Acura TSX Complaints (2012)

145 consumer complaints on file.

#11075538February 28, 2018
STEERING
I WAS DRIVING LOCAL AND WAS ABOUT TO MAKE A LEFT TURN WHEN THE "CHECK POWER STEERING SYSTEM" SIGNAL CAME ON MY DASHBOARD ALL OF A SUDDEN. THE WHEELS BECAME EXTREMELY DIFFICULT TO TURN AND I GOT STUCK IN TRAFFIC WITH CARS HONKING AT ME BECAUSE I WAS BLOCKING TRAFFIC DUE TO MY INABILITY TO TURN THE STEERING WHEEL. THIS IS AN EXTREMELY DANGEROUS ISSUE BECAUSE IF THE STEERING WHEEL TIGHTEN UP ON ME WHILE I WAS DRIVING AT A HIGHER SPEED, I COULD HAVE LOST CONTROL OF MY VEICHLE AND SEVERELY INJURED MYSELF AND OTHERS AROUND ME. THIS IS AN IMPORTANT ISSUE THAT ACURA HAS TO LOOK AT AND MAKE IT A RECALL BECAUSE IT SEEMS TO HAVE HAPPEN TO SO MANY OTHER 2012 ACURA TSX OWNERS, I, MYSELF INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073299February 16, 2018
ELECTRICAL SYSTEM:WIRING, STEERING
TL* THE CONTACT OWNS A 2012 ACURA TSX. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IT WAS UNKNOWN IF A DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073124February 15, 2018
STEERING
THE OTHER DAY I WAS DRIVING ON THE FREE WAY AND MY STEERING WHEEL LOCKED UP ON ME WHILE I WAS DRIVING WHICH COULD'VE CAUSED AN ACCIDENT OR SOMETHING MORE WORSE. A LOT OF COMPLAINTS WERE ALREADY MADE ON ARFC SO I'M SURPRISED THIS HASN'T BECOME AN ISSUE FOR THE DEALERSHIP TO MAKE THIS A RECALL. IT'S A SAFETY HAZARD AND CAN CAUSE SOMEONE'S LIFE. I REALLY HOPE THIS GETS ESCALATED SO WE CAN SAVE SOMEONE'S LIFE AND GET A REFUND FOR REPLACING THIS COMPUTER CHIP MODULE THAT'S COST 1500 DOLLARS. I SPOKE TO THE ACURA COMPLAINT CENTER AND THE REP SAID IF THEY GET MORE COMPLAINTS LIKE THIS IT WILL LEAD INTO A RECALL AND WE WOULD GET A REFUND. IT'S RIDICULOUS THAT THIS HASN'T ALREADY BECOME A RECALL DUE TO IT BEING A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073165February 15, 2018
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 ACURA TSX. THE CONTACT SMELLED A STRONG FUEL ODOR IN THE VEHICLE AND DISCOVERED THAT THE FUEL TANK WAS LEAKING. THE DEALER WAS CONTACTED (2175 S BRADLEY RD, SANTA MARIA, CA 93455) AND INFORMED THE CONTACT THAT THERE WAS A RECALL ON OTHER VEHICLES WITH THE SAME YEAR. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THAT, DUE TO THE WARRANTY BEING EXPIRED, THEY WOULD NOT BE ABLE TO ASSIST. THE VEHICLE REMAINED PARKED AT THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064775January 25, 2018
ENGINE
