON FIRE , EVEN WHILE JUST BEING PARKED. I HAVE TWO YOUNG CHILDREN AND I'M VER CONCERNED ABOUT OUR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064540January 24, 2018
ENGINE, UNKNOWN OR OTHER
RECALL CAMPAIGN NO.: 17V683: PCV VALVE HEATER ON JANUARY 22, 2018, WHILE TRAVELING WESTBOUND ON THE 10 FREEWAY, MY VEHICLE BEGAN TO SMELL OF BURNING PLASTIC. I PULLED OVER, TURNED MY CAR OFF, GOT OUT OF THE VEHICLE TO FIND OUT WHAT IT WAS. I OPENED THE HOOD AND OBSERVED SMOKE COMING FROM THE ENGINE COMPARTMENT WHICH TURNED INTO FIRE BURNING THE ENTIRE FRONT END INTO THE SEATING AREA OF THE CAR. THE PCV VALVE HEATER MELTED CAUSING THE FIRE. THE FIRE DEPARTMENT WAS CALLED WHO PUT THE FIRE OUT AND THE VEHICLE WAS TOWED TO THE TOW YARD. RECALL NOTICE WAS RECEIVED FROM BMW, HOWEVER, NO INSTRUCTION PROVIDED ON HOW TO FILE A COMPLAINT ON THIS LOSS. WAS INFORMED "REMEDY UNAVAILABLE".
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11053532December 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY VEHICLE SUDDENLY STOPS. I'VE ALREADY REPLACE THE SPARKPLUGS, COILS, & FUEL FILTER, BUT THE PROBLEM DOES NOT GO AWAY. THE SUDDEN STOPPING HAPPENS WHEN I'M DRIVING OR WHEN I'M IDLE AT EITHER A STOP SIGN OR A LIGHT. THE VEHICLE SPUTTERS UNTIL IT COMPLETELY TURNS OFF FROM I'M IDLE AND THERE IS NO WARNING FOR WHEN I'M ACTUALLY DRIVING, IT JUST STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967558March 21, 2017
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2010 BMW 528I. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE DISPLAYED THAT THE VEHICLE OVERHEATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT AN UNKNOWN HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE HOSES WERE REPLACED, THE VEHICLE BEGAN TO STALL INTERMITTENTLY. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS THEN TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 105,298.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916606October 17, 2016
AIR BAGS, SEAT BELTS
SAT .OCT 15 , 2016 AFTER I PARK THE CAR THE NEXT DAY I HAVE THE MESSAGE ON MY DISPLAY PANEL AND DASH BORD." PASS.RESTRAINT SYSTEM"- FAULT IN PASSENGER-RESTRAIN SYSTEM AFFECTING THE AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER.CONTINUE TO WEAR THE SAFETY BELT". THIS MESSAGE IS STILL ON CAR IS RUNNING GOOD BUT MY BLUETOOTH DO NOT WORK OR THE PHONE DUE TO THIS INCIDENT,LAST YEAR WAS RECALL FOR SIMILAR PROBLEM -PASSENGER SIDE BUT WAS COVER BY THE RECALL. I DNO'T HAVE A PASSENGER OR ANYBODY WHO WAS SITTING IN THE PASSINGER SIDE .I WAS READING ABT THE SAME INCIDENT RIGHT HERE IN CT ON SAFERCAR.GOV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915352October 11, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 BMW 528I. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY. THE BRAKE PEDAL HAD TO BE DEPRESSED TO STOP THE VEHICLE FROM MOVING. