2021 Nissan Rogue Wireless Charging Pad Inoperative TSB
Owners of the 2021 Nissan Rogue may experience an inoperative wireless charging pad. Nissan Technical Bulletin NTB22-016 addresses this issue, often linked to a "Charge stop request" status, and outlines a repair involving the Intelligent Key Unit.
Owners of the 2021 Nissan Rogue may encounter an issue where their Nissan Rogue wireless charging pad becomes inoperative. This problem is specifically addressed by Nissan Technical Bulletin NTB22-016, which provides diagnostic steps and a repair procedure for affected vehicles.
The bulletin helps technicians identify if the issue stems from a specific internal status within the wireless charging system, guiding them toward the correct solution to restore functionality.
Symptoms
The primary symptom indicating this problem is:
- The wireless charging pad is completely inoperative, failing to charge compatible devices.
Before proceeding with diagnostics, it's crucial to ensure that no metal or electronic objects (such as coins, keys, Intelligent Key fobs, cigarette lighters, or credit cards) are present on the wireless charging pad, as these can interfere with its operation.
Fault Codes / Statuses
This issue is not typically indicated by a standard DTC (Diagnostic Trouble Code) but rather by a specific status within the vehicle's diagnostic system. Technicians use the CONSULT diagnostic tool to check the status of the wireless charging pad (WL CHG) module.
| Status | Description | Module |
|---|---|---|
| STOP | Charge stop request | WL CHG |
If the CONSULT tool displays a "Charge stop request" status as "STOP" for the WL CHG module, it indicates the condition described in this bulletin. If the status is "No," the bulletin does not apply, and further diagnosis through the Electronic Service Manual (ESM) is recommended.
What the Service Bulletin Says
Nissan Technical Bulletin NTB22-016, classified as EL21-019, details the diagnostic and repair process for an inoperative Nissan Rogue wireless charging pad. The bulletin instructs technicians to use the CONSULT diagnostic tool to confirm the wireless charging pad's status.
If the CONSULT system shows the "Charge stop request" status as "STOP," the recommended action is to replace the Intelligent Key Unit. The specific part number for the replacement Intelligent Key Unit is 285E1-6RROD. The bulletin also references the Smart Entrance Control Unit (285E1-*****) as the Primary Failed Part (PFP) for claims purposes, with PFP code RX0MAA and OP CODE ZE.
After replacing the Intelligent Key Unit, it is critical to perform additional service procedures. This includes writing the vehicle specifications and registering the Intelligent Keys. Failure to complete these post-replacement steps will prevent the Intelligent Key Unit control functions from operating correctly.
What to Do
If you own a 2021 Nissan Rogue and your Nissan Rogue wireless charging pad is not working, first ensure there are no foreign objects on the charging surface that could be obstructing its function. If the problem persists, it is recommended to contact your authorized Nissan dealership.
Inform them about the symptoms you are experiencing and mention Nissan Technical Bulletin NTB22-016. The dealership technicians can perform the necessary diagnostic checks using the CONSULT tool to confirm the "Charge stop request" status and proceed with the appropriate repair, which may involve replacing the Intelligent Key Unit.
Source: NHTSA ID: 10212007
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Frequently Asked Questions
- What does "Charge stop request" mean for my 2021 Nissan Rogue?
- For your 2021 Nissan Rogue, a "Charge stop request" status, as identified by a Nissan technician using the CONSULT tool, indicates that the wireless charging pad system has detected a condition preventing it from operating. This status is a key diagnostic indicator for the inoperative wireless charging pad issue.
- Can I fix my 2021 Nissan Rogue wireless charging pad myself?
- No, repairing the inoperative wireless charging pad on your 2021 Nissan Rogue typically requires specialized diagnostic tools like CONSULT and specific parts, such as the Intelligent Key Unit (part number 285E1-6RROD). It also involves post-replacement programming, making it a repair best left to certified Nissan technicians.
- What part needs to be replaced if my Nissan Rogue wireless charger isn't working?
- If diagnostics confirm the "Charge stop request" status is "STOP," the Nissan Technical Bulletin NTB22-016 indicates that the Intelligent Key Unit (part number 285E1-6RROD) needs to be replaced to resolve the inoperative wireless charging pad issue.
- Is there a specific bulletin for the 2021 Nissan Rogue wireless charging pad issue?
- Yes, Nissan Technical Bulletin NTB22-016 (also classified as EL21-019) specifically addresses the issue of an inoperative wireless charging pad in certain 2021 Nissan Rogue vehicles, outlining the diagnostic and repair procedures.
What Nissan Rogue owners report
Counted from the records in our database across 21 model years.
- 7,429
- Owner complaints
- 45
- Recalls
- 837
- Service bulletins
- 342
- Crashes reported
- 116
- Fires reported
- 323
- Injuries reported
The 2021 model year
295 complaints, the 13th most of 21 model years on file. Owners reported 22 crashes, 3 fires and 11 injuries for this year, which also has 10 recalls on file.
Equipment and Electrical System, the system this article covers, accounts for 1,000 of 7,429 complaints (13%), including 63 for 2021.
Complaints by model year
| 2008 | 429 | |
|---|---|---|
| 2011 | 363 | |
| 2013 | 610 | |
| 2014 | 440 | |
| 2015 | 554 | |
| 2016 | 543 | |
| 2017 | 600 | |
| 2018 | 671 | |
| 2021 | 295 | |
| 2023 | 759 |
Most-reported systems
- Power Train — 1,861
- Engine — 1,227
- Electrical System — 988
- Air Bags — 835
- Service Brakes — 669
Latest recalls for the 2021 model year
- 25V437000 — Engine And Engine Cooling (Jun 2025)
- 23V791000 — Service Brakes, Hydraulic (Nov 2023)
- 22V772000 — Back Over Prevention (Oct 2022)
Recent owner reports about equipment and electrical system
I was sitting in my car in the passenger seat. The car was in Park, engine was idling to warm up the car. No one was in the drivers seat. After about 5 mins, the car started moving forward without me touching or bumping anything.
Read owner complaints →I have two major safety concerns for my 2021 Nissan Rogue. 1) FAILED REAR DOOR ACTUATORS ON BOTH THE DRIVER AND PASSENGER SIDE OF VEHICLE: I own a 2021 Nissan Rogue with approximately 68,000 miles.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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