Acura TSX Complaints (2010)

63 consumer complaints on file.

#10576565April 1, 2014
SERVICE BRAKES, POWER TRAIN
BRAKE PEDAL IS FREEZING. WHY IS THIS NOT A RECALL!? IT WAS A COLD MORNING (3 DEGREES F). I WARMED UP THE CAR, LEFT MY ROAD AND, AS I APPROACHED THE LIGHT AT THE MAIN ROAD, I WENT TO APPLY THE BRAKES AND THE BRAKE PEDAL WAS LIKE A ROCK. IT WOULDN'T MOVE. I'D ALREADY APPLIED THE BRAKES SEVERAL TIMES BEFORE GETTING TO THAT POINT. I LOOKED DOWN AT THE PEDAL TO SEE IF ANYTHING WAS IN THE WAY. WITH LITTLE TIME TO REACT AND THE GEAR SHIFT READING LIKE WAR AND PEACE IN THAT MOMENT, I THREW THE CAR INTO PARK TO TRY TO REDUCE THE IMPACT AS I HIT 2 OF THE CARS AT THE LIGHT. I IMMEDIATELY CALLED 911. WHILE ON THE PHONE WITH THEM, I HEARD A HISSING SOUND AND THE BRAKE PEDAL FINALLY GAVE WAY. I PHONED THE DEALER AND WAS TOLD THE SAME THING HAPPENED TO TWO OTHER PEOPLE THAT DAY--JUST FROM THAT ONE DEALERSHIP. I GOT NOWHERE WITH THEM BECAUSE I WAS OUT OF WARRANTY. I CALLED ACURA CORPORATE AND THEY COULD NOT HAVE CARED LESS. THEY ASKED WHAT I WANTED AND I SAID, "I WANT YOU TO CARE ABOUT WHY YOUR BRAKE PEDAL IS FREEZING." WITH MY CAR STILL AT THE BODY SHOP, I PHONED THE DEALER AGAIN. THEY SAID THEY THINK IT'S A FAULTY CHECK VALVE AND VACUUM LINE THAT LETS CONDENSATION FREEZE IN THE LINE. AND GUESS WHAT? THOSE PARTS HAPPENED TO BE ON A NATIONAL BACK ORDER...BUT THERE'S NO RECALL!??? I WENT TO THE DEALERSHIP AND MET WITH THE GENERAL MANAGER, WHO AGREED TO PROVIDE ME WITH A LOANER UNTIL THE PARTS CAME IN AFTER THE BODY SHOP WAS DONE WITH MY CAR. THE PLAN WAS TO DRIVE THE CAR SLOWLY FROM THE BODY SHOP TO THE DEALER. BUT THEN THE BODY SHOP CALLED TO TELL ME THE BRAKE PEDAL FROZE ON THEM AS THEY WENT TO PULL IT INTO THE GARAGE TO WORK ON IT (AGAIN, IT WAS A COLD MORNING). THEY DIDN'T FEEL COMFORTABLE LETTING ME DRIVE IT SO CALLED THE DEALER ON MY BEHALF WHO AGREED TO PICK IT UP AND TOW IT TO THE DEALERSHIP. IT HASN'T HAPPENED SINCE THE REPAIR BUT IT HASN'T BEEN THAT COLD. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10574319March 24, 2014
SUSPENSION, WHEELS
PASSENGER SIDE REAR WHEEL LOWER CONTROL ARM B BOLT FELL OFF. THE BOTTOM OF THAT WHEEL WAS JUTTING OUT WHILE THE TOP OF THAT WHEEL MOVED TOWARDS THE INSIDE OF THE CAR. CAR WAS UNSAFE TO DRIVE. A NEW BOLT WAS INSTALLED WHERE THE LOWER CONTROL ARM CONNECTS TO THE FRAME. THE CAR WAS BROUGHT TO ACURA FOR THEIR REVIEW. THE RESULT WAS THAT EVERYTHING CHECKED OUT AS NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538476September 3, 2013
STEERING
