Acura TL Complaints (2002)

333 consumer complaints on file.

#11051894December 2, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051278November 29, 2017
ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY/WIPER
TAKATA RECALL: PROBLEMS OCCUR ON REGULAR ROADS, LOCAL AREAS, CITIES. THE CAR'S WINDOW, THE LEFT PASSENGER SIDE BEHIND THE DRIVER, IS FAIL. IT DOESN'T GO UP OR DOWN ANY MORE. IT BEGAN COUPLE YEARS AGO, AND WE HAD TO TO PAY FOR THE CAR REPAIR PERSON TO PULL IT UP ONLY. YET, IT IS AUTOMATICALLY PULLED DOWN AGAIN AND LEAVES A SPACE THAT CAN'T NOT PROTECT PASSENGERS INSIDE. AIR, HEAT, ANY WEATHER PROBLEM OR ANY CONSTRUCTIONAL OBJECTS INJECTING/FLOWING FREELY IN/OUT. OTHER PROBLEM IS "VSA" AND "TRIANGLE" LIGHTS ON. IT STARTED FROM LAST YEAR WHEN I HAD ITS TIRES REPLACED. MECHANICS DOUBLE CHECKED AND CONFIRMED ME THAT THIS CAR WAS TOO SENSITIVE TO DO ANY TIRE JOB. ALTHOUGH THEY HAVE TRIED TO RESET THE SENSOR SYSTEM, IT STILL HAS THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042798November 2, 2017
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
TAKATA RECALL I WAS IN A CAR ACCIDENT IN JUNE OF 2014. I WAS PULLING AWAY FROM A STOP SIGN. AS I WAS DRIVING A SUBURBAN (BELIEVE) TURNED IN FRONT OF ME. TRIED TO GET OUT OF THE WAY BUT DIDN'T QUITE MAKE IT. I HIT THE SIDE OR BACK OF HIS VEHICLE . I FELT LIKE I HIT A BRICK WALL WITH MY FACE. THAT WAS MY FACE HITTING THE AIR BAG.I WAS ON THE SERVICE ROAD LEAVING THE MALL. I DON'T THINK THE DATE I WROTE IN ON THIS FORM IS CORRECT. I'M NOT SURE OF THE DAY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11042011November 1, 2017
AIR BAGS
AIR BAG LIGHT KEEPS COMING ON & OFF WHILE I'M DRIVING & IN IDLE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002901July 3, 2017
ENGINE, POWER TRAIN, STEERING
VEHICAL SLIPS OUT OF GEARS WHILE DRIVING ON THE HWY ALSO FEELS LIKE THE CAR WHEELS OR MAYBE EVEN THE TRANSMISSION LOCKS UP WHILE ON THE HWY . A VERY BAD JERK , IT SEEMS LIKE THE GEARS ARE LOCKING UP FOR A QUICK SECOND AFTER THE JERK IT WILL PROCEED ON . THE JERKS. THESE JERKS ARE STARTING TO DAMAGE MY SUSPENSION AND ALSO MY GEARS.. THERE WAS ASAFETY RECALL FOR THE TRANSMISSOION GEARS .I HAVE TAKEN MY VHICAL TO ACURA OF CERRITTOS AND THEY REFUSED TO INSPECT AND NOTIFY ME OF MY VEHICAL TRANSMISSION GEARS STATUS THEY SAID THERE WAS A OIL LINE THAT WAS ADDED BUT THEY CANT SHOW ME WHERE THE WORK WAS DONE. WHILE DRIVING MY VEHICAL HOME FROM THE DEALERSHIP ACURA OF CERRITOS THIS TRANSMISSION GEARS STARTED LOCKING UP SO BAD THAT THE JERKS INJURED ME MY GIRLFRIEND AND 3 OF OUR KIDS AND DAMAGED MY STEERING AND SUSPENSION. PLEASE HELP
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10995333June 15, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT THE GEARS HAD BEEN SLIPPING AND SLOW TO CHANGE OVER WITH A SUDDEN JERK OR LUNGE. THE RPMS WOULD RACE INTERMITTENTLY ONCE THE GEARS CHANGED AND THE ENGINE AND EMISSIONS WARNING INDICATORS ILLUMINATED. THE DEALER (RIVERTOWN HONDA, 4260 KENOWA AVE SW, GRANDVILLE, MI 49418, (616) 667-4500) CLEARED THE CODES, BUT THE CODES RETURNED ON THE INSTRUMENT PANEL WITHIN 48 HRS. THE CONTACT WAS UNCERTAIN IF THE DEALER COULD PROVIDE A SOLUTION AFTER TAKING THE VEHICLE BACK AGAIN WITH NO SPECIFIC REPAIR SOLUTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968442March 25, 2017
