BMW 325xi Complaints (2002)

68 consumer complaints on file.

#10492982January 14, 2013
ENGINE
HEARD A HIGH PITCHED NOISE WHEN STARTING AND DRIVING THE CAR. TOOK TO DEALERSHIP - TECHNICIAN SAID THAT HE FOUND THAT THE ALT BELT TENSIONER PULLEY WAS FAULTY AND ALSO FOUND DEFLECTOR PULLEY DEFECTIVE. REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492983January 14, 2013
ENGINE
NOTICED FAN BELT IS MAKING NOISE. DEALERSHIP FOUND FAULTY MECHANICAL STYLE ALTERNATOR BELT TENSIONER. REPLACED ALTERNATOR BELT TENSIONER WITH HYDRAULIC TENSIONER AND NEW BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492984January 14, 2013
STEERING
FOUND LEAK ON FLOOR. TECHNICIAN AT DEALERSHIP FOUND THAT POWER STEERING LINE FROM PUMP TO RACK LEAKING FLUID. REPLACED POWER STEERING LINE FROM PUMP TO RACK. FILLED AND BLED SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492985January 14, 2013
ENGINE
SAW OIL ON THE ASPHALT SO TOOK CAR TO THE DEALERSHIP. TECHNICIAN LOOKED OVER THE CAR AND FOUND VANOS PROFILE GASKET IS LEAKING OIL. VALVE COVER GASKET IS LEAKING. REPLACED VANOS PROFILE GASKETS AND VALVE COVER GASKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472787August 28, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:TAIL LIGHTS, EXTERIOR LIGHTING:TURN SIGNAL
BMW NORTH AMERICA SENT OUT A RECALL LETTER DATED DECEMBER 2011 FOR THE REAR LIGHTS ON THEIR 3 SERIES CARS. THEY ADVISED CONSUMERS THAT THEY SHOULD GO TO THEIR LOCAL DEALERS FOR RECALL REPAIRS AND THAT THEY WOULD BE ELIGIBLE FOR REIMBURSEMENT FOR REPAIRS ALREADY COMPLETED AND PAID FOR. I HEARD NOTHING FURTHER FROM BMW UNTIL I WROTE TO THEIR NEW CEO FOR NORTH AMERICA, MR.WILLISCH, ASKING WHAT I SHOULD DO TO GET THEM TO TAKE ACTION ON THEIR RECALL. HE HAD HIS SECRETARY CALL ME AND ASK ME TO FAX THE RECEIPTS FOR THE REPAIRS TO HER, WHICH I DID. I HEARD NOTHING FURTHER FOR SEVERAL WEEKS UNTIL I CALLED AGAIN. SHE THEN CALLED ME BACK AND SAID I SHOULD BE HEARING SOMETHING FROM BMW SOON. THE NEXT DAY I RECEIVED A CHECK FROM PRINCETON BMW FOR THE COST OF ONE REPAIR TO THE REAR LIGHTS. HOWEVER, I FAXED RECEIPTS FOR 2 REPAIRS TO THE RIGHT REAR LIGHTS AND 1 REPAIR TO THE LEFT REAR LIGHTS. TO DATE I HAVE HEARD NOTHING FURTHER FROM BMW ABOUT REIMBURSING ME FOR THE OTHER 2 REPAIRS.. HOW CAN YOU HELP ME GET REIMBURSED FOR THE OTHER 2 REPAIRS TO MY 3 SERIES CAR? *TR UPDATED 10/1512
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465021July 9, 2012
AIR BAGS
AIRBAG LIGHT HAS BEEN ON FOR THE LAST 7 YEARS. BMW PENSACOLA AND CENTURY BMW GREENVILLE, SC HAVE BEEN UNABLE TO FIX THIS PROBLEM AFTER MANY VISITS AND $1000. IN REPAIR CHARGES. BMW PENSACOLA SAID THEY DID NOT KNOW WHAT ELSE TO DO AND WOULD NOT REFUND MY CHARGES. CENTURY BMW WANTED ME TO PAY $775. TO TRY TO CHANGE A COMPUTER PART THAT THEY DID NOT KNOW WOULD FIX IT. THEY REFUSE TO SAY IF THE AIRBAGS WILL WORK DURING AN ACCIDENT. BMW OF NORTH AMERICA SAYS IT IS A DEALER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440812December 22, 2011
EXTERIOR LIGHTING:TAIL LIGHTS
