Bentley Bentayga Service Bulletins (2022)
578 manufacturer communications on file.
- September 23, 2022•Document ID: 10222142Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2066850/3
- Date Added:
- October 7, 2022
- Manufacturer:
- BENTLEY
SummaryRear Lamp Electrical Defect - Numerous DTCs Evident Customer Statement: -Rear lamp warning within the DIP -Numerous DTCs within diagnostic address 46 (J393) -Faulty rear lamp operation
Associated Products (2)Associated Documents - September 23, 2022•Document ID: 10222140Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 2066143/4
- Date Added:
- October 7, 2022
- Manufacturer:
- BENTLEY
SummaryFitment of Rear Brake Caliper Carrier for Complaints Relating to 3.4 KHz rear break squeal Customer Statement: -Rear brake squeal (3.4 KHz) during brake application at low speed.
Associated Products (2)Associated Documents - September 19, 2022•Document ID: 10222141Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2066850/2
- Date Added:
- October 7, 2022
- Manufacturer:
- BENTLEY
SummaryRear Lamp Electrical Defect - Numerous DTCs Evident Customer Statement: -Rear lamp warning within the DIP -Numerous DTCs within diagnostic address 46 (J393) -Faulty rear lamp operation
Associated Products (2)Associated Documents - September 1, 2022•Document ID: 10219150Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2058484/8
- Date Added:
- October 7, 2022
- Manufacturer:
- BENTLEY
SummaryBentayga V8 Kovomo - DTC P310B00 with Symptom Code 2638 - Check Engine Lamp - Fuel Pressure Regulation Customer Statement: -Engine warning lamp is illuminated within the Driver Instrument Panel (DIP) in conjunction with the DTC as detailed below: P310B00 with symptom code 2638 - Low Fuel Pressure Regulation There may also be multiple DTCs and symptoms present due to fuel pressure regulation or fuel supply issues in conjunction with the afore mentioned symptom/DTC Technical Background: -NOTE: The retailer must attempt to request as much information as possible regarding when the issue occurred Pre-conditions, For example: -Driving at low speed in traffic -Warning lights -Driveability at the time the issue occurred - During idle or driving? -If during idle, how long had the car been idling? -Details when the vehicle was last refuelled and the grade of fuel used -When the issue occurred, How was the car unlocked and started? Keyless entry or entry by using the remote key fob
Associated Products (2)Associated Documents - September 1, 2022•Document ID: 10219148Service Bulletin/Repair InstructionsVISIBILITY; STRUCTURE
- Mfr Comm. #:
- 2067489/1
- Date Added:
- October 7, 2022
- Manufacturer:
- BENTLEY
SummaryWindow side glass - Identification - Standard (STD) or Privacy (PRV) Customer Statement: - Incorrect side glass fitted - Standard (STD) not Privacy (PRV) or visa versa and/or Defects are evident within the glass Technical Background: -The instructions within the Measure section MUST only be followed if the glass is to be replaced
Associated Products (6)Associated Documents - September 1, 2022•Document ID: 10219147Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 2053492/8
- Date Added:
- October 7, 2022
- Manufacturer:
- BENTLEY
SummaryAir spring fault finding Customer Statement: -The front and/or rear suspension appears to have dropped Technical Background: -Bentley vehicles which are applicable to this TPI are fitted with air springs as part of the suspension system. Should air leak from the air spring dampers, this will cause the suspension to drop. However, the dropping of the suspension does not necessarily mean that the air spring is faulty. -The Measure section of this TPI describes how and where to check for air leaks on the front and rear air springs, the air supply unit, pipes, valve unit and air reservoirs. This includes potential air leak points on the air spring dampers and also the locations of an air leak that can be repaired without the need to replace an air spring damper.
