Acura RDX Complaints (2013)

162 consumer complaints on file.

#11229059July 2, 2019
VISIBILITY
TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING 30 MPH, THE REARVIEW MIRROR AND PART OF THE WINDSHIELD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THOMAS ACURA (LOCATED AT 580 S CITRUS AVE, COVINA, CA 91723, (626) 915-1602), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221536June 20, 2019
AIR BAGS
CONCERN OF 'CHECK AIRBAG' LIGHT COMING UP SINCE I HAVE TWO CHILDREN TO TRANSPORT EVERY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180265February 15, 2019
POWER TRAIN, SUSPENSION
I AM HAVING ISSUES WITH WHEN YOU ACCELERATE, THE TRANS JERKS & FLUTTERS, WHICH IS QUITE DANGEROUS WHEN TRYING TO MERGE INTO TRAFFIC. I WOULD LIKE THIS CHECKED INTO & SOMETHING DONE ABOUT IT, AS I LOVE MY CAR, BUT THAT IS A DANGER NOT ONLY ME & MY FAMILY BUT OTHERS AS WELL. THERE IS ALSO A LOUD CLANGING NOISE IN THE REAR, LIKE SHOCKS. I DO NOT LIVE OR GO DOWN BUMPY DIRT ROADS OR MESSED UP ROADS WITH POT HOLES. BUT FOR MY CAR TO BE THIS NEW, IT SHOULD NOT HAVE BAD SHOCKS ALREADY. AS THIS IS CONCERN OF MINE & BY READING OTHERS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172291January 26, 2019
SUSPENSION
PREMATURE FAILURE (50K MILES) OF REAR SHOCK ABSORBERS. RESULTS IN EXTREMELY ROUGH RIDE AND POTENTIAL HANDLING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171047January 20, 2019
EXTERIOR LIGHTING
EVEN AFTER REPLACEMENT THE HEADLIGHTS ARE DANGEROUSLY DIM. IT APPEARS THAT THE PROJECTORS ARE BLOCKING THE LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162111December 17, 2018
VISIBILITY/WIPER, UNKNOWN OR OTHER
GLASS MOONROOF SHATTERED WHILE ON A SKI TRIP TO CANADA. WE WERE EXITING A GAS STATION AT LESS THAN 5 MPH. THERE WAS NOTHING OVERHEAD THAT MIGHT HAVE DROPPED ON THE CAR. THOUGHT AT THE TIME THAT IT MIGHT BE DUE TO EXTREME COLD. NOW READING THAT THIS HAS OCCURRED TO MANY PEOPLE IN MANY CIRCUMSTANCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151583November 14, 2018
SUSPENSION
I AM A VERY CAREFUL DRIVER WHO DRIVES MOSTLY LOCAL DRIVING. WITHOUT ANY WARNING I SUDDENLY STARTED HEARING A KNOCKING SOUND COMING FROM BY BACK DRIVERS SIDE. THEN NOTICING A ROUGH DRIVE AND HARD KNOCKING SOUND WHEN DRIVING EVEN OVER SMALL BUMPS IN THE ROAD. I HAD TO REPLACE THE BACK SHOCKS! WHICH WAS QUIT EXPENSIVE!! MY CAR ONLY HAS 55 THOUSANDS MILES. I FIND THAT TO BE VERY UNUSUAL ON A 5 YEARS OLD CAR WITH ON 55 THOUSAND MILES. IS THIS NORMAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124484September 5, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING APPROXIMATELY 50 MPH, A LOUD EXPLOSION WAS HEARD. THE CONTACT STOPPED THE VEHICLE AND DISCOVERED THAT THE SUN ROOF HAD DISLODGED FROM THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (ACURA OF LIMERICK, 77 AUTOPARK BLVD, LIMERICK, PA) AND THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 66,000. *TT CONSUMER STATED THE SUNROOF EXPLODED UNEXPECTEDLY. ITW WS REPLACED BY WISMERS AUTO INTERIORS - RECOMMENDED BY ERIE INS. CO. INSURANCE PAID EXCEPT FOR $50.00 DEDUCTIBLE. UPDATED 10/19/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044919November 9, 2017
AIR BAGS
TAKATA RECALL. AIRBAGS DID NOT DEPLOY AFTER A FRONT END COLLISION BY HITTING A CONCRETE BLOCK LIGHT POST WHICH OCCURRED ON A CITY STREET WHILE THE VEHICLE WAS IN MOTION. RESULTING IN SEVERE DAMAGE TO VEHICLE
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11020009August 27, 2017
UNKNOWN OR OTHER
OUR PARKING PAWL MAYBE DEFECTIVE. WE ALWAYS ENGAGE OUR EMERGENCY BRAKE WHEN PARKING IN OUR DRIVEWAY; TODAY WAS NO DIFFERENT, BUT WHEN I ATTEMPTED TO RE-ENTER MY CAR IT STARTED ROLLING BACK BY ITSELF EVEN WITH THE EMERGENCY BRAKE ENGAGED. I TRIED TO STOP THE CAR FROM ROLLING BACK OUT OF MY DRIVEWAY IN FEAR FOR MY 2 YOUNG CHILDREN STILL IN THE CAR. IN THAT ATTEMPT, I ENDED UP BREAKING MY HAND AND HAD TO GO THE THE ER. EVENTS: 1. PULLED UP INTO DRIVEWAY AND STOPPED COMPLETELY 2. ENGAGED EMERGENCY BRAKE 3. PUT SHIFTER IN PARK POSITION 4. STEPPED OUT TO OPEN GARAGE 5. ATTEMPTED TO RE-ENTER VEHICLE 6. IT STARTED TO ROLL BACK 7. I TRIED TO KEEP IT FROM ROLLING BACK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10967466March 21, 2017
