2021 Audi e-tron Phantom Braking Complaint

Owners of the 2021 Audi e-tron have reported issues with the vehicle's Forward Collision Avoidance system, specifically experiencing unexpected or "phantom" braking. This 2021 Audi e-tron complaint details a significant safety concern where the vehicle abruptly stopped without an apparent obstacle.

What Owners Are Reporting

One owner of a 2021 Audi e-tron reported an incident where the vehicle experienced phantom braking while driving at approximately 5 MPH. The vehicle came to a complete stop unexpectedly. Following this event, the "Forward Collision Avoidance warning light" illuminated on the dashboard.

Severity and Circumstances

The phantom braking incident led to the vehicle stalling. The owner indicated that the vehicle required 10 to 15 attempts to restart after the unexpected stop. This type of unexpected braking and subsequent stalling, especially at low speeds, can pose a safety risk, potentially leading to rear-end collisions or leaving the driver stranded. The failure mileage for this specific 2021 Audi e-tron complaint was approximately 12,780 miles.

If You've Experienced This

If you own a 2021 Audi e-tron and have experienced similar phantom braking, unexpected stops, or issues with the Forward Collision Avoidance system, it is important to take action. The original complainant took their vehicle to a dealer, but it was not diagnosed or repaired at that time. The manufacturer was made aware of the failure, and a case was filed.

Owners who encounter such issues should contact their authorized Audi dealership to report the problem and seek diagnosis. Additionally, filing a complaint with the National Highway Traffic Safety Administration (NHTSA) is crucial. Your report helps NHTSA identify potential safety trends and may contribute to future investigations or recalls. You can file a complaint directly on the NHTSA website, referencing the complaint ID 11541700 for similar incidents.

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Source: NHTSA ID: 11541700