Acura TL Complaints (2001)

149 consumer complaints on file.

#10340031June 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 3.2TL ACURA. DOCUMENT SENT REGARDING MEDIATION ON BEHALF OF CONSUMER REGARDING TRANSMISSION PROBLEM *TGW THE CONSUMER STATED WHILE DRIVING, THE TRANSMISSION MADE A LOUD BANG NOISE. HE PULLED OVER TO SIDE OF THE ROAD, BUT NO NOISE WAS HEARD. HE GOT BACK IN THE VEHICLE, PUT THE VEHICLE IN GEAR AND BEGAN TO PROCEED SLOWLY, AGAIN NO NOISE WAS HEARD. THE NEXT MORNING, HE MADE ARRANGEMENTS TO TAKE THE VEHICLE TO THE DEALER. AT THE FIRST STOP SIGN, AS HE PULLED INTO A LANE AND TURNED RIGHT, THERE WAS A GRINDING NOISE COMING FROM THE VEHICLE. WHEN THE CONSUMER ARRIVED AT THE DEALER HE FOUND OUT, THAT A SAFETY RECALL HAD BEEN ISSUED, BUT THE WORK WAS PREVIOUSLY DONE. THE CONSUMER WAS INFORMED THE TRANSMISSION NEEDED TO BE REPLACED AT AN ESTIMATED COST OF $4,800.00 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326905April 21, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ONE WEEK AGO I NOTICED THAT MY CAR'S TRANSMISSION (2001 ACURA TL) WAS SLIPPING BETWEEN 2ND AND 3RD GEAR AS WELL AS WHEN SHIFTING INTO REVERSE. I WENT TO ACURA HONOLULU YESTERDAY AND THEY CONFIRMED THE ISSUE WAS WITH THE TRANSMISSION SLIPPING. THEY ESTIMATED THAT THE REPAIR COSTS WOULD TOTAL $6600 (NEARLY WHAT THE CAR IS WORTH). I DID SOME ONLINE RESEARCH AND FOUND OUT THAT THIS YEAR'S MODEL HAS A FAULTY TRANSMISSION AND THEY HAD OFFERED AN EXTENDED WARRANTY, HOWEVER, BECAUSE MY CAR IS OVER SEVEN YEARS OLD, THEY WILL NOT HONOR THIS WARRANTY EVEN THOUGH MY MILEAGE IS WITHIN THE ACCEPTED COVERAGE OF 100,000 MILES. I'M NOW STUCK WITH A CAR THAT IS UNSAFE FOR ME AND OTHER DRIVERS ON THE ROAD YET ACURA IS UNWILLING TO ASSIST IN THE REPAIR COSTS. I HAVE CONTACTED MY DEALERSHIPS SERVICE MANAGER AS WELL AS THEIR CORPORATE OFFICES, BUT THEY WERE UNWILLING TO OFFER GOODWILL ASSISTANCE. I TAKE GOOD CARE OF MY CAR AND IT IS UNFORTUNATE THAT ACURA IS WILLING TO KEEP A BAD PRODUCT ON THE MARKET WHILE LEAVING THE OWNERS TO PAY RIDICULOUS REPAIR COSTS.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320199March 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2001 ACURA TL LAST WEEK 03/09/10 FELL IN LOVE ....ON 03/16/10 DRIVING DOWN THE HIGHWAY AT 60 MPH THE CHECK ENGINE LIGHT COMES ON RPM RISE WHEN I PRESS THE GAS PEDAL BUT THE CAR DOESN'T SPEED UP. AND IM FORCED TO TRY AND DRIFT INTO A BREAKDOWN LANE WITHOUT GETTING HIT BY OTHER CARS ON THE HIGHWAY!.SO THAT MEANS I'VE ONLY HAD THE CAR FOR A WEEK AND IT ALMOST KILLED ME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319710March 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ON MY ACURA 3.2 TL TRANSMISSION PROBLEM, GEAR SLIPPING AND COULD BE POTENTIAL HIGH/FATAL RISK ON A HWY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287459October 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM THE ORIGINAL OWNER AND ONLY DRIVER OF MY CAR AND I HAVE