WHEN THE CAR IS STARTED FOR THE FIRST TIME OF THE DAY--ESPECIALLY IN COLD WEATHER: SYMPTOM: NOISE DURING START FOR A SECOND OR TWO. INFO: SOUND COMES FROM THE (TIMING CHAIN?) COVER ON THE LEFT TOP SIDE OF THE ENGINE--LOOKING FROM THE BUMPER. CALLED ACURA DEALER AND MENTIONED ITEMS I HAD READ ABOUT---STRETCHED/LOOSE TENSIONER (PRESSURIZED WITH OIL?), STRETCHED TIMING CHAIN, VTC ACTUATOR---HE SAID YES,YES,---TENSIONER AND TIMING CHAIN WOULD BE CHANGED, I CANNOT REMEMBER WHAT HE SAID ABOUT THE VTC ACTUATOR. ANOTHER ACURA DEALER INDICATED IT IS THE VTC ACTUATOR IS THE ISSUE. CALLED ACURA CONSUMER RELATIONS WHO NOTED THEY COULD NOT HELP. THIS PROBLEM SEEMS TO BE WELL KNOWN AMONG ACURA OWNERS ON VARIOUS WEBSITES. I DO NOT THINK THIS SHOULD BE HAPPENING AT 82K MILES. NOTE THE WARRANTY IS FOR 72K. NOTE IT HAS HAPPENED FOR ALMOST A YEAR; BELOW I HAVE NOTED ONE DAY IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064150January 22, 2018
STEERING
VEHICLES ELECTRONIC POWER STEERING CONTROL UNIT FAILED. VEHICLE WAS STATIONARY WHEN THIS HAPPENED, BUT BECAME INCREDIBLY DIFFICULT TO STEER. THIS APPEARS TO BE A COMMON ISSUE ON THESE CARS WITH SIMILAR MILEAGE (73,000). ACURA WILL NOT HONOR THE PART AND OWNERS HAVE TO PAY OUT OF POCKET FOR A COMMON SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054965December 15, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041476October 30, 2017
STEERING
MY TSX IS CLOSE TO 80K MILES. I HAVE HAD NO SIGNIFICANT ISSUES WITH THIS CAR UNTIL NOW. I STARTED MY CAR ONE MORNING AND SAW A "CHECK POWER STEERING" NOTIFICATION AND THE POWER STEERING ICON ILLUMINATED ON THE DASH. ONE SHOP ATTEMPTED TO RESET THE EPS (ELECTRIC POWER STEERING) SYSTEM AND MAKE SURE THE VOLTAGES LOOKED OK. THIS WORKED FOR 3 DAYS BEFORE I HAD THE SAME "CHECK POWER STEERING" NOTIFICATION AND LIGHT ILLUMINATED ON THE DASH. THIS WILL RESULT IN A FIX IN THE REALM OF $2000 FOR A TOTAL REPLACEMENT OF THE STEERING RACK. I'M VERY UNPLEASANTLY SURPRISED THAT ACURA HAS NOT ISSUED SOME SORT OF RECALL FOR THIS ISSUE BECAUSE OF THE LARGE AMOUNT OF ISSUES THAT ARE SIMILAR TO MINE. ACURA WAS VERY PROMPT WITH FIXING MY TAKATA AIRBAG, BUT AFTER THIS I HAVE TO SAY I AM NO LONGER IMPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031703October 4, 2017
STEERING
STARTED MY CAR AND GOT "CHECK POWER STEERING SYSTEM" ERROR ON MY DASH WHILE BACKING OUT INTO THE ROAD...CAR HAD NO POWER STEERING. I DID MANAGE TO DRIVE THE CAR HOME AND THE NEXT DAY CALLED THE DEALER. WAS INFORMED IT WAS MOST LIKELY THE EPS (ELECTRONIC POWER STEERING) MODULE AND WOULD BE $980 FOR HE REPAIR. UPON FURTHER INVESTIGATION I'VE LEARNED THAT THIS CAN LOCK THE STEERING WHEEL WHILE DRIVING! THE DEALERSHIP NOR ACURA THOUGHT THIS WAS A BIG DEAL OR A SAFETY HAZARD WHEN I SPOKE TO THEM...DEALER DIDN'T EVEN TELL ME TO STOP DRIVING THE CAR WHEN I ASKED THEM IF IT WAS SAFE FOR ME TO COMMUTE AN HOUR EACH WAY VIA INTERSTATE. ACURA OPENED A TICKET AS I REQUESTED "GOODWILL FIX" AND WAS DENIED ANY ASSISTANCE AS I DRIVE MY CAR TO MUCH AND THEY DIDN'T HAVE MANY REPORTS OF THIS ISSUE AND AGAIN DIDN'T FIND IT TO BE A SAFETY HAZARD. I TOOK MY CAR TO THE LOCAL DEALER AND REQUESTED A LOANER CAR UNTIL THE STEERING WAS FIXED. I AM OUT $980 AND HAVE LEARNED THE MANUFACTURER WONT BACK THEIR PRODUCT UNLESS IT KILLS SOMEONE...GOOGLE SEARCH SHOWS THIS HAPPENING TO MANY TSX OWNERS BUT DIDN'T SEEM TO MATTER TO ACURA. WE ARE A LONG TIME HONDA/ACURA FAMILY AND THIS SHOULDN'T BE FAILING ON A 5 YEAR OLD CAR, MAJOR SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031447October 2, 2017