POWER TRAIN
VEHICLE SHIFTS INTO GEAR OK UNTIL IT REACHES 40 MILES PER HOUR THEN GEAR STOPS SHIFTING AS IF THE GEARS AREN'T CATCHING. ONCE THE VEHICLE REACHES 50 MILES PER HOUR IT STARTS TO ACCELERATE OK. THE TRANSMISSION IS NOT FUNCTIONING PROPERLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933695December 7, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE TIRE COLLAPSED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE BALL JOINT SEPARATED FROM THE LOWER CONTROL ARM, WHICH FRACTURED THE AXLE. THE CONTACT STATED THAT THE FAILURE NEARLY CAUSED A CRASH. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE BALL JOINT SEPARATED FROM THE LOWER CONTROL ARM AND BOTH COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928343November 28, 2016
POWER TRAIN
TAKATA RECALL MY ACURA TL WAS DRIVING FINE AND ALL OF A SUDDEN, THE TRANSMISSION STARTED TO SLIP AND JERK WHILE ON THE HIGHWAY I-25 IN COLORADO, PUTTING MY LIFE IN GRAVE DANGER. I TRIED PULLING OVER IN CASTLE ROCK COLORADO AT AN AUTO ZONE TO SEE IF STOP SLIP FLUID IN THE TRANSMISSION BUT THAT DID NO JUSTICE. AS I WAS LOOKING TO GET IT FIXED, I SEEN IN THE INTERNET THAT THERE WAS A RECALL ON THIS VEHICLES TRANSMISSION. SO I HOPE I CAN GET THIS FIXED AND BACK RUNNING SOON. OTHERWISE I MAY NEVER GET ANOTHER ACURA MODEL CAR IN MY LIFETIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927428November 22, 2016
POWER TRAIN
WHILE DRIVING MY TRANSMISSION SLIPS AND MY CAR STOPS MOVING. THE TRANSMISSION WAS WORKED ON IN 2005 FOR THE RECALL ISSUE. AFTER DOING RESEARCH IT IS KNOWN THAT THE 2005 REPAIRS DID NOT REALLY WORK. AT 120K MILES THE TRANSMISSION IS OUT AGAIN. IN THE MORNING IT DRIVES FINE UNTIL IT GETS HOT DUPLICATING THE INITIAL RECALL SYMPTOMS. THE CAR HAS BEEN AT ACURA FOR A MONTH AND DIAGNOSED AS DUPLICATING THE . A MONTH LATER ACURA DECIDES NOT TO STAND BEHIND THERE VEHICLE. I HAVE A HYUNDAI AND DODGE WITH OVER 200K MILES AND I HAVE NEVER HAD ANY DRIVETRAIN ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852178March 29, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING AT 40 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND PCM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. UPDATED 05/10/16*LJ UPDATED 12/13/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760596August 31, 2015
POWER TRAIN
TRANSMISSION FAILURE FOR SECOND TIME. FIRST FAILED AFTER VEHICLE WAS 4 YEARS OLD WITH 30,000 MILES IN 2005. ACURA STATED THE TRANSMISSION WAS DEFECTIVE AND REPLACED IT WITH A NEW ONE UNDER WARRANTY. SECOND ONE FAILED AFTER CAR HAD 103,500 MILES ON IT 8/21/15 EVEN THOUGH I FOLLOWED THE MAINTENANCE PRESCRIBED BY THE MANUFACTURER. ACURA REFUSED TO PARTICIPATE IN ANY OF THE COST OF $5,100 QUOTED BY THE DEALER FOR A RE-MANUFACTURED UNIT. WHEN THE UNIT FAILED THE CAR WOULD LOSE ALL POWER TO THE WHEELS PRESENTING A DANGEROUS CONDITION IN THAT VEHICLES