Audi A4 allroad Complaints (2017)

31 consumer complaints on file.

#11033486October 16, 2017
UNKNOWN OR OTHER
WHILE DRIVING ON SAN MATEO BRIDGE AROUND 5PM THE SUN ROOF SUDDENLY EXPLODED WITH A HUGE BANG SOUND. THE CAR WAS MOVING AT ABOUT 70 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033873October 16, 2017
UNKNOWN OR OTHER
AFTER PARKING MY CAR, MY DAUGHTER, THE PASSENGER IN THE RIGHT BACK SEAT, OPENED THE DOOR TO GET OUT OF THE CAR. SHE SUDDENLY FELT ACUTE PAIN ON THE TOP OF HER FOOT AND SAW BLOOD GUSHING OUT OF IT. I WENT TO HER SIDE OF THE CAR AND SAW AN AVULSION OF THE SKIN ON THE TOP RIGHT OF THE FOOT, AND BLOOD ALL OVER THE FLOOR OF THE CAR AND THE DOOR. A SHARP PIECE OF METAL TRIM LABELED "BANG & OLUFSON" (SEE PHOTO) HAD SEMI-DETACHED FROM THE DOOR PANEL AND LACERATED HER FOOT, PIERCING THROUGH HER FOOT AND COMING OUT BETWEEN HER TOES. THIS METAL TRIM PIECE LOOKED LIKE A SHARP KNIFE BLADE, AND HAD COME OUT OF ITS GLUED SPOT ON THE DOOR, STICKING OUT AT A 25-30 DEGREE ANGLE. I PUT PRESSURE ON THE WOUND AND REMOVED THE PIECE FROM THE CAR TO PREVENT FURTHER INJURY, CUTTING MYSELF IN THE PROCESS. IT WAS COVERED WITH BLOOD. I IMMEDIATELY DROVE HER TO THE ER AT MERCY HOSPITAL. DR. MILLER, A PLASTIC SURGEON, SPENT 2 HOURS CLEANING THE WOUND, PULLING THE FLAYED SKIN BACK TO ITS ORIGINAL POSITION, AND STITCHING TENDONS AND BLOOD VESSELS THAT WERE AFFECTED IN THE INJURY. HE PLACED CONTINUOUS ABSORBABLE SUTURES THE LENGTH OF THE WOUND. (SEE PHOTO) SHE WAS DISCHARGED WITH ORDERS NOT TO WALK OR PUT ANY WEIGHT ON THE FOOT, EXCEPT TO GO TO THE BATHROOM, FOR AT LEAST 3 WEEKS. THE DOCTOR TOLD HER SHE MAY LOSE THE SKIN ON THE FOOT AND MAY HAVE TO RECEIVE SKIN GRAFTS TO REPAIR THE WOUND. MY DAUGHTER WAS IN EXCRUCIATING PAIN AND IT IS STILL UNKNOWN WHETHER SHE WILL HAVE PERMANENT SCARRING OR PAIN, OR IF SHE WILL REGAIN FULL FUNCTIONING OF THE FOOT. SHE HAS UNDERGONE A COURSE OF ANTIBIOTICS AND REMAINED ON BED REST FOR 30 DAYS SINCE THE INCIDENT. THE SHARP METAL BLADE WAS ONLY GLUED ON THE DOOR SURFACE, WITH NO SCREWS TO ATTACH IT TO THE DOOR. THIS IS WHAT APPEARED TO CAUSE THIS BLADE TO DETACH FROM THE DOOR AND STAB INTO MY DAUGHTER'S FOOT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11005897July 17, 2017
AIR BAGS
LATELY THE AIRBAG LIGHT WILL COME AN AND I WILL GET A MESSAGE SAYING "SAFETY MALFUNCTION", I AM TAKING IT BY THE SHOP TOMORROW, BUT JUST IN CASE SOMEONE ELSE HAS THIS PROBLEM, IT WILL BE IDENTIFIED. WE WERE DRIVING AND IT CAME ON, THEN WENT OFF THEN CAME BACK ON. ALSO THE IDENTIFY UP BY THE LIGHTS WERE GOING BETWEEN PASSENGER AIR BAG OFF AND ON, AND MY WIFE WAS IN THE PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005308July 14, 2017
AIR BAGS
TAKATA RECALL -- AUDI ISSUED THE RECALL IN JAN 2017 AND STILL DOES NOT HAVE REPLACEMENT PARTS AVAILABLE. MEANWHILE, I AM UNABLE TO TAKE MY WIFE OR OTHER FAMILY/FRIENDS ANYWHERE IN MY CAR BECAUSE I FEAR FOR THEIR LIVES (BASED ON THE RECALL LETTER'S WARNING OF INJURY/DEATH). I CALLED AUDI OF AMERICA TWICE, AND THEY HAVE NOT STARTED SOURCING PARTS. I CALLED THE DEALERSHIP, AND THEY HAVE NO RECEIVED PARTS, NOR HAVE THEY REPLACED ANY TAKATA AIRBAGS TO DATE. IT APPEARS THAT EVEN THOUGH A RECALL WAS ISSUED, NOTHING IS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972205April 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V955000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972076April 12, 2017
AIR BAGS, SEAT BELTS