TAKEN EXCELLENT CARE OF THE VEHICLE (NEARLY ALL DEALER-RECOMMENDED INSPECTIONS AND MAINTENANCE IN TIMELY MANNER). THE ORIGINAL TRANSMISSION FAILED AND WAS REPLACED IN 2003, AS PER THE MANUFACTURER'S RECALL. ONCE AGAIN, MY CAR HAS BEEN RENDERED INOPERABLE BECAUSE THE REMANUFACTURED TRANSMISSION HAS NOW COMPLETELY FAILED (AFTER THE EXPIRATION OF THE EXTENDED WARRANTY) - WITH 108,000 MILES ON THE ODOMETER. WITH A MODERATE DRIVING HISTORY, A WELL-CARED-FOR CAR SHOULD NOT HAVE TWO FAILED TRANSMISSIONS IN NINE YEARS. AS A RETIREE, $4000 REPAIR COSTS OR USED CAR PURCHASE PRICES ARE BOTH PROHIBITIVE; AND ACURA DISCLAIMS ALL RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287114October 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WE OWN A 2001 ACURA 3.2TL, WHICH WE BOUGHT IN 2006 WITH 43K MILES ON IT. IT CURRENTLY HAS A LITTLE MORE THAN 91,000 MILES ON IT. ABOUT A MONTH AGO, WE STARTED EXPERIENCING TRANSMISSION TROUBLE - VERY SLUGGISH SHIFTING, AND SLIPPAGE BETWEEN 2ND AND 3RD GEARS, AND HEAVY SHAKING/VIBRATION OF THE CAR (UNTIL THEN IT HAS BEEN A FANTASTIC VEHICLE). I GOOGLED IT AND FOUND OUT THAT IT WAS UNDER A RECALL. HOWEVER, WHEN I CALLED THE LOCAL ACURA DEALER, WE WERE TOLD WE WERE BEYOND THE 7 YR WINDOW, EVEN THOUGH WE HAVE LESS THAN THE 100K LIMIT ON THE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274298June 19, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION STARTED TO SLIP AT FIRST, IT SLIP AFTER I REVERSE OUT OF MY DRIVE WAY AND THEN WHEN I PUT IT IN DRIVE THAT'S WHEN IT SLIPS. THOUGHT IT WAS NOTHING UNTIL THE TRANSMISSION STARTED TO LEAK. I TOOK IT TO A SHOP TO GET IT LOOK AT AND THEY SAID THAT IT NEEDS TO REPLACE. ALSO ONE THING IS THAT I'M THE SECOND OWNER AND NEVER RECEIVED ANY RECALLS NOTICE. SO RIGHT NOW I DON'T KNOW IF I SHOULD TAKE IT TO THE DEALERSHIP TO GET IT REPLACE BECAUSE OF THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267001April 27, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
ACURA TL MODEL 2001 HAVING TRANSMISSION PROBLEMS. SPOKE TO ACURA CARE WITH NO RESPONSE. ACURA IS GIVING WORST POSSIBLE CUSTOMER SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259173February 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 TL NEEDS ANOTHER TRANSMISSION JOB, AND ACURA IS NOT WILLING TO PAY FOR THIS 3RD TRANSMISSION AS OF YET. ALWAYS LOVED THE CARS AND WHEN THEY SENT ME THE RECALL NOTICE IN 2003/04 THOUGHT IT WAS VERY HONORABLE. WHEN I DROVE THE CAR TO THE DEALERSHIP IT NEARLY KILLED ME AS IT DROPPED DOWN TO 2ND GEAR ON THE HIGHWAY. I WAS ABLE TO GET TO THE DEALERSHIP IN ONE PIECE AND THEY "FIXED IT". THOUGHT IT WAS HONORABLE THAT THEY PROACTIVELY RESOLVED SITUATION. HOWEVER, I NOTICED THE GEARS SLIPPING AGAIN JUST THE OTHER DAY AND KNEW RIGHT AWAY THAT IT NEEDED TO BE TAKEN BACK. AS I WAS DRIVING IT BACK A TRUCK CAME FEET AWAY FROM CRUSHING ME AS IT DOVE DOWN TO 2ND GEAR. I WAS BARELY ABLE TO GET IT TO THE BREAKDOWN LANE IN TIME, I WAS