2021 Mercedes-Benz AMG GT Communication Module Software Update

What's the Issue?

Mercedes-Benz has identified that the communication module system software in certain vehicles, including the 2021 Mercedes-Benz AMG GT, may not align with the latest production configuration. This can impact the stability of the system and the accessibility of Mercedes me services. The primary concern is to ensure a robust and reliable connection for all connected features.

The Solution: Over-the-Air (OTA) Update

To resolve this, Mercedes-Benz is conducting an Over-the-Air (OTA) service campaign. This update specifically targets the communication module to enhance its system stability and improve the overall accessibility of Mercedes me services. This ensures your vehicle's connected features function optimally.

Remote software updates are designed to be automatically downloaded and installed in your vehicle free of charge. This means you will not need to visit a dealership to have this particular update performed on your Mercedes-Benz AMG GT communication module.

Important Owner Information

Owners of affected vehicles, including the 2021 Mercedes-Benz AMG GT, should be aware that this is an OTA update. Mercedes-Benz will not be mailing traditional customer letters for this software update. The update will be delivered directly to your vehicle.

While this document specifically highlights the 2021 Mercedes-Benz AMG GT, the manufacturer communication indicates that this issue affects a broader range of MY2019-2023 Mercedes-Benz vehicles. This includes models across various platforms such as the A-Class (177), C-Class (205), CLA (118), CLS (257), E-Class (213, 238), EQB (243), G-Class (463), GLA (247), GLB (247), GLC (253), GLE (167), GLS (167), AMG GT (290), and S-Class (217, 222). The update aims to ensure consistent performance across these diverse models.

Source: NHTSA Manufacturer Communication 10248195