Acura RLX Complaints (2014)

85 consumer complaints on file.

#11350863August 24, 2020
ELECTRONIC STABILITY CONTROL (ESC)
REAR WHEEL STEERING ACTUATORS ACT ERRATIC. AFTER GOING AROUND A TURN THE REAR WHEEL STEERING HANGS UP THEN REAR END SWERVES BADLY (FISH TAILING). IT HAS HAPPENED SO BAD THE REAR WHEELS HUNG UP FOR OVER 5 MILES AND ALL THE WARNING LIGHTS CAME ON AND SPEED WAS LIMITED TO LESS THAN 50 MPH. I TOOK MY CAR TO DEALER AND THEY WOULD NOT WARRANTY THIS. I AM PICKING THE CAR UP TODAY 8/24/20. MAKING ME PAY FOR ACTUATORS. NO LABOR WHICH IS ONLY 1.5 HOURS. THIS IS A LIFE SAFETY ISSUE. SHOULD BE RECALLED IMMEDIATELY. I THOUGHT HONDA/ACURA WOULD STAND BEHIND THEIR PRODUCT. WILL NEED A NEW CAR SOON AND THIS DEFINITELY EFFECTS MY DECISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349218August 14, 2020
ELECTRONIC STABILITY CONTROL (ESC), STEERING
CAR MAKES LOUD NOISES WHEN STEERING, CAR RANDOMLY SWERVES (FISHTAILS) WHILE DRIVING.A MOANING CAN BE HEARD FROM THE CAR'S REAR WHEN DRIVING STRAIGHT AND MAKING SIDE-TO-SIDE TURNING MOVEMENTS WITH THE STEERING WHEEL. THIS HAS BEEN GOING ON FOR MONTHS! THIS IS RELATED TO TSB NO. 13-041. ACURA WILL NOT COVER THE FULL COST OF THE REPAIR.THE WANT THE CONSUMER TO PAY FOR THIS SAFETY REPAIR. THIS HAS HAPPEN ON THE FREEWAY AND ON CITY ROADS. HUGE SAFETY ISSUE AS THIS UNEXPECTEDLY CAUSES THE DRIVER TO MOVE INTO ANOTHER LANE BEYOND THEIR CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341695July 27, 2020
STEERING, SUSPENSION
WHEN MAKING A LEFT HANDED TURN AT LOW SPEED, CAR MAKES A MOAN SOUNDS COMING FROM THE REAR COMPLETELY THROWING OF THE WHEEL ALIGNMENT AND THE ABILITY TO CONTROL THE STEERING OF THE CAR. RESEARCHED AND APPEARS TO BE A COMMON PROBLEM WITH THE REAR TOE ACTUATOR NEEDING TO BE REPLACED. ACURA HAS THIS RECOGNIZED AS A SERVICE ISSUE ( SERVICE BULLETIN 13-041) WITH 2014 ACURA RLX MODELS PLEASE HELP REMEDY THIS SITUATION. A FULL RECALL IS NEEDED. LIVES ARE AT STAKE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341518July 26, 2020
STEERING
FRONT END SWINGS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341291July 24, 2020
ELECTRONIC STABILITY CONTROL (ESC), WHEELS
SUDDEN FISH TAIL MOTIONS WHILE TRAVELING ON ROAD AND CAUSE WHEELS TO GO OUT OF ALIGNMENT AND COULD LEAD TO POSSIBLE ACCIDENT. THIS HAS HAPPENED NOT ONLY ME BUT OTHERS THAT OWN A 2014 ACURA RLX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338028July 7, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
THE LAST MONTH OR SO, I HAVE HAD ISSUES WITH THE REAR END FISHTAILING FOR A FEW SECONDS THAT WOULD CORRECT ITSELF. TODAY AFTER I PULLED OUT OF WORK, THE CAR FISHTAILED WHEN I WAS ENTERING THE HIGHWAY. ALL THE WARNING LIGHTS STARTED FLASHING-PAWS, BRAKE ASSIST,POWER STEERING, HILL,LANE DEPARTURE,ETC. THE POWER TO ENGINE WAS CUT, STEERING WHEEL ALIGNMENT OFF. VERY SCARY ON A 65 MPH HIGHWAY. I GOT TO MY GARAGE AND THEY CHECKED IT OUT. THE ERROR CODES SHOWED REAR WHEEL STEERING BUT NOTHING FURTHER. THEY HAD NO IDEA WHAT CAUSED AND HOW TO FIX. THE CODE DID NOT HELP. I SEE THERE ARE NUMEROUS OTHER COMPLAINTS WITH THIS ISSUE. THIS IS VERY DANGEROUS AND A SAFETY ISSUE THAT ACURA SHOULD TAKE RESPONSIBILITY FOR BEFORE ACCIDENTS OCCUR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329795June 19, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
