Acura TL Complaints (2002)

333 consumer complaints on file.

#10329820May 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED - COULD HAVE CAUSED A MAJOR ISSUE IF IT HAPPENED ON THE HIGHWAY. ACURA KNOWS ABOUT THE FAILED TRANSMISSIONS BUT NEVER DID A RECALL AND WILL NOT PAY TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325515April 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2 TRANSMISSIONS HAVE BEEN REPLACED IN 10/2003 AND 3/2004 WHICH WERE COVERED UNDER WARRANTY. SAME PROBLEM KEEPS OCCURRING, TRANS SLIPS IN & OUT, LIKE ITS FLOATING, AND STEPPING ON THE GAS AND GOING NOWHERE. I FOUND THAT WHEN I PULL OVER, PUT THE CAR IN PARK, SHUT IT OFF, THEN RESTART AFTER ABOUT 10 SECONDS, THE CAR WILL DRIVE FINE ONCE YOU PASS 45 TO 50MPH. WHEN YOU SLOW DOWN AFTER THAT, IT ACTS UP AGAIN. PREVIOUS 2 TRANSMISSION PROBLEMS WHERE REPLACED BUT THIS PROBLEM THEY SAID WE HAVE TO REPLACE THE WHOLE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324285April 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 ACURA 3.2 TL. WHEN THE CONTACT APPLIED PRESSURE TO THE ACCELERATOR PEDAL AT APPROXIMATELY 20 MPH, THE TRANSMISSION HESITATED WHILE SHIFTING BETWEEN FIRST AND SECOND GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO THE POWER TRAIN. THE TECHNICIAN STATED THAT THE VEHICLE EXCEEDED 15,000 MILES AND THE OWNER WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE REPAIR CONSISTED OF A TRANSMISSION FLUSH. THE NHTSA CAMPAIGN ID 04V176000 (POWER TRAIN AUTOMATIC TRANSMISSION) REPAIR WAS PERFORMED PRIOR TO THE FAILURE. THE OIL COOLER RETURN LINE WAS ALSO REPAIRED PER THE RECALL. THE FAILURE MILEAGE WAS 76,500. THE CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324276April 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT THE AUTOMATIC TRANSMISSION SLIPPED OUT OF THIRD GEAR INTO SECOND OR FOURTH GEAR WHILE DRIVING 45 MPH. HE HAD TO MANUALLY SHIFT THE VEHICLE INTO THE CORRECT GEAR WHENEVER IT SHIFTED INTO THIRD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WERE NO FAILURES. HE ALSO STATED THAT AFTER THE WARRANTY EXPIRED THE DEALER CONFIRMED THAT THERE WAS A PROBLEM WITH THE TRANSMISSION. THE CONTACT WAS ADVISED THAT HE WOULD BE RESPONSIBLE FOR PAYING THE REPAIR COST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 95,000. UPDATED 05/12/10 *BF THE CONSUMER STATED THE VEHICLE ONLY SLIPS IN 3RD GEAR. UPDATED 05/14/10.*JB UPDATED 07/08/10 *BF UPDATED 07/09/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319495March 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319279March 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A SERIOUS PROBLEM WITH ACURA'S LACK OF CONCERN OVER THEIR HORRIBLE TRANSMISSIONS FOR THE ACURA TL 2002 MODEL. MY CAR WILL RANDOMLY BE IN GEAR AND NOT ACCELERATE, RIGHT IN THE MIDDLE OF TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319351March 12, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILED BETWEEN 137,000-138,000 MILES. ACURA ALLEGES POWER TRAIN UPGRADE WAS