TL* THE CONTACT OWNS A 2010 ACURA TSX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 62 MPH IN RAINY WEATHER, HE LOST CONTROL OF THE STEERING AND CRASHED INTO A GUARD RAIL. THE VEHICLE CONTINUED TO SWERVE AND THEN CRASHED INTO A GUARD RAIL FOR THE SECOND TIME. THE CONTACT SUSTAINED A CRACKED RIB AND THE FRONT PASSENGER SUSTAINED WHIP LASH INJURIES. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE CONTACT STATED THAT PRIOR TO THE CRASH, THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE HE NOTICED THAT THE VEHICLE WOULD WOBBLE ABNORMALLY. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10503412March 18, 2013
SERVICE BRAKES
ACURA TSX 2010 REAR BRAKES ARE PREMATURELY WEARING. DURING LAST VISIT TO THE DEALER (AROUND 27,000 MILES) I WAS TOLD THAT MY REAR BREAK PADS HAVE ONLY 3MM OF CERAMIC LEFT. I WAS VERY SURPRISED BY THIS NEWS, BUT DID NOT GET THEM REPLACED AT THAT TIME. NOW I WENT AHEAD AND REPLACED REAR BREAK PADS MYSELF AND WAS VERY SHOCKED TO SEE THAT THE PADS THAT ARE IN CONTACT WITH CALIPERS ARE ALMOST GONE WHILE PADS THAT ARE ON THE OUTER SIDE OF THE WHEEL STILL HAVE MORE THAN 50% OF LIFE LEFT IN THEM. I WILL SAVE THE BREAK PADS SO LET ME KNOW IF YOU WANT TO SEE THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486182November 27, 2012
SERVICE BRAKES
I WAS VERY SURPRISED TO HEAR THAT MY REAR BRAKES NEEDED REPLACEMENT AFTER ONLY 24,800 MILES. I HAD ONLY TAKEN MY CAR IN FOR THE NORMAL OIL CHANGING AND TIRE ROTATION. MY NORMAL DAILY COMMUTE IS TO AND FROM WORK TOTALING 50 MILES, WITH THE OCCASIONAL SHORT STOP AT A GROCERY STORE. WHEN MY HUSBAND QUESTIONED ACURA IF THERE WERE ANY COMPLAINTS OR RECALLS ABOUT THE PREMATURE WEARING OF 2010 TSX BRAKES, THEY STATED THEY HADN'T HEARD ANYTHING. (I HAD PREVIOUSLY OWNED A HONDA ACCORD AND I HAD SIMILAR PROBLEMS WITH THE BRAKES ON THAT CAR AS WELL.) SO MY HUSBAND AND I DECIDED TO LOOK THE INFORMATION UP ONLINE AND THERE SEEMS TO HAVE BEEN A CLASS ACTION LAWSUIT FILED INDICATING THAT CERTAIN HONDA AND ACURA YEAR MODELS HAD COMPLAINTS OF PREMATURE WEAR ON BRAKES. APPARENTLY IN THE SETTLEMENT YOU CAN SUBMIT YOUR INFORMATION AND RECEIPT TO THE SETTLEMENT ADMINISTRATOR AND RECEIVE UP TO $150 BACK FOR THE REPLACEMENT OF THE NEW BRAKES. WHEN I CALLED THE SETTLEMENT ADMINISTRATOR TO VERIFY THAT MY CAR WAS INCLUDED IN THIS REIMBURSEMENT SETTLEMENT, I WAS INFORMED, TO MY DISAPPOINTMENT, THAT MY CAR DID NOT QUALIFY. IT SEEMS THAT SEVERAL PEOPLE HAVE HAD SIMILAR PROBLEMS WITH PREMATURE BRAKE WEAR AND YET THEY ONLY MARKED CERTAIN CARS FOR REPLACEMENT? EVIDENTLY THIS IS AN ONGOING PROBLEM WITH THESE CERTAIN YEAR MODELS AND ACURA SHOULD STAND BEHIND THEIR PRODUCT