Acura RDX Complaints (2007)

53 consumer complaints on file.

#10421335August 24, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT STATED THAT WHILE PARKED, IT BECAME DIFFICULT TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397363April 25, 2011
CHILD SEAT:LATCH STRAP, CHILD SEAT
THIS COMPLAINT IS A FOLLOW-UP TO MY PREVIOUS COMPLAINT, ODI #10394383 REGARDING MY RADIAN 65SL, SERIAL #120900960 03603. DESPITE MY HAVING PROPER INSTALLATION VERIFIED BY SEVERAL CPSTS, THE MANUFACTURER CONTINUES TO INSIST THAT THE ONLY PROBLEM IS THAT I AM NOT TIGHTENING THE BELT ENOUGH. THIS IS NOT THE CASE AS EVIDENCED IN THIS VIDEO: HTTP://WWW.YOUTUBE.COM/WATCH?V=TE4C6YKU8_W THEY HAVE SENT ME TWO REPLACEMENT LATCH BELTS THAT HAVE DONE THE EXACT SAME THING. THE FIRST REPLACEMENT THEY CLAIMED DID NOT WORK BECAUSE "AN INTERN IN THE WAREHOUSE TOOK IT OUT OF A BOX OF DEFECTIVE BELTS." EVENTUALLY, I SENT ALL 3 BELTS BACK FOR "FURTHER TESTING." I WAS INFORMED BY THEIR CUSTOMER SERVICE THAT THERE WAS NOTHING WRONG WITH ANY OF THE BELTS, AND THAT THEY WERE SENDING ME BACK THE ORIGINAL REPLACEMENT TO REINSTALL. UPON REINSTALLATION, IT FUNCTIONS EXACTLY THE SAME -- IT CAN BE LOOSENED BY MY 2.5 YEAR OLD'S FOOT WHILE HE IS PROPERLY RESTRAINED IN THE SEAT. THIS IS NOT AN ACCEPTABLE RESOLUTION TO THE PROBLEM. THE BELT THEY SENT ME BACK THE SECOND TIME WAS THE SAME ONE THAT WAS SUPPOSEDLY FROM "THE DEFECT BOX IN THE WAREHOUSE." I KNOW BECAUSE I RECORDED THE SERIAL NUMBERS OF EACH BELT THEY SENT ME. THIS BELT SERIAL NUMBER IS SSK -000306-SB-08, LOT# 09J1, DOM 10/09. I FEEL THAT THE MANUFACTURER IS TRYING TO COVER UP THIS PROBLEM SO AS TO AVOID A COSTLY GOVERNMENT INVESTIGATION. (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=ACURA, MODEL=RDX). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394383April 6, 2011
CHILD SEAT:LATCH CONNECTOR/CLIP, CHILD SEAT
MY REAR-FACING 2.5 YEAR OLD IS ABLE TO LOOSEN THE TILT-LOCK MECHANISM THAT IS SUPPOSED TO TIGHTEN THE LATCH STRAP ON MY RADIAN 65SL WITH HIS FOOT. HE PRESSES DOWN ON IT WHILE I'M DRIVING AND IT BECOMES LOOSE. I FEEL THAT THIS IS A SAFETY HAZARD. (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=RDX, MODEL=ACURA). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370484December 13, 2010
VISIBILITY
ERRATIC/UNRELIABLE WIPERS/MOTORS AND CONTROL (NOT BLADES). WIPERS WILL NOT ACTIVATE PROPERLY AND WHEN ACTIVATED ACT ERRATICALLY, EXAMPLE WILL NOT GO INTO VARIABLE SPEED, WILL STOP MID WINDSHIELD. WHEN DEACTIVATING CAN TAKE A MINUTE. THE WHOLE WIPER SYSTEM WHEN TURNED OFF WILL STOP IN DIFFERENT POSITIONS ON THE WINDSHIELD. THIS POSES A SAFETY ISSUE SINCE WHEN YOU ARE DRIVING THE WIPERS WILL STOP AT AN UNPREDICTABLE TIME AND IN YOUR FIELD OF VISION. THUS BLOCKING SOME VIEW AND ALSO DISTRACTING THE DRIVER. SHOULD YOU NEED MORE PROOF, I SHOT A VIDEO OF WHAT HAPPENS AND CAN PROVIDE IT IF NEEDED. ACURA ONLY HAS A TSB FOR THE SAME ISSUE ON THIS VEHICLE BUT SEEMS TO BE FOR OTHER VIN#'S. THE VEHICLE IS A 2007 ACURA RDX. ATTEMPTS TO HAVE ACURA RESOLVE THIS ISSUE HAS BEEN UNSUCCESSFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361171October 19, 2010
