2021 Mercedes-Benz AMG GT Software Update

What's Being Updated

Mercedes-Benz USA, LLC (MBUSA) has announced an Over-the-Air (OTA) Service Campaign to update the Communication Module software. This update is designed to improve the system's stability and enhance the accessibility of "Mercedes me services". While this specific NHTSA document is linked to the 2021 Mercedes-Benz AMG GT, the campaign itself applies to a broader range of Model Year 2020-2023 Mercedes-Benz A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, and S-Class vehicles.

This proactive software update ensures that your vehicle's communication systems are operating at optimal performance, contributing to a seamless ownership experience and better integration with connected services.

Important Owner Information

Mercedes-Benz emphasizes that this OTA update will be provided "free of charge" and will be performed in the background without any action required from the owner. Crucially, "NO DEALER ACTION IS NECESSARY" for this OTA update, meaning you do not need to visit a Mercedes-Benz dealer.

For vehicles that do not have an active "Mercedes me connect" subscription, the OTA update will proceed automatically unless the owner chooses to opt-out. This ensures that all eligible vehicles benefit from the improved system stability and enhanced "Mercedes me services" accessibility.

Opting Out of the Update

Customers who are not subscribed to the "Mercedes me connect" service have the option to opt-out of this OTA update. The opt-out period began on January 5, 2024, and concluded on February 4, 2024. If you wished to opt-out, you could do so by emailing Mercedes-Benz or calling "1-800-FOR-MERCEDES".

It is important to note that if an owner chose to opt-out, the described update would not be available for their vehicle as an additional workshop measure. For those who did not opt-out, the OTA update was automatically downloaded and installed once the opt-out period closed on February 4, 2024. No action was necessary for opting-in.

Next Steps for Owners

For most owners, no action is required. The "Mercedes-Benz AMG GT software update" for the Communication Module will be handled automatically via the Over-the-Air process. This ensures your 2021 Mercedes-Benz AMG GT benefits from the latest software enhancements without any inconvenience.

If you have any questions regarding this specific 2021 Mercedes-Benz AMG GT software update or your vehicle's eligibility, you can contact Mercedes-Benz USA directly.

Source: NHTSA ID: 10249740