SCARED @*(#(&$. HAD IT TOWED THERE AND THEY CHARGED ME $96 JUST TO LOOK AT IT. CALLED ME AND INFORMED ME THAT SINCE IT'S OUT OF THE 7 YEAR/100,000 ML WARRANTY THAT THEY CANNOT BE RESPONSIBLE. IT'S UNDER 100,000 MILES, I'M ORIGINAL OWNER, AND THEY ARE TELLING ME THEY DON'T HAVE RECORD OF FIXING IT FROM 03/04. (I BROUGHT IT TO THEM, BUT THERE COMPUTERS ONLY GO BACK 5YRS?) THEY WANT TO CHARGE ME 3,100, AND CLAIM THAT SINCE THEY HAVEN'T SERVICED IT IN 5 YRS THEY DON'T KNOW IF IT'S BEEN SERVICED PROPERLY. I MOVED AWAY WHAT THE HELL? THIS WILL BE THE 3RD TRANSMISSION ON IT AND IT'S UNDER 100,000 MLS??? I REPLACE THE TIRES LESS OFTEN, HAVE A PERFECT DRIVING RECORD AND BOTH MY BROTHERS BOUGHT CARS FROM ACURA OF AUBURN "MA". I EASILY COULD HAVE DIED THE OTHER DAY AND THEY SHOWED NO EMPATHY. IT'S LIKE THEY'VE SEEN THIS TOO MANY TIMES THAT THEY'VE BECOME JADED. I'M AWAITING A CALL BACK FROM A CASE MANAGER. IF THEY DON'T HELP ME I'M CONTACTING THE BETTER BUSINESS BUREAU/WRITING THE ATTORNEY GENERAL. THERE IS NO WAY THEY SHOULD BE PROFITING FROM SUCH AN OBVIOUS DESIGN FLAW. I AT ONE TIME LOVED THE CAR, I WILL NEVER BUY ANOTHER AND WILL PROACTIVELY TELL PEOPLE LOOKING FOR A CAR TO STAY FAR FAR AWAY. I'VE NEVER BEEN THIS ANGRY AND DISAPPOINTED. GL TO ALL OWNERS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251500December 11, 2008
POWER TRAIN
TL*THE CONTACT OWNS A 2001 ACURA 3.2TL. THE CONTACT STATED THAT THE VEHICLE WOULD NOT PULL AND BEGAN SLIPPING GEARS. THE DEALER STATED THAT THE TRANSMISSION WAS DEFECTIVE AND THEY REPLACED IT UNDER WARRANTY. ON A SEPARATE OCCASION, THE GEARS SLIPPED AGAIN AND THE VEHICLE HESITATED. THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THE TRANSMISSION WAS REPLACED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS LESS THAN 9,000 AND CURRENT MILEAGE WAS OVER 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249362November 19, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY ACURA 3.2 TL TRANSMISSION HAS FAILED FOR THE SECOND TIME IN 5 YEARS. I REPLACED THE TRANSMISSION FOR THE FIRST TIME 2 YEARS AFTER I BOUGHT IT. AFTER ANOTHER 70,000 MILES, IT HAS FAILED AGAIN AND REPLACING THE TRANSMISSION COSTS APPROXIMATELY $5000.00. AS A CONSUMER OF A SUPPOSEDLY HIGH QUALITY VEHICLE, THIS IS JUST WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236284July 29, 2008
VISIBILITY:REAR WINDOW WIPER/WASHER
AUTOMATIC REAR VIEW MIRROR LEAKAGE AND NO LONGER FUNCTION AS IT SHOULD. THE VEHICLE WAS USED TYPICALLY, NO ABUSE OR MISUSE IN ANYWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232511June 27, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