ELECTRICAL SYSTEM, EQUIPMENT
WE HAVE A PRE-OWNED CERTIFIED 2007 ACURA RDX, AND NOTICED THAT FROM TIME TO TIME THE IGNITION DOES NOT RELEASE THE KEY WHEN THE CAR IS PUT IN PARK. WE TOOK THE CAR IN TO THE DEALERSHIP AND THEY INFORMED US THAT THERE IS A SERVICE BULLETIN FOR THAT TYPE OF PROBLEM.. WATER LEAKS FROM THE ROOF OF THE CAR INTO THE CABIN, WHICH DISABLES THE IGNITION SWITCH AND PREVENTS THE KEY TO BE REMOVED FROM THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330068May 12, 2010
AIR BAGS
VEHICLE STALLED ON ROAD, THREE VEHICLES STOPPED BEHIND THE STALLED CAR. FIFTH VEHICLE HIT THE LEFT REAR OF MY WIFE'S SUV SENDING HER INTO THE VEHICLE IN FRONT AND SO ON. AIR BAGS DID NOT DEPLOY IN MY WIFE'S VEHICLE. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10315018February 28, 2010
SERVICE BRAKES, HYDRAULIC
THE FRONT BRAKES ON MY 2007 ACURA RDX MAKE A LOUD GRINDING NOISE WHEN APPLIED ON A SLIGHT DOWNGRADE OR WHEN STOPPING SLIGHTLY HARDER THAN NORMAL. THE BRAKES HAVE BEEN REPLACED TWICE BY THE DEALER AND THE PROBLEM CONTINUES. THE DEALERSHIP NOW STATES THAT ACURA IS AWARE AND HAS NO FIX FOR THE PROBLEM. THE BRAKES FEEL LIKE THEY ARE GRABBING ONTO THE ROTOR. THE SOUND IS SIMILAR TO METAL TO METAL GRINDING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285768September 30, 2009
EQUIPMENT
I HAVE A 2007 ACURA RDX; NOTICED THE RECALL ON LEXUS/TOYOTA; MY VEHICLE HAS RUBBER MATS OVER THE CARPET MATS AND RECENTLY ACCELERATED; THE PEDAL GOT CAUGHT IN THE MAT AND I HAD TO PLACE THE CAR IN NEUTRAL TO AVOID A COLLISION UNTIL I COULD GET PEDAL TO RELEASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251428December 10, 2008
TIRES
PURCHASED NEW 2007 ACURA RDX IN JULY 2007 WITH MICHELIN PILOT TIRES. ON 5/5/08 WITH LESS THAN 14,000 MILES, EXPERIENCED SIDEWALL BLOWOUT ON I-270 IN MARYLAND WHILE TRAVELING UNDER THE SPEED LIMIT (TRAFFIC). PURCHASED NEW TIRE AT ACURA. I WAS TOLD IT WAS CAUSED BY RUNNING OVER SOMETHING IN THE ROAD (WHICH I DON'T RECALL DOING). 8/22/08 NOTICED ANOTHER TIRE WAS LOW ON AIR. THERE WAS A SMALL HOLE IN THE TREAD AREA SO THE TIRE WAS REPAIRED AT LOCAL SHOP. AGAIN WAS TOLD I RAN OVER SOMETHING. ON NOVEMBER, EXPERIENCED BLOWOUT WITH A LARGE HOLE IN THE SIDEWALL WHILE TRAVELING AT HIGHWAY SPEED ON I-70 IN MARYLAND. BROUGHT CAR TO ACURA AGAIN AND WAS TOLD I WAS JUST UNLUCKY AND AGAIN, RAN OVER "SOMETHING" IN THE ROAD. AT THIS POINT, I HAD NOW REPLACED TWO TIRES AND HAD A THIRD REPAIRED. ON DECEMBER 5, I DROVE TO PENNSYLVANIA. THE CAR SAT PARKED ALL DAY. AT NIGHT, WHEN I WENT OUT, THE REMAINING TWO ORIGINAL TIRES WERE BOTH FLAT. I HAD TO STAY OVERNIGHT AND WAIT UNTIL MORNING. I FOUND A LOCAL TIRES PLUS AN PURCHASED FOUR NEW BRIDGESTONE TIRES AS I DID NOT FEEL THE MICHELINS WERE SAFE. IN 17 MONTHS, WITH 22,000 MILES ON THE VEHICLE, I HAVE PURCHASED 6 TIRES AND SPENT OVER $1400. I DRIVE