Audi A6 Complaints (2016)

51 consumer complaints on file.

#11479044August 12, 2022
ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS, FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
The contact owns a 2016 Audi A6. The contact stated that the vehicle had shuddered and failed to accelerate on several occasions. There was no warning light illuminated. Additionally, the contact stated while driving at an undisclosed speed, the vehicle emitted an abnormal sound. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs and the fuel rails needed to be replaced. The spark plugs were replaced. However, the fuel rails were not replaced. An unknown dealer was notified of the failure and an appointment was scheduled. The dealer also informed the contact of prior recall repairs that had been completed on the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they could not assist as the VIN was not included in any recalls. The failure mileage was 70,240.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463291May 3, 2022
AIR BAGS, FUEL/PROPULSION SYSTEM
1. Vehicle airbag indicator has illumated. I haven't received a recall letter from manufacturer. Have concerns about driving with airbag light on. 2. There is a recall for electrical wiring. 3. Fuel system/ fuel rail is being recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456824March 15, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2016 Audi A6. The contact stated that after starting the vehicle, the check engine warning light remained illuminated continuously. The vehicle was taken to an independent mechanic where it was diagnosed that the vehicle was overheating and the thermostat needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435089October 1, 2021
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2016 Audi A6. The contact stated the emergency lights were illuminated. The vehicle loss coolant and overheated. The stop immediately message was displayed. The vehicle was taken to an independent mechanic who stated that the engine coolant housing assembly needed to be replaced. The vehicle was repaired. The local dealer was not contacted. The manufacturer was notified and referred the contact to NHTSA. The failure mileage was approximately 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430632August 26, 2021
ENGINE
The engine caught fire without being used for 24 hours before
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11395680February 11, 2021
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
OK PURCHASED THE CAR OCTOBER 2019, IMMEDIATELY NOTICED A BURNING SMELL, IN THE CAR. TOOK OUT TO AUDI MULTIPLE TIMES ASK IF THERE WAS A LEAK, BEFORE THE WARRANTY RAN OUT. THEY SAID NO, NOW A YEAR LATER MY CHECK ENGINE LIGHT HAS COME ON. ONE DIAGNOSTIC DONE AT JIFFY LUBE READ A CODE THAT SAYS IT IS THE COMPUTER AUXILIARY OUTPUT. TOOK THE CAR TO AUDI TO DO A SECOND DIAGNOSTIC, THEY SAID ITS THE THERMOSTAT, AND COOLANT PUMP. MY CAR IS NOT EVER HEATING AND THE HEAT AND AIR WORK FINE. HOW IS IT NOW THAT THE CAR IS NOT UNDER WARRANTY THEY NOTICE THE LEAK IN THE COOLANT PUMP, WHEN I COMPLAINED ABOUT THE SMELL OF BURNING WATER WHEN I FIRST PURCHASED THE CAR. THERE ARE NO INDICATIONS OF A LEAK ON MY