Associated Products (2)Associated Documents - August 9, 2022•Document ID: 10218988Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 2067740/1
- Date Added:
- August 31, 2022
- Manufacturer:
- BENTLEY
SummaryTailgate interior trim - Specification guidelines Customer Statement: -Suspected tailgate lower trim surface damage issues Technical Background: -The complaint could be received for the right and/or left hand side -Refer to the Measure section for further clarification
Associated Products (3)Associated Documents - August 9, 2022•Document ID: 10218986Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2053348/7
- Date Added:
- August 31, 2022
- Manufacturer:
- BENTLEY
SummaryW12 Engine management light on - Turbocharger speed sensor DTCs stored Customer Statement: -Engine management light is evident within the DIP Technical Background: -The operative should lease with the customer to clarify the driving conditions in which the issue occurs, see examples below: -Duration the vehicle was driven before the issue was evident -Throttle load (harsh or light acceleration) -What gradient they were driving on (uphill/downhill/flat road surface etc) -Speed of the vehicle when the issue occurred -Road conditions for example: City driving with traffic queues
Associated Products (4)Associated Documents - August 9, 2022•Document ID: 10218984Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2066040/2
- Date Added:
- August 31, 2022
- Manufacturer:
- BENTLEY
SummaryOil leak from the oil separator/breather connection - Intake manifold whistle - Emission control warning within the DIP Customer statement: -Emission control warning within the DIP Technical Background: -Refer to the Measure section of this TPI -This TPI is applicable to all W12 TSI models including W12 TSI Speed models
Associated Products (4)Associated Documents - August 9, 2022•Document ID: 10218980Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 2067512/2
- Date Added:
- August 31, 2022
- Manufacturer:
- BENTLEY
SummaryUpdate to diagnostic address 0075 Emergency call module and communication unit (SC22/20) Technical Background: -Before conducting the onward procedure the operative MUST ensure the instructions within the attached document have been conducted regarding Bentley ODIS-S Brand version: 2.30.4 and the setup of software flashing over DoIP (Diagnostics over Internet Protocol - DoIP) -CAUTION: In the event the following software update is conducted WITHOUT the use of DoIP (Diagnostics over Internet Protocol), failure will occur which may result in the replacement of J949 Emergency call module and communication unit. -NOTE: This WILL NOT be covered by a Warranty claim. -DO NOT UNDER ANY CIRCUMSTANCES ATTEMPT TO CONDUCT THE SOFTWARE UPDATE VIA THE CAN NETWORK ONLY DoIP SHOULD BE USED WHEN PERFORMING THIS UPDATE -In order to use the Bentley Online grey services for example the remote Lock/Unlock, the nomination of a main user is generally required. From 22 M/Y onwards, the main user nomination is linked to the my Bentley login. -In isolated regions of the USA, depending on the server landscape, the use of some connections at large data packet lengths can lead to communication problems between the vehicle and the server. As a result, the my Bentley login cannot be performed. As a result, the grey services are not available to the customer. -To enable the grey services to be accessed a software update to diagnostic address 0075 (Emergency call module and communication unit) has been developed to ensure all grey services can be accessed.
Associated Products (1)Associated Documents - August 9, 2022•Document ID: 10218960Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 2053177/17
- Date Added:
- August 31, 2022
- Manufacturer:
- BENTLEY
SummaryAll Vehicle Variants - Spurious DTC List. Customer statement / workshop findings: -Customers will not be aware of any fault codes -Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle Technical background: -The operative should refer to the Bentley Hub referencing TPI 2053177/- The document (loaded onto the Hub) contains all of the current known Spurious DTCs for all vehicle variants -Should a particular TPI be listed as Archived, the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions within TPI 2053177/- regarding the DTC description and actions which should be conducted (if any).
Associated Products (6)Associated Documents - August 9, 2022•Document ID: 10218959Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2062626/3
- Date Added:
- August 31, 2022
- Manufacturer:
- BENTLEY
SummaryDTCs stored for all cylinders on Bank 1 or all cylinders on Bank 2 - W12 TSI engine derivative. Customer statement / workshop findings: -DTCs stored for all cylinders on Bank 1 or all cylinders on Bank 2 including multiple cylinder misfires DTC - Misfires logged in one or both engine control units - Engine warning light on - Erratic engine operation Technical background: -Refer to the Measure section of this TPI -This TPI is applicable to all W12 TSI models including W12 TSI Speed models
Associated Products (4)Associated Documents - August 3, 2022•Document ID: 10218976Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 2067711/1
- Date Added:
- August 31, 2022
- Manufacturer:
- BENTLEY
SummaryDTCs B200000 and/or B200096 evident within 0075 (Emergency call module and communication unit) Customer statement: - Warning within the DIP (Figure 1) Emergency call function fault - Function unavailable - Contact your Bentley Retailer Technical Background: -Should either of the afore mentioned DTCs be stored the operative should conduct the test plan below: -0075 - Emergency Call Module and Communications Unit (Conbox) - Guided Functions - Conbox Memory Reset The applicable DTC(s) will be erased and the message within the DIP will no longer be evident
Associated Products (2)Associated Documents - July 27, 2022•Document ID: 10217327Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- 2067597/1