IN MARCH 2007 I PURCHASED A 2001 ACURA 3.2TL, AFTER A COUPLE OF MONTHS I NOTICED THE TRANSMISSION WAS SLIPPING, I TOOK THE VEHICLE TO A LOCAL ACURA DEALER TO FIND THAT THE TRANSMISSION NEEDED TO BE REPLACED. AFTER DOING SOME INVESTIGATING I FOUND ACURA HAD RECALLS ON THE TRANSMISSIONS, MINE WAS CONSIDERED OUT OF WARRANTY BECAUSE THE MILES EXCEEDED THE RECALL. (THIS OCCURED IN MAY 2007) IN MAY OF 2008 MY TRANSMISSION WENT COMPLETELY, DURING THIS TIME FRAME THE TRANSMISSION WOULD SLIP, DOWN SHIFT ETC WHICH COULD HAVE CAUSED AN ACCIDENT OR EVEN DEATH WITH MY FAMILY AND ME. I CONTACTED ACURA HQ AND WAS GIVEN A CASE MANAGER, WHO ASKED ME TO TAKE THE CAR BACK TO THE DEALER REPAIR SHOP, THEY WOULD INSPECT IT AND CONTACT ME TO SEE IF THEY WOULD POSSIBLY REPLACE IT (AS A GOODWILL GESTURE)I WAS ALSO TOLD THAT I WOULD NEVER HAD RECEIVED ANY NOTICE OF THE RECALL BECAUSE I WAS NOT THE ORIGINAL OWNER, THEREFORE SINCE A REPAIR WAS NEVER DONE I FEEL THAT THEY SHOULD HONOR THE RECALL, DO THE RIGHT THING AND REPAIR IT. I RECEIVED A PHONE CALL FROM THE DEALER STATING ACURA WOULD ONLY COVER 25%, I WAS TOLD BY THE REPAIR SHOP THAT THE TRANSMISSION WAS SO FAR GONE THAT THEY COULDN'T EVEN TEAR IT DOWN TO DO AN INSPECTION OF THE GEARS. AT THIS POINT AND TIME I HAVE HAD TO PAY FOR A CAR RENTAL FOR ONE MONTH, MAY HAVE TO PUT OUT AT LEAST $2500 FOR A REPAIR AND I AM NOT A HAPPY CUSTOMER. TO ME A RECALL IS A RECALL AND I FEEL ACURA HQ WOULD WANT TO KEEP SATISFIED CUSTOMERS. I HAVE OWNED BOTH A HONDA AND ACURA PRIOR TO THIS AND HAD APPROXIMATELY 250,000 MILES ON MY OTHER ACURA. I WAS TOLD BY ACURA HQ, THAT IF 2ND AND 3RD GEAR WERE DAMAGED THEY WOULD REPLACE THE TRANSMISSION, I FAXED MY PAPERWORK FROM MAY 2007 WHICH CERTAINLY STATED THIS AND AM NOW TOLD THAT THIS WILL NOT OCCUR. WHAT ARE MY NEXT STEPS TO HAVE ACURA SHOULDER THE FULL RESPONSIBILITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218155February 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
ON JANUARY 24, 2008 WE SENT A LETTER TO RICHARD COLLIVER,EXECUTIVE VICE PRESIDENT, AUTO SALES AT ACURA IN RESPONSE TO A QUESTIONNAIRE. WE BOUGHT A USED ACURA 2001 3.2TL IN NOVEMBER OF 2005. IT HAD A "RECONSTRUCTED TITLE". IN OREGON THIS MEANS THERE WAS NO FRAME DAMAGE. THE CAR HAD ABOUT 50,000 MILES. I HAVE PUT OVER 30,000 MILES ON THE 3.2 TL SINCE WE BOUGHT IT AND HAD NO PROBLEMS UNTIL THE TRANSMISSION STARTED SLIPPING. AFTER VISITING WITH MY MECHANIC AND THE LOCAL ACURA SERVICE DEPARTMENT REGARDING THE TRANSMISSION WE DISCOVERED THERE HAD BEEN A RECALL ON THE TRANSMISSION AND WAS TOLD THIS WAS DONE IN JANUARY OF 2005. AT SOME POINT, ACURA ALSO EXTENDED THE WARRANTY ON THE TRANSMISSION BECAUSE OF AN INTERNAL PROBLEM WITH THE TRANSMISSION THAT CAUSED IT TO SLIP AFTER IT WARMED UP. I FEEL WE HAVE BEEN LEFT IN THE LURCH WITH A TRANSMISSION ACURA KNOWS IS FAULTY. THE CAR WAS IN AN ACCIDENT MORE THAN TWO YEARS AGO, BEFORE WE BOUGHT IT, AND YOU ARE TELLING US THE ACCIDENT VOIDS THE WARRANTY. IF THE ACCIDENT CAUSED THE TRANSMISSION PROBLEM I THINK IT WOULD HAVE SHOWN UP A LONG TIME AGO. I DON?T THINK BODY WORK ON A CAR ? NO MATTER HOW EXTENSIVE ? WOULD NECESSARILY ADD UP TO TRANSMISSION FAILURE. IT SEEMS TO ME TO BE AN EXCUSE FOR ACURA TO PUSH ASIDE A PROBLEM THEY KNOW IS THEIR RESPONSIBILITY. I