STEERING
WAS DRIVING VEHICLE HOME AND THE POWER STEERING LIGHT CAME ON AS I WAS ABOUT TO TURN LEFT ACROSS ONCOMING TRAFFIC. FORTUNATELY STEERING WHEEL DID NOT LOCK BUT HAD TO TURN IT WITH GREAT EFFORT TO GET ACROSS ONCOMING TRAFFIC LANE. IF THERE HAD BEEN HEAVIER ONCOMING TRAFFIC I LIKELY WOULD'VE BEEN T-BONED. IT'S MY OPINION THAT THIS SYSTEM DID NOT FAIL SAFELY. LOOKING AT OTHER REPORTS WHERE THIS REPAIR COST MORE THAN $1000. ADDING MY STORY IN THE EVENT THIS LEADS TO A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023856September 17, 2017
ELECTRICAL SYSTEM
AN ANIMAL DESTROYED TWO WIRING HARNESSES UNDER THE HOOD, THAT I COULD SEE. CAR WILL NOT START. APPARENTLY THE INSULATION ON THE WIRES IS SOY BASED AND CRITTERS LIKE TO EAT IT. THE CAR WAS SITTING IN MY DRIVEWAY, AND HADN'T BEEN DRIVEN FOR 1 DAY WHEN I DISCOVERED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016381August 20, 2017
STEERING
LUCKILY I WAS MAKING A VERY SLOW LEFT TURN WHEN MY POWER STEERING COMPLETELY FAILED IN MY ACURA TSX WAGON. I WOULD PROBABLY NOT BE SITTING HERE WRITING ABOUT THIS EXPERIENCE IF I WAS DRIVING AT A HIGH SPEED. MY HEART WAS POUNDING OUT OF MY CHEST AS A STRUGGLED TO PULL OVER. THIS IS SO UNACCEPTABLE AND THESE CARS SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015993August 17, 2017
STEERING
I DROVE FOR 20 MINUTES TO MY DESTINATION AT A SPEED OF 40 MILES PER HOUR. MY CAR WAS RESTING FOR ABOUT 30 MINUTES WHILE I WAS AT MY APPOINTMENT. WHEN I WAS LEAVING THE LOCATION, I STARTED MY CAR AND THE ELECTRONIC POWER STEERING ALERT CAME ON, AND IT WAS EXTREMELY DIFFICULT TO TURN MY WHEEL, SO I COULD NOT DRIVE THE CAR. I LOOKED AT MY CAR MANUAL, AND IT STATED THAT I WOULD NEED TO TAKE MY CAR IN IMMEDIATELY FOR MAINTENANCE. MY CAR WAS TOWED TO THE DEALERSHIP FOR INSPECTION. THE DEALER SERVICE DEPARTMENT ADVISED THAT THE CAR SHOWS A "32-09 MOTOR CURRENT CORRELATION FAILURE," AND ADVISED THAT THE CONTROL UNIT HAS TO BE REPLACED. THE DEALER ADVISED THAT THE MODULE CONTROLS ARE CONTAINED, AND THAT CONTROL UNITS TYPICALLY NEVER GO BAD (60% OF CARS WAS QUOTED). HE ADVISED THAT "THEY TYPICALLY GO BAD IF SOMETHING HITS IT BUT THIS IS NOT THE CASE WITH YOUR VEHICLE." IS THIS A MANUFACTURER DEFECT AND/OR SHOULD THERE BE A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015820August 16, 2017
STEERING
