Acura RDX Complaints (2014)

244 consumer complaints on file.

#11386529January 4, 2021
EXTERIOR LIGHTING
LOW BEAM HEADLIGHTS DO NOT EMIT ENOUGH LIGHT TO SAFELY OPERATE THE VEHICLE AT NIGHT. THE HIGH BEAM IS NECESSARY TO SEE THE ROAD, ROAD SIGNS OR ANY OBJECTS IN THE ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384686December 23, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT STATED THAT THE LO-BEAM HEADLIGHTS WERE VERY DIM, CAUSING A VISIBILITY HAZARD WHILE DRIVING AT NIGHT. THE CONTACT STATED THAT THE FAILURE WAS MORE EVIDENT WHILE DRIVING IN INCLEMENT WEATHER. THE CONTACT REPLACED THE BULBS TWICE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO FOUNTAIN ACURA (8785 ORANGE BLOSSOM TRAIL, ORLANDO, FL 32809, (866) 458-3766). THE CONTACT WAS INFORMED THAT THE PROJECTOR LENS FAILED TO FUNCTION AS DESIGNED WHICH CAUSED THE LACK OF ILLUMINATION FROM THE HEADLIGHT BULBS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384127December 18, 2020
EXTERIOR LIGHTING
MY WIFE AND I PURCHASED OUR RDX IN 2014 AND HAVE ENJOYED ALL ASPECTS OF THE CAR EXCEPT FOR THE HEADLIGHTS. EVER SINCE WE HAVE OWNED THE CAR THE HEADLIGHTS HAVE BEEN DIM. MY WIFE HAS NOT DRIVEN THE CAR VERY MUCH AT NIGHT IN THE LAST COUPLE OF YEARS BUT RECENTLY WE HAVE HAD TO DRIVE IT AT NIGHT AND THE HEADLIGHTS HAVE GOTTEN MUCH WORSE. WE JUST TOOK IT IN FOR A QUOTE AND WE NEED TO REPLACE THEM AND IT WILL COST IN EXCESS OF $2700! I CALLED ACURA TO COMPLAIN AND FUNNY AS IT MAY SOUND BUT THE WOMAN THAT I SPOKE TO SAID THAT HEADLIGHTS NOT WORKING IS NOT A SAFETY ISSUE AND THE HEADLIGHTS WILL NOT BE RECALLED. I ASKED IF I DRIVE AT NIGHT AND CRASH BECAUSE I CANNOT SEE IF THAT WAS A SAFETY ISSUE AND SHE STILL SAID IT WASN'T. I AM PERPLEXED THAT WHEN SOMEONE COMES OUT WITH A FAULTY PRODUCT THAT THE COMPANY WILL DO EVERYTHING IN THEIR POWER TO SAVE MONEY EVEN IF IT IS AT THE EXPENSE OF THE INDIVIDUAL THAT SUPPORTS THAT COMPANY. IT IS HONDAS RESPONSIBILITY TO TAKE CARE OF THE ISSUE BUT OBVIOUSLY THEY DON'T CARE. BASICALLY AT THIS POINT IF I WERE TO DRIVE WITHOUT THE LIGHTS ON I DON'T THINK THAT THERE WOULD BE MUCH OF A DIFFERENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376346November 25, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE LOW BEAM HEAD LIGHTS WERE VERY DIM, REDUCING THE VISIBILITY FOR THE DRIVER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PRECISION ACURA OF PRINCETON LOCATED AT 3001 US-1, LAWRENCEVILLE, NJ 08648, WHO DIAGNOSED THAT BOTH THE DRIVER'S AND PASSENGER'S SIDE HEADLIGHT ASSEMBLIES WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372427October 30, 2020
STRUCTURE:BODY, SUSPENSION
REAR ROOF BODY PAINT IS PEELING NEAR THE TAIL GATE. REAR SUSPENSION IS CLUNKING WHEN DRIVING OVER MINOR ROAD IMPERFECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365813October 22, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE STATED THAT THE HEADLIGHTS WERE VERY DIM, MAKING IT HARD TO SEE WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO GUNN ACURA (11911 INTERSTATE 10 W, SAN ANTONIO, TX 78230) WHERE THE CONTACT WAS INFORMED THAT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE CONTACT MENTIONED AN UNKNOWN MANUFACTURER HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CONTACT THE DEALER FOR ADDITIONAL REPAIR OPTIONS. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363701October 10, 2020