AND REPLACE THE BRAKES WITHOUT THE CUSTOMER HAVING TO GO THROUGH THE SURPRISE AND COST OF REPLACING THEIR BRAKES PREMATURELY. APPARENTLY THE ONLY WAY A RECALL WILL BE MADE OR ANYONE WILL TAKE THIS PROBLEM SERIOUSLY IS IF SOMEONE IS BADLY INJURED OR EVEN KILLED WHEN THEIR BRAKES DO NOT RESPOND OR RESPOND IMPROPERLY. IF ACURA/HONDA DOES NOT ADDRESS THIS ISSUE, WITH THE SAFETY OF ITS CUSTOMERS IN MIND, MY HUSBAND AND I WILL HAVE TO SERIOUSLY CONTEMPLATE DOING BUSINESS WITH A DIFFERENT COMPANY ALTOGETHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485285November 20, 2012
SERVICE BRAKES
ACURA TSX 2010 REAR BRAKES ARE PREMATURELY WEARING. REAR BRAKES DOWN TO 75% USE LEFT AFTER ONLY 40,000 MILES. CLASS ACTION LAWSUIT EXISTED BUT HAS EXPIRED. MY CAR WAS NOT IN THE LIST OF APPROVED VINS FOR THE LAWSUIT, BUT MY CAR IS EXPERIENCING THE SAME KNOWN ISSUE. LOCAL NON-ACURA REPAIR SHOP SAYS IT IS A KNOWN ISSUE AND IS DUE TO THE CALIPERS BINDING UP. ACURA NEEDS TO REPLACE THE CALIPERS AND BRAKES AT NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470562August 14, 2012
SERVICE BRAKES
ACURA TSX 2010 REAR BRAKES ARE PREMATURELY WEARING. REAR BRAKES DOWN TO 15% USE LEFT AFTER ONLY 25,000 MILES. CLASS ACTION LAWSUIT EXISTED BUT HAS EXPIRED. MY CAR WAS NOT IN THE LIST OF APPROVED VINS FOR THE LAWSUIT, BUT MY CAR IS EXPERIENCING THE SAME KNOWN ISSUE. LOCAL NON-ACURA REPAIR SHOP SAYS IT IS A KNOWN ISSUE AND IS DUE TO THE CALIPERS BINDING UP. ACURA NEEDS TO REPLACE THE CALIPERS AND BRAKES AT NO COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467894July 27, 2012
AIR BAGS
ON THE AFTERNOON OF JUNE 19TH I ARRIVED AT MY DESTINATION, PUT THE VEHICLE IN PARK AND WAS SITTING IN MY CAR WITH THE ENGINE RUNNING WHEN THE DASH INDICATOR READ "CHECK AIRBAG SYSTEM". I CONTINUED TO GATHER MY THINGS, WHEN SUDDENLY THE AIRBAGS DEPLOYED, HITTING MY LEFT ARM AND MOMENTARILY DEAFENING MY HEARING. THE CAR HAD NOT BEEN IMPACTED OR JARRED IN ANY WAY THAT MAY HAVE CAUSED THE AIRBAGS TO DEPLOY. THE NEXT MORNING I DROVE THE CAR TO ACURA AND THEY INITIALLY SAID THEY WOULD REPAIR IT. A WEEK OR SO LATER THEY CLAIMED THE COMPUTER INDICATED THE CAR HAD BEEN IN A COLLISION YET THERE WAS NO VISIBLE DAMAGE. CLEARLY THE VEHICLE HAD A DEFECTIVE SENSOR YET THEY REFUSED TO TAKE RESPONSIBILITY. THEY WANTED ME TO FILE A CLAIM WITH MY INSURANCE COMPANY FOR REPAIRS. I WAS ASKED TO RETURN THE LOANER THEY HAD ISSUED ME AND TAKE POSSESSION OF MY CAR. THEY WERE WILLING TO SEND ME OFF IN AN UNSAFE CAR WITH THE DEPLOYED AIRBAGS HANGING! I RELUCTANTLY OPENED A CLAIM WITH MY INSURANCE COMPANY WHICH WAS SUBSEQUENTLY