2020-2024 Tesla Model Y Rear Seal Wind Noise TSB

Symptoms

Owners of certain 2020-2024 Tesla Model Y vehicles may notice an audible "wind noise in the cabin." This noise is specifically linked to the left-hand (LH) and/or right-hand (RH) rear primary body seals, which are part of the vehicle's closure system. The presence of this unwanted sound can detract significantly from the driving experience, indicating a potential issue with the seal's integrity.

Diagnosis and Trigger Conditions

This issue is typically identified when a customer reports the presence of Tesla Model Y wind noise inside the cabin to a service center. Tesla Service Bulletin SB-24-11-006 indicates that the condition is addressed upon customer complaint. The bulletin also applies if a rear primary body seal is being replaced for other service reasons, in which case both seals should be updated to the latest specification.

Important Warnings

Tesla explicitly states a critical instruction for this repair: "Even if the condition is observed on only one seal, both seals must be replaced." This directive ensures that the repair is comprehensive, preventing potential future issues from the unreplaced seal and maintaining consistent sealing performance across the vehicle's rear body.

Repair Procedure Summary

To resolve the Tesla Model Y wind noise issue, technicians are instructed to replace both the left-hand (LH) and right-hand (RH) rear primary body seals. This procedure involves removing the existing seals and installing updated parts. The specific, detailed steps for this repair are outlined in Tesla's Service Manual procedure 11700502. This ensures that the vehicle's sealing integrity is fully restored, effectively eliminating the wind noise condition. The bulletin emphasizes that these instructions should only be performed by trained professionals to ensure proper installation and effectiveness.

Required Parts

The following part is required for the repair outlined in Service Bulletin SB-24-11-006:

• Part Number: 1497675-00-H
• Description: PRIMARY SEAL, BODY, REAR, LH/RH, MY
• Quantity: 2 (one for each side)

Technicians should note that this part number was current at the time of publication of the bulletin. It is crucial to use the revision listed or a later one, as specified in the official Tesla Parts Catalog, to ensure compatibility and effectiveness of the repair.

Warranty Information and Labor Operations

Tesla Service Bulletin SB-24-11-006 includes specific labor operation codes for tracking and warranty claims. The correction time for this repair is associated with two codes:

• S012411006: This code has a time allocation of 0.00 hours, which typically indicates an administrative or inspection step that does not involve direct labor time for the repair itself.
• S022411006: This code is allocated 0.12 hours for the actual replacement of the seals. This time unit covers the labor required for a trained professional to perform the seal replacement procedure.

This type of repair, addressing a manufacturing condition, is typically covered under the vehicle's new vehicle limited warranty. Owners should confirm coverage details with their authorized Tesla service center.

Owner Action

If you own a 2020-2024 Tesla Model Y and are experiencing Tesla Model Y wind noise in the cabin, particularly from the rear, you should contact your nearest authorized Tesla service center. Inform them of the symptoms you are experiencing and reference Service Bulletin SB-24-11-006. The repair involves replacing both rear primary body seals with updated components. This service can potentially be performed by Tesla Mobile Service where permitted, offering convenience to owners. As this addresses a known condition, it is generally expected to be covered under warranty, but confirmation with the service center is always recommended.

---

Source: NHTSA ID: 11009771