DRIVEWAY. THE DEALERSHIP HAS QUOTED ME 1683.00 THOUGH THERE IS A RECALL ON THE SAME PARTS. A YEAR AGO WHEN I PURCHASED THE CAR THERE WERE FAULTY ISSUES WITH THE COMPUTER. AUDI DID REPLACE THIS UNDER WARRANTY, BUT A MONTH AGO THE COMPUTER WOULD NOT COME ON SEVERAL DIFFERENT TIMES. CALLED THE DEALERSHIP TOLD THEM IT WAS ON AND OFF THEY SAID TO BRING IN IF IT CONTINUES. SOON AFTER THE CHECK ENGINE LIGHT COMES ON, AND NOW ALL OF A SUDDEN ITS A LEAK IN THE COOLANT PUMP ALLEGEDLY. I REPEATEDLY ASKED THEM IF THE CA HAD A LEAK WHEN I FIRST BOUGHT IT ONLY BECAUSE THE ENGINE WAS GIVING OFF THE BURNT SMELL. THEY WAITED UNTIL THE CAR WAS OUT OF WARRANTY TO AGREE WITH ME. THERE IS A RECALL TO FIX THE COOLANT PUMPS ON THE AUDI BUT THEY ARE WANTING TO CHARGE ME TO REPAIR MINE. RIGHT NOW THE VEHICLE SHUT OFF ON ME TONIGHT AND THE EPC LIGHT IS ON. CAR WILL NOT START, NOR WOULD THE ENGINE RECEIVE THE GAS WHEN TRYING TO ACCELERATE. ONLY BEEN DRIVING THE VEHICLE FOR A YEAR, I SHOULD NOT HAVE MAJOR ISSUES WITH IT AS OF NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395849February 11, 2021
SERVICE BRAKES
THE VEHICLE VIBRATES HEAVILY WHEN THE BRAKES ARE APPLIED AT HIGHWAY SPEEDS. BRAKES ROTORS REPLACED WITH LESS THAN 15K MILES VEHICLE APPEAR TO HAVE THE SAME ISSUE AND HAS CONFIRMS BY AUDI DEALER BUT REFUSED TO ADDRESS THE SAFETY ISSUES... ROTORS REPLACED AT 25K MILES AND VEHICLE NOW HAS 40K MILES AND NEED ROTORS REPLACE AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375203November 18, 2020
STRUCTURE:BODY
PROBLEM#1 FUEL DOOR CLIP SUDDENLY STOPPED CLOSING, THEREFORE I COULDN'T FULLY CLOSE IT. PROBLEM #2 TRUNK LATCH STUCK, THEREFORE I HAVE TO GET INTO THE TRUNK USING THE REAR SEATS, THEN RELEASING THE LATCH FROM INSIDE. ALL THIS HAPPENED WITHIN 1 YEAR OF FINANCING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287720December 8, 2019
SERVICE BRAKES
THE VEHICLE VIBRATES HEAVILY WHEN THE BRAKES ARE APPLIED AT HIGHWAY SPEEDS. NO ACCIDENT HAS OCCURRED BUT IS OF GREAT CONCERN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256340September 18, 2019
FUEL/PROPULSION SYSTEM
AUDI RECALLED 2012-2015 A6 CARS WITH THE 2.0L TFSI ENGINE, ALONG WITH OTHER AUDI MODELS, DUE TO FAULTY COOLANT/WATER PUMP (NHTSA RECALL # 18V-229 MFG RECALL #19N3/19N4). FOR THE A6, THE BRACKETING WAS FOR CARS BUILT FROM 4/4/2011 - 12/22/2014. THE BRACKETING FOR OTHER MODELS IMPACTED BY THE RECALLED VARIED FROM 2012-2017. MY A6 2.0 WAS BUILT IN FEB 2015, BUT WAS CLASSIFIED AS A 2016 MODEL. ON 8/28/2019 MY CHECK ENGINE LIGHT TURNED ON. I TOOK THE CAR INTO MY AUDI DEALERSHIP FOR SERVICING. THE TECHNICIAN STATED THAT I HAD A DEFECTIVE COOLANT/WATER PUMP, AND THAT THE PUMP WAS ABOUT TO BURST AND NEEDED IMMEDIATE REPLACEMENT. I WAS AWARE OF THE RECALL, AND ASKED IF THE PUMP ON MY CAR WAS SIMILAR TO THE PUMPS COVERED UNDER THE RECALL, WHICH THEY CONFIRMED THE PUMP PART NUMBER ON MY CAR MATCHED THE PUMP PART NUMBER THAT WAS BEING RECALLED. HOWEVER, SINCE MY CAR WAS CLASSIFIED AS A 2016, IT WAS NOT COVERED UNDER THE RECALL. IT APPEARS THAT THE BRACKETING THAT WAS USED TO DETERMINE WHICH CARS SHOULD BE COVERED UNDER THE RECALL WAS NOT BROAD ENOUGH FOR THE A6 MODELS, AS IT APPEARS THAT THE DEFECTIVE PUMPS WERE ALSO USED ON SOME 2016 A6 MODELS OR CARS BUILT AFTER 12/22/2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255113September 12, 2019