CAR RANDOMLY STEERS ITSELF INTO ONCOMING TRAFFIC LANES OR ONTO THE ROADSIDE. ACURA DEALERSHIP HAS LOOKED AT IT, REPAIR COST IS EXTREMELY HIGH. TOO DANGEROUS TO TRUST THE VEHICLE WITH THESE ISSUES. LKAS, LDW, ACC, BRAKE HOLD SYSTEM LIGHTS COME ON AND GO OFF. HAPPENS IN PARKING LOTS, AND COUNTRY ROADS, ON HIGHWAYS. STEERING IS ERRATIC AT ALL SPEEDS WHEN THIS OCCURS, NOT NECESSARILY OVER OR UNDER 50MPH. AGAIN, THIS HAS HAPPENED 3 TIMES IN A PARKING LOT. ALL TOGETHER WE HAVE EXPERIENCED THIS ISSUE 14 TIMES WITHIN THE LAST 6 WEEKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327749June 8, 2020
STEERING
IN MAY 2015, I PURCHASED A 2014 ACURA RLX AND WITHIN THE FIRST YEAR, I STARTED HAVING PROBLEMS WITH THE STEERING. THE CAR WILL AUTOMATICALLY START STEERING ALL OVER THE ROAD, MAKING THE CAR UNSAFE TO DRIVE AND SEVERAL SENSOR LIGHTS, POWER STEERING SYSTEM (EPS), HILL START ASSIST PROBLEM, VEHICLE STABILITY ASSIST (VSA), LANE DEPARTURE WARNING, FORWARD COLLISION WARNING, ETC.. WILL COME ON THE DASHBOARD. ONCE THE SENSOR LIGHTS COMES ON THE DASHBOARD, THE CAR BECOME UNSAFE TO DRIVE AND STEER. I NOTICE THESE SENSORS WILL COME ON WHILE DRIVING STRAIGHT AND/OR MAKING TURNS. SINCE 2015, THIS PROBLEM WILL PERIODICALLY OCCUR UNTIL I TAKEN THE CAR TO THE DEALER IN THE SUMMER OF 2016, APPLE ACURA, YORK PENNSYLVANIA. THIS 2016, DIDN'T HAVE ANY MORE ISSUES UNTIL OCTOBER 2019 AND STILL HAVING THIS ISSUE AS TODAY, JUNE 2020. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326476May 29, 2020
STEERING
TL* THE CONTACT OWNS A 2014 ACURA RLX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS TURNED HOWEVER, THE FRONT WHEELS FAILED TO RESPOND. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING AND STABILITY TRAC WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO NORRIS ACURA LOCATED AT 8559 BALTIMORE NATIONAL PIKE, ELLICOTT CITY, MD 21043 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322829April 30, 2020
ELECTRICAL SYSTEM
MMEDIATELY ONCE THE CAR IS STARTED THE FOLLOWING SENSOR CODES POP UP: VSA, ALL WHEEL STEERING, EPS PROBLEM, FORWARD COLLISION PROBLEM. THE CAR CAN BE STATIONARY OR IN MOTION. WHEN THE SENSORS ARE ON THE CAR IS NOT ABLE TO GO ABOVE 50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322747April 29, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
