2021-2022 Nissan Intelligent Key Unit Service Information
Nissan Technical Bulletin NTB20-073B provides critical service information for replacing the Intelligent Key unit (hands-free module) in 2021-2022 Pathfinder, Rogue, and Sentra vehicles, emphasizing correct module configuration before NATS initialization.
Si applica anche a
- Nissan Pathfinder
- 2022
- Nissan Rogue
- 2021–2022
- Nissan Sentra
- 2021
Nissan has issued Technical Bulletin NTB20-073B to provide updated service information for the Intelligent Key unit, also known as the hands-free module. This bulletin is crucial for technicians performing a Nissan Intelligent Key unit service to ensure proper functionality and prevent potential issues after replacement.
What is the Intelligent Key Unit?
The Intelligent Key unit is a critical component of your vehicle's hands-free entry and ignition system. It communicates wirelessly with your Nissan's onboard systems, allowing you to lock/unlock doors and start the engine without physically inserting a key. When this unit requires replacement, specific procedures must be followed to integrate the new component correctly with the vehicle's security system.
Key Service Procedures for Intelligent Key Unit Replacement
When replacing the Intelligent Key unit, Nissan mandates a precise sequence of steps to ensure the new unit functions correctly and securely. Technicians are instructed to ALWAYS replace it with a new one.
The most critical step involves module configuration and NATS (Nissan Anti-Theft System) initialization. The bulletin explicitly states that module configuration MUST BE performed before NATS initialization (key registration). This sequence is vital because, once NATS initialization has been completed, certain portions of the configuration become locked and cannot be altered.
For specific procedural details, technicians are directed to consult the Electronic Service Manual (ESM). The navigation paths within the ESM vary slightly by model:
- For Pathfinder (R53) and Rogue (T33): Navigate to BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY > DOOR & LOCK > BASIC INSPECTION > ADDITIONAL SERVICE WHEN REPLACING INTELLIGENT KEY UNIT.
- For Sentra (B18): Navigate to BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY > DOOR & LOCK > BASIC INSPECTION > INTELLIGENT KEY UNIT > ADDITIONAL SERVICE WHEN REPLACING INTELLIGENT KEY UNIT.
Important Warnings for Technicians
Nissan emphasizes the importance of adhering to the correct procedure to prevent damage and ensure proper operation. A specific NOTICE in the bulletin warns: To prevent damage to the Intelligent Key unit, perform module configuration BEFORE NATS initialization. Failure to follow this sequence could lead to irreversible configuration issues, potentially requiring further repairs or component replacement.
This bulletin serves as a vital guide for any Nissan Intelligent Key unit service, ensuring that replacement and programming are executed flawlessly.
Bulletin Amendments
This bulletin has been revised multiple times since its original publication. Owners or technicians searching for older versions should refer to the latest update.
| Published Date | Reference | Description |
|---|---|---|
| October 14, 2020 | NTB20-073 | Original bulletin published |
| January 28, 2021 | NTB20-073a | Classification number updated |
| January 26, 2022 | NTB20-073B | APPLIED VEHICLES revised |
NHTSA ID: 10207872
Frequently Asked Questions
- What is the main purpose of Nissan TSB NTB20-073B?
- Nissan TSB NTB20-073B provides critical service information for technicians on the correct procedure for replacing and configuring the Intelligent Key unit (hands-free module) in affected 2021-2022 Nissan vehicles, emphasizing the proper sequence of module configuration and NATS initialization.
- Why is the order of module configuration and NATS initialization important for the Intelligent Key unit?
- The bulletin states that module configuration MUST be performed before NATS initialization (key registration). If NATS initialization is done first, portions of the configuration become locked and cannot be changed, which can lead to improper function or damage to the Intelligent Key unit.
- Which Nissan models are covered by this Intelligent Key unit service bulletin?
- This service bulletin applies to 2021-2022 Nissan Pathfinder (R53), 2021-2022 Nissan Rogue (T33), and 2021 Nissan Sentra (B18) vehicles.
- What should a technician do if they need to replace an Intelligent Key unit?
- Technicians should always replace the Intelligent Key unit with a new one, perform module configuration before NATS initialization, and follow the detailed work procedure outlined in the Electronic Service Manual (ESM) for the specific vehicle model.
What Nissan Sentra owners report
Counted from the records in our database across 45 model years.
- 5,975
- Owner complaints
- 62
- Recalls
- 710
- Service bulletins
- 600
- Crashes reported
- 123
- Fires reported
- 523
- Injuries reported
The 2022 model year
81 complaints, the 26th most of 45 model years on file. Owners reported 1 crash, 0 fires and 8 injuries for this year, which also has 2 recalls on file.
Equipment and Electrical System, the system this article covers, accounts for 906 of 5,975 complaints (15%), including 24 for 2022.
Complaints by model year
| 2001 | 236 | |
|---|---|---|
| 2002 | 318 | |
| 2013 | 638 | |
| 2014 | 380 | |
| 2015 | 352 | |
| 2016 | 270 | |
| 2017 | 231 | |
| 2019 | 223 | |
| 2020 | 207 | |
| 2022 | 81 |
Most-reported systems
- Power Train — 1,287
- Electrical System — 839
- Air Bags — 779
- Engine — 679
- Engine And Engine Cooling — 650
Latest recalls for the 2022 model year
- 23V581000 — Steering (Aug 2023)
- 23V421000 — Structure (Jun 2023)
Recent owner reports about equipment and electrical system
The contact owns a 2022 Nissan Sentra. The contact stated while driving at an undisclosed speed, the forward collision assistance sensor independently deactivated and the warning light illuminated.
Read owner complaints →While driving in rush hour traffic, I heard an intermittent vibration/noise that seemed to come and go and became louder when I stopped. As I put my car in park when I got home, I heard a loud clunk and the battery light came on.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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