2021 Nissan Rogue Ignition Not Starting TSB

Nissan has released Technical Service Bulletin (TSB) NTB22-017 to address an intermittent ignition problem affecting certain 2021 Nissan Rogue vehicles. Owners may experience situations where the ignition turns on but the engine does not start, or the ignition system does not respond at all when the button is pressed.

This bulletin provides a specific repair procedure for the Nissan Rogue ignition not starting issue, focusing on the replacement of a key component within the vehicle's electrical system.

Symptoms

Owners of affected 2021 Nissan Rogue vehicles may observe the following symptoms related to the Nissan Rogue ignition not starting problem:

• When depressing the brake pedal and pushing the ignition button, the vehicle intermittently goes to ignition ON, but the engine does not start.
• Alternatively, the vehicle may not respond at all, and the ignition remains OFF.

These symptoms are described by Nissan as "IGNITION INTERMITTENTLY TURNS ON, BUT DOES NOT START, OR DOES NOT RESPOND AND REMAINS OFF."

Fault Codes / DTCs

This service bulletin, NTB22-017, does not list any specific Diagnostic Trouble Codes (DTCs) associated with the described ignition issues. The symptoms are identified through direct observation of the vehicle's starting behavior.

What the Service Bulletin Says

Nissan TSB NTB22-017 instructs technicians to resolve the intermittent ignition issue by replacing the Intelligent Key Unit. This repair involves a specific service procedure that includes:

• Removing and installing the Intelligent Key Unit.
• Performing additional service to write vehicle specifications and "Register Intelligent Keys" after the replacement. Failure to complete this programming will prevent the Intelligent Key Unit control functions from operating correctly.

The replacement part specified is the Intelligent Key Unit, with part number 285E1-6RROC. For warranty claims, the Primary Failed Part (PFP) is identified as the Smart Entrance Control Unit (285E1-*****) with OP CODE RK50AA.

What to Do

If you own a 2021 Nissan Rogue and are experiencing the Nissan Rogue ignition not starting symptoms described, it is recommended to contact your authorized Nissan dealership. Inform them about the intermittent ignition issues you are facing. Reference Technical Service Bulletin NTB22-017 (Classification KS21-002) to help them quickly identify the known problem and the recommended solution.

Your dealership will be able to confirm if your specific vehicle falls within the affected VIN ranges and perform the necessary inspection and Intelligent Key Unit replacement.

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Source: NHTSA ID 10212008