HAVE NEVER RECEIVED ANY RESPONSE FROM MR. COLLIVER. THE MAN WHO DID CALL AND GIVE US THE RUN AROUND AGAIN ABOUT THE RECONSTRUCTED TITLE WHEN FACED WITH OUR LOGIC THEN CHANGED HIS TUNE AND SAID THE SERVICE DEPARTMENT ONLY SAID THE TRANSMISSION WAS SLIPPING THEY DID NOT SAY ANYTHING ABOUT IT CLUNKING. IT DOES CLUNK INTO GEAR AFTER IT SLIPS BUT EVIDENTLY IF THE ACURA SERVICE DID NOT DESIGNATE THAT ON THE INVOICE THEY WON'T CONSIDER IT. HOWEVER, I BELIEVE IF THEY HAD DESIGNATED THAT VERY THING, THERE WOULD HAVE BEEN ANOTHER EXCUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213887December 28, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
2001 ACURA 3.2TL WITH TRANSMISSION PROBLEMS. CONSUMER STATES THAT THEY RECEIVED A RECALL FOR THE TRANSMISSION. DEALER INSTALLED OIL JET KIT INFORMED ON THE RECALL. THEY ALSO SAY THE TRANSMISSION COMPLETELY STOPPED WORKING. *KB THE CONSUMER STATED AFTER THE SERVICE WAS PERFORMED, HE STARTED TO EXPERIENCE SHIFT CHANGES, AND GEAR SLIPPAGE. THE TRANSMISSION WAS REPLACED, HOWEVER 2-4 MONTHS LATER THE CONSUMER BEGAN TO EXPERIENCE ERRATIC SHIFTING AND A FEELING OF GEAR SLIPPAGE, BUT THE CONSUMER WAS TOLD THE TRANSMISSION WAS WORKING PROPERLY. THE CONSUMER STATED ON JULY 16, 2007 THE TRANSMISSION MALFUNCTIONED AGAIN WHEN ALL OF A SUDDEN THE ENGINE INCREASED AND WHEN HE LET OFF THE CRUISE CONTROL, WHITE SMOKE BILLOWED FROM THE REAR OF THE VEHICLE. THE CONSUMER WAS ABLE TO PULL OVER AND HAD THE VEHICLE TOWED. THE SERVICE CENTER INFORMED THE CONSUMER THAT THE TRANSMISSION HAD FAILED. RECALL#04V176000 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208539November 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2001 ACURA 3.2TL. WHILE MAKING A RIGHT TURN AT 5 MPH, THE FRONT PASSENGER SIDE TIRE COLLAPSED TO THE GROUND. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THEY STATED THAT THE LOWER BALL JOINTS COLLAPSED. THE DEALER STATED THAT THE VEHICLE WAS NOT ACURA CERTIFIED, THEREFORE, THEY WOULD NOT BE RESPONSIBLE FOR THE REPAIR. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 131,000. UPDATED 01-14-08. *KB UPDATED 12/12/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204823October 4, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2001 ACURA TL. THE STEERING HAS BECOME VERY DIFFICULT TO MANEUVER ONLY WHEN THE BRAKES ARE APPLIED. THE PARTS HAVE BEEN REPLACED SEVERAL TIMES UNDER WARRANTY, BUT THE FAILURE HAS NOT BEEN CORRECTED. THE MANUFACTURER STATED THAT THE VEHICLE IS CURRENTLY OUT OF WARRANTY AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR. THE COST OF THE REPAIR WOULD BE $800. THE CURRENT MILEAGE WAS 71,000 AND FAILURE MILEAGE WAS 6,000. UPDATED 01-15-08. *KB UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204746October 3, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM WRITING TO YOU TO GET SOME ASSISTANCE ON THE PROBLEM I AM HAVING WITH HONDA/ACURA OF USA. ACCORDING CLASS ACTION SETTLEMENT CASE NO: RG 03099677, ACURA