BEHIND COULD HAVE EASILY REAR ENDED ME. IN OTHER INSTANCES THE CAR WOULD NOT SHIFT UP PROPERLY AND THEN LOSE ALL POWER WHICH IF THIS OCCURRED IN BUSY TRAFFIC COULD HAVE RESULTED IN A SERIOUS ACCIDENT. ACURA IS FULL AWARE OF THE DEFECTS IN THEIR TRANSMISSION AND HAVE TRIED TO PRESENT IT AS AN INCIDENT THAT ONLY AFFECTS SOME OF THEIR VEHICLES AND THAT THE PROBLEM WAS FIXED WITH AN UPDATE TO THE TRANSMISSIONS. I FEEL THIS IS NOT TRUE AND YOU MAY AGREE WITH ALL THE COMPLAINTS BEING FILED. CLEARLY ALTHOUGH THESE ARE OLDER CARS AT THIS POINT THE PROBLEM REMAINS AND CAN POSE A DANGER. I HOPE SERIOUS INJURY OR WORSE DOES NOT HAVE TO OCCUR BEFORE SOMETHING IS DONE. ALSO, ACURA SHOULD HAVE COVERED THIS BECAUSE THE PROBLEM HAS NOT BEEN CURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758889August 24, 2015
SUSPENSION
MY ACURA WENT IN FOR THE AIR-BAG RECALL, AND THE SERVICE TECHNICIAN NOTICE THE REAR BEAM OF THE FRONT SUB-FRAME WAS ROTTED (HAD A HOLE IN IT). HE SAID IT WOULD COST ME AROUND $2480. TO REPLACE IT. I DID SOME RESEARCH AND FOUND THAT HONDA MOTOR HAD PUT IT AC DRAINPIPE TO DIRECTS WATER ON IT CAUSING IT TO RUST. HONDA MOTOR NEED TO STEP-UP TO THE PLATE AND HAVE A RECALL ON THIS PART. I ALSO HAS A COMPLAINT ON MY 2002 HONDA ACCORD. HONDA NEW ABOUT THIS PROBLEM FOR SOME TIME, THE AC DRAINPIPE DRIPPED WATER ON THE 1999 - 2002 MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750051August 20, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING AT 35 MPH, THE VEHICLE JERKED FORWARD AND BACKWARDS WHENEVER THE GEARS WHERE BEING SHIFTED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734289July 15, 2015
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT THE KEYS WERE ABLE TO BE REMOVED FROM THE IGNITION WITHOUT THE VEHICLE BEING SHIFTED INTO PARK. THE CONTACT ALSO STATED THAT THE VEHICLE CRASHED INTO TWO OTHER VEHICLES WHILE THE VEHICLE WAS PARKED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V423000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. UPDATED 9/25/15 *LN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10714434May 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683317April 8, 2015
AIR BAGS
2002 ACURA 3.2 TL. CONSUMER WRITES IN REGARDS TO DRIVERS SIDE AIRBAG INFLATOR RECALL AND REPAIRS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653591November 8, 2014
POWER TRAIN
I BOUGHT THIS VEHICLE USED IN SEPTEMBER AND IT STARTED HAVING SHIFTING PROBLEMS SHORTLY AFTERWARD. I THEN DISCOVERED THERE WAS A RECALL (04V-176) ON THE TRANSMISSION. THE RECALL STATES IN PART THAT "THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED." THE DEALER CALLED AND TOLD ME THEY HAD COMPLETED THE RECALL WORK, BUT RECOMMENDED THAT WE REPLACE THE SOLENOIDS TO FIX THE HARD SHIFTING. MY WIFE PICKED UP THE CAR WHEN THE WORK WAS COMPLETE AND IT RAN REASONABLY WELL FOR ABOUT A WEEK. ON THE DATE NOTED ABOVE, MY DAUGHTER DROVE IT HOME FROM WORK AND IT WOULD NOT SHIFT OUT OF 3RD GEAR. NOTE, IT IS A 5 SPEED AUTOMATIC TRANSMISSION. SHE TOLD ME SHE WAS SCARED TO DRIVE IT BECAUSE OF THE WAY IT WAS ACTING. I DROVE IT FOR A SHORT