2025 Tesla Model Y Glove Box Not Opening TSB SB-25-14-001

Tesla has released Service Bulletin SB-25-14-001, dated June 12, 2025, to address a specific condition affecting the glove box in certain 2025 Model Y vehicles. This repair bulletin provides instructions for technicians to perform a rework on the glove box assembly.

Symptoms

Owners of affected 2025 Tesla Model Y vehicles may experience a condition where the glove box might not open. This can be frustrating and hinder access to the glove compartment.

Diagnosis and Trigger Conditions

The root cause of the glove box not opening is identified as the retention force of the magnets in the glove box door being too strong. This excessive force occurs because the airgap between the magnets is too small, preventing the door from releasing properly.

Important Warnings and Owner Advisories

Tesla advises technicians to wear cut-resistant gloves when performing several steps of this rework procedure to ensure safety. Furthermore, specific cautions are outlined regarding parts:

• DO NOT use 24mm shims (Part Number: 2223223-00-A) in this location for the rework. Using these shims will cause the glove box to fail to open.
• DO NOT install the specified shims on the glove box door magnets (Figures 2 and 3 in the service bulletin).

If Service Bulletin SB-25-14-001 is applicable to your vehicle, the correction should be performed without any prior inspection.

Repair Procedure Summary

The rework procedure for the Tesla Model Y glove box not opening involves several steps to adjust the magnet retention force:

1. The front passenger door is opened.
2. The technician attempts to open the glove box via the vehicle touchscreen by navigating to "Controls → Glovebox". If the glove box does not open, plastic trim tools are used to carefully pry it open.
3. A plastic razor (PN: 2218504-00-A) is used to make an incision through the foam layer covering the two glove box door magnets.
4. The plastic razor is then used to remove the foam from the glove box door magnets, with any remaining foam removed by hand.
5. Any residual foam is meticulously removed from the glove box door magnets using the plastic razor.
6. IPA (isopropyl alcohol) wipes are used to clean any remaining foam from the glove box door magnets, allowing one minute for drying.
7. IPA wipes are also used to clean the surface of the magnets located on the glove box side, with a one-minute drying time.
8. Two 0.4mm PET HARD SHIMs (PN: 2213074-00-A) are installed onto the magnets on the glove box side. It is crucial to ensure correct alignment and apply firm pressure for proper adhesion.
9. The glove box door is closed, and its functionality is verified using the touchscreen to ensure it opens correctly.
10. Once proper glove box functionality is confirmed, the door is closed.
11. Finally, the front passenger door is closed.

Required Tools or Parts

To perform the rework described in Service Bulletin SB-25-14-001, the following parts and special tools are required:

• Parts Required:
  • 2213074-00-A: 0.4mm PET HARD SHIM (Quantity: 2)
• Special Tools:
  • 2218504-00-A: Plastic Razor

The correction time for this procedure is estimated at 0.18 hours, identified by correction code S012514001.

Owner Action

If you own a 2025 Tesla Model Y and are experiencing the glove box not opening, you should contact your authorized Tesla Service Center. They will be able to diagnose the issue and perform the necessary rework as outlined in Service Bulletin SB-25-14-001.

---

Source: NHTSA ID: 11020188