MOSTLY HIGHWAY ON WELL MAINTAINED AND HEAVILY TRAVELED ROADS. I DON'T SPEED OR DRIVE RECKLESSLY. THE VEHICLE IS KEPT IN MY GARAGE OVERNIGHT AND HAD BEEN SERVICED REGULARLY AT ACURA. IN OVER 30 YEARS OF DRIVING, I HAVE ONLY HAD ONE OTHER FLAT TIRE. I HAVE HAD 4 IN 7 MONTHS. ALL 4 OF THE ORIGINAL MICHELIN TIRES GAVE OUT. I AM FORTUNATE THAT I WAS NOT INJURED BUT I AM CONVINCED THE TIRES ARE DEFECTIVE AND DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232092June 23, 2008
SERVICE BRAKES, HYDRAULIC
DURING A ROUTINE TIRE ROATAION ON MY 2007 ACURA RDX I WAS INFORMED THAT THE REAR BRAKES WERE COMPLETELY WORN (90%) AND THE PADS WERE WEARING UNEVENLY. THE FRONT BRAKES SHOWED ONLY 10% WEAR - THE CAR HAD 20,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231121June 16, 2008
VISIBILITY, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2007 ACURA RDX. WHEN THE CLIMATE CONTROL SYSTEM IS PLACED ON AUTO AND THE WEATHER IS WARM, THE RECIRCULATION WILL NOT SHUT OFF. THIS DOES NOT ALLOW FRESH AIR TO ENTER THE VEHICLE, AND FORCES THE CONTACT TO KEEP THE RECIRCULATION ON MANUAL. THE FAILURE HAS OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED. ACURA STATED THAT THE VEHICLE WAS DESIGNED TO PERFORM IN THAT MANNER. THE CURRENT MILEAGE WAS 13,000 AND FAILURE MILEAGE WAS 7. UPDATED 07/29/08 *BF UPDATED 08/01/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183820February 28, 2007
ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL:LINKAGES
I PURCHASED THE VEHICLE ON 11/23/06 AND ON 1/27/07, THE P1009 CHECK ENGINE EMISSION FAILURE CODE CAME UP ON MY NAVIGATION SCREEN JUST AS MY CAR SUDDENLY LOST ITS ABILITY TO ACCELERATE OR MAINTAIN ITS CURRENT SPEED. MY SPEED WAS REDUCE IMMEDIATELY FROM 60 MPH TO 20 MPH AND THE RPM DROPPED FROM 3 TO BELOW 1. THE CAR BECAME SLUGGISH AND ACTED AS THOUGH IT WAS STALLING. THE CAR WAS IMMEDIATELY SENT IN FOR REPAIR AND I WAS TOLD THE SOLENOID WAS NOT INSTALLED CORRECTLY WHICH CAUSE THE VEHICLE TIMING TO BE INCORRECT. TODAY IS 2/28/07 AND THE CAR WAS TOWED AWAY BECAUSE THE SAME ERROR OCCURRED ALONG WITH A NEW ERROR. THE VSA FAILURE ALERT APPEARED ON MY NAVIGATION SCREEN FOLLOWED BY THE P1009 CHECK VEHICLE EMISSION ERROR. IT HAS BEEN 1 MONTH TO THE TEE AND THE SAME SYMPTOMS REAPPEARED. THE CAR LOST ITS ABILITY TO ACCELERATE AND THE ENGINE STALLED SUDDENLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168727September 20, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH, AS THE GEARS SHIFTED INTO 2ND, A LOUD CLUNKING NOISE WAS HEARD AND THE ABS BRAKE WARNING LIGHT ILLUMINATED. THE NAVIGATION SYSTEM ISSUED A WARNING MESSAGE THAT THE BRAKES HAD A PROBLEM AND RECOMMENDED IMMEDIATE SERVICE. THIS WAS THE SECOND OCCURRENCE. THE SERVICE DEALER INSPECTED THE VEHICLE AND WAS UNABLE TO IDENTIFY THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE MANUFACTURER WAS AMERICAN HONDA. MAKE: ACURA. MODEL: RDX.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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