ENGINE
IN FEBRUARY 2019 I RECEIVED A RECALL LETTER, NHTSA 19V035, FROM AUDI TELLING ME MY CAR MAY HAVE A DEFECT IN THE FUEL RAILS WHICH COULD LEAK FUEL CAUSING A FIRE! I IMMEDIATELY CONTACTED MY DEALER AUDI OF WALLINGFORD CT AND PUT MY NAME ON A WAITING LIST FOR REPAIR. I HAVE NOW BEEN WAITING SEVEN MONTHS AND DESPITE SEVERAL CALLS TO THE SERVICE DEPT, IT HAS NOT BEEN FIXED. THEY TELL ME THEY ARE NOT GETTING THE PARTS FROM AUDI. TODAY THEY TOLD ME THEY HAVE NOT RECEIVED THE NEEDED PARTS IN MONTHS! THIS IS FOR A DEFECT WHICH COULD CAUSE A FIRE. IS THIS PERMISSIBLE? WHAT CAN BE DONE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252138August 29, 2019
POWER TRAIN
SEVERE LEAK NOTICED BY TECHNICIAN. DURING ROUTINE OIL CHANGE. SKID PAN FULL OF TRANSMISSION FLUID. NOT AN ISSUE IN PREVIOUS INSPECTIONS. AUDI DEALERSHIP LOOKING FOR CAUSE. NO PERFORMANCE ISSUES NOTICED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222175June 27, 2019
FUEL SYSTEM, GASOLINE
2016 AUDI A6. CONSUMER WRITES IN REGARDS TO FUEL RAILS SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184924March 7, 2019
POWER TRAIN
STARTED VEHICLE IN PARKING LOT EXITED ONTO A MULTI-LANE ROAD WHERE TRAFFIC SPEED IS 50 MPH BUT CARS OFTEN DRIVE MUCH FASTER. THE VEHICLE WAS IN DRIVE BUT STAYED IN FIRST GEAR AND WOULD NOT AUTOMATICALLY SHIFT TO HIGHER GEARS. THIS CAUSED THE CAR TO NOT MERGE AT PROPER SPEED WHILE VEHICLES WERE FAST APPROACHING. AFTER MULTIPLE ATTEMPTS AT RELEASING AND APPLYING THE GAS PEDAL, THE VEHICLE STILL FAILED TO SHIFT GEARS. FORTUNATELY, I WAS ABLE TO FIND AN AREA TO PULL OFF THE ROAD AND AFTER 15-30 SECONDS, THE CAR BEHAVED CORRECTLY. A SIMILAR SITUATION HAPPENED A COUPLE TIMES WHILE ON THE FREEWAY WHERE THE CAR TACHOMETER INCREASED VERY HIGH AND THE CAR FAILED TO SHIFT INTO HIGHER GEARS. IN THESE CASES, I DID NOT FEEL AS UNSAFE AS THE VEHICLE WAS ALREADY TRAVELLING AT 50-60 MPH. I'VE TAKEN THE CAR TO THE DEALER TWICE WHEN THE ISSUES OCCURRED BUT THERE ARE NO DIAGNOSTICS TO INDICATE A PROBLEM OCCURRED AND THE DEALER WAS UNABLE TO REPRODUCE THE ISSUE. I ALSO INFORMED THE DEALER THAT BLACK LIQUID WAS LEAKING FROM THE VEHICLE (SEE ATTACHED PHOTOS) BUT THE DEALER FOUND NO LEAKS. I PHOTOGRAPHED THE LEAKS AND SAVED A RAG WITH THE LIQUID AND PRESENTED THIS AT THE DEALER. THERE ARE NO OTHER VEHICLES OR EQUIPMENT THAT PARK IN MY GARAGE AND AM 100% CERTAIN, THE LIQUID IS FROM THE VEHICLE. THE IMAGE SHOWS THAT THE LEAK HAD OCCURRED SEVERAL TIMES AND IT PERSISTED SEVERAL TIMES AFTER THE PHOTO. HOWEVER, I'VE NOT NOTICED THE LEAK FOR THE PAST COUPLE MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180999February 18, 2019
ENGINE, UNKNOWN OR OTHER