INSTALLED. INDEPENDENT TRANSMISSION REPAIR DEALER STATED THE TRANSMISSION DID NOT HAVE REQUIRED UPGRADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312443February 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION STARTED SLIPPING BETWEEN 2 AND 3 GEAR CONTACTED ACURA DEALER THEY TOLD ME THAT THEY CAN'T HELP ME BECAUSE MY CAR WAS OUT OF WARRANTY AND I HAVE TO PAY FULL PRICE TO GET FIXED. REALLY UNHAPPY WITH ACURA. ALWAYS WAS A ACURA PERSON UNTIL NOW WHEN I BOUGHT ACURA TL 2002 ONE YEAR AGO. HAVE 125000 ON IT AND NEVER HAD ANY IDEA THAT TRANSMISSION WILL GO OUT. I WAS READING AND NOTICE EVEN AFTER DEALER CHANGING TRANSMISSION THEY STILL GO OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298689January 8, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2002 ACURA 3.2TL. THE CONTACT STATED THAT THERE WAS DIFFICULTY SHIFTING GEARS AND AT TIMES, IT WOULD BECOME STUCK IN GEAR. HE NOTICED THAT THE PROBLEM OCCURRED INTERMITTENTLY AND SLOWLY BECAME MORE FREQUENT. HE TOOK THE VEHICLE TO A REPAIR SHOP AND WAS INFORMED THAT THE AUTOMATIC TRANSMISSION NEEDED TO BE REPLACED; THE MECHANIC ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER. THE DEALER CONFIRMED THAT THE TRANSMISSION NEEDED TO BE REPLACED BUT THAT IT WAS OUTSIDE THE WARRANTY. THE DEALER OFFERED TO PAY 80% OF THE REPAIR COSTS. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 64,600. THE FAILURE MILEAGE WAS APPROXIMATELY 64,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295042December 9, 2009
AIR BAGS
RECEIVED A SAFETY RECALL CONCERNING MY 2002 ACURA 3.2 TL. ON OCTOBER 8TH, 2009 (WHICH WAS A SCHEDULED APPOINTMENT) I TOOK THE CAR IN TO HAVE ISSUE CHECKED OUT AND CORRECTED (HALL ACURA LOCATION #7 IN NEWPORT NEWS, VA.) AFTER THE DEALER LOOKING OVER THE CAR THEY CAME TO ME WITH A LIST OF ITEMS THAT SUPPOSEDLY NEEDED TO BE DONE. ALL BUT 1 ITEM HAD BEEN DONE THAT SHOULD HAVE BEEN MY FIRST CLUE THAT THIS WAS A SHADY DEALER. THE SERVICE ADVISOR SAID THEY COULD GET ME A RENTAL CAR AND HAVE THESE ITEMS FIXED PLUS FIX THE RECALL FOR THE AIRBAG INFLATOR. OF COURSE I DID NOT GET THE EXTRA WORK DONE SINCE IT HAD ALREADY BEEN DONE, AND THE SERVICE ADVISOR SAID IT WOULD BE 2 WEEKS FOR THE PART TO COME IN. AT THAT TIME I THOUGHT IT WAS FUNNY THAT THEY COULD HAVE HAD THE SAFETY RECALL FIXED IF I WAS WILLING TO SPEND MONEY ON UNNECESSARY REPAIRS. WELL TO GET TO THE ISSUE IT IS NOW 2 MONTHS AND I HAVE NOT RECEIVED ANY CORRESPONDENCE WHETHER PHONE, EMAIL (WHICH THEY ARE ALWAYS EMAILING INCENTIVES TO BUY ANOTHER CAR). THIS IS VERY DISTURBING SINCE THE CAR IS DRIVEN BY MY 76 YEAR OLD MOTHER AND GOD FORBID SOMETHING HAPPENS. IF YOU COULD PLEASE GET ON TOP OF THIS AND LET ME KNOW WHAT MY NEXT STEPS ARE. I HAVE A VERY BAD TASTE IN MY MOUTH WITH THIS DEALERSHIP. I HAVE DEALT WITH THE PENINSULA HONDA FOR YEARS AND HAVE NEVER HAD ANY ISSUES LIKE THIS WITH MY HONDA ACCORD. THE FUNNY PART IS THE CAR WAS BOUGHT AT HALL'S ACURA DEALERSHIP IN CHESAPEAKE VA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282218August 29, 2009
