2022 Audi e-tron Unresolved Recall Safety Concerns

What Owners Are Reporting

Owners of the 2022 Audi e-tron are expressing deep concerns over unresolved safety recalls, as highlighted in NHTSA Complaint ID 11615697. One owner reported that on September 19, 2024, a dealership advised them to take their vehicle home despite two significant safety recalls. These recalls, issued on December 19 and 20, 2023, address critical issues that pose fire hazards.

The first recall involves "high-voltage battery modules that may self-discharge, leading to overheating and an increased risk of fire." The second recall pertains to the "220V/240V charging cable, which can overheat home wiring, posing a serious fire hazard." The owner, a second owner of the vehicle, was informed they could not receive a replacement charging cable because they did not possess the original one. Furthermore, the dealership stated there was no remedy available for the battery issue.

Safety Risks Highlighted

The core of the 2022 Audi e-tron complaint revolves around serious fire risks. The high-voltage battery modules are identified as potentially self-discharging, which can lead to overheating and an increased risk of fire. This is a critical safety concern, especially for a vehicle that transports passengers.

Additionally, the 220V/240V charging cable recall points to a risk of overheating home wiring. The owner was warned that using an aftermarket charging cable could further increase this fire risk, yet they were unable to obtain the required replacement due to not having the original cable.

Manufacturer and Dealership Response

The owner's experience with the dealership, Niello Audi, and Audi America was unsatisfactory. The dealership advised the owner to take the car home despite the known safety risks and stated no remedy was available for the battery issue. They also denied a replacement charging cable because the owner, as a second owner, did not have the original cable.

Upon contacting Audi America on September 20, 2024, to initiate a buyback process and request a loaner car, the owner's request was denied. Audi America representatives reportedly told the owner to pick up their car and drive it, even after acknowledging the safety risks. This response left the owner feeling incredibly unsafe, especially given that they transport two young children in the vehicle. The dealership provided a loaner for only one week, which was deemed insufficient for navigating the complex buyback process.

Owner's Urgent Concerns

The unresolved recalls and the responses from Audi have left the owner with significant anxiety. The thought of driving an unsafe vehicle with children is terrifying. The owner also fears that their home is at risk of fire due to the unresolved charging cable issue. This 2022 Audi e-tron complaint underscores a critical need for effective and timely recall remedies to ensure consumer safety.

If You've Experienced This

If you own a 2022 Audi e-tron and have experienced similar issues with these recalls, or if you have concerns about the safety of your vehicle's high-voltage battery modules or 220V/240V charging cable, it is important to take action. You can file a complaint with the National Highway Traffic Safety Administration (NHTSA) at NHTSA.gov. Providing detailed information about your experience, including any communications with the dealership or manufacturer, can help NHTSA investigate potential safety defects and ensure appropriate remedies are provided.

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Source: NHTSA Complaint ID 11615697