I HAD BOTH ACTUATORS REPLACED A FEW YEARS AGO. RECENTLY AND SUDDENLY THE STEERING WHEEL WENT 90 DEGREES RIGHT AS I WAS DRIVING OVER 60 MPH, WHILE TRACKING STRAIGHT, AND ALL THE COMPUTER SENSOR WARNING LIGHTS STARTED FLASHING--BRAKES, POWER STEERING, PAWS, LANE DEPARTURE, ETC. VERY SCARY. IT HAS HAPPENED THREE TIMES IN THE LAST TWO WEEKS. TOOK TO DEALER SERVICE TODAY, AND TOLD ACTUATORS NEED TO BE REPLACED AND PERHAPS THE CONTROL UNIT. REPAIR XPENSIVE, BUT MORE IMPORTANTLY, A POTENTIALLY VERY DANGEROUS SITUATION, PARTICULARLY IF ONE ATTEMPTS TO CORRECT STEERING WHEEL OFF CENTER SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308353February 10, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 ACURA RLX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO (AUTONATION ACURA STEVENS CREEK 4747 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING BELT SHIM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY WAS EXPIRED AND ALL REPAIRS WAS THE RESPONSIBILITY OF THE VEHICLE OWNER. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296895January 3, 2020
ELECTRONIC STABILITY CONTROL (ESC)
IMMEDIATELY ONCE THE CAR IS STARTED THE FOLLOWING SENSOR CODES POP UP: VSA, ALL WHEEL STEERING, EPS PROBLEM, FORWARD COLLISION PROBLEM. THE CAR CAN BE STATIONARY OR IN MOTION. WHEN THE SENSORS ARE ON THE CAR IS NOT ABLE TO GO ABOVE 50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265837October 3, 2019
STEERING
TL* THE CONTACT OWNS A 2014 ACURA RLX. WHILE DRIVING VARIOUS SPEEDS, THE POWER ALL WHEEL STEERING (PAWS) FEATURE MALFUNCTIONED. WHEN DRIVING STRAIGHT, THE REAR WHEELS WOULD ERRONEOUSLY TURN AND CAUSED THE VEHICLE TO SUDDENLY JERK AND FISHTAIL. DURING THE FAILURE, THE DRIVER LOST CONTROL OF THE STEERING AND THE VEHICLE DROVE INTO THE OPPOSITE LANE. THE VEHICLE WAS TAKEN TO CLASSIC ACURA (1000 INTERSTATE HWY 10, BEAUMONT, TX), BUT THE FAILURES WERE UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 75,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255896September 16, 2019
STEERING
TL* THE CONTACT OWNS A 2014 ACURA RLX. WHILE DRIVING BETWEEN 30 AND 40 MPH, THE REAR OF THE VEHICLE FISHTAILED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD NOT TURN IN THE DIRECTION OF THE STEERING WHEEL. THE VEHICLE WAS CURRENTLY AT CLASSIC ACURA (1000 I-10 FRONTAGE RD, BEAUMONT, TX 77702, (409) 898-8001) WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255818September 16, 2019
STEERING, SUSPENSION
WHILE DRIVING AND TURNING LEFT OR RIGHT THE CAR FEELS LIKE THE BACKEND IS COMING AROUND TO THE FRONT OF CAR, THEN I HAVE TO HOLD THE STEERING WHILE TIGHT BECAUSE IT FEELS LIKE I'M GONNA LOOSE CONTROL OF THE CAR THEN IT'LL STRAIGHTEN BACK UP. I CAN BE DRIVING ON THE STREETS OR ON THE HIGHWAY THE SAME THING. AND SINCE I'VE HAD THE CAR IT HAS HAD A ROARING NOISE IN THE REAR END AND I HAVE BOUGHT NEW TIRES AND EVERY SHOP I HAVE TAKEN IT TO THEY SAY IT'S THE TIRES BUT I KNOW THAT'S NOT SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254642September 11, 2019
STEERING