DENIED BECAUSE THERE WAS NO COLLISION. MY INSURANCE COMPANY SUGGESTED I SUE AMERICAN HONDA. A COUPLE OF DAYS LATER AMERICAN HONDA MADE A "GOODWILL GESTURE" BY AGREEING TO REPAIR MY VEHICLE. THEY STILL REFUSE TO ACKNOWLEDGE THAT THE VEHICLE MAY HAVE HAD A DEFECTIVE SENSOR. OVER A MONTH LATER I WILL FINALLY BE GETTING MY CAR BACK YET I'M A BIT NERVOUS AT THE THOUGHT THAT IT MAY HAPPEN AGAIN AND POSSIBLY WHILE I'M DRIVING. I REGISTER THIS COMPLAINT FOR ANY FUTURE INCIDENCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465087July 10, 2012
SERVICE BRAKES
I TOOK MY 2010 ACURA TSX IN FOR PERIODIC MAINTENANCE (A-1). I WAS ADVISED BY THE SERVICE REPRESENTATIVE THAT MY REAR BRAKES WERE WORN DOWN TO 3 MILLITERS AND WOULD NEED REPLACEMENT SOON. I ASKED IF THERE WAS A RECALL OR CLASS ACTION SUIT ON THESE BRAKES AND WAS TOLD THAT THERE WAS FOR HONDAS AND ACURA TSX'S UP TO 2009. APPARENTLY THE ACTIONS TAKEN BY HONDA/ACURA ARE INSUFFICIENT. ACURA WANTS OVER $300 TO REPLACE THE PADS AND SURFACE THE ROTORS. APPARENTLY HONDA IS OFFERING DISCOUNTS OF $150 FOR THE SERVICE UNDER THE TERMS OF THE CLASS ACTION SUIT, WHICH DOESN'T COVER MY PARTICULAR ACURA. HOWEVER RESURFACING THE ROTORS CANNOT BE DONE EVERY 20,000 MILES WITHOUT NEEDING EARLY REPLACEMENT OF THE ROTORS. WHO PAYS FOR THAT? I WAS GOING TO WAIT TO TAKE THE CAR IN FOR SERVICE. I WONDER HOW SERIOUS THIS WOULD HAVE BEEN IF THE REAR BRAKES HAD FAILED DURING THE ENSUING PERIOD? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426869September 23, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2010 ACURA TSX. THE CONTACT STATED THAT THE REAR PASSENGER SEAT BELT WAS EXTREMELY DIFFICULT TO GET SECURED ON A BOOSTER SEAT. THE CONTACT STATED THAT THE SHOULDER HARNESS WORKED FINE, BUT THE LAP BELT WAS NOT LONG ENOUGH TO LATCH PROPERLY. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS ADVISED THAT THE SEAT BELTS WERE DESIGNED AS NORMAL AND WOULD NOT BE ADJUSTED TO FIT A BOOSTER SEAT. THE FAILURE MILEAGE WAS 1,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423188September 3, 2011
EQUIPMENT, ELECTRICAL SYSTEM
THE SPEAKERS IN TECHNOLOGY PACKAGE ARE GETTING FRIED, THESE SPEAKERS ARE USED TO GIVE INFORMATION ABOUT NAVIGATION AND VOICE COMMANDS, THIS IS A COMMON OCCURRENCE IN ALL SECOND AND FIRST GENERATION ACURA TSXS AND THERE ARE MULTIPLE REVIES, BLOGS AND THREADS ONLINE DISCUSSING THE SAME: ACURA SHOULD ISSUE A RECALL, HERE ARE SOME OF THE THREADS. MY SOUND IS DEAD IN THE MIDDLE OF NAVIGATION COMMANDS AND I AM STRANDED IN THE MIDDLE OF NOWHERE BECAUSE I CANNOT NAVIGATE. HTTP://WWW.ACURAWORLD.COM/FORUMS/F158/BLOWN-DOOR-SPEAKERS-TECH-PKG-87106/ HTTP://TSX.ACURAZINE.COM/FORUMS/SHOWTHREAD.PHP?T=815628. