2021-2023 Toyota Camry Untucked Carpet TSB

Toyota has issued a Technical Service Bulletin (TSB 10241382) to address a common issue affecting the carpet in certain vehicles. This TSB specifically highlights a condition where the carpet underneath the door scuff plate may become untucked or a carpet loop could tear. The issue primarily affects the front driver and front passenger sides of the vehicle.

This TSB is relevant for owners of 2021-2023 Toyota Camry models, as well as some 2019-2022 Avalon and Avalon Hybrid, and 2018-2023 Camry and Camry Hybrid vehicles.

Symptoms

Owners of affected vehicles, including the 2021-2023 Toyota Camry, may notice the carpet in the footwell area appearing loose or displaced. Specifically, the carpet underneath the door scuff plate on either the front driver's or front passenger's side might be untucked. In some cases, a loop in the carpet may be visibly torn, leading to an unsightly appearance or potential snagging.

Diagnosis / Trigger Conditions

This condition typically manifests as the carpet becoming dislodged from its proper position beneath the door scuff plate. The TSB indicates that the issue can occur on both the front driver and front passenger sides. Technicians will inspect these areas to confirm if the carpet is untucked or if there is a torn carpet loop.

Repair Procedure Summary

While the TSB does not provide specific repair steps, it indicates that this is a known condition requiring attention. Generally, addressing an untucked carpet involves carefully re-tucking it into place under the scuff plate. If a carpet loop is torn, a more involved repair or replacement of the affected carpet section might be necessary. Owners should consult their Toyota dealer for the recommended repair procedure.

Owner Action

If you own a 2021-2023 Toyota Camry or another affected model and observe that your carpet underneath the door scuff plate is untucked or has a torn loop, it is advisable to contact your authorized Toyota dealership. They can inspect the vehicle and perform the necessary repairs according to the guidelines outlined in TSB 10241382. This TSB helps ensure that the issue of the Toyota Camry untucked carpet is addressed correctly.

Source: NHTSA ID: 10241382