VEHICLE HAS SHUT OFF WHILE DRIVING. VEHICLE HAS SHUT OFF WHILE AT A STOP LIGHT; WOULD NOT IMMEDIATELY RESTART. FIDDLED WITH THE GEARS, PUT IN PARK. GOT VEHICLE TO START AFTER ABOUT 30-60 SECONDS. 30-60 SECONDS IS A SIGNIFICANT AMOUNT OF TIME AT A STOP LIGHT THAT HAS JUST TURNED GREEN. THIS HAS HAPPENED 3 TIMES. ENTER VEHICLE; START; PUT IN REVERSE OR DRIVE TO EXIT MY DRIVEWAY; CAR HAS SHUT OFF WHILE ATTEMPTING TO EXIT DRIVEWAY, 4 TIMES; WARNING/PROMPTING ME TO PUT IT IN PARK. BRAKES OR ROTORS MAKE A SCRATCHING NOISE; NOTICE IF DRIVING CLOSE TO A WALL OR MEDIAN (TO REFLECT THE SOUND) WHEN WINDOWS ARE DOWN. HAVE HAD BRAKES CHECKED BY DEALER MULTIPLE TIMES AND HAVE BEEN TOLD THEY WERE FINE. HOWEVER, THEY MAKE A CONSTANT NOISE. MY PARKING SENSOR HAS BEEN STUCK IN A POSITION THAT MAKES VEHICLE THINK THE PASSENGER SIDE FRONT BUMPER IS IN CONTACT WITH SOMETHING. WILL USUALLY GO BACK TO NORMAL BY THE NEXT DAY. THIS HAS HAPPENED TWICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142839October 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER IN JULY OF 2018. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED IT'S BEING 5 MONTHS SINCE THE RECALL LETTER. DEALER SAYS THEY COULD NOT DO ANYTHING. UPDATED 01/29/19*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139253October 9, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THE PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124339September 4, 2018
ENGINE
WHEN OPERATING AT LOW SPEEDS THE VEHICLE WILL SOMETIMES UNEXPECTED LURCH FORWARD OR BACKWARDS DEPENDING ON IF THE TRANSMISSION IS IN FORWARD OR REVERSE. I HAVE AUTOMATIC TRANSMISSION. THIS OFTEN HAPPENS IN MANEUVERS SUCH AS PARKING OR BACKING INTO OR OUT OF A GARAGE PARKING PLACE. IT HAPPENS WHEN THE TRANSMISSION IS IN FORWARD OR REVERSE AND TYPICALLY WHEN THE DRIVER'S FOOT IS ON THE BRAKE AND YOU ARE SLOWLY EASING INTO OR OUT OF A PLACE LIKE A PARKING SPOT OR GARAGE. THIS CONCERNS ME FROM A SAFETY PERSPECTIVE SINCE A PRIME TIME WHEN THIS HAPPENS MIGHT BE WHEN I AM PULLING INTO OR OUT OF MY GARAGE AT THE BEGINNING OR END OF A TRAVEL. MY CONCERN IS THAT A CHILD OR ADULT MAY BE CROSSING IN FRONT OF OR BEHIND THE CAR BEFORE IT STARTS MOVING AND THEN THE CAR UNEXPECTED LURCHES FORWARD OR BACK AND HITS THE PEDESTRIAN. IT IS ALMOST AS IF THE ENGINE MISFIRES AND THE ENGINE AND CAR "JUMPS" AFTER THE MISFIRE. I HAVE REPORTED THIS TO THE DEALERSHIP SERVICE DEPARTMENT MULTIPLE TIMES AND THEY CAN NOT "REPRODUCE" THE INCIDENT. HOWEVER, ONE OF THE SERVICE DEPARTMENT PERSONNEL HAS THE SAME MODEL VEHICLE AS ME AND SAYS HE KNOWS WHAT I AM TALKING ABOUT BECAUSE HE HAS EXPERIENCED IT AS WELL. IT HAS HAPPENED ON MULTIPLE OCCASIONS THOUGH I CAN NOT TELL YOU ANY EXACT DATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119749August 13, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT WAS CONCERNED FOR HIS AND HIS FAMILY'S SAFETY IN THE EVENT THAT THE AIR BAGS MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO AUDI OF SPRINGFIELD (3500 E SUNSHINE ST, SPRINGFIELD, MO 65809, (417) 459-4633). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 181157166. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PASSENGER SEAT AIRBAG MONITOR IS NOT WORKING. UPDATED 12/18/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118713August 9, 2018
AIR BAGS
VEHICLE HAS PODS RECALL. CALLED AUDI USA REP TODAY AT CONTACT US (800-253-2834) INSTRUCTED NO FIX IN YET AND TO KEEP DRIVING, THAT THEY WERE NOT REPLACING NOR SUBSTITUTING VEHICLE UNTIL FIX. I DO NOT FEEL PASSENGER ENDANGERMENT IS APPROPRIATE WITH RECALL ON PODS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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