TL* THE CONTACT OWNS A 2012 ACURA TSX. THE CONTACT STATED THAT THE EPS FAILED INTERMITTENTLY AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO A DEALER (CHAPMAN ACURA, 4600 E 22ND ST, TUCSON, AZ 85711, (520) 445-4061) WHERE IT WAS DIAGNOSED THAT THE EPS MODULE NEEDED TO BE REPLACED. THE DEALER INDICATED THAT THERE WAS NO SERVICE CAMPAIGN FROM THE MANUFACTURER AND NO RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012577August 3, 2017
ELECTRICAL SYSTEM, STEERING
I HAVE A ACURA TSX 2012 - ABOUT 70,000 MILES. ONE EVENING LEAVING WORK MY CAR NOTIFIED ME THAT I NEEDED TO CHECK THE POWER STEERING SYSTEM. MY WHEEL WAS COMPLETELY LOCKED AND I HAD TO GET IT TOWED TO AN ACURA SERVICE CENTER. I THEN LATER LEARNED THAT I NEED TO REPLACE MY EPS UNIT AND MY COST WOULD BE $1028!!!!! THIS IS UNACCEPTABLE AS MY VEHICLE IS FAIRLY NEW AND WELL MAINTAINED!!! ACURA NEEDS TO FIX THIS ISSUE AND REIMBURSE ME! IT COULD'VE BEEN LIFE CHANGING FOR ME IF THIS HAPPENED WILL ON A MAIN HIGHWAY, ETC!!! UNACCEPTABLE FOR THIS VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011705July 31, 2017
ELECTRICAL SYSTEM, STEERING
WHILE DRIVING ON THE BUSIEST FREEWAY IN CLEVELAND, OHIO (7/23/17); AN ERROR POPPED UP ON MY ACURA TSX SAYING "CHECK POWER STEERING SYSTEM," AND I IMMEDIATELY LOST ALL POWER STEERING OF MY VEHICLE. I WAS ABLE TO PULL THE WHEEL (WITH GREAT FORCE) TO THE SIDE OF THE ROAD, AND READ THE OWNER'S MANUAL. IT SAID THAT THERE'S A PROBLEM WITH THE ELECTRICAL POWER STEERING OF THE VEHICLE AND TO SHUT OFF THE CAR AND TURN IT BACK ON TO SEE IF THE ERROR RESETS. THANKFULLY THE ERROR WENT AWAY. I CALLED THE DEALER THE NEXT MORNING (SINCE THIS HAPPENED ON A SUNDAY), AND THEY SAID IF IT HAPPENS AGAIN TO BRING IT IN FOR SERVICE. I DROVE THE CAR FOR ANOTHER 6 DAYS (THINKING IT WAS A FLUKE), THEN TO MY PARENTS 2 HOURS AWAY TO YOUNGSTOWN, OHIO (7/29/17). WHEN I GOT BACK INTO MY CAR, TURNED THE KEY, THE ERROR "CHECK POWER STEERING" POPPED UP AGAIN. UNFORTUNATELY, IT DID NOT RESET. WHEN THIS ERROR OCCURS, THE ENTIRE POWER STEERING SYSTEM DOESN'T FUNCTION. THE STEERING WHEEL WILL TURN; HOWEVER, WITH GREAT FORCE! IT'S EXTREMELY DIFFICULT TO MOVE. I DID SOME RESEARCH AND FOUND A TON OF ISSUES WITH THE ELECTRICAL STEERING SYSTEM OF THE 2015 ACURA TSX. I'VE HAD THE CAR 5 YEARS AND DROVE IT 79,000 MILES (FREEWAY MOSTLY); IT'S ODD THAT THIS EARLY IN THE LIFE, A MAIN COMPUTER THAT HOUSES THE STEERING WOULD FAIL. I FOUND POSTS OF PEOPLE DRIVING WITH CHILDREN ON FREEWAYS AND ON WINDING ROADS ENCOUNTER THE SAME ISSUE AND THEY LOST CONTROL OF THEIR CARS! SEE SITES: 1. HTTP://WWW.ARFC.ORG/COMPLAINTS/2012/ACURA/TSX/STEERING/PROBLEM.ASPX 2. HTTPS://WWW.YOUTUBE.COM/WATCH?V=8FFW9F9D854 SOME THING HAS TO BE DONE. THIS IS A $1000+ FIX AND NOT COVERED UNDER WARRANTY. THIS IS CLEARLY A DEFECT FROM WHOEVER SOLD ACURA THE ELECTRICAL STEERING COMPONENT MODULE OF THE VEHICLE. THE NEXT PERSON THIS HAPPENS TO MAY NOT BE ABLE TO MANEUVER OVER AND CAUSE A FATAL CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011292July 28, 2017