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893447August 5, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I TOOK MY VEHICLE TO BMW IRVINE IN CALIFORNIA FOR A RECALL ON MY TAIL LIGHTS, THEY STOP WORKING, THE RECALL WAS TO REPLACE BOTH SIDES AND THEY ONLY DID ONE. THE SIDE THAT BURN OUT BUT THEY LEFT THE SAME CONNECTOR WHICH WAS BURNT AND WITH THE WIRES LOOSE AND I WASNT EVEN NOTIFY WHEN I PICK THE VEHICLE UNTIL WHEN I START DRIVING THE LIGHT STOPWORKING AGAIN. THEY ANSWER IS NOT T HEIR FAULT DONT CARE. NOW MY VEHICLE DOESN'T RUN AND I GOT ALL KINDS OF WIRED MESSAGES ON MY IDRIVE. HALF WAY DONE RECALLS??? BAD CUSTOMER SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845770March 9, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 BMW 528I. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL, THERE WAS AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783325October 19, 2015
AIR BAGS, SEATS
2010 BMW 528I, HAVING PROBLEMS WITH PASSENGER RESTRAINT SYSTEM AND AIR BAG SYSTEM LIGHTS STAY ON. I HAVE READ NUMEROUS COMPLAINTS OVER THE INTERNET FORUMS. THIS IS A HUGE SAFETY CONCERN AND SHOULD BE ADDRESSED BY BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780675October 7, 2015
POWER TRAIN
WHILE DRIVING, ALL OF A SUDDEN, IT COMES TO NEUTRAL AND ENGINE RPM GOES TO AROUND 4000 AND TRANSMISSION MALFUNCTIONING SIGN COMES. I HAVE TO PULLOVER AND RESTART THE ENGINE. AFTER THAT IT RUNS SMOOTH. IT HAPPENS ONCE A WHILE. IN LAST TWO MONTHS IT HAPPENED SIX TIMES. TWO TIMES I WAS ON THE HIGHWAY AND HARDLY SURVIVED FROM THE ACCIDENTS. IT IS A SERIOUS SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717066May 18, 2015
FUEL/PROPULSION SYSTEM
WHILE HAVING MY OIL CHANGED, I TOLD THE MECHANIC THAT I SMELLED A LITTLE BIT OF GASOLINE WHEN DRIVING AND TO CHECK IT OUT. I WAS SHOWN THAT UNDER THE BACK SEAT, BEHIND THE DRIVER SIDE THERE IS A SENDING UNIT AND A FUEL LINE THAT TRANSFERS GAS FROM ONE TANK TO ANOTHER. THIS PLASTIC COMPONENT HAS A TIP WHERE THE FUEL LINE CONNECTS. THIS TIP CRACKED AND BROKE (NO IDEA WHY), LEAKING AND POOLING GASOLINE INSIDE THE CAR, DIRECTLY UNDERNEATH THE PASSENGER SEAT AND FILLING THE CAR WITH HIGHLY COMBUSTIBLE FUMES. SO MUCH SO THAT THE MECHANIC I TOOK THIS CAR TO, WOULD NOT LET ME DRIVE IT OUT OF THERE. I HAD TO HAVE IT TOWED TO A DEALERSHIP. BMW CUSTOMER RELATIONS HAD ME LEAVE THIS CAR FOR FIVE DAYS AT A BMW DEALERSHIP WHILE THEY WENT THROUGH THEIR PROCESS. THEN, THEY INFORMED ME THEY ASSUME NO RESPONSIBILITY FOR THIS AND THEY DO NOT CONSIDER THIS A DEFECT OR A FLAWED DESIGN.MY CAR IS ONLY FIVE YEARS OLD AND IS KEPT IN PERFECT CONDITION. PLEASE LOOK INTO THIS. I FEAR I WILL READ ABOUT SOME PERSON OR FAMILY BEING BURNED ALIVE AND I FEEL I HAVE TO DO SOMETHING. I HAVE THE DEFECTIVE PARTS IF YOU NEED THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704634April 9, 2015
ENGINE, POWER TRAIN
