Acura RDX Complaints (2022)

31 consumer complaints on file.

#11551341October 23, 2023
UNKNOWN OR OTHER
We were driving our 2022 Acura RDX on the expressway when the we suddenly heard a very loud pop/explosion. A few moments later we could hear wind above our heads. We realized the sunroof had literally exploded and shattered. Neither me nor my passenger saw any road debris whatsoever and believe this simply happened without any warning or cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550408October 17, 2023
UNKNOWN OR OTHER
Vehicle has lost power and gone in to ‘limp mode’ numerous times when accelerating, reducing speed to 25-30 MPH. The engine runs extremely rough during this time and will not rev up. This has caused traffic behind me to slow down immediately to the point I’ve come close to being hit from behind. It has also lost power without warning several times when driving at approximately 45 MPH, reducing speed to 30 MPH instantly, after which the engine check light illuminates, causing traffic behind me to slow down until I have a place to pull off the side of the road. The first incident was 10/20/2022 at 1,828 miles. I brought the vehicle to an Acura dealership to have it checked out and the service department couldn’t find the problem. The last time I had it in for service was 10/04/2023 at 8,379 miles, and again, the service department couldn’t identify the issue and told me to set up an appointment for overnight so they could try and replicate the problem. In all instances, when the vehicle is turned off and restarted, the check engine light goes out and it runs fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534996July 28, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
5 different occasions where the car enabled the emergency braking system for collision when there were no possibility of collision. This has occurred twice on the freeway, where all of a sudden, the vehicle slams down on the break, coming to a screeching halt. No vehicle or other object in front, side or back of vehicle that should cause this. The other instances happened on city roads and similar to the freeway instances. Hard braking for no reason, jolting me and passengers forward and causing vehicles behind me to not understand why we stopped randly and took so long to get going forward again as the emergency system doesn’t have a quick override.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11513452March 23, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
Back windshield spontaneously shattered while parked overnight
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507740February 17, 2023
VISIBILITY/WIPER
What component or system failed or malfunctioned, and is it available for inspection upon request? My rear windshield shattered on its own. My car was parked at work, which is a secure compound that is monitored 24/7 by security guards and cameras. I filed an incident report with security and they reviewed camera footage and didn't find any suspicious activity. I later discovered the incident is a known issue with a 2019-2022 Acura RDX (see Acura's Service Bulletin 22-014 version 2). The security guards took photos of the damage and I eventually replaced the rear windshield the next morning due to safety concerns and heavy rain. How was your safety or the safety of others put at risk? A rear windshield shattering on its own is dangerous to be around because of the flying glass fragments, especially if it happens while driving. It also impairs visibility to the rear of the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? No, it has not been reproduced or confirmed by a dealer or service center. Only my employer's security guards inspected the vehicle and camera footage. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only my employer's security guards inspected the vehicle and camera footage. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there were no warning signs at all. The rear windshield didn't have any cracks or anything. I've only had my car for a few months so there's no wear and tear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495768December 2, 2022
ENGINE
The contact owns a 2022 Acura RDX. The contact stated while driving 60 MPH and depressing the accelerator pedal, the vehicle failed to accelerate. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle decelerated to 30 MPH and failed to accelerate while depressing the accelerator pedal. The contact exited the highway and parked in a nearby parking lot for approximately 10 minutes. The contact was able to continue driving to her destination. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495541November 30, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I was driving down the freeway, heard a large boom & my sunroof shattered. There was no impact. Nothing thrown. It did this on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480090August 18, 2022
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, UNKNOWN OR OTHER
water Leakage in the trunk, water gets filled up in the trunk side box. Driver side seat is making noises when moved forward or backwards and also there is an mis paint on the body near the brake light
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471916June 30, 2022
UNKNOWN OR OTHER, VISIBILITY/WIPER, STRUCTURE:BODY
The sun roof just Shatter in pieces when I was driving due to the sun or heat we live in Chicago
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457094March 17, 2022
AIR BAGS
2022 Acura RDX VIN: [XXX] 1. component failure: passenger side air bag did not employ in side collision (t-boned). 2. risk: passenger was not protected during impact by air bag. 3. brought to dealer for inspection and pictures to be sent to Honda HQ. 4. insurance adjuster upon inspection was surprised no air employment occurred. 5. no warning, messages,codes or symptoms prior to issue (mileage less than 150) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11446587January 7, 2022
SERVICE BRAKES
I own the Acura RDX 2022 and from the very first week the front left brakes were making a rough contact noise when braking. I took to two different dealership and they said the grooves should wear and it may take sometime. I am at 3000 miles and still the same noise. Other brakes function properly. Also, now the weather dropping to 20 F the same front brakes makes a loud grinding / gurgling noise and goes away after warmed up. No TSB, no recalls and no solution. Dealer will not change the brake pads / rotor to see if that fixes the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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