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420040August 18, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 ACURA TSX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIANS STATED THAT RODENTS MAY HAVE INVADED THE VEHICLE AND DAMAGED THE WIRING HARNESS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS COMMON BUT THE WARRANTY WOULD NOT COVER THE REPAIRS BECAUSE AN OUTSIDE SOURCE CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417211August 5, 2011
SERVICE BRAKES, ELECTRIC
MY 2010 ACURA TSX HAS LESS THAN 23,000 MILES, AND IT HAS NOT BEEN INVOLVED IN ANY ACCIDENTS. RECENTLY I NOTICED A LOUD RATTLING AND SCREECHING NOISE IN THE BACK REAR OF THE CAR. THE NOISE CONTINUED TO GET MORE FREQUENT AND LOUDER. I TOOK IT IN TO GET SERVICED TODAY (AUGUST 5, 2011) AT THE ACURA DEALERSHIP, AND THEIR REPRESENTATIVE TOLD ME THAT IT WAS "NORMAL WEAR AND TEAR" OF THE REAR BRAKES AND ADVISED REAR BRAKE REPLACEMENT. I ASKED WHEN REAR BRAKES GENERALLY NEED TO BE REPLACED, AND SHE REPLIED THAT IT IS USUALLY EVERY 20,000-30,000 MILES. SHE ALSO NOTED THAT THE REAR BRAKES WERE FOUND ON "SQUEALERS." I DISAGREE WITH THE "NORMAL WEAR AND TEAR" ASSESSMENT; IT IS A SAFETY DEFECT. MY FAMILY HAS OWNED 2 ACURAS AS WELL AS A NISSAN, TOYOTA, SATURN, AND FORD, AND WE HAVE NEVER HAD TO REPLACE BRAKE PADS AT THIS LOW MILEAGE WHEN IT WAS NOT A MANUFACTURER'S DEFECT. WHEN I GOT HOME, I LOOKED UP THIS ISSUE ONLINE AND FOUND THAT THERE WAS A CLASS ACTION LAWSUIT ON THIS SPECIFIC DEFECT. I DID GET THE REAR BRAKES REPLACED BECAUSE I WAS VERY CONCERNED ABOUT MY SAFETY AS WELL AS THE SAFETY OF OTHERS WHILE DRIVING A CAR WITH DEFECTIVE BRAKES. BASED ON THE FACT THAT THERE WAS A CLASS ACTION LAWSUIT, THIS MANUFACTURER'S DEFECT AFFECTS MANY VEHICLES, AND HONDA REFUSES TO TAKE ACTION TO CORRECT THEIR DEFECTIVE BRAKES. NHTSA SHOULD INVESTIGATE AND REQUIRE HONDA TO RECALL AND REPAIR THIS DEFECT. THANK YOU FOR ADDRESSING THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414842July 23, 2011
SERVICE BRAKES, HYDRAULIC
AFTER DRIVING FOR ABOUT 30 MINUTES THE BRAKE PULSATE SO BAD THE VEHICLE DOESN'T WANT TO STOP. ACURA IS BLAMING THE DRIVER AND IS MAKING ME DRIVE TO THE ORIGINAL DEALERSHIP 120 MILES ONE WAY TO HAVE THE PROBLEM FIXED. AFTER DOING A GOOGLE SEARCH. THIS SEEMS TO BE A BIG PROBLEM FOR ACURA TSX OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404094June 1, 2011
SERVICE BRAKES, HYDRAULIC