VISIBILITY:REARVIEW MIRRORS/DEVICES
A CHEMICAL LEAKED FROM REARVIEW MIRROR AND DAMAGED THE GEAR SHIFT CONSOLE.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275456July 1, 2009
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE WAS STRUCK HEAD-ON BY ANOTHER VEHICLE, CAUSING A 120 DEGREE CRASH. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK INJURIES AND UNDERWENT PHYSICAL THERAPY. A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY AN INSURANCE ADJUSTER, WHO WAS UNABLE TO DETERMINE WHY THE AIR BAG DID NOT DEPLOY. THE VEHICLE WAS TOTALED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 60,364. UPDATED 08/20/09. *LJ UPDATED 08/20/09.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10273874June 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
IT IS SCHEMING AND UNDERLYING OF AMERICAN HONDA MOTOR CO., INC. ACURA AUTOMOBILE DIVISION; BEING AWARE THAT A HIGHER THAN NORMAL NUMBER OF AUTOMATIC TRANSMISSIONS WERE HAVING PROBLEMS BEYOND A CERTAIN MILEAGE, AND A NON-ACTION TO HAVE A FULL RECALL ON ALL MAKE/MODELS TO THE EFFECTED VEHICLES IS CERTAINLY UNDERLYING LEAVING ACURA OWNERS WITH THE BILL WHILE THE COMPANY COLLECTS PROFITS FOR IT'S DEFECTIVE ENGINEERING AND DESIGN WITH IT'S TRANSMISSION. KNOWING THAT THERE IS A RECALL IN 2004 ACURA DID NOT AND HAS NOT FOLLOWED UP WITH THE TRANSMISSION DURING SERVICES AND MAINTENANCE, NOR DOES IT SAY ANYWHERE THAT THEY HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10270077May 27, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 ACURA TL. THE VEHICLE WAS PURCHASED WITHOUT A WARRANTY ON FEBRUARY 25, 2009. WHILE DRIVING 40 MPH ON THE HIGHWAY, THE VEHICLE BEGAN SHAKING AND THEN STALLED. THE VEHICLE LOST POWER AND SHUT OFF. DURING THE SHAKING, THE CHECK ENGINE LIGHT BLINKED ON THE INSTRUMENT PANEL. THE SHAKING OCCURRED WHEN ACCELERATING. THE VEHICLE WAS TOWED TO A MECHANIC BECAUSE IT WAS UNABLE TO BE DRIVEN OR RESTARTED. THE MECHANIC STATED THAT THE CYLINDERS WERE MISFIRING OR EITHER THE ENGINE OR TRANSMISSION FAILED. THE VEHICLE IS STILL UNABLE TO BE DRIVEN. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247010October 22, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 ACURA TL HAS RECURRING TRANSMISSION PROBLEMS. *NJ THE CONSUMER STATED THE ENGINE LIGHT CAME ON SEVERAL TIMES, BUT THE DEALER CHOSE TO IGNORE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245312October 13, 2008
UNKNOWN OR OTHER
MY WIFE WENT OUT TO USE OUR 2002 ACURA TL TODAY AFTER IT SITTING FOR A FEW DAYS. THE CAR IS PARKED UNDER A CARPORT EITHER AT OUR HOME OR OFFICE. SHE DISCOVERED THAT THERE WAS SOME KIND OF UNREMOVABLE HARDENED LIQUID LEAKAGE AROUND THE SHIFT LEVER THAT HAD ATE AWAY AT THE PLASTIC PARTS AROUND THE SHIFT LEVER AND CAUSED SPOTTING ON THE LEATHER. THE REAR VIEW MIRROR DIDN'T SEEM TO HAVE ANYTHING DRIPPING AT THE TIME I LOOKED BUT I COULD SEE THERE WAS AN OVAL IN THE CENTER OF THE MIRROR THAT WHEN YOU PRESSED IT, YOU COULD SEE THERE WAS LIQUID INSIDE. I FOUND A WEBSITE SEARCHING FOR "ACURA REAR VIEW MIRROR LEAKING" AND NOW SEE THIS IS A SOMEWHAT COMMON PROBLEM. I ALSO NOTICE THAT APPARENTLY: 1. THE MIRROR MANUFACTURER (NOT ACURA) WILL REPLACE THE MIRROR WITHOUT CHARGE BUT NOT INCLUDING THE LABOR 2. ACURA SEEMS TO WANT TO AVOID ANY RESPONSIBILITY FOR THIS WHICH I FEEL IS WRONG! 