EXTERIOR LIGHTING
I OWN 2014 ACURA RDX AND MY HEADLIGHTS ARE EXTREMELY DIM, MAKING IT HARD TO DRIVE AT NIGHT. THE LIGHTS HAVE BEEN REPLACED AND THAT DIDN'T HELP. I SAW MANY 2014 ACURA RDX OWNERS REPORTED SAME PROBLEM. HTTPS://WWW.CARPROBLEMZOO.COM/ACURA/RDX/HEADLIGHTS-PROBLEMS.PHP. I WENT TO ACURA DEALER NEARBY MY HOME MULTIPLE TIMES AND THEY DON'T WANT TO HELP. THIS IS DANGEROUS AND COULD CAUSE ME TO HAVE AN ACCIDENT. PLEASE ADVICE WHAT I NEED TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363308October 7, 2020
EXTERIOR LIGHTING
I OWN A 2014 ACURA RDX AND MY HEADLIGHTS ARE EXTREMELY DIM, MAKING IT HARD TO DRIVE AT NIGHT. THE LIGHTS HAVE BEEN REPLACED AND THAT DIDN'T HELP. IT HAS A NEWER BATTERY AND NO ALTERNATOR ISSUES. I HAVE SEEN ONLINE THAT CUSTOMERS ARE EXPERIENCING THE SAME PROBLEM AND THAT MY CAR IS NOT RECALLED FOR THIS ISSUE. OTHER ACURA VEHICLES HAVE BEEN RECALLED FOR THE SAME THING. I HAVE CONTACTED ACURA CLIENT SERVICES AND THEY BASICALLY SAID MY WARRANTY IS EXPIRED. THIS IS DANGEROUS AND COULD CAUSE ME TO HAVE AN ACCIDENT. IT SEEMS LIKE ACURA DOESN'T WANT TO TAKE RESPONSIBILITY FOR THIS ISSUE. *LN*DT*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361686September 29, 2020
EXTERIOR LIGHTING
LOW BEAM HEAD LIGHTS ARE NOT EFFECTIVE, PASSES INSPECTION BUT NOT ADEQUATE EVEN WITH UPGRADED LIGHT BULBS. PASSENGER WHILE SITTING IN PASSENGER SEAT ASKED IF LIGHTS WERE ON DURING NIGHTTIME ERRAND RUN. UNABLE TO DRIVE MUCH AT NIGHT AND IF IT IS RAINING OR FOGGY AT NIGHT THEN UNABLE TO USE. CURRENTLY EXPLORING USING LED LIGHT UPGRADE. CONCERNED LENSE MAY BE DISCOLORED AS WELL. ANOTHER RDX OWNER TOLD ME THEY HAD TO REPLACE WHOLE HEADLIGHT ASSEMBLIES DUE TO DAMAGED CAUSED BY OEM LIGHT BULB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359940September 19, 2020
EXTERIOR LIGHTING
THE HEADLIGHTS AT NIGHT ARE EXTREMELY DANGEROUS TO DRIVE WITH. THERE IS PRACTICALLY MINIMUM LIGHT PROJECTED ON THE ROAD AND FROM THE DRIVERS SEAT CAN ONLY BE SEEN 3 TO 4 FEET PROJECTING OUT FROM THE VEHICLE. ACURA PLEASE BE ACCOUNTABLE! THIS IS A CRITICAL DESIGN FLAW! REPLACING BULBS WITH EVEN BRIGHTER, HIGH POWER LEDS DOES NOT FIX THE ISSUE. THE HOUSING PROJECTOR IS FLAWED. THIS COULD BE A FATAL ISSUE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352750September 2, 2020
EXTERIOR LIGHTING
HEAD LIGHT LOW BEAM IS EXTREMELY DEEM. YOU CAN NOT DRIVE AT NIGHT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331470June 29, 2020
EXTERIOR LIGHTING
