2021 Nissan Rogue Infotainment System Reboots
Discover why your 2021 Nissan Rogue's infotainment system might be rebooting every few minutes, particularly if it was a rental vehicle, and what the recommended fix is.
Symptoms
Owners of affected 2021 Nissan Rogue vehicles may experience the infotainment system constantly rebooting every 4 to 5 minutes. This can disrupt navigation, audio, and other vehicle functions, leading to frustration and potential distraction.
Diagnosis and Trigger Conditions
This specific issue, where the Nissan Rogue infotainment reboot occurs frequently, has been identified primarily in vehicles that were, or are currently, part of a rental fleet (e.g., Enterprise, Avis). If your 2021 Nissan Rogue exhibits the symptom of the infotainment system restarting repeatedly, and it has a history as a rental vehicle, it likely falls under the conditions described in the technical service bulletin.
Repair Procedure Summary
To address the Nissan Rogue infotainment reboot problem, technicians are instructed to update the AV control unit. This involves a software update designed to correct the underlying issue causing the system to restart. The bulletin specifies following a detailed service procedure to ensure the update is performed correctly.
Owner Action
If your 2021 Nissan Rogue is experiencing the infotainment system constantly rebooting every 4 to 5 minutes, especially if it was previously a rental vehicle, it is recommended to schedule an appointment with your authorized Nissan dealership. They will be able to diagnose the issue and perform the necessary AV control unit software update. This repair is typically covered under warranty if your vehicle meets the specified conditions.
Source: NHTSA ID 10206390
Frequently Asked Questions
- What is the main problem addressed by this bulletin for the 2021 Nissan Rogue?
- The main problem is the infotainment system constantly rebooting every 4 to 5 minutes in certain 2021 Nissan Rogue vehicles.
- How can I tell if my 2021 Nissan Rogue is affected by the infotainment reboot issue?
- Your vehicle is likely affected if its infotainment system reboots frequently (every 4-5 minutes) and it was previously or is currently part of a rental fleet.
- What is the fix for the 2021 Nissan Rogue infotainment reboot problem?
- The fix involves updating the AV control unit's software, which a Nissan dealership can perform.
- Is there a specific bulletin number for this Nissan Rogue infotainment reboot issue?
- The issue is documented under NHTSA ID 10206390, which refers to a Technical Service Bulletin (TSB) detailing the repair procedure.
What Nissan Rogue owners report
Counted from the records in our database across 21 model years.
- 7,429
- Owner complaints
- 45
- Recalls
- 837
- Service bulletins
- 342
- Crashes reported
- 116
- Fires reported
- 323
- Injuries reported
The 2021 model year
295 complaints, the 13th most of 21 model years on file. Owners reported 22 crashes, 3 fires and 11 injuries for this year, which also has 10 recalls on file.
Equipment, the system this article covers, accounts for 14 of 7,429 complaints (0%), including 2 for 2021.
Complaints by model year
| 2008 | 429 | |
|---|---|---|
| 2011 | 363 | |
| 2013 | 610 | |
| 2014 | 440 | |
| 2015 | 554 | |
| 2016 | 543 | |
| 2017 | 600 | |
| 2018 | 671 | |
| 2021 | 295 | |
| 2023 | 759 |
Most-reported systems
- Power Train — 1,861
- Engine — 1,227
- Electrical System — 988
- Air Bags — 835
- Service Brakes — 669
Latest recalls for the 2021 model year
- 25V437000 — Engine And Engine Cooling (Jun 2025)
- 23V791000 — Service Brakes, Hydraulic (Nov 2023)
- 22V772000 — Back Over Prevention (Oct 2022)
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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