Acura RDX Complaints (2013)

162 consumer complaints on file.

#11509569February 28, 2023
EXTERIOR LIGHTING
The headlight projectors (not the bulbs) clouded and dimmed the lights over time, to the point where it became unsafe to drive at night, and I had to replace the headlight assemblies with new ones. Putting brighter bulbs in the headlight assemblies did not help. There is no warning indicator for this failure, and there is no exact date of the "incident." In fact, it occurred gradually over time, and at first I thought it was my eyes and night driving. My dealer, Criswell Acura of Annapolis MD during a phone call has acknowledged and confirmed this problem with several model year RDX's, and referred me to the national Acura customer service, who said there was nothing that they would do. I have seen in several online forums that this is a common problem among 2013-2016 RDX's.. I recently replaced the headlights with aftermarket replacements at a cost of about $1,000 installed, which was about half the price of OEM replacement parts, before installation. I kept the old, defective OEM headlights, and have them available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503543January 25, 2023
EXTERIOR LIGHTING
The low beam headlights on our Acura RDX are so dim that they cannot be used at night and we are forced to drive with high beams on for safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501554January 13, 2023
EXTERIOR LIGHTING
Halogen headlights are dangerously dim. You almost cannot tell they are even on. We’ve had this car for years and we won’t drive it at night. According to a lot of other owners - they have the same problem. Dealer confirmed it is a known problem but the only way to fix it is to replace the entire housing at $3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501272January 11, 2023
VISIBILITY/WIPER
Headlight assembly units had to be replaced. Low beam light essentially non existent. As a 77 year old driver need bright lights. Truly a safety hazard issue . Replacement of bulbs 2 times with no improvement. Was told need new assembly. Same problem with Acuras in other years but recall not issued for 2013 RDX. Why not? A defect in manufacturing that will cost me several thousand dollars to fix.. That is not acceptable. Can't drivecar after dusk like this nor can I sell as is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501048January 10, 2023
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2013 Acura RDX. The contact stated while driving 15 MPH, the low-beam headlights failed to function correctly. The contact replaced the light bulbs, but the failure persisted. The dealer was contacted, and the contact was informed that there was no recall on the VIN for the failure. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 150,000. The consumer purchased new headlights and stated a tremendous difference.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499658January 1, 2023
EXTERIOR LIGHTING
A low-beam headlight is too dim to drive at night, especially during rain
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498100December 19, 2022
EXTERIOR LIGHTING
The headlights are extremely dim making it very difficult to see at night. The bulbs have been replaced and are still very dim. They are available for inspection upon request. There were no messages regarding any failure. And it first was noticed upon purchasing the car and driving it at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497625December 15, 2022
UNKNOWN OR OTHER
In April 2022, Acura of Ellicott City diagnosed that my 2013 Acura RDX needed a new Tire Pressure Monitor Sensor, but has been unable to fix due to the part being on back ordered. And today Acura of Naples, Florida also diagnosed same issue (but different part) and same back order. Please investigate since lack of sensor affects safety of the vehicle. Thanks. ---------------------- PARTS Diagnosis per Acura of Ellicott City - need Part # 38320-TX4-A01 Diagnosis per Acura of Naples - need Part # 39350-TX4-A01
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496500December 7, 2022
EXTERIOR LIGHTING
Exterior Lighting. Low beam headlights are too dim. Due to the flawed design the reflective film backing material inside the low beam headlights delaminates. The vehicle no longer conforms to Federal Motor Vehicle Safety Standard No. 108. Please investigate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495544November 30, 2022
EXTERIOR LIGHTING
Headlights are too dim to drive safely at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494482November 21, 2022
EXTERIOR LIGHTING
The contact owns a 2013 Acura RDX. The contact stated while driving at various speeds at night, the low beam headlights were significantly dim, affecting the visibility of the roadway and the side of the roadway. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed but no issues were found. The manufacturer was notified of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492614November 7, 2022
EXTERIOR LIGHTING
The low beam headlights are very dim. Researching on the internet this is a known issue with this model from 2013-2015, but there is no recall for this obvious safety issue. My dealer states they cannot do anything about it without recall, and it is very expensive to replace the entire headlight assembly. Apparently the low beam reflector oxidizes over time. I am afraid to drive this vehicle at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491181October 27, 2022
EXTERIOR LIGHTING
The low beam headlights are so dim that night time driving is dangerous. The car has approximately 150K miles on it. I have tried changing bulbs thinking they were just getting old and it did not improve visibility. I have seen other complaints about this for the RDX 2013, '14, & '15 online so it is definitely a known issue. Acura needs to recall these vehicles and replace the headlight assembly with ones that work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489459October 16, 2022
VISIBILITY/WIPER
I was driving at low speed on a local street and the moon roof shattered suddenly with great explosive force. I wasn't injured because the carpeted moon roof shade was closed at the time. I was lucky because the kids were not in the vehicle. If the glass had rained down on the kids in the back seat, there would be injuries. There were no warning signs. Weather was nice partially sunny day at 70s on a Saturday. It was around 6 pm local time. Traffic was light. Nothing struck the vehicle. Dash camera recorded the sound on video. Road condition was good. I've done some research on the internet, and it seems like the moon roof glass shattering is common with Acura or Honda vehicles due to manufacturing or design defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487131September 29, 2022
EXTERIOR LIGHTING
The headlights are very dim to the point where I cannot see at night! It is very u safe driving this vehicle at night times due to the nonfunctioning headlight. I have been driving with my high beams just so I can see. It is sad when the high beams look like normal headlights! How and why Acura was allowed to produce and sell these vehicles is beyond me! Let alone pass any type of safety inspection! This is unsafe and hazardous when the driver cannot see the roads!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482897September 5, 2022
EXTERIOR LIGHTING
Low beams (both) became so dim as to be unsafe to drive at night due to reflector becoming very clouded. Many other owners have reported the same issue. FYI: low beam bulbs are good, high beam lights are fine, car has only 75k miles and is seldom driven at night
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477810August 5, 2022
EXTERIOR LIGHTING
The headlights are extremely dim. I have replaced the bulbs 2x. After looking on line, see that owners of 2013 - 2015 Acuras report this dangerous problem - can’t see clearly at night and especially in the rain. Called Acura - they said no recall. From the hundreds of posts it is a visibility/safety problem. Has gotten worse over time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474867July 20, 2022
ELECTRICAL SYSTEM
Ofttimes when parking the car does not fully shut off because the accessory mode fails to shut off. I have to restart the car and put it in gear go forward or backward attempting to shut off everything several times before the car fully shuts off. I have had to purchase a new battery because the car failed to shut off when parked by an attendant. Sometimes it will take me at least six (6) attempts before the car finally shuts off. Thanks!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472285July 4, 2022
VISIBILITY/WIPER
Low beam Head lights are so dim that is so hard to see the road or people when driving at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468265June 8, 2022
EXTERIOR LIGHTING
Headlights seem to be defective. So dim, you cannot see at night. This has been a problem with several years of RDX from what I am reading.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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