- Date Added:
- August 6, 2022
- Manufacturer:
- BENTLEY
SummaryDoor speakers (Naim) not illuminating with the door(s) closed regardless if the exterior lights are on or off. Customer statement / workshop findings: The Naim door speaker logo does not illuminate when the door is closed and the external lights are switched on. This phenomenon is only evident on vehicles equipped with Naim audio (8RF) and without mood lighting (QQ0) Technical background: The Naim logo only illuminates when the door is open on vehicles with Naim audio (8RF) and without mood lighting (QQ0) Measure Refer to the Technical background section
Associated Products (2)Associated Documents - July 15, 2022•Document ID: 10217233Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; SUSPENSION
- Mfr Comm. #:
- 2051965/3
- Date Added:
- August 5, 2022
- Manufacturer:
- BENTLEY
SummaryBentley dynamic ride system warning displayed- DTC P0B2500: Hybrid/EV Battery A Voltage low stored. Customer statement / workshop findings: Bentley dynamic ride system: fault displayed within the Drivers Instrument Panel (DIP) Workshop findings: DTC P0B2500: Hybrid/EV Battery A Voltage low stored within address 21-Battery Energy Control Module 2 Technical background: Possible internal fault with super capacitor, refer to the Measure section of this TPI
Associated Products (6)Associated Documents - July 13, 2022•Document ID: 10217336Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 2067512/1
- Date Added:
- August 6, 2022
- Manufacturer:
- BENTLEY
SummaryUpdate to diagnostic address 0075 Emergency call module and communication unit (SC22/20). Technical background: In order to use the Bentley Online grey services for example the remote Lock/Unlock, the nomination of a main user is generally required. From 22 M/Y onwards, the main user nomination is linked to the my Bentley login. In isolated regions of the USA, depending on the server landscape, the use of some connections at large data packet lengths can lead to communication problems between the vehicle and the server. As a result, the my Bentley login cannot be performed. As a result, the grey services are not available to the customer. To enable the grey services to be accessed a software update to diagnostic address 0075 (Emergency call module and communication unit) has been developed to ensure all grey services can be accessed. Remedy: Carry out the instructions within the Work section to completion
Associated Products (1)Associated Documents - July 11, 2022•Document ID: 10217244Service Bulletin/Repair InstructionsSTEERING; SUSPENSION; SERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 2052853/10
- Date Added:
- August 5, 2022
- Manufacturer:
- BENTLEY
SummaryClicking noises from the left and/or right front corner(s). Customer statement / workshop findings: Clicking noises from the left and/or right front corner(s) Technical background: In order to accurately diagnose and repair customer reported clicking noises from the front corner(s) the Measure section of this TPI consists of three individual sections, each section describes the symptom and the remedy which should be applied Symptoms and descriptions regarding clicking noises can appear to be very similar when described, where possible the customer should demonstrate the reported symptom to enable correct diagnosis VERY IMPORTANT: Before proceeding the operative MUST check to confirm that the wheels fitted are the Bentley approved wheels, in the event that Bentley approved wheels are not fitted Or The wheels fitted are Bentley approved however the wheels have been modified for example: Powder coated or have had repairs conducted In the event the afore mentioned scenarios are evident the operative MUST raise a DISS query before carrying out any of the instructions within the Measure section
Associated Products (2)Associated Documents - July 7, 2022•Document ID: 10217237Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 2067488/1
- Date Added:
- August 5, 2022
- Manufacturer:
- BENTLEY
SummaryVeneer/trim mismatch - DISS query requirements. Customer statement / workshop findings: In the event that a trim mismatch is detected for example: - Piano black veneer is supplied although the customer ordered walnut veneer Or - The interior trim colour is incorrect for example: Cricket ball interior trim is supplied although the customer ordered Hotspur The operative should refer to the Technical background section
Associated Products (6)Associated Documents - July 5, 2022•Document ID: 10217248Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 2064482/2
- Date Added:
- August 5, 2022
- Manufacturer:
- BENTLEY
SummaryAudible creak from the lower/central A Post when opening and/or closing the front door/s. Customer statement / workshop findings Audible creak coming from the lower/central A post in the vicinity of the check strap fixing point (Figure 1) during the opening and/or closing of the driver/passenger door. Technical background To confirm the issue is as described within the Customer statement refer to the video on the Bentley Hub referencing TPI 2064482/- In the event that the noise is as shown within the video the instructions within the Measure section should be followed.
Associated Products (2)Associated Documents - July 5, 2022•Document ID: 10217241Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2065919/2
- Date Added:
- August 5, 2022
- Manufacturer:
- BENTLEY
SummaryWater leaking from mechanical water pump - Low coolant level warning displayed - W12 TSI. Customer statement / workshop findings: - Coolant leaking from the mechanical coolant pump And/or - Low coolant level warning displayed Technical background: The operative MUST ensure the instructions within the Measure section are followed, the instructions differ slightly depending on the part number of the mechanical coolant pump (B or C suffix).
Associated Products (4)Associated Documents