STEERING
POWER STEERING FROZE UP AND ALMOST CAUSED AN ACCIDENT FOR MY WIFE AND SON . FOUND OUT ACURA HAS A LOT OF POWER STEERING MODULE ISSUE. NOT RELIABLE SINCE ITS NOT VERY OLD VEHICLE. I BELIEVE ACURA SHOULD REIMBURSE ME FOR MY COST OF REPLACEMENT OF POWER STEERING MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002006June 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING
LAST WEEK DRIVING MY ACURA TSX 2012 CAR HOME FROM WORK, SUDDENLY THE ELECTRONIC POWER STEERING FAILED. I WAS DRIVING ON A WINDING ROAD AND MID SHARP TURN THE POWER STEERING FAILED AND I ALMOST LOST CONTROL AND CAME CLOSE TO CRASHING INTO THE TREE LINE ON THE SIDE OF THE ROAD. I HAD STOP SINCE MY HEART WAS PALPITATING SO HARD. I ALMOST CRASHED INTO THE TREE LINE AND WOULD HAVE BEEN SERIOUSLY INJURED OR WORSE. LUCKILY MY INSTINCTS KICKED IN AND I WAS ABLE TO WITH ALL MY MIGHT SLOW DOWN THE CAR AND TURN THE WHEEL AS HARD AS I COULD TO AVOID CRASHING. THIS IS REALLY DANGEROUS AND I AM LUCKY THAT I CAME AWAY UNSCATHED. I TOOK MY CAR TO THE DEALER AND THEY TOLD ME THAT I NEEDED TO REPLACE THE WHOLE ELECTRONIC MODULE WHICH WILL COST APPROXIMATELY $1200 TO FIX/REPLACE. THIS TYPE OF FAILURE IS VERY DANGEROUS AND SOMETHING NEEDS TO BE DONE ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979298April 19, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 ACURA TSX. THE CONTACT STATED THAT AN INDEPENDENT DEALER SOLD THE VEHICLE WITHOUT DISCLOSING THAT THE AIR BAG DEPLOYED IN THE PAST, WHICH CAUSED THE SRS INDICATOR TO ILLUMINATE ON AND OFF. THE VEHICLE WAS TAKEN BACK TO THE SELLER WHO TOOK THE VEHICLE TO A CERTIFIED DEALER. THE TECHNICIAN DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE AIR BAG FAILURE INVOLVED THE ENTIRE AIR BAG SYSTEM AND NOT JUST THE SRS INDICATOR. THE DEALER STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE SELLER DID NOT TAKE RESPONSIBILITY FOR THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972316April 13, 2017
STEERING
WHILE OUT ON A SHOPPING TRIP I STARTED THE CAR AND THE POWER STEERING WARNING INDICATOR AND ALARM DISPLAYED. I COULD NOT TURN THE WHEEL OF THE CAR TO EXIT MY PARKING SPACE SO I CALLED A TOW TRUCK. THE TOW TRUCK OPERATOR WAS ABLE TO MUSCLE THE CAR ONTO THE FLATBED. MY MECHANIC'S DIAGNOSTIC TEST INDICATED THAT THE ELECTRONIC POWER STEERING MODULE HAD FAILED. THERE WAS NO INDICATION OF ANY PROBLEM PRIOR TO THIS FAILURE. THE CAR HAS 59K MILES AND IS WELL MAINTAINED. THE WEATHER WHEN THIS OCCURRED WAS CLEAR. I HAVE FILED A COMPLAINT WITH ACURA (CASE #05948611) BECAUSE I SEE THAT THIS UNIT HAS FAILED FOR OTHER OWNERS WHILE THE CAR IS IN MOTION CREATING AN EXTREME SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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