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2022 Audi e-tron Backup Camera Malfunction Complaint

A 2022 Audi e-tron owner filed a complaint with NHTSA regarding an intermittent backup camera malfunction, where the system would display 'Back up camera did not work and was unavailable' while in reverse.

Byeditor sarah mitchell2022 Audi e-tron
2022 Audi e-tron — 2022 Audi e-tron complaint
Editorial illustration generated for this article.
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Owners of the 2022 Audi e-tron have reported issues with the vehicle's backup camera system. One such 2022 Audi e-tron complaint filed with the National Highway Traffic Safety Administration (NHTSA ID 11522103) details an intermittent malfunction of the BACK OVER PREVENTION component, specifically the backup camera.

What Owners Are Reporting

The complaint describes a situation where the backup camera failed to operate, displaying the message "Back up camera did not work and was unavailable." This issue occurred while the vehicle was stationary and in reverse. The malfunction was intermittent, happening three times consecutively before the system eventually resolved itself.

Severity

This specific complaint does not mention any crashes, injuries, or fatalities resulting from the backup camera malfunction. However, a non-functional backup camera can increase the risk of an accident, particularly when backing up in congested areas or with limited visibility.

Pattern

The key characteristic of this 2022 Audi e-tron complaint is the intermittent nature of the failure. The backup camera would become unavailable without warning and then spontaneously return to normal operation. This suggests a potential electrical or software glitch rather than a complete hardware failure, though further investigation would be needed to confirm the root cause.

If You've Experienced This

If you own a 2022 Audi e-tron and have experienced similar issues with your backup camera or any other safety-related component, it is important to report it. You can file a complaint directly with the National Highway Traffic Safety Administration (NHTSA) on their website. Providing detailed information, including the exact warning messages displayed and the conditions under which the malfunction occurred, helps NHTSA identify potential safety trends and initiate investigations.


Source: NHTSA ID 11522103

Frequently Asked Questions

What is NHTSA Complaint 11522103 about?
NHTSA Complaint 11522103 details an intermittent malfunction of the backup camera system in a 2022 Audi e-tron, where the camera displayed as 'unavailable' while the vehicle was in reverse.
What message did the Audi e-tron display when the backup camera failed?
According to the complaint, the vehicle displayed the message "Back up camera did not work and was unavailable" when the malfunction occurred.
Is an intermittent backup camera failure a common issue for the 2022 Audi e-tron?
While this specific complaint highlights an intermittent issue, it is one reported instance. Owners experiencing similar problems with their 2022 Audi e-tron backup camera should report it to NHTSA to help identify any broader patterns.
What should I do if my Audi e-tron's backup camera stops working?
If your Audi e-tron's backup camera stops working, especially intermittently, document the issue with photos or videos if possible, and contact your Audi dealership for diagnosis. You should also consider filing a complaint with NHTSA.

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