THE REAR BRAKE PADS IN MY 2010 ACURA TSX WENT FROM 5MM OF PAD, TO 0 IN 3000 MILES. ONE DAY THEY WORKED FINE, AND THE NEXT DAY THE ROTORS WERE TAKING ABUSE. $491 LATER, THE DEALERSHIP RELUCTANTLY INFORMED ME OF A CLASS ACTION LAWSUIT THAT WE NEVER HEARD ABOUT. "ACCORDSETTLEMENT.COM" *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400552May 11, 2011
VISIBILITY
WHEN IT RAINS THE DRIVERS' SIDE WINDSHIELD WIPER DRAGS BACK WATER ONTO THE WINDSHIELD RIGHT IN MY LINE OF SIGHT. IT COMES FROM THE OUTER SIDE OF THE WIPER AND FORMS A V ACROSS THE WINDSHIELD. I DON'T KNOW HOW BETTER TO DESCRIBE IT. IT OBSTRUCTS MY LINE OF SIGHT RIGHT WHEN I NEED THE WIPERS TO CLEAR THE WINDSHIELD THE MOST. I FEEL IT'S VERY DANGEROUS. I AM BEING TOLD THIS IS HOW THE WINDSHIELD WAS ENGINEERED. HOW COULD THAT BE POSSIBLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384305February 24, 2011
ENGINE AND ENGINE COOLING:ENGINE
IT WAS APPROXIMATELY 8:00 AM, CONDITIONS WERE CLEAR AND THE TEMPERATURE WAS 51 DEGREES. I WAS AT A FULL STOP AT A TRAFFIC LIGHT WITH THE CAR IN DRIVE AND MY FOOT ON THE BRAKE. THE CAR WAS IDLING NORMALLY WHILE WAITING AT THE LIGHT AND THEN SUDDENLY I HEARD THE ENGINE NOISE CHANGE, RPMS INCREASED AND I COULD FEEL THE CAR PULL AGAINST THE BRAKES. I PUT THE CAR IN NEUTRAL AND THE TACH SHOT UP TO 4,500 RPMS. I PUT THE CAR IN PARK AND SHUT IT OFF. AFTER THE CAR WAS SHUT OFF, I RESTARTED IT AND THE RPMS RETURNED TO A NORMAL IDLE. I SHIFTED INTO DRIVE WHEN THE LIGHT TURNED GREEN. IT WAS HARD TO GET THE SHIFTER OUT OF PARK BUT IT DID GO INTO DRIVE. THIS INCIDENT OCCURRED AT THE LIGHT IN FRONT OF AN ELEMENTARY SCHOOL. ABOUT A HALF DOZEN CHILDREN WERE CROSSING IN FRONT OF MY CAR WHEN THE ENGINE WENT OUT OF CONTROL. IT WAS VERY SCARY. I IMMEDIATELY CONTACTED THE CLOSEST ACURA DEALER TO REPORT THE INCIDENT AND TOOK THE CAR TO THAT DEALER. THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM SO THEY CALLED IN THE REGIONAL ACURA REPRESENTATIVE. HE CONDUCTED A 4 HOUR EXAMINATION OF THE CAR BUT WAS UNABLE TO REPRODUCE THE PROBLEM AND COULD NOT OFFER A SOLUTION FOR FIXING THE CAR. I REQUESTED A COPY OF THE TEST REPORT SO THAT I COULD SEE WHAT WAS TESTED AND THE RESULTS OF THOSE TESTS. ACURA REFUSED STATING THE INFORMATION WAS PROPRIETARY. I'VE HAD NUMEROUS DISCUSSIONS WITH ACURA CORPORATE, THE SERVICING DEALER AND THE DEALER WHERE I PURCHASED THE CAR. THE TWO DEALERS ACKNOWLEDGE THE SERIOUSNESS OF THE ISSUE AND STATE THAT THEY BELIEVE ACURA NEEDS TO DO SOMETHING TO SOLVE THIS SERIOUS SAFETY ISSUE. THE ACURA CORPORATE REPRESENTATIVE STATES THEIR POSITION AS "WE DON'T KNOW HOW TO FIX THE PROBLEM BUT WE WILL NOT REPLACE THE CAR". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374876January 5, 2011