WE PURCHASED OUT VEHICLE A LITTLE OVER A MONTH AGO, BECAUSE OF THE PANDEMIC HAD NOT DRIVEN IT AT NIGHT UNTIL THIS PAST WEEKEND. WHEN RETURNING HOME FROM OUT OF STATE, IT STARTED GETTING DARK LIGHTS WERE TURNED ON AS IT GOT DARKER WE COULD NOTICE THAT YOU COULDN'T SEE ANYTHING IN FRONT OF YOU UNLESS YOU HAS THE HIGH BEAMS ON, WHICH IS NOT SAFE TO DRIVE WITH ON A MAJOR HIGHWAY. IT WAS VERY FRIGHTENING GETTING HOME WITHOUT GETTING INTO AN ACCIDENT. WHEN I CHECKED THERE WAS A RECALL JN2 ISSUED FOR THIS SAME PROBLEM. THE RECALL STATES THE FOLLOWING "CONSEQUENCE: DELAMINATION OF THE ALUMINUM FILM MAY DIMINISH OUTPUT OF THE HEADLIGHT, INCREASING THE RISK OF A VEHICLE CRASH. REMEDY: HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE BOTH OF THE HEADLIGHTS, FREE OF CHARGE" BUT WHEN I CHECKED MY VIN # WAS NOT PART OF THE RECALL, WHICH I DON'T UNDERSTAND WHY SINCE WHAT THE RECALL STATES IS WHAT IS HAPPENING WITH OUR CAR. I'VE CALLED AND KEEP GETTING THE RUNAROUND, AND I KEEP GETTING TOLD THERE ARE NO RECALLS FOR THAT VIN# WELL MAYBE THERE SHOULD BE. I JUST WANT MY CAR FIXED TO AVOID A MAJOR ACCIDENT A FATALITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318349March 16, 2020
EXTERIOR LIGHTING
THE HALOGEN HEADLIGHTS (LOW BEAMS) ON THE BASE DEGRADE TO THE POINT THAT THEY ARE NOT BRIGHT ENOUGH FOR NIGHTTIME DRIVING. EVEN HIGH BEAMS ARE BARELY EFFECTIVE. REPLACING BULBS DOES NOT RESOLVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316525March 6, 2020
EXTERIOR LIGHTING
CAN'T SEE THE ROAD AT NIGHT. LOWER BEAMS NOT PROJECTING LIGHT ON ROADWAY MAKING DRIVING AT NIGHT IMPOSSIBLE AND EXTREMELY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306493February 1, 2020
STRUCTURE:BODY
THE EXTERIOR BLACK PLASTIC GARNISH PILLARS (BETWEEN THE WINDOWS) HAS SEVERELY DEFORMED FROM THE HEAT OF THE SUN. I HAVE REPLACED THEM TWICE, AS THEY HAVE DEFORMED AND WARPED SO MUCH THAT IT IS CAUSING FRICTION ON THE WINDOW OPERATION AND PREVENTS NORMAL WINDOW OPENING AND CLOSING. THE BLACK PLASTIC PART HAS A FLAT BLACK FINISH AND BECOMES EXTREMELY HOT FROM THE DIRECT SUNLIGHT OR REFLECTION OFF OTHER WINDOWS OF MY HOUSE OR OTHER CARS. THEY HAVE WARPED SO BADLY THAT I HAD TO REPLACED THEM TWICE. THE FIRST TIME AT THE DEALERS EXPENSE AND THE SECOND TIME AT MY EXPENSE. I HAVE NOTED THAT THE NEWER 2020 MODELS HAVE CHANGED THE PILLARS FROM A FLAT BLACK FINISH TO A HIGHLY REFLECTIVE SHINY BLACK FINISH, THAT WILL REFLECT THE LIGHT AND NOT BECOME AS HOT AS THE FLAT BLACK SOFT PLASTIC PILLARS THAT MY VEHICLE HAS. ACURA SHOULD RECALL THESE DEFECTIVE PARTS AND REPLACE THEM WITH A HARDER PLASTIC THAT WILL NOT WARP FROM THE HEAT OF THE SUN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301566January 24, 2020
EXTERIOR LIGHTING
HEADLIGHTS ARE ON BUT ABSOLUTELY NO VISIBILITY ON THE ROAD AT NIGHT. HEAD LIGHT ENCLOSURE IS CLEAR AND NOT FOGGED OVER. SEVERE SAFETY ISSUE. OTHER ACURA AND HONDA HEADLIGHTS ON OTHER MODELS HAVE BEEN RECALLED FOR SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289232December 16, 2019
UNKNOWN OR OTHER
I WAS DRIVING ON I-87 SOUTH ON A SMOOTH STRIP OF ROAD, WHICH WAS RECENTLY REPAVED. I HEARD AN EXPLOSION AND GLASS SHATTERING. GLANCED AROUND BUT ALL WINDOWS WERE INTACT. AT THE FIRST STOP I OPENED MY SUNROOF VISOR AND SHARDS OF BROKEN GLASS SHOWERED DOWN FROM THE SHATTERED SUN ROOF. MY CAR IS A 2014 ACURA RDX WITH TECH PACKAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289159December 15, 2019