POWER TRAIN
VEHICLE VIOLENTLY IS THROWN BACK WHEN STEPPING ON ACCELERATOR AT SPEEDS BELOW 40 MILES PER HOUR CAUSING EXTREME SAFETY ISSUES WHEN MERGING OR TRYING TO ACCELERATE SLIGHTLY. ACURA HAS INITIALLY STATED THAT THIS IS RELATED TO A TSB THAT CAUSES A JUDDER IN THE VEHICLE AND NEAR TERM SOLUTION IS TO CHANGE TRANSMISSION FLUID 3 TIMES ON EVERY OCCASION THIS OCCURS. ACURA STATES THAT A LONGER TERM FIX WILL BE A SOFTWARE UPDATE. IN THE INTERIM, THERE IS A VERY UNSAFE FEELING BEING IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954041February 11, 2017
UNKNOWN OR OTHER
DRIVING SPEED LIMIT ON HIGHWAY 26, MILEPOST 34 BETWEEN PORTLAND OREGON AND SEASIDE OREGON, ON FEBRUARY 11, 2017 WHEN THE SUNROOF EXPLODED. NOT POSSIBLE TO HAVE BEEN CAUSED BY AN IMPACT. NO OTHER CARS IN THE VICINITY. NO CARS PASSED US. NO RESIDENCES FOR MILES AROUND. CLEAR DAY. 41. 2:04 IN THE AFTERNOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948736January 31, 2017
POWER TRAIN
AROUND 58,000 MILES TRANSMISSION STARTED HESITATING, JERKING. HAPPENS WHILE STARTING FROM A DEAD STOP, IN TURNS,AT HIGHWAY SPEED, WHILE PASSING/ACCELERATING AND ALSO ON CRUISE. ACURA AND DEALER BOTH AWARE AND SAY "ENGINEERS ARE WORKING ON A SOFTWARE FIX" (IT HAS BEEN MONTHS). HAS GOTTEN TO THE POINT SCARED TO PASS A VEHICLE OR MAKE A QUICK TURN. DEALER ADMITS SOMETHING IS WRONG BUT CANNOT FIND ANYTHING. AM HEARING COMPLAINTS FROM OTHER RDX OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946762January 20, 2017
AIR BAGS
STILL AWAITING REPAIR FOR RECALL. HAVE BEEN NOTIFIED THAT IT IS DANGEROUS TO DRIVE, BUT WITH NO REMEDY IN SIGHT. THIS IS UNACCEPTABLE! WE NOW HAVE 2 VEHICLES WITH THE SAME AIRBAG RECALL, AND HAVE BEEN TOLD BASICALLY THAT THEY ARE DANGEROUS TO DRIVE WITH A PASSENGER IN THE FRONT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915697October 13, 2016
AIR BAGS
"TAKATA RECALL" - REC'D RECALL NOTICE MARCH 2016 FROM ACURA INDICATING AIRBAGS WOULD BECOME AVAILABLE SUMMER 2016. CALLED MACCHURCHILL ACURA DEALER JULY 20, 2016 TO SCHEDULE APPT AND ADVISED THEY WOULD PLACE AN ORDER FOR AIRBAG BUT TAKES 3 TO 6 MONTHS TO RECEIVE. OBVIOUSLY AIRBAGS WERE NOT AVAILABLE AS THEIR MARCH LETTER INDICATED. AS OF THIS DATE, OCT 13, 2016, AN AIRBAG STILL NOT AVAILABLE AND I AM FORCED TO DRIVE WITH A POSSIBLE DEADLY AIRBAG. THEIR OFFER OF RENTAL DOES NOT QUALIFY AS AN ACCEPTABLE REPLACEMENT. I AM NOT SATISFIED WITH ACURA'S HANDLING OF MY AIRBAG AND CAN'T BELIEVE THIS WOULD BE ACCEPTABLE TIME TABLE FOR ANY SUCH RECALL. I WOULD APPRECIATE ANY HELP OR PRESSURE YOU CAN PROVIDE ON GETTING AN AIRBAG FOR MY CAR. THANK YOU, [XXX] (ACURA'S SAFETY RECALL: CAMPAIGN #JY2 / SERVICE BULLETIN # 16-010) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914132October 5, 2016
AIR BAGS
I GOT AN AIR BAG RECALL NOTICE FROM MARCH 2016 THAT STATED MY AIR BAG WOULD BE REPLACED BY SUMMER OF 2016. STILL NOT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914073October 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908168September 20, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/01/16*LJ UPDATED 12/05/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906574September 19, 2016
AIR BAGS
2013 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER SIDE AIRBAG INFLATOR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907388September 17, 2016
AIR BAGS
I HAVE A 2013 ACURA RDX. I WAS NOTIFIED SOMETIME BETWEEN APRIL AND JUNE THAT MY VEHICLE WAS GOING TO RECALLED TO REPLACE ONE OR MORE AIR BAGS. I HAVE TRIED A NUMBER OF TIMES SINCE THEN TO REQUEST THE REPLACEMENT BUT HAVE BEEN TOLD THAT THE PART WAS NOT AVAILABLE. I AM VERY CONCERNED ABOUT THIS ISSUE BECAUSE I AM ON BLOOD THINNER AND AN INJURY FROM A DEFECTIVE AIR BAG COULD EASILY BE LIFE THREATENING TO ME. I AM TRYING TO FIND SOMEONE TO HELP ME GET THIS REPLACEMENT SINCE ACURA DOES NOT SEEM INTERESTED. I WOULD APPRECIATE ANY HELP YOU CAN PROVIDE. MY NAME IS [XXX], MY ADDRESS IS [XXX], AND MY PHONE IS[XXX]OR [XXX]. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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