SEAT BELTS
I BOUGHT A 2010 ACURA IN APRIL OF 2010. THROUGH OUT THE SUMMER, THERE WOULD BE TIMES WHEN I WOULD ENTER THE CAR, TRY TO PUT MY SEATBELT ON AND IT WOULD NOT GIVE IT TO ME. I WOULD SIT THERE AND PULL AND IT WOULD TAKE A FEW TIMES AND FINALLY GIVE ME THE SEATBELT. THIS WOULD HAPPEN A LOT DURING THE SUMMER AND THEN THE PROBLEM SEEMED TO GO AWAY. I WAS REAR ENDED FIVE DAYS AGO IN MY ACURA TSX. I WAS WEARING MY SEATBELT BUT IT NEVER LOCKED TO HOLD ME IN PLACE. I ENDED UP HITTING MY HEAD ON THE STEERING WHEEL. I WISH I HAD GOT MY SEATBELT CHECKED IN THE SUMMER, REALIZING THAT IT WAS PROBABLY DEFECTIVE. I WOULD HATE TO SEE THIS HAPPEN TO ANYONE ELSE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10356072September 17, 2010
SUSPENSION:FRONT, STEERING
MY HUSBAND AND I PURCHASED A 2010 ACURA TSX WITH APPROXIMATELY 50 MILES ON THE ODOMETER. WHEN THE VEHICLE REACHED 350 MILES THE LEFT FRONT STARTED KNOCKING VERY BADLY WE TOOK IT TO ACURA OF COLUMBUS WHERE WE PURCHASED THE VEHICLE AND MADE A SERVICE APPT. WE TOOK THE CAR IN AND THEY TIGHTENED THINGS UP THEY STATED. A DAY AND A HALF LATER THE CAR STARTED MAKING THE NOISE AGAIN WE TOOK IT BACK IN THEY KEPT IT FOR A WEEK AND REPLACED THE LEFT FRONT AXLE AND GREASED THE RACK AND PINION BOLTS..WE GOT THE CAR BACK AND IT AGAIN STARTED MAKING THE NOISE AGAIN JUST NOT AS BAD AND THEY STATED THEY REPLACED THE LEFT BALL JOINT. I STILL DO NOT HAVE THE CAR AND HAVEN'T HEARD ANYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346040July 29, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2010 ACURA TSX WITH 28,000 MILES THAT NEEDS REAR BRAKES REPLACED. FRONT BRAKES ARE FINE BUT REAR BRAKES ARE WORN DOWN TO THE METAL. ACURA WON'T STAND BEHIND THE WARRANTY SAYING THIS IS NORMAL WEAR. THEY TELL ME I AM ONE OF THE LUCKY ONE BECAUSE MOST ARE REPLACING AT 12,000 MILES. YOUR FRONT BRAKES SHOULD WEAR OUT BEFORE YOUR REAR BRAKES AND MY FRONT BRAKES ARE IN GREAT SHAPE. AS I HAVE RESEARCHED ONLINE THERE ARE NUMEROUS COMPLAINTS. I WILL HAVE TO REPLACE THE REAR BRAKES IN ORDER TO PASS INSPECTION ON A 10 MONTH OLD CAR. ACURA WANTS TO CHARGE ME $390.00 TO DO THIS. THE SERVICE MANAGER ADMITTED THAT ACURA HAS A PROBLEM BUT THEY ARE NOT ALOUD TO REPLACE ANY REAR BRAKES UNDER WARRANTY. OBVIOUSLY THE MANUFACTURER HAS A PROBLEM WITH THE WAY THE BRAKING SYSTEM IS SET UP ON THIS CAR AND IT NEEDS TO BE RECALLED AND CORRECTED. ONCE AGAIN THE CONSUMER WILL GET LEFT HOLDING THE BAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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