EXTERIOR LIGHTING
THE HEADLIGHTS ARE WAY TOO DIM - EVEN AFTER CHANGING BULBS AND THE LENS IS NOT FOGGED AT ALL. YOU CAN'T EVEN TELL IF YOUR LIGHTS ARE ON AT NIGHT - THIS IS A SERIOUS SAFETY ISSUE. OTHER ACURA VEHICLES HAVE A RECALL FOR THIS. IN RESEARCH - THE REFLECTIVE COATING THAT IS SUPPOSED TO ILLUMINATE YOUR BEAMS BREAKS DOWN IN A SHORT TIME RESULTING IN POOR LIGHTING OF ROADWAYS AT NIGHT. RECENTLY HAD SOMEONE IN THE CAR FOR THE 1ST TIME DRIVING AT NIGHT - AND THEY ASKED IF I HAD MY LIGHTS ON. SO IT IS VERY NOTICEABLE BY PEOPLE. IS THERE NOT A STANDARD OF LIGHTING THAT HAS TO BE MET FOR SAFETY? AND IF THIS IS ISSUE - SHOULD IT NOT BE A RECALL?? LOOK AT ILX RECALL FOR SAME ISSUE- 2013-2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281318November 20, 2019
EXTERIOR LIGHTING
MY 2014 ACURA RDX RUNNING/LOW BEAM HEADLIGHTS ARE DANGEROUSLY DIM. I FIRST NOTICED THIS LAST YEAR AND CHANGED OUT THE HALOGEN BULBS. I DO NOT DO MUCH DRIVING AT NIGHT. IN THE PAST MONTH WITH THE TIME CHANGE, I CAN BARELY SEE AT NIGHT WHILE DRIVING. THE HALOGEN BULB HAS BEEN CHANGED OUT AGAIN, SO ITS NOT THE BULB. IT IS SOMETHING WITHIN THE HEADLIGHT ASSEMBLY ITSELF - VERY DIFFICULT TO DRIVE AT NIGHT. AT TIMES I MUST TURN ON THE HIGH BEAMS WHEN DRIVING DOWN A DARK ROAD. THIS CANNOT BE FIXED WITHOUT PURCHASING NEW COMPLETE HEADLIGHT ASSEMBLIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210809May 30, 2019
SEAT BELTS
I PARKED AND SHUT MY CAR OFF AT OUR LOCAL SHOPRITE PARKING LOT. I GOT OUT OF THE CAR AND MY SON WAS YELLING THAT HE COULDN'T GET OUT.THE SEATBELT HAD HIM TANGLED UP. I TOOK THE LATCH OFF AND TRIED TO LOOSEN THE SEAT BELT. HE TRIED PULLING THE SEAT BELT TO LOOSEN IT NOTHING. I TURNED THE CAR ON TO SEE IF IT WOULD LOOSEN THAT WAY NOTHING. I DROVE HOME. EVERYTHING WE ATTEMPTED THE SEAT BELT KEPT TIGHTENING. I TRIED PULLING IT OVER HIM UNDER HIM TOOK OFF HIS SHOES AND JEANS. REMEMBER IT WAS UNBUCKLED ALREADY. I GOT HOME AND TRIED TO UNSCREW THE BOLT THAT ATTACHED THE SEAT BELT TO THE CAR. UNFORTUNATELY, THE BIT WASN'T LONG ENOUGH. AT THIS POINT AN HOUR PASSED OF US TRYING EVERYTHING POSSIBLE TO GET HIM OUT. HIS STOMACH STARTED HURTING HIM. I HAD TO CUT THE SEATBELT. I WAS GOING TO CALL THE POLICE BUT I'M VERY HANDY AND I KNEW AT THIS POINT I HAD TRIED EVERYTHING POSSIBLE PLUS MY SON WAS IN PAIN, THE SEATBELT WAS HURTING HIS STOMACH. I HOPE SHARING THIS STORY HELPS OTHER PARENTS AND IF THIS HAPPENS TO YOU PLEASE REPORT IT. EVEN IF YOU ARE HANDY AND KNOW NOTHING CAN BE DONE REPORTING IT HELPS, THIS WAY IT'S NOT ONLY YOUR WORD. I BELIEVE SOMETHING IS VERY WRONG WITH THIS SEATBELT DESIGN. ON ANOTHER NOTE, PEOPLE MIGHT THINK MY KID WAS JUMPING AROUND CREATING HAVOC BUT MY SON IS ACTUALLY VERY RESERVED AND QUIET.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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