2002 BMW 325 XI. CONSUMER REQUESTS REIMBURSEMENT FOR RECALL REPAIR COST *TGW THE CONSUMER REFERENCED RECALL # 11V438000. ACCORDING TO THE DEALER, TOO MUCH CURRENT/ELECTRICITY WAS FLOWING THROUGH THE VEHICLE TO THE REAR PANEL. BECAUSE OF THE VOLTAGE FLUCTUATION PROBLEM, THE REAR WARNING LAMP LIGHT WAS INTERMITTENTLY TRIGGERED. THE INVOICE STATED THE CONTACTS, CONNECTORS AND WIRING WERE BURNT, THE CONNECTORS NEEDED TO REWIRED, AND THE CARRIERS AND REPETITIVE GROUNDS WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437719November 29, 2011
TIRES, TIRES:SIDEWALL
WHILE DRIVING ON HIGHWAY, RF TIRE SEPARATED (SIDEWALL FROM TREAD) INSTANTANEOUSLY. TIRE WAS CHANGED WITH SPARE. 10 MINUTES LATER LF TIRE BLEW OUT. BECAUSE VEHICLE IS AWD, ALL 4 TIRES NEEDED TO BE REPLACED IMMEDIATELY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436836November 23, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 BMW 325XI. THE CONTACT STATED THAT NONE OF THE REAR LIGHTS FUNCTIONED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE WIRING HARNESS WAS BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V438000 (EXTERIOR LIGHTING:BRAKE LIGHTS). THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10434802November 7, 2011
EXTERIOR LIGHTING:TAIL LIGHTS, EXTERIOR LIGHTING
DASHBOARD INDICATOR REPORTS RIGHT REAR TAILLIGHT NOT FUNCTIONING THOUGH LIGHTS AND TURN SIGNAL FUNCTIONING. REAR RIGHT TAILLIGHT AND TURN SIGNAL HAVE CEASED TO FUNCTION TWICE SINCE PURCHASE ON 10/10/11. MANUFACTURER CLAIMS THIS CAR NOT COVERED BY CURRENT RECALL (11V438000). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427769September 28, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2002 BMW 325XI. WHILE DRIVING APPROXIMATELY 45 MPH, A LOUD CLANKING NOISE EMITTED FROM THE REAR END OF THE VEHICLE. THE CONTACT CONTINUED DRIVING AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DETECTED THAT BOTH REAR COIL SPRINGS WERE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396556April 17, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ABOUT 3 MONTHS AGO NOTED MY TAIL/TURN SIGNAL LIGHT OUT INDICATOR ON DASH, BUT ALL BULBS WERE GOOD. PROBLEM INTERMITTENT AT FIRST, BUT THEN BECAME CONSTANT ON LEFT LIGHT INDICATOR. WENT ON BMW INTERNET FORUM AND FOUND THIS IS A COMMON PROBLEM TO 3-SERIES ASCRIBED TO GROUND NOT GOOD ENOUGH, BURING PIN/PORT ON CONNECTOR. INDEED THIS IS WHAT HAPPENED ON THE LEFT SIDE OF THE TAIL LIGHT HOUSING/CONNECTOR. I SPLICED ANOTHER GROUND WIRE TO THE ORIGINAL AND CONNECTED TO THE HOUSING AS DESCRIBED IN THE ONLINE FORUM AND SEEMS TO WORK FOR NOW, BUT I FEEL NOT HAVING AN OPERABLE TURN SIGNAL ON THE REAR OF THE CAR COULD BE DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376235January 11, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE A 2003 BMW 325XI BUT THERE ISN'T A 2003 YEAR TO ENTER FOR SOME REASON. BOTH TAIL LIGHTS AND BOTH HEADLIGHTS HAVE GONE OUT MULTIPLE TIMES. HAZARD LIGHT AND MAIN LOCK NEXT TO HAZARD LIGHT BUTTON HAVE GONE OUT COMPLETELY, DASH WARNING LIGHT HAVE ALSO GONE OUT BUT HAVE SINCE BEEN FIXED WITH FUSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316038March 3, 2010
EXTERIOR LIGHTING
THE TAIL LIGHTS ELECTRIC CONNECTOR MODULE IS DYSFUNCTIONAL. IT IS BURNED OUT ON THE PASSENGER SIDE. AS A RESULT, BRAKE LIGHTS AND TURN INDICATOR LIGHTS ARE NOT FUNCTIONAL. THIS FAILURE HAS PREVIOUSLY HAPPENED ON THE DRIVER SIDE TAIL LIGHTS AS WELL. THE CAUSE WAS SIMILAR. THE GROUND CABLE AND ELECTRIC CONNECTOR WERE BURNED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296209December 17, 2009