SETTLED WITH ALL CLAIMANTS TO PROVIDE AN EXTENDED WARRANTY ON TRANSMISSIONS ON ALL CLASS VEHICLES UP TO 109,000 MILES. I OWN AN ACURA TL 2001 . MY CAR CURRENTLY HAS 103K MILES ON IT. I AM PERHAPS THE SECOND OR THIRD OWNER OF THIS VEHICLE. I RECENTLY EXPERIENCED TRANSMISSION PROBLEMS RELATED TO THE CAR'S MANUFACTURED DEFECT, NAMELY WITH THE FAULTY TRANSMISSION. HERE IS THE NHTSA RECALL# AND REPORT BELOW ON THE RECALL. NHTSA CAMPAIGN ID NUMBER : 04V176000 MFR'S REPORT DATE : APR 13, 2004 COMPONENT: POWER TRAIN:AUTOMATIC TRANSMISSION POTENTIAL NUMBER OF UNITS AFFECTED : 1099796 I GOT IN TOUCH WITH A LOCAL ACURA CLIENT SERVICES AND TOOK IT TO A LOCAL DEALER. THEY LOOKED AT THE CAR AND THE NEXT DAY INFORMED ME THAT THE EXTENDED WARRANTY WOULD NOT BE COVERED SINCE THE CAR HAD BEEN FIXED PREVIOUSLY AT A REPAIR SHOP AND NOT BY ACURA. ACCORDING TO THEIR OWN RECORDS, MY CAR HAS HAD THE TRANSMISSION FIXED BY ACURA IN 2004. THEY REFUSED TO FIX IT DESPITE THE CLASS ACTION SETTLEMENT THAT THEY AGREED TO IN DECEMBER OF 2006. ACCORDING TO THE INDEPENDENT REPAIR SHOP I TOOK MY CAR TO, THE CAR HAD AN ORIGINAL REPLACED TRANSMISSION IN IT AND NOT AN AFTERMARKET PART. EVEN BY ACURA'S OWN RECORDS, THIS CAR HAD THE TRANSMISSION REPLACED IN 2004 AT ONE OF THEIR DEALERSHIPS AND THIS IS THE TRANSMISSION THAT FAILED. BASED ON THE LAWSUIT SETTLEMENT THEREFORE, THEY ARE RESPONSIBLE FOR FIXING THIS TRANSMISSION AGAIN SINCE IT IS STILL UNDER THE EXTENDED WARRANTY. THE REFUSED TO ASSIST ME AND I HAD NO CHOICE TO GET THE CAR FIXED BY A LOCAL REPAIR SHOP. I PAID $2,292.47 TO A LOCAL REPAIR SHOP TO GET MY CAR FIXED THAT ACURA SHOULD HAVE FIXED UNDER WRTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202091September 6, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2001 ACURA 3.2TL. WHILE DRIVING 40 MPH, THE VEHICLE WOULD NOT ACCELERATE AND THE CONTACT COULD NOT SHIFT GEARS WITH EASE. HE STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER REPLACED THE TRANSMISSION. THE CURRENT AND FAILURE MILEAGE WERE 105,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200911August 27, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
ON JUNE 20TH, WE WERE EXITING THE TOLL BOOTH TO ENTER A MAJOR HIGHWAY. THE CAR FAILED TO ACCELERATE FOR ABOUT 10 TO 15 SECONDS. WE HAD OUR 1 AND HALF YEAR OLD SON ON BOARD AT THE TIME THIS INCIDENT OCCURRED. IT WAS VERY DANGEROUS AND WE WERE VERY LUCKY THERE WAS NO CAR BEHIND US. WE BROUGHT THE CAR TO ACURA DEALER NEARBY OUR HOUSE ON JUNE 25TH, 2007. THEY DID THE DIAGNOSTIC AND TOLD US THAT THE TRANSMISSION IS ON THE WAY OUT. THEY RECOMMENDED TO US TO REPLACE THE TRANSMISSION. SINCE THE CAR IS OUT OF WARRANTY, THEREFORE ACURA WILL NOT COVER THE COST OF THE REPAIR. WE CALLED THE HONDA MANUFACTURER A FEW TIMES AND ASKED THEM TO FIX THE FAULTY TRANSMISSION THAT WAS RECALLED BACK 2004. HONDA HAD DENIED OUR CLAIM SIMPLY BECAUSE OUR CAR IS OUT OF WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura TL