3. THE DAMAGE TO THE CAR IS PERMANENT UNLESS THE PLASTIC PIECES ARE REPLACED AND THE LEATHER IS EITHER CLEANED OR REPLACED. THE PLASTIC SEEMS TO BE EATEN AWAY LIKE THE LIQUID WAS A SOLVENT. THE SPOTS ON THE LEATHER ARE NOT ABLE TO BE CLEANED (I HAVEN'T TRIED MYSELF YET) ACCORDING TO WHAT I'VE READ. 4. THE LIQUID THAT LEAKED IS OBVIOUSLY NOT GOOD FOR YOUR HEALTH AND AS ONE PERSON NOTED, GOT SICK AND CONFIRMED THE HAZARDOUS CHEMICALS IN THE LIQUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239783August 26, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2002 ACURA TL. WHILE PERFORMING AN OIL CHANGE, THE MECHANIC STATED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE CURRENT AND FAILURE MILEAGES WERE 76,000. UPDATE 10/01/08 *CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238072August 13, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER
ON THURSDAY, JULY 17, 2008, THE AIR CONDITIONING SYSTEM ON MY 2002 ACURA 3.2TL CEASED TO OPERATE WITHOUT ANY PRIOR WARNING. AN ANALYSIS OF THE PROBLEM REVEALED THAT THE WIRE HARNESS, WHICH CONNECTS TO THE A/C BLOWER MOTOR, HAD SEVERELY "MELTED" TO THE RECEPTACLE THAT IT PLUGS INTO ON THE BLOWER. IT APPEARED AS IF THOUGH A SHORT HAD OCCURED WHICH CAUSED THE WIRES AND CONNECTOR TO MELT. MY CONCERN IS THAT THIS MAY CAUSE AN UNECESSARY FIRE WITHIN THE VEHICLE WHILE IT'S BEING OPERATED. TO REMEDY THE PROBLEM, I PURCHASED A NEW BLOWER MOTOR AND HARNESS FROM MY LOCAL ACURA DEALER AND REPLACED THE DEFECTIVE PARTS. BOTH OF THE DEFECTIVE PARTS ARE AVAILABLE FOR EXAMINATION. DIGITAL PHOTOS ARE AVAILABLE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236876August 4, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
OCCASIONAL AUTOMATIC TRANSMISSION SLIPPAGE, SLOW TO DOWNSHIFT UPON BRISK ACCELERATION WHEN ENTERING FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233290July 6, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
WHILE DRIVING ON INTERSTATE 95 IN MARYLAND, ON A SMOOTH STRETCH OF ROAD, THE SCREW HOLDING THE MASTER CYLINDER BRACKET ONTO THE ROTOR CAME OFF OF THE BRACKET AND THE ENTIRE BRAKE UNIT CAME WEDGED INSIDE OF THE RIM PREVENTING THE CAR FROM STOPPING PROPERLY. WHEN THE CAR CAME TO A SLIDING STOP ON THE SIDE OF THE INTERSTATE IT WAS INOPERABLE AND HAD TO BE TOWED. WHEN THE TIRE WAS REMOVED TO INVESTIGATE THE DAMAGE IT WAS FOUND THAT THE THREADS ON THE INSIDE OF THE BRACKET THAT HOLD THE SCREW WERE GONE. THE ONE SCREW THAT DID STAY ATTACHED TO THE PIECE HAS THE INSIDE OF THE THREADS ATTACHED TO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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