DISTANCE THE NEXT DAY AND VERIFIED HER COMPLAINT. I AM UPSET BECAUSE I FEEL LIKE ACURA LET US TAKE AN UNSAFE CAR OUT OF THEIR MAINTENANCE DEPARTMENT WITHOUT LETTING US KNOW THERE WAS A PROBLEM. I CALLED THE DEALER BACK AND TOLD THEM ABOUT THE PROBLEM AND ASKED IF THEY HAD DONE THE GEAR INSPECTION AND WHAT IT HAD SHOWN. THE DEALER WOULD NOT CONFIRM THAT THE INSPECTION HAD BEEN COMPLETED AND WOULD NOT PROVIDE THE RESULTS OF THE INSPECTION. HE JUST STATED THAT "THE TECHNICIAN KNEW WHAT TO DO FOR THIS RECALL." I THEN CALLED IN A COMPLAINT TO ACURA. THEY LISTENED, GAVE ME A CASE NO. AND TOLD ME THAT SOMEONE WOULD CALL ME BACK WITHIN 48 HOURS. WHEN I HADN'T HEARD FROM THEM FOR A WEEK, I CALLED AND THEY TOLD ME THE CASE WORKER WAS AT LUNCH, BUT WOULD CALL ME AS SOON AS SHE GOT BACK. I WAITED ALL AFTERNOON, BUT NO ONE CALLED. NOW, I FEEL I HAVE NO ALTERNATIVE, BUT TO FILE THIS COMPLAINT AS ACURA HAS BEEN TOTALLY UNRESPONSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653244November 7, 2014
AIR BAGS, ENGINE, ELECTRICAL SYSTEM, POWER TRAIN, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FIRST OFF MY DRIVER SIDE POWER WINDOW HAS NEVER WORKED. I CHANGED MY WINDOW MOTOR WITH THE REGULATOR TWICE. THAT DID NOT FIX MY WINDOW. I CHANGED MY DRIVERS MASTER WINDOW MODULE TWICE. I CHECKED ALL OF THE FUSES AND THE POWER WINDOW FUSES WERE GOOD. MY POWER WINDOW STILL DOESN'T WORK AFTER $400 IN PARTS AND $400 IN LABOR. I TOOK MY CAR TO THE ACURA DEALERSHIP BECAUSE MY CAR HAD A FEW RECALLS. THE PERSON HELPING ME AT THE DEALERSHIP WAS REAL RUDE AND DISRESPECTFUL. HE TOLD ME THE ONLY RECALL I HAD WAS FOR MY SRS AIRBAG. HE HAD TO ORDER THE PART. I HAVEN'T RECEIVED A PHONE CALL FROM THE DEALERSHIP TO LET ME KNOW THE PART WAS IN. TWO WEEKS LATER I GO IN AND CHECK IF THE PART WAS I N. THE SAME PERSON THAT HELPED ME CAME UP TO ME AND HAD AN ATTITUDE AND WAS DISRESPECTFUL AGAIN. HE TOLD ME THE PART WAS IN BUT THEY CAN'T SERVICE IT THAT DAY. THEY NEVER COMMUNICATED WITH ME. HORRIBLE SERVICE AT [XXX] ACURA. I TOLD THE SERVICE GUY THAT MY CAR DOES NOT WANT TO COME OUT OF FIRST GEAR AND THERE WAS A RECALL ON MY TRANSMISSION. HE WAS REAL RUDE AND TOLD ME THAT I HAD TO PAY $6000. I DID A LITTLE RESEARCH AND MY 02 ACURA TL TYPE S WITH MY VIN NUMBER HAS MANY RECALLS. 1 FOR MY AIR BAGS. 2. FOR MY TRANSMISSION 2ND GEAR. 3 FOR MY DRIVERS POWER WINDOW. I TOLD THIS ACURA SERVICE GUY THAT I HAD RECALLS FOR ALL 3 THINGS AND HE LAUGHED AT ME. MY CLUSTER FUSE KEEPS BLOWING AND THE CODE THAT COMES UP IS FOR MY TRANSMISSION RANGE SENSOR. 70+ PEOPLE WITH AN 02 ACURA TLS HAVE HAD THE SAME ISSUES AS ME. I JUST CONTACTED ACURA AND THEY TOLD ME THAT THE TRANSMISSION HAS BEEN COMPLETED. NO RECALL HAS BEEN DONE ON MY CAR. I NEED HELP PLEASE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653247November 7, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT THE CLUTCH FAILED TO INITIATE GEARS WITHOUT WARNING. ADDITIONALLY, THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 176,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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