WHILE DRIVING CAR BEGAN SLUGGISH AND THE ENGINE/TRANSMISSION SOUNDED LIKE IT WAS SLIPPING. TOOK IT TO THE DEALER SAID IT WAS THE #2 AND #5 ENGINE COILS. I REPLACED THOSE. TWO WEEKS LATER SAME PROBLEM ENGINE COIL #2 HAD TO BE REPLACED. TWO MONTHS LATER SAME PROBLEM - ENGINE COILS #1, #2, AND #5 HAD TO BE REPLACED. NO EXPLANATION FOR THE CONTINUED PROBLEM. THEIR ONLY SUGGESTION IS TO HAVE THEM ALL REPLACED. SEEMS LIKE THERE'S A BIGGER PROBLEM HERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695353March 19, 2015
SEAT BELTS
SEAT BELT ON DRIVERS SEAT WILL NOT RELEASE FROM LATCH; POSING A SAFETY HAZARD. NO RECALL FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639153September 25, 2014
FUEL/PROPULSION SYSTEM
I HAVE TAKEN THIS CAR IN SPECIFICALLY FOR THIS COMPLAINT TWICE IN THE LAST YEAR. I HAVE A SEVERE GAS FUME SMELL IN MY CAR, IN MY TRUNK AND AROUND MY CAR. HAPPENS AFTER I HAVE BEEN DRIVING AND PARK AND RETURN TO THE CAR TYPICALLY. SOMETIMES HAPPENS WHEN I HAVE BEEN DRIVING AND TURN OFF THE CAR. IF I PARK IN MY GARAGE THE GARAGE SMELLS LIKE GAS/GAS FUMES FOR A LENGTHY PERIOD OF TIME. I HAVE BEEN TOLD THAT AFTER TESTING BY THE DEALER THAT THERE IS NO GAS LEAK. THE PROBLEM CONTINUES. HAPPENS REGARDLESS OF THE AMOUNT OF GAS IN THE TANK. HAPPENS MAINLY IN THE WARMER MONTHS BUT, I LIVE IN AZ SO THAT ACCOUNTS FOR 9 MONTHS. I FEEL THE CAR IS DANGEROUS TO DRIVE, THE FUMES ARE NOXIOUS AND REMAIN IN THE INTERIOR OF THE CAR FOR AWHILE. I ASK MY CHILDREN TO GET IN THE CAR WHEN IT SMELLS LIKE GAS FUMES UPON PICKING THEM UP FROM SCHOOL. I HAVE OWNED OTHER CARS IN AZ AND HAVE NEVER EXPERIENCED AN ISSUE WITH GAS FUME SMELLS CONSUMING THE INTERIOR OF MY CAR NOR GARAGE. I WAS TOLD BY THE SERVICE MANAGER THAT COMPLAINTS SIMILAR TO MINE HAVE SURFACED IN RENO AND TUCSON. SUGGESTING THIS MAY BE A RESULT OF THE GAS BEING DIFFERENT IN THESE TWO CITIES. THAT MAKES ABSOLUTELY NO SENSE AS I FREQUENTLY BUY GAS IN PHOENIX AND HAVE GAS FUME ISSUES. I CANNOT GET THE DEALER TO ADDRESS THE PROBLEM TO THE EXTENT OF A SOLUTION. I KNOW THIS IS NOT NORMAL NOR ACCEPTABLE. I FELL UNSAFE WITH MY YOUNG CHILDREN IN THE CAR. I FELL UNSAFE DRIVING MY CAR AND WORRY ABOUT BEING HIT BY SOMEONE WITH GAS FUME ISSUES IN THE TRUNK AND CAR AND I HAVE RELAYED SUCH TO THE DEALER REPEATEDLY. I DID NOT RECEIVE ANY FEEDBACK FROM THE DEALER AFTER THE LAST SERVICE CHECK FOR LEAKING GAS ABOUT 2 WEEKS AGO. I WAS TOLD THE CAR WAS SAFE AND TO CARRY ON WITH MY 2 HOUR COMMUTE ON A BUSY FREEWAY AND THEY WOULD CHECK WITH OTHER DEALERS WHERE THE SIMILAR COMPLAINTS HAD RISEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630775September 4, 2014
ENGINE AND ENGINE COOLING
ON 9-2-14 SURROUND 11:30 AM AC UNIT STOPPED WORKING, COMPRESSOR ON THE AC UNIT IS IN FUNCTION, HOWEVER THE AC FAN IS NOT BLOWING AIR, THERE IS NO MALFUNCTION ON FUSES OR RELAYS, THERE'S MIGHT BE AN INDICATION OF THE FSU OR FINAL STAGE UNIT AS OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607763July 2, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 BMW 528I. THE CONTACT STATED THAT THE PASSENGER SEAT OCCUPANCY SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 56,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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