EXTERIOR LIGHTING
FORMAL PETITION FOR AN INVESTIGATION OF A SAFETY-RELATED DESIGN DEFECT: BMW 325XI 2002 DEFECTIVE TAIL LIGHT. TAIL LIGHT CONNECTIONS BURN OUT DUE TO LACK OF PROPER WIRING. BMW HAS NOW ISSUED A CORRECTION FOR THIS BUT WILL NOT COVER THE COST OF REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284759September 21, 2009
SERVICE BRAKES, AIR:DISC:ROTOR
I HAVE CONTACTED BMW 3 TIMES ABOUT NHTSA ID#02V088000 AND THEY WILL NOT CONTACT ME. I WANT TO KNOW IF MY VEHICLE SHOULD HAVE BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283399September 9, 2009
SERVICE BRAKES, AIR:DISC:ROTOR, SUSPENSION, STRUCTURE
NEVER CONTACTED BY BMW ABOUT BMW 325XI RECALL #02V088000. ALSO, BOTH FRONT AXLES HAVE GONE OUT AT 77,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267676May 4, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
2002 BMW 325 XI HAVING NEW WATER PUMP AND FAN CLUTCH REPLACED AND OIL CHANGE (4/27/09). AFTER 15 MINUTES DRIVE ON I-90 (4/28/09) THE CAR SUDDENLY STOP ON THE MIDDLE OF I-90 NEAR EXIT 11A. NEAR COLLISION WITH A BIG TRUCK THAT CAUSE TRAFFIC STOP. MANAGE TO GET INTO THE MASPIKE TOLL PLAZA, THE ENGINE DAMAGE AND OVERHEATED. CAR TOWED BACK TO DEALER, THEY HAVE THE OLD PUMP, NEW PUMP, FAN CLUTCHES (OLD AND NEW). THE CAR NEARLY GOT HIT BY A TRUCK THAT MAY CAUSE FATAL. THE ENGINE THAT HAVE THE PARTS REPLACE TO PREVENT THE ENGINE OVERHEAT OVERHEATED. NO REPAIR WAS PERFORMED. THE ENGINE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267357April 30, 2009
ELECTRICAL SYSTEM
2002 BMW 325 XI THE WARNING LIGHT FOR A BULB-OUT OR THE FAST BLINK FOR THE TURN SIGNALS COMES ON INTERMITTENTLY. TOOK TO DEALERSHIP AND IT'S A KNOWN ISSUE WITH THE GROUNDING OF THE TAIL LIGHTS. THE WIRING HARNESS MELTS. MANUFACTURER REFUSES TO FIX OUTSIDE WARRANTY. CHARGE TO REPAIR - $450. BMW SERVICE BULLETIN: SI B 63 03 06 PARTS NEEDED: 12 52 7 519 956 8-PIN CONNECTOR HOUSING 12 52 0 007 171 BLADE CONTACT SLK 2.8 WITH A WIRE LENGTH OF 500 MM, 1.0 MM 12 52 1 433 217 BLADE CONTACT SLK 2.8 WITHOUT WIRE FOR A CABLE CROSS SECTION OF 1.5 MM 61 13 8 353 747 CRIMP CONNECTOR 1.0 MM 61 13 1 379 833 SHRINK SLEEVE 61 13 1 393 718 COMB-TYPE CONNECTOR (HOUSING) 3-PIN 61 13 1 387 150 COMB-TYPE CONNECTOR (CONTACT STRIP) 61 13 1 387 144 FLAT CONTACT FOR COMB-TYPE CONNECTORS 07 11 9 975 531 FLAT PLUG-IN SLEEVE 4.8-2.5 SOURCE LOCALLY BROWN WIRE, 1.5 MM, LENGTH APPROXIMATELY 120 MM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260856March 5, 2009
ENGINE AND ENGINE COOLING:ENGINE
BMW 2002 325XI AT LOW TEMPERATURES LIKE 5 OR 6 F. THE CRANKCASE VENT VALVE FROZE AND THE HIGH PRESSURE BUILT UP CAUSED THE VALVE TO BLOW AND COUPLE OF GASKETS BURNT. OIL SPILLED OVER TO THE EXHAUST CAUSING SMOKE COMING OUT OF THE ENGINE COMPARTMENT. IF DRIVEN COUPLE OF MORE MILES THE CAR WOULD HAVE BEEN ON FIRE. THE CAR JUST HAS 67000 MILES WHICH IS FAIRLY LOW MILES AND NEW CAR. ALL THE MECHANICS I TALKED TO QUICKLY RECOGNIZED THE PROBLEM AND ASKED ME NOT TO DRIVE AT ALL. THEY SAID IT CAN CATCH FIRE IF DRIVEN LITTLE MORE. ITS A COMMON PROBLEM THAT MOST OF THE MECHANICS RECOGNIZE AND FREQUENCY IS HIGH BUT IN COLD STATES NOT IN WARMER STATES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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