PAWS REAR WHEEL STEERING ABRUPTLY TURNS REAR WHEELS WHEN CAR IS GOING STRAIGHT. USUALLY AFTER A TURN. THIS HAS HAPPENED MULTIPLE TIMES WHEN DRIVING AT MODERATE SPEEDS OVER THE LAST YEAR OR SO. DEALER UNABLE TO DIAGNOSE PROBLEM BUT INSTALLED NEW STEERING SOFTWARE THAT DID NOT FIX PROBLEM. CAR IS OUT OF WARRANTY AND ONLY DEALER SOLUTION IS TO REPLACE THE REAR STEERING ACTUATORS FOR APPROX. $4K BUT CAN'T BE SURE THIS WILL FIX THE ISSUE. SINCE CAR IS OUT OF WARRANTY, I WOULD HAVE TO PAY. I BELIEVE THAT THIS IS A SERIOUS SAFETY ISSUE AND CONSUMERS ARE NOT BEING TREATED FAIRLY BY ACURA. IN MY OPINION, THIS IS AN UNSAFE VEHICLE AND SHOULD BE RECALLED. IF UNSTABLE ABRUPT STEERING OF THE REAR WHEELS WERE TO OCCUR AT HIGH SPEED IN TRAFFIC OR ALONG WINDING 2 LANE ROADS, SOMEONE COULD BE SERIOUSLY INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246681August 27, 2019
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2014 ACURA RLX. WHILE DRIVING VARIOUS SPEEDS, THE REAR END OF THE VEHICLE DRIFTED ON ITS OWN WITHOUT WARNING. THE CONTACT BRIEFLY LOST CONTROL OF THE VEHICLE BEFORE IT RESUMED NORMAL OPERATION. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNSOED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243475August 13, 2019
STEERING
THE 2014 ACURA RLX INTRODUCED ACURA'S NEW PAWS SYSTEM (PRECISION ALL WHEEL STEERING). THE REAR WHEELS TURN SLIGHTLY IN THE DIRECTION OF THE CAR AND ARE CONTROLLED BY THE VEHICLE NOT THE DRIVER (DRIVER CONTROLS ONLY THE STANDARD FRONT WHEEL STEERING). THIS NEW TECHNOLOGY SOUNDS LIKE AN UPGRADE IN THEORY AND MAY EVEN BE IN CASES AT HIGH SPEEDS WITH THE REAR WHEELS TURNING EVER SO SLIGHTLY. HOWEVER, I HAVE EXPERIENCED NUMEROUS OCCASIONS WHERE IT FEELS LIKE I DO NOT HAVE CONTROL OF THE VEHICLE FROM MY DRIVER'S SEAT. WHILE IN MOTION, IMMEDIATELY AFTER COMPLETING A TURN, THE REAR WHEELS APPEAR TO BE LATE IN CORRECTING BACK TO THE CAR'S NEW DIRECTION (APPROX. 2-3 SECONDS LATE). THIS RESULTS IN A FEELING OF "FISHTAILING". I CAN FEEL THE BACK END OF THE CAR PULLING IN THE WRONG DIRECTION AND MY NATURAL INSTINCT IS TYPICALLY AN OVERCORRECT. MY BEST EXAMPLE WOULD BE A ROUNDABOUT TURN. THE REAR WHEELS ATTEMPT TO STAY IN THE CIRCULAR TURN EVEN WHEN YOU EXIT THE ROUNDABOUT TO STRAIGHTEN OUT. THE PROBLEM IS THE REAR END OF THE VEHICLE IS PULLING TOWARDS THE ONCOMING TRAFFIC. I'VE ALSO EXPERIENCED THIS FEELING IN AN "S" CURVE AND A U-TURN. WHAT PROMPTED ME TO FINALLY SPEAK UP ABOUT THIS IS IN MY MOST RECENT EXPERIENCE IT WAS RAINING. THE WET ROAD MADE THE REAR END OF THE CAR FEEL LIKE IT WAS SLIDING OUT OF MY CONTROL. THERE IS A LOCAL RATHER LARGE ROUNDABOUT WITH 4 LANES AND HIGHER THAN USUAL SPEEDS FOR A ROUNDABOUT. IN THESE INSTANCES, THE REAR WHEEL STEERING SHOULD BE DISABLED FOR SAFETY REASONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243788August 13, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHEN TURNING A CORNER, THE PAWS ENGAGES, AND KEEPS TURNING EVEN WHEN I TRY TO STEER AWAY..IT HAS BEEN INCREASINGLY DOING THIS..TODAY, IT DID IT HORRIBLY, SCARING ME TO DRIVE THE VEHICLE. IT ALSO FISH TAILS HORRIBLY WHILE TURNING TIGHT CORNERS.. I AM AFRAID I'M GOING TO GO OFF OF THE ROAD, OR HIT ANOTHER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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