SENSORS IN DRIVER SEAT FAILED, CAUSING THE AIRBAG LIGHT TO LIGHT, SIGNALING TO THE CAR THAT THE SEATBELT WAS NOT LATCHED. THIS WAS AN INCESSANT PROBLEM THROUGHOUT A DRIVE. THIS HAPPENED 3 TIMES, THE FIRST TWO TIMES THE DEALER ONLY RESET THE LIGHT. THIS LAST TIME, THEY REPLACED THE ENTIRE DRIVERS SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971541April 10, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
I WAS DRIVING ON THE HIGHWAY IN RAINY CONDITIONS. (DRIVING ACCORDING TO SPEED LIMIT) AND I SUDDENLY LOST CONTROL. THE CAR WOULDN'T TURN WHEN I TURNED THE WHEEL AND STARTED VEERING OUT OF THE LANE. IT THEN TURNED INTO THE OPPOSITE DIRECTION INTO TRAFFIC AND EVENTUALLY SPUN TO A STOP.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10968976March 28, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2017 AUDI A4. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V955000 (AIR BAGS, SEAT BELT) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927537November 22, 2016
ELECTRICAL SYSTEM
ON TWO SEPARATE OCCASIONS THE DRIVER'S SIDE FRONT WINDOW STOPPED FUNCTIONING. IT HAS ALWAYS BEEN IN THE DOWN POSITION WHEN THIS HAPPENS. THE OTHER WINDOWS STILL FUNCTION PROPERLY. MULTIPLE VEHICLE POWER CYCLES DID NOT CORRECT THE PROBLEM. AFTER A FEW DAYS IT JUST STARTED TO WORK, THE FIRST TIME. IT STILL DOES NOT WORK AFTER THE SECOND OCCURRENCE, THAT BEGAN EARLIER TODAY. DIDN'T MATTER IF THE VEHICLE WAS MOVING OR NOT, HAD BEEN RUNNING FOR A WHILE BUT NOT MOVING. THE FIRST OCCURRENCE HAPPENED THE DAY AFTER THE DEALER DELIVERED THE VEHICLE, IT CURRENTLY HAS 15XX MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926549November 16, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
A FEW DAYS AGO I HAD AN ACCIDENT. I MADE A LEFT TURN ONTO THE EXPRESSWAY RAMP AT 42 MPH. THE ROAD WAS WET AND AUDI IN THE MIDDLE OF THE TURN ACTIVATED “PRECRASH SENSORS” AND BEGAN TO BRAKE HARD AND THE SYSTEM LOCKED THE STEERING WHEEL. THE CAR WAS COMPLETELY UNCONTROLLABLE AND CRASHED THE FRONT WHEEL INTO THE HIGH CURB, WHICH DAMAGED THE WHEELS, RIM AND AXLES. THE AUDI EXCHANGE DEALERSHIP IN IL CHECKED AND THE SENSORS ARE FUNCTIONING PROPERLY. THEY CLAIMED THAT I IMAGINE THINGS THAT DO NOT EXIST AS THEY SAID IT WAS IMPOSSIBLE FOR THE CAR TO TAKE CONTROL AND TO BRAKE THE CAR. THEY ALSO SAID I DO NOT HAVE THESES FEATURE ON THE CAR, BUT THE CAR IS SO EQUIPPED WITH THIS TECHNOLOGY. ( BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING. WHEN I MADE THE COMPLAINT IN THE AUDI DEALER THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE). I AM AWARE THAT I WAS MOVING FAST BUT FROM MY EXPERIENCE I KNOW THAT I COULD DO THIS TURN WITHOUT AN ACCIDENT. PREVIOUSLY I OWNED A 2013 BMW 528 XDRIVE AND THE CAR SEVERAL TIMES SLIP ON THE SNOW AND I COULD CONTROL THE CAR STILL. I BELIEVE THE PRESENSE SENSORS ACTIVATES THE COLLISION AVOIDANCE SYSTEM RESULTING IN A LOSS OF CONTROL IN THE CAR AND SUBSEQUENT ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10926550November 16, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, SEATS
WHEN I GOT THE CAR IN MAY. AFTER A WEEK, WE WENT WITH FRIENDS OUT. WHEN I BRAKED THE CAR BEGAN TO MOVE INTO THE PASSENGER FRONT SEAT TO THE ADVANCE AND INCLINES UP TO A MAXIMUM FRONT OF THE DASHBOARD. SO IN CASE OF A CAR ACCIDENT, HE WOULD HAVE BEEN DEAD. AUDI DEALER THEY DID NOT BELIEVE ME AND THOUGHT I WAS MISINFORMED. AND IT WAS NOT HARD BRAKING, BUT NORMAL BRAKING (SLOWING DOWN). BECAUSE MANY TIMES IT HAPPENED TO ME OUT OF THE CAR STARTED TO BRAKE WITHOUT A REASON TO BRAKE, WHEN I TRIED TO GO AROUND BIKERS AT THE SAFE DISTANCE, OR WHEN PARKING (UNTIL TODAY). WHEN I MADE THE COMPLAINT IN THE AUDI DEALER, BEFORE, THEY TOLD ME THAT THIS IS NOT POSSIBLE, AND LAUGHED IN JUNE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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