Acura TL Complaints (2012)

130 consumer complaints on file.

#10894631August 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. WHILE AT A RED LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE FROM THE REAR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE TOWING FACILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10894055August 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885974July 19, 2016
AIR BAGS
TAKATA RECALL: I RECEIVED THE RECALL NOTICE IN EARLY APRIL 2016. I BROUGHT MY CAR TO GILLMAN ACURA DEALER AT 18002 I-45 NORTH, HOUSTON, TX 77090 ON APRIL 15 AND PICKED UP A LOANER CAR ON APRIL 16, 2016. I WAITED OVER 5 WEEKS AND STOPPED BY THE DEALER (BY EARLY JUNE 2016). I WAS TOLD BY THE DEALER THAT PART WAS NOT AVAILABLE BY THE TIME AND THAT THE DEALER WOULD CALL AND SEND ME A LETTER WHEN IT BECOMES AVAILABLE FOR REPAIR. IT HAS BEEN OVER 3 MONTHS NOW AND I STILL HAVE NOT RECEIVED ANY CALLS OR LETTERS FROM ACURA DEALER. I UNDERSTAND THAT ACURA DOES GIVE ME A LOANER CAR. HOWEVER, I AM THE ONLY ONE WHO CAN DRIVE THE LOANER CAR DUE TO ACURA INSURANCE RULES WHILE MY WIFE AND I SHARE THE ACURA EVERY DAY. THIS HAS GIVEN MY WIFE AND ME A LOT OF PROBLEMS IN THE PAST 3 MONTHS. WHAT SHOULD I DO SO THAT I CAN GET MY CAR FIXED SOON? ANY HELP WILL BE GREATLY APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885416July 18, 2016
AIR BAGS
TAKATA RECALL. AIR BAG LIGHT CONTINUES TO COME ON WHEN THERE'S A FRONT SEAT PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881864June 30, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876856June 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875871June 22, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875197June 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT'S VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) ON JUNE 16, 2016. HOWEVER, THE VEHICLE WAS STILL EXPERIENCING THE SAME FAILURE WITH THE AIR BAG WARNING LIGHT REMAINING ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873171June 8, 2016
POWER TRAIN
I HAVE BEEN COMPLAINING TO ACURA ABOUT THE TRANSMISSION "TACH HUNTING" AND CAR VIBRATIONS SINCE THE CAR WAS BETWEEN 1-2 YEARS OLD. NO ONE COULD FIGURE OUT THE PROBLEM. THEY DID FIND AND REPAIR A LEAK ON THE DRIVE SHAFT THAT THEY SAID MIGHT HAVE BEEN THE CAUSE OF MY COMPLAINTS. THAT DID NOT FIX IT AND I WAS TOLD THAT HONDA/ACURA TRANSMISSIONS WERE ABRUPT IN THEIR CHANGES, AND TENDED TO FAVOR LOWER GEARS, AS A METHOD OF INCREASING FUEL ECONOMY. PROGRESSIVELY THE PROBLEM HAS GOTTEN WORSE AND NOW THE ACURA DEALER IS TELLING ME THAT THE PROBLEM IS THE TORQUE CONVERTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870246May 22, 2016
POWER TRAIN
TRANSMISSION NEEDING REPLACEMENT IN LESS THAN 100K MILES. HARD SHIFTING NOTICED SUBSTANTIALLY WHILE DRIVING. CAR ONLY AT ONLY 65K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865268May 16, 2016
AIR BAGS
TAKATA RECALL- HAS THE PART BE CREATED TO FIX THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863914May 9, 2016
AIR BAGS
TAKATA RECALL. I LIVE IN NORTH CAROLINA. THE ACURA TL IS KEPT AT A HOME I OWN IN WOODRIDGE, IL. I RECEIVED A NOTICE FROM ACURA IN MARCH 2016 THAT THE AIRBAG NEEDED TO BE REPLACED. I CONTACTED MCGRATH ACURA OF WESTMONT WHERE I PURCHASED THE CAR TO HAVE THE AIRBAG REPLACED. THE APPOINTMENT DATE THAT MCGRATH GAVE ME WAS TUESDAY MAY 10, 2016. ON SATURDAY MAY 7 MY WIFE AND I FLEW FROM CHARLOTTE. NC TO MIDWAY, IL SPECIFICALLY TO TAKE THE ACURA TO MCGRATH FOR THE RECALL REPAIR TO BE CARRIED OUT TOMORROW. THIS MORNING I RECEIVED A REMINDER NOTICE FROM MCGRATH THAT MY APPOINTMENT TIME WAS SCHEDULED FOR TOMORROW AT 8:00 AM. I CONTACTED MCGRATH BY PHONE AND I'M NOW TOLD BY MCGRATH THAT THEY DO NOT HAVE THE PARTS TO DO REPLACED THE AIRBAG. 1). NOBODY FROM MCGRATH CONTACTED ME TO TELL ME THAT THEY DO NOT HAVE THE REPLACEMENT PARTS FOR THE AIRBAG. 2). TODAY I RECEIVE AN EMAIL FROM MCGRATH TELLING ME THAT THE WORK IS STILL SCHEDULED FOR TOMORROW EVEN THOUGH THEY DO NOT HAVE THE PARTS. 3). I'M VERY UPSET. I HAVE INCURRED COSTS TO FLY FROM NORTH CAROLINA TO ILLINOIS SPECIFICALLY TO HAVE THE AIRBAG REPLACED. I HAVE INVESTED TIME AND EFFORT ON THIS MATTER AND MY TIME AND EFFORT HAS BEEN COMPLETELY WASTED. 4). HOW DO I GO ABOUT GETTING REIMBURSED FOR MY TIME AND COSTS. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855721April 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854339April 8, 2016
AIR BAGS
"TAKAKA RECALL".. MY DEALER TELLS ME THERE COULD BE AT LEAST A 3 MONTH WAIT FOR THE RELACEMENT PART BUT THE RISK TO ME IS "LOW". ?? SEEMS AT ODDS WITH WRITTEN INFO I VE READ ON LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852272March 29, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 ACURA TL. WHILE THE ACCELERATOR PEDAL WAS GRADUALLY DEPRESSED, THE VEHICLE HESITATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850496March 18, 2016
POWER TRAIN
TORQUE CONVERTER FAILURE. STALL WHEN PASSING AT 35-40 MPH. WIDESPREAD PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682302December 21, 2015
VEHICLE SPEED CONTROL, POWER TRAIN
2012 ACURA TL. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER EXPERIENCED A HESITATION OR LAG WHEN TRYING TO ACCELERATE AT LOW SPEEDS AND THEN THE VEHICLE WOULD SURGED FORWARD IN A VIOLENT MANNER. THE CONSUMER STATED IT OCCURRED MORE OFTEN AT SPEEDS BETWEEN 8 TO 17 MPH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807770December 1, 2015
POWER TRAIN
THERE HAS TO BE A RECALL ON 4TH GENERATION ACURA TL'S WITH THE 6 SPEED AUTO TRANSMISSION (MINE IS A 2012 SH-AWD TECH PACKAGE). MY CAR PRODUCES THE TACHOMETER JUMPING APPROXIMATELY 300-500 RPM WHEN CRUISING IN 5TH GEAR AROUND 35-45 MPH. THE TACH JUMP IS SO LARGE I ACTUALLY HAVE LOOKED AT IT WHILE DRIVING, IT'S DISTRACTING AND NEEDS TO BE FIXED, I AM WILLING TO BET IT'S THE TORQUE CONVERTER. CAR IS GOING TO ACURA DEALER ON 12/3/2015 FOR "DIAGNOSTIC TESTING:". BELOW IS A LINK TO A YOUTUBE VIDEO WHICH IS ALMOST IDENTICAL TO THE VIDEO ON MY CELL PHONE THAT THE SERVICE MANAGER WILL SEE THIS COMING THURSDAY (AROUND 19 SECONDS IN, THE CAR IS IN FIFTH GEAR AND DOES EXACTLY WHAT MINE DOES). READ THE ACURAZINE.COM FORUMS, THIS IS A HUGE PROBLEM AND ACURA IS HOPING THEIR CUSTOMERS IGNORE IT OR JUST PLAIN DON'T NOTICE IT. HTTPS://WWW.YOUTUBE.COM/WATCH?V=A-DWNEJ3G74.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807119November 26, 2015
ENGINE
EXCESSIVE OIL CONSUMPTION HAS NOW LED TO 2 ENGINE REPLACEMENTS (THIS IS THE CARS 3RD ENGINE, ORIGINAL PLUS 2 REPLACEMENTS). I HAVE HAD 3 OIL CONSUMPTION TEST (OCT), ALL SHOWING THAT THERE WAS SIGNIFICANT CONSUMPTION. THE LOCAL ACURA DEALERSHIP (AUTO NATION ACURA OF SPOKANE (ANA)), IS UNABLE OF BEING TRUSTED AND INCAPABLE OF ANY SIGNIFICANT REPAIR SO I HAVE BEEN TRAVELING TO ANOTHER ACURA DEALERSHIP OVER 700 MILES AWAY FOR HONEST AND QUALITY WORK (ANA BOTCHED THE 2ND OCT AS THEY KNOWINGLY ADDED OIL RIGHT BEFORE MY 2ND TRIP TO THE OTHER DEALER). THANKFULLY FOR ME I CHECK MY OIL EVERY FILL UP AS REQUIRED BY THE OCT AND MARK IT'S LEVEL. UNFORTUNATELY FOR ME, THIS NEGATED THE SECOND TEST (EVEN THOUGH IT SHOULD A SIGNIFICANT LOSS, ANA OF SPOKANE DENIED TOPPING IT OFF). I THEN HAD TO DO THE 3RD OCT, AND IN 3 DAYS PUT THE REQUIRED MINIMUM 1,000 MILES REQUIRED AND RETURNED TO DEALER 2. AGAIN THERE FINDINGS SHOWED EXCESSIVE CONSUMPTION AND PUT IN THE 3RD ENGINE. BECAUSE THE REPLACEMENT TIME WAS LONGER THAN I COULD STAY, I FLEW HOME. THERE ARE MANY FORUMS OUT THERE WITH THOUSANDS OF PEOPLE HAVING THE SAME OIL CONSUMPTION ISSUE. IT IS A MANUFACTORS DEFECT WITH THE J37 MODEL ENGINE (ALSO USED IN MANY OTHER ACURA & HONDA VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787532November 1